We came in on Saturday afternoon 11/9/24 for a light lunch/snack around 2:30pm. We sat at the bar and we were waited on by a friendly and efficient server that we had never had before. We have great service here 95% of the time - this time included. I ordered a michelada as I always do - if you've never had one- try it! Bloody Mary mix with Modelo. Served with a Tajin rim and a lime. I order one EVERY time we come in. Knowing we would be going to dinner later, I wasn't in the mood for a full meal. I ordered the bean dip and an a la cart ground beef tostada. Unfortunately, the bean dip was disappointing. It was thin refined beans with runny queso. If it was seasoned at all, I couldn't tell. Maybe if the cheese had been grated cheese it could have been better. I didn't complain because I assumed that's how it was supposed to be? The ground beef tostada was so good! The beef had great flavor! There was a good amount of beef and the other toppings were fresh. I would order that again, for sure! He ordered 3 carne asada taco dinner (as always) and 1 a la cart ground beef taco - American style. The carne asada tacos were delicious and the ground beef taco in a soft corn tortilla was a delicious addition to the usual meal. Service was great and the food was real good, we will of course be back! read more

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I have been visiting El Burrito Loco for the past twenty years, and I have never been disappointed! The quality of the food and friendliness of the staff is extremely consistent. Food has always been delivered in fifteen-twenty minutes or less. Overall, extremely positive experience! read more

Ordered online, arrived 5 minutes early to pick up and waited 15 minutes. Very disappointed to get home and instead of extra cheese sauce(paid for) I got almost no cheese sauce on my texas burrito. Most days I would go back for it but it's snowing and cold. read more

We came in tonight with our family of 8. In the past we've had a great experience. However tonight was not good. We had a hard time with both the food and service. One of the dishes was not made correctly so it was sent back and it came back wrong again. We did not bother to send it back again. We just didn't eat it. When the dishes were cleared and the food was untouched, the server did not ask if there was a problem with it. We were not offered refills on beverages. This is not usual for this location. One of the guests in our party was in a high chair at the end of the table and service people kept going over the top of the high chair with racks of glasses. This made me very upset. This is a shame because we have always enjoyed our previous visits. We will not be returning. read more

We four enjoyed half off margaritas with dinner tonight. Burritos, shrimp enchiladas, quesadillas and a tostada rounded out our dinner. Service was excellent and food came out quickly. Nice sitting out under the umbrella in the early evening. We will return soon! A+ read more

El Burrito Loco - Shrimp enchilada dinner! - Mexican Near Me - Muskegon, Michigan

Love this place. Food is delicious and plenty of options. Staff are excellent and quick service. Price is friendly and portions are standard. read more

Great Tex Mex and Traditional mix. The flavors were well balanced and put together perfectly in the Chile Verde. Frozen Margaritas Fishbowl size is huge and tasty. Very good place if I'm ever back in the area I will always come back read more

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Están robando, they are stealing with tips Fui ayer y mi total era $70.96 y dejé $4 de propina, I ate here last night and my total was $70.96 with $4 tip Cheque my cuenta y me cobraron $80, i checked my account today and they overcharged me $80 I'll update this if it gets fixed or not Food was not the best either read more

Placed an order by phone and it was wrong when I picked it up. She repeated the order on the phone and it was exactly what we wanted. We picked it up and it was not. They said they didn't have this same order. Woman was extremely rude and continued to come up to me while I was waiting for my family's food. read more

El Burrito Loco - horrible customer service! - Mexican Near Me - Muskegon, Michigan

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Food is really good and the service is always great. Usually pretty busy and the ambience is very good. The only complaint I have is with the margaritas lately, which knocks my review down 2 stars. They just aren't great like they used to be. We've noticed they don't have a dedicated bartender, so the servers make the drinks. Unfortunately it depends on who is serving you on how your margarita is made. Even though they have a menu of margarita options, it can vary greatly from visit to visit, sometimes we've had to send them back because they didn't even taste like a margarita at all? One visit we got one that tasted like tequila and triple sec... it was undrinkable. When we sent it back and asked for another one, the new one came out tasting pretty much the same... ugh. If management can teach consistency and offer a perfect margarita every time, this place would be 5 stars. read more

Great service and food! Everything I've ever gotten there has been delicious and a good price. Food comes out quick and they keep chips stocked up. The tall beer is good and large. read more

Very busy with an extensive menu. Food is tasty. The combination platters were yummy and large. Chips and salsa come with your meal

We ordered chicken fajitas, refined beans, tacos and a wet burrito. Everything tasted overrated and was overpriced for the quality of the ingredients. The tomatoes were not red and juicy, especially since they're in season now. The food tasted very processed. read more

Got some super yummy takeout tonight! By boyfriend has been craving shrimp tacos and he said they really hit the spot. I got Camaron al Mojo de Ajo and my boyfriend got the shrimp tacos. All the ingredients are fresh, the grilled shrimp is delicious and the tortilla chips are amazing too. All the staff are super friendly and polite. I would definitely recommend! Will be back soon! read more

El Burrito Loco - Camaron al Mojo de Ajo - Mexican Near Me - Muskegon, Michigan

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Great. Fast. Food and service. Came in tonight on a Friday at busy hour and expected to wait for a table. Got seated immediately. Prompt service to our table. Great margaritas. The food was delivered hot and tasty to our table in ten minutes! Everything was cooked exactly to order. Kudos!!! read more

El Burrito Loco - Chimichanga! Yum. - Mexican Near Me - Muskegon, Michigan

Chips - thick and stale; Salsa - thin Burrito - ok; Taco - soggy; rice - tasteless Service - surly and inattentive Ambiance - ok read more

Visited on 4/5/24 and had the best service with my waiters, however when I went to the front desk to ask for a bag for my boxes I was ignored for 5 min at least (@ 7:15pm). This younger brunette girl was completely incompetent and disrespectful. I highly suggest you do not place a person with her type of integrity at the front of your establishment. I had the best experience until then. After her ignoring me and finally getting me a bag after I asked she was highly aggressive and rude. I couldn't believe it. Someone like her should not be the face of your company. read more

If you love shrimp, try the amazing shrimp enchiladas with white sauce!! It's like dining in Mexico. The Mexican rice is mild, not like most of the Americans restaurants serve. The Margaritas are also wonderful. Smooth blend without the harsh acidic taste some places serve. There are several restaurants, all good and convenient, my favorite happens to be the one on Harvey Street in Muskegon, MI read more

El Burrito Loco - Mexican Near Me - Muskegon, Michigan

Food is great but they tried to way over charge on a bottle of wine. When the bill arrived it was $35 for a basic wine that is normally $20 and they said that is what the price is. The manager would not even want to discuss our issue. BAD PR. read more

favorite Mexican place on the west side!! This place is such a gem. The chips and salsa are amazing, and my staple, steak tacos, are always perfect. Also, I've never had bad service. 10/10! read more

El Burrito Loco - Steak tacos (Mexican) and frozen margarita - Mexican Near Me - Muskegon, Michigan

Very rude person answering the phones. I've been here before and the staff were polite and drinks were good, the beans and rice, (what makes or breaks a mexican restaurant) were Gordans though. Tried to bring a party of 15 in for dinner and drinks, were told they wouldn't accomodate us, we should go somewhere else. We took our group to El Tapatio and they were more than happy to have our business. How you turn away 15 people who all want dinner and at least 2 drinks each I'll never know. read more

Outstanding service and outstanding Mexican food! Extensive menu allows for so much variety! Best in Muskegon area! Here again tonight! Simply outstanding service and food. read more

Went for dinner. Typical American Mexican fare. Had the #16 combo. Two tamales, beans and rice. Tamales didn't have a lot of pork filling and were a little dry. Overall it wasn't bad. Food came out quickly. Also had a beer. Total with tax and tip was about $25. I would recommend. I would go back and try something different. read more

Best authentic mexican food I have had thus far. I'm from Ann Arbor, so there's not much of good mexican food there. I happened to be visiting muskegon for a short period of time and have dined here twice. It's that good. The menu is hugeeeee. So many options to choose from. Loved it. Complimentary chips and salsa on arrival. I had the chance to enjoy their burrito texas which was packed with shrimp, beef and chicken topped with crema fresca, pico de gallo with a side of rice and beans. Delicious. Prior to that, I dined with a friend and we ordered a handful of dishes (chicken fajitas, chicken quesadillas, and enchiladas combo plate). No complaints. The food is awesome, the menu extensive, staff friendly and accommodating. Prices were moderate, not too expensive. Will be back again when I am in the area. read more

El Burrito Loco - Burrito texas. - Mexican Near Me - Muskegon, Michigan

I love the atmosphere of this place. Parking lot kinda small with the gym next door, but I truly enjoyed all the workers working hard to make sure everyone had a great time. Food was a tad bland, but I loved the free salsa. Nice and spicy and helped fill my tummy up after driving from the Detroit area without eating anything that day. I would recommend this place. I had the 3 chicken enchiladas with rice and beans. My husband had the burrito both were bland. Great margaritas tho! Very friendly staff. I'd go back for them :) thank you read more

Service was great and quick! Food was delicious. I got the steak and cheese burrito. So many other great options that I'll be coming back for as well! This is a must read more

Check your credit card bill - left a 25% tip and they still cycled my credit card for more than the authorized amount. They're stealing from their customers and most people will never notice unless they match their receipts to the credit card bill. read more

I took my service dog out for dinner when arriving was asked if she was a service dog. I told them yes because she is, and he acted as if he didn't believe me and made me provide paperwork. luckily I had it in the vehicle and was able to still enjoy my dinner however I was never apologized to or anything and felt that I was untrusted as a customer read more

El Burrito Loco - Mexican Near Me - Muskegon, Michigan

The best Mexican restaurant in Muskegon by far. Very friendly staff and service is always quick no matter how busy. I get the mucho grande burrito and it is amazing. One of the best burritos you can get anywhere. Chips and salsa while you wait for your food is always delicious too, never had any problems at all here read more

Both food and service were great. Margaritas were also excellent. Safety practices due to COVID-19 are being followed.

This is my favorite place for Mexican food in the area. The service is always friendly, fast, and they remember their regulars. They use a high-quality red shrimp that gives their meals good flavor. Try the shrimp enchiladas! The queso is excellent and you can't beat their margaritas. read more

The food tastes amazing, the prices are lower than what I would expect for the size and quantity of food I got. The service was a little slow, but it actually turned out to be a good thing because it allowed me to not fill up on chips and salsa and instead be able to eat and finish my burrito. My date even managed to have about half of her food to take home. Also, afterwards we sat and talked and they didn't constantly bother us, they allowed us to finish our conversation in relative peace. All in all I would say this may have been the best Mexican I've tried in Muskegon county and surrounding areas. read more

I have eaten here twice. Both times had terrible service. Went back a second time hoping it was just that the server was having a bad day. The server I had the second time was worse. We were served a serving of all broken tortilla chips. The server didn't come back once to ask us how our food was. And basically acted like we were inconveniencing him the entire time. Waited almost a half an hour for our dinner. Food not even that great. I hate complaining, but was very very disappointed with both my visits. I will never go back. read more

Today was my first time here along with my brother. First impressions is that this place looks small, but the smell of the food as I walked in made up for it. Since it my brother and I's first time here, we ordered a lot and I do mean A LOT. One of the things I order were the Nachos Supreme with chicken. OMG! When I tell you it is delicious, I mean it. By far, THE BEST I EVER HAD. I would totally order it once again. read more

Definitely impressed by this local Mexican eatery. I feel like there's a couple in every town, and they can be really hit or miss, but this one is a hit. Prices are good, the menu is extensive, the portions are very large, and all the food we tried tasted great. I got the shrimp enchiladas and a sangria, and everything was excellent. Will definitely be going back! read more

El Burrito Loco - Shrimp enchiladas and sangria - Mexican Near Me - Muskegon, Michigan

Very good food and good service, but last night was our second visit in a row where the mixed drinks and little, if any, liquor in it. My wife's ordered a vodka and tonic that she sent back. The waiter brought a second vodka and tonic for her that included the vodka. I ordered a large margarita on the rocks during our previous visit that didn't taste like it had tequila in it. I know it's not good to drink on an empty stomach, especially such a large drink, but despite this being the case, I did not feel the slightest bit from the margarita. Best to stick with cerveza or non-alcohol drinks at El Burrito. read more

This place has tasty Mexican food! Very friendly staff and they are attentive to everyone! It has a cool vibe and the food is brought out quite quickly! So if you're hungry, you don't have to wait long! The only downfall would be the prices. A lil steep. Other than that, a great place to eat! read more

I was so excited to have Mexican food to end our long weekend. My husband and I ordered the create your own grilled tacos under the category: Taco Dinners. My mistake, I assumed that since it was under the taco dinners, it came with rice or beans just like the others. That was not the case. The steak and Al pastor tacos were extremely salty, like I was licking a salt block. My husband ordered the Enchiladas Supremos and they were cold! Total bummer. read more

My favorite restaurant here in Muskegon. Speedy service, delicious food, great staff, and amazing drinks!

Delicious horchata. Chips and salsa are great but the best part was the food I ordered... a chimichanga. We also had the nachos, chorizo dip, and the quesadilla with chorizo and chicken fajitas. Nicely decorated, festive music, and great service. read more