This Great American Steakhouse is located in the Plaza Las Misiones mall in Ciudad Juarez. We had…read moredinner here twice, and asked to be seated at the bar during both visits. Service was good overall, though during both our trips here we noted the servers who'd initially taken care of us would often disappear for very long periods and we'd need to ask others for assistance during the course of our meal. This restaurant has solid cocktail and wine lists, and a fairly extensive food menu which likely has something to accommodate nearly everyone's tastes, and menus are available in either English or Spanish. During our first visit we shared an order of guac and chips to start, and though the guacamole was good, the chips were thick and baked rather than fried and to be frank, I was afraid I'd break a tooth on them. For my main course that night I had the chicken breast with vegetables and it was very good. During our second visit we had the queso fundido to share, and I had a caesar salad with chicken. We enjoyed both our meals here, and menu prices were about on par with better quality steakhouses in larger US cities.

This place was amazing the meats were super tender. The service was pretty smooth, wish our waiter…read morewas a bit more attentive, however to be fair, it was a busy evening, the ambiance was really good, over all, I recommended this place for a good dinner.

From what we saw during our visit to Ciudad Juarez, Chapa seems to be the better, more upscale…read morerestaurant in the nicest area of this city. We came here twice, once to have a steak dinner, then later to have drinks, dessert and watch an NBA game on the big screens. This restaurant offers bar or table seating, has 2 very large screens on either side of the bar which are often showing American sports, and a solid food and drink menu. Staff were very friendly and accommodating and when we asked to watch a specific game, they were happy to find it for us. Cocktails were well-made with some creative presentations, they had small carts that allowed them to make some specialty drinks tableside, and the food was delicious. It's worth noting that when we came here they tended to undercook their steaks a bit vs. the temperature ordered. I asked for mine medium and had to return it to have it cooked a bit longer. My husband had the same experience.

This place was really good, come out for a good dinner, the food was all great! The service was on…read morepoint. They were super attentive. The ambiance was perfect, great atmosphere. The steak cuts were tender, the agua chiles were not excessively hot, they had the right amount of spiciness.

Amazing experience for an special night or family gathering, always remember that the experience…read moregoes with a price

This is an awesome place. Came to my birthplace (Fabens) then heard so much of this place I had to…read moretry it. Amazing, can't wait to try the food. Sign says they don't open until 5, but I guess they let the customers in early. You have to drive off the 10 and seems like you'll never get there, but the it appears on your right had side. Just finished with my food, it was DELICIOUS!!!! They welcome their customers to walk the paths and check the place out. I may need to walk after the food Ellen

Magnificent! The food did not look impressive at first glance, but the food was great!!! We were a…read moreparty of three that had dinner (or late lunch) on June 15, 2017 around 3:45 PM. We told them we were in a hurry because we had a plane to catch and they managed to delivered excellent service and delicious cuts. I had the 12oz ribeye medium term; it was not bloody, like they serve it in the USA and still, it was very juicy, soft, tasty and tender. It only comes with a side choice (and not very imaginative, smash potatoes), but you can order extras on the side, so we went for the guacamole, sautéed mushrooms and grilled onions. They also offer you hand made tortillas, corn or flour, your choice. My friends had one top sirloin each. We also had a beer each. The grand total was just $77 USD (or $1,401 MX pesos) for a meal comparable to the best steak houses in the USA! So far, the best ribeye I have had; better than Morton's, Pappas or Houston's.

Menudo was very salty. I still squeezed lemon on it and couldn't get rid of the salt flavor. Was…read moremore salty than spicy that's for sure!

Great food and service, family environment with video games similar to Dave & Buster. Great price.read more

Continues to be my favorite spot. Too bad you lost the board for "Ribeye on board". However, the…read moreexplanation given makes sense. Keep going guys. You are my go to when visiting El Paso. Your location specific.

I visited this restaurant around 8:00 p.m. on a Monday evening while in town for a business trip…read more It was conveniently located near my hotel, and my first impression was very positive. The restaurant has a beautiful atmosphere, was busy with guests, and I was seated within just a few minutes of arriving. Unfortunately, the experience began to decline after I was seated. I waited approximately 10-15 minutes before anyone acknowledged me. While waiting, I looked through the menu and was surprised to find it noticeably dirty, which wasn't the impression I expected from a restaurant of this caliber. When my server finally arrived, she was polite but didn't seem particularly welcoming or engaging. She appeared stressed, which made the service feel rushed rather than hospitable. I ordered a Diet Dr Pepper and my meal at the same time since I had already decided what I wanted. It then took another 10 or more minutes for my drink to arrive. Shortly afterward, someone delivered bread with honey butter, which was excellent. However, no bread plate, napkin, or silverware accompanied it, so I had to flag down another employee before I could enjoy it. After waiting another 20-plus minutes, my steak and fries finally arrived. I had ordered the steak medium rare, but it was burned on one side, barely seared on the other, and when I cut into it, it was blue rare--nearly raw. I asked my server to send it back, and she promptly took it to the kitchen. About 15 minutes later, a replacement steak arrived. Unfortunately, while the opposite side was now burned, the inside was cooked to medium well. I let my server know this was still unacceptable, and she asked if I would like another steak prepared. I agreed, requesting simply that it be cooked medium rare without being burned. To the restaurant's credit, the third steak was prioritized and delivered by who I believe was the manager. She asked me to cut into it to confirm it was cooked correctly. Although the replacement was noticeably smaller and thinner than the original, it was cooked to a proper medium rare, so I accepted it. By that point, however, my fries were completely cold. The manager apologized briefly but never returned to check on the meal or my overall experience. My server didn't return until I was nearly finished eating, at which point she asked if everything was okay. I simply requested the check. What should have been about a 30-minute dinner stretched to well over an hour, and after a long day of business travel, I was ready to return to my hotel. I wasn't expecting my meal to be completely comped, but after multiple mistakes and significant delays, a small gesture of goodwill--such as discounting the entrée or even comping the soda--would have gone a long way. Overall, this restaurant has a beautiful atmosphere, and I believe the food has the potential to be very good when prepared correctly. However, the service, management's follow-up, and overall attention to the guest experience fell well below what I would expect from a restaurant of this quality. I hope they can improve these areas because the restaurant certainly has the potential to provide an excellent dining experience.

Great customer service. Amazing food. Definitely worth visiting if you're in the area.read more

This place is one of my top recommendations to people when they ask me about good restaurants in…read moreJuarez, unfortunately is not Mexican food, but a Brazilian steakhouse. First of all if you go a saturday or sunday 3-7pm you would most likely find a waiting line of up to an 1hr, the food is that good. There is a salad bar with all types of sides: potatoes, cold pasta salads, rice, breads, even wings, spaghetti, etc I can't remember all of them but its varied, you have a lot of options but be careful not to get full on the sides and vegetables because they're really good but you still have to wait on the main course. The waiters/caters come table to table with their different meat cuts and they serve them on your plate, they're not cold, they meat is on a ESPADA (sword) that comes right out of the flames, sometimes it's sizzling still. You can tell them to bring a special meat that you like as many times you want, and you can stay there at the restaurant as much as your stomach allows you, it's a buffet but instead of you going to serve yourself, the waiters bring the meat to you, my personal favorite CHISTORRA (it's a chorizo like meat with a salty and porky flavor). They have a variety of drinks but the wine options in here are the main thing, make sure to ask for your favorite wine they probably have it. So if you're feeling really hungry for meat i mean A LOT of meat, stop by Espadas and have a bite, or 2...... or 30. The attention is good and they take credit cards and cash USD dollars. And there also a menu for deserts if you still are craving something sweet (but these are paid separately), I usually just take the grilled pineapple with cinnamon that comes in a sword as well, DELICIOUS!

We visited this establishment on a Friday Night. Food and service was very good, and all dishes…read morewere prepared correctly as ordered...and...they were delivered together at one time. This has become an issue at some restaurants. The Ambiance is pleasant and not "noisy". A very pleasant experience. For the Record: we only review outstanding and "lousy". we allow mediocre to take care of itself.

We arrived with a baby and the hostess immediately told us no high chairs. Ok no biggie yet my…read morewife pointed out that they do have changing stations for babies in the restroom which is odd. Expectations and reality were nothing alike. As we were seated our waiter took 10 min to great us and then another 12 min to bring our drinks. I didn't think anything of it yet it was a precursor to the rest of our dinner. After he took our order our kids food came out in a very timely fashion but our two orders of salmon and one steak sandwich took 40 min to arrive at the table. What a ridiculous waste of my time because my sandwich was missing the fries ordered and our waiter thought nothing of it till I brought it up then he took another 10 min to bring my fries. All this while simultaneously forgetting the sauce for the salmon which also took another 10 min to bring out. The salmon was so dry it was tacky and stuck to your teeth. If you know the feeling you know it's bad. The rice that came underneath the salmon was crunchy and way undercooked. All while the waiter was like oh I can bring you free deserts for your wait all while I could only think about how I just wanted to leave. I was internally livid and exhausted but kept it to my self after seeing the owner or manager who we the guy with the white hair over at the bar enjoying a few alcoholic beverages meanwhile his restaurants service and waitstaff to the worst possible job they can. I saw the people who got the most attention and good service were all regulars sitting at the bar laughing it up with the manager/owner older guy. Why not make sure your restaurant is running smoothly and food is being delivered and prepared properly and stop trying to impress the regulars who most likely will show up either way. Any restaurant that is this unorganized and unmotivated is due to crappy management. All this and the waiter is like I'll comp you for the steak sandwich with a discount for the bad service and salmon which was a whopping $5. I don't want a discount I don't want free day old desserts I want good service and decent food. Discounts and free desserts will never fix the problem because it will always be a crutch for trashy customer service. How about stop drinking with the guests and whoop that staff into semi decent shape buy some high chairs and make sure your expo does a once over quality check on the food and time it takes to get to the table EVEN if that means stepping in and doing it yourself. The restaurant is dark the tables are sticky the whole place is very compact . Perfect and quite attractive after 5-6 wines for sure. I'm sure the food is outstanding after a few drinks as well . They gave us a $25 dollar gift card to return which if I could I'd give to the owner so he could experience the same horrible food and service we did. I wouldn't even give the gift card to someone I hated. This was one of the first times in a long time I didn't just let it slide because I understand all restaurants and people have bad days but this was exceptionally bad. If you are thinking it can't be that bad think again it absolutely can. The whole "I'm sorry we usually have awesome service and everyone loves our food it's probably just me and my family " is laughable . This isn't my first time here while visiting El Paso. The food is getting worse.

As you walk in there is a lady making corn tortillas from scratch. There is a good amount of steak…read morechoices. I understand the beef is aged in house. The sopa de médula is delicious. Queso fundido is a great start with the fresh made tortillas. The waiters are attentive.

My family and I were invited here, while visiting town... We were really looking forward to having…read moresome steak! After reading most of the reviews, I felt very confident about this place. Unfortunately, I was not impressed. Medium rare, was not very rare at all... Also didn't seem to have any grill marks. Other family members preferred theirs well done, but they looked as if they'd just been baked. I know that that salt & pepper is all that's needed for a good steak, but they both seemed to be missing. Free Flan was the highlight of this meal!

I was there with a work group of 14, we were sat at 6:30. The table ordered 6 appetizers, to…read moreinclude the carne Apacha and that was great. We also ordered the Foie Gras, let me say I love a nice seared foie gras, this was not that at all. It was more of a pate, and was ok. The table had previously ordered the oysters while we were drinking at the Dome and all I heard was that they tasted off. We placed our main plates @ 7 pm, I and a few others ordered the ribeye, it was not worth the $86 a plate. Our food came an hour and a half later, we were all ready to leave. Mind you the only other table that was there when we ordered was a two top and a three top that had received their food already. The ribeyes were cold some over cooked, some under cooked and it was just not good. I can cut my own steaks from Sam's and have a better meal. I'm sorry but out of the 14 of us maybe 1 person was happy with their meal. The only saving grace was the service and the dessert. I'm glad I didn't pay for the dinner

After a long day of traveling, being seated just 30 minutes before closing could have easily felt…read morerushed, but 1700° Steakhouse made it such a welcoming experience. The staff was incredibly accommodating, and our waiter was attentive, knowledgeable, and so helpful with recommendations. The amuse-bouche of watermelon with Tajín-style seasoning was a refreshing and thoughtful start. The wedge salad was the standout of the night, generously portioned, perfect for sharing, and absolutely delicious. The pesto spaghetti was equally impressive, with a beautifully balanced sauce that wasn't overpowering. I ordered the miso black cod, which was cooked perfectly and beautifully flaky. While it leaned a bit salty for my taste, the quality of the dish still stood out. The ambiance is dark and intimate, perfect for an upscale dinner, and the iPad menus were a helpful modern touch. Overall, the exceptional hospitality and standout dishes made this a wonderful dining experience, especially after a long travel day. I would absolutely return.