I had a frustrating experience at this Ralphs location today. I was using self-checkout and…read moresearched broccoli crowns that was clearly labeled "broccoli crowns" for $1.49. When I selected that option, it rang up as $2.49 instead. I called over the attendant to fix it, since you obviously need an employee to delete or correct an item. I explained the situation, and he looked at me like I was asking him to do something outrageous. He even looked at my friend to say, "Is she really asking me?" It was honestly uncomfortable and unnecessary. Who else would I ask.. All I needed was help correcting a pricing error. It was Sunday around 3 PM and the store wasn't even busy, so I don't understand the rude attitude. If you're assigned to self-checkout, assisting customers with issues is literally part of the job. Customer service makes a difference, even during small interactions. This one just left a bad impression.

This store has greatly improved. This place was so bad for a moment when I started coming here…read moreagain almost 3 years ago now. But what has changed is the rude staff are all gone (in my experience), everyone who is there now is friendly or at least neutral to me. Better than rude or awful. The speed at which checkout moves is fast or at least acceptable now. It used to be extremely slow, but it's greatly improved. You also used to close the self check out relatively early which now I notice you do NOT, which I am VERY appreciative of. Frankly I just can do it much faster than anyone and I prefer it to get in and out quickly, so thank you for keeping it in place and open later than you used to, that keeps the human cashier lines manageable. I'll buy wine so that's why I may need the human to help me out. But nothing more annoying to me than it being 10pm and there's 1 mile long line with full carts and all I need is 2-3 things, well that experience pretty much doesn't happen anymore which is very much appreciated. I find your evening staff to be notably most friendly, they're talkative but not obnoxious or slow and I feel comfortable coming through the line if I have to. There's a couple annoying things, like a few annoyingly narrow spots you have in extremely busy areas, I can't figure out why you have so much stuff directly in front of the cereal + chips aisle. People cannot pass through there easily, every single time I come here I bump into someone, like easily a 99% success rate that I'm going to crash into someone. That's not good. Same goes for too much stuff down the middle of the cheese/deli meat section near the bank, makes passing nearly impossible at times, then again near the self checkout you always have a lot of liquor which makes passing difficult. Customers don't like having to pretend it's a stop sign intersection to pass by, we just want to shop not have an island of liquor impeding progress. Another thing that bugs me is this is the only Ralph's that doesn't put clearance tags on the frozen food section stuff. Why? I've gotten mixed answers. One guy told me it's because the tags don't stay on because the packaging is wet from the freezer, well that's BS because other Ralph's stores do it just fine and the stickers aren't coming off. But another time I saw a guy at the self checkout take something from a woman who said she didn't want it anymore, so he went directly to the clearance door and just chucked it in there. So basically he didn't have time or care to find the true location (fair, he's working self checkout not restock) and so it ends up in the clearance spot, when it's not actually priced as so. Which makes people just buy it because they think it so on sale when it's not! A third time, I asked how to even know what the clearance price is? The guy told me "you find out it at the register". Well I want to know now, not when you ambush me into it and then we find out it's not on discount and you just throw it back into the discount section to repeat the cycle. Isn't that insane? Ultimately though the 2 gripes aren't going to keep me out of here anytime soon, I just thought it may be worth explaining.

It's giving Food4Less - Sun Valley…read more With a huge spacious parking lot off Webb Avenue/Strathern Street a quick beat west of/off Lankershim Blvd, technically at the same intersection. Needed a few quick essentials and enjoy a late night grocery haul. It's pretty easy to navigate with a variety of produce, pantry, refrigerated and frozen goods. Some cool 2 for 1 deals, including on a lot of things I enjoy #BulkBargainBuys I can tell the store is pretty busy during the day, but being upon until midnight each day, after 10pm is very smooth. Good customer service, friendly staff. Security does seem a little underwhelmed, also I get still going after 9PM. I couldn't figure out where and if this location sells tofu at all, not in any of the usual spots you'd find at most grocery stores, but most areas are very stocked up. Clean isles and plenty of room to navigate around. Would pop in again at night, seems like the best - just be mindful on the area.

This isn't my neck of the woods, but not too far from home and I've passed the store for years and…read morefinally made a decision to go check out what they have. Now, most people might assume this is a lower level food chain, but if you give them a chance and walk in the store like I did, we will find it's just like any other grocery store in the area and it's quite considerable in size and you will find just about anything you're looking for on a grocery level and the prices are more than fair, the store is clean and well organized and they are definitely busy, but you'll get in and out without any issues.

Sun Valley, CA I…read moreaccompanied my friend for some grocery shopping. I'm new to this area so I was surprised something like this exist in her neighborhood. Driving to the store is easy as well as finding a parking space. Plenty of blue placard spaces and I like that. Inside, it's one of those step-down markets, but it is clean, well -stocked, and organized. The produce section is neatly arranged, and everything looked fresh and good quality. Since it is an international grocery, you'll find products from all over, which is wonderful - catering to all the customers. Prices are a little bit on the lower side compared to other markets, so you get value for what you're buying. There's also a public restroom tucked in the back with a clear sign, which is always helpful. If you're in the area, it's definitely worth checking out.

This store can be really busy in the morning and in the afternoon. Customer service is a hit and…read moremiss in this store. Some cashiers are really nice and friendly and some are plain rude. For food, I would say this store is very cheap compared to other grocery stores. Produce is way cheaper than other stores in the area. Deli department can be a headache since some people cut the line and don't wait for their turn , even though, getting a number and waiting in line is required. If you are interested in buying international and domestic beer, wines, and liquor, this store has a huge selection of alcoholic beverages. For ambiance, I would say this store has improved. It is way cleaner than it used to be. Employees are constantly cleaning and mopping the store which is a plus. Be careful of the carts when walking around in this store. Parking is easy. This store has a big parking lot in the front and on the side.

This is a Bargain store. The prices for most of the items are reasonable and cheaper than other…read morestores. If you like an item, I would suggest getting two or more because next time you go. They might not have the item anymore. For service, I would say that customer service is okay. Cashiers can be friendlier. They have really nice seasonal items. I usually stop by during the holidays to see what they have in stock. I would say wine and beer is really cheaper than other stores surrounding. For parking, this store has a parking lot shared with other stores. Therefore, it might be hard to find a parking spot in front of the store during rush hours.

I stopped by this Grocery Outlet location to look for unsweetened tea for my wife. I was already…read morevisiting the store next door and they didn't have it so I came here to look. The store is a decent size inside and it's well organized. I walked around the store and I didn't find the teas until I was about to checkout. I saw they kept all the drinks or beverage on the front entrance wall. I didn't see a self checkout station here so I believe you can only checkout with a cashier. The prices are reasonable on certain items. The staff are very friendly and polite.

I desperately needed a large grocery store open at 2am recently and saw Vons at this location was…read moreopen. This was the first time I've shopped there. After awhile I started to find what I needed and picked up a few other items as well. Was very surprised at how many shoppers were there at this time. I can't say enough about the cashier. She was very helpful and patient as I was fumbling through the checkout. The produce was good, as were the prices and the cashier made sure I received all the discounts available, which were significant. Overall an experience that was better than expected!!!

This is my go-to grocery store. I love their selection and their rewards program through their app…read more I've never had any difficulties finding what I need. It has a great selection, it's clean, and the employees have always been friendly. I also appreciate that this store values inclusivity and gives meaningful employment opportunities to people who might not always be given the chance elsewhere. The only thing that has been a bit of a hassle has been renting their rug cleaners. The wait is often long (been stuck waiting for assistance for more than 30 mins on multiple occasions). I was also given a faulty rug cleaner that I had to come back and have replaced, which was kind of annoying to have to lug it back to the store and then once again wait to get a properly working one. But, all that aside, this continues to be my favorite store.

This location is bigger than the others to live up to the name of the "Extra!"…read more Lots of variety in the choices of each brand from cereals to candies and more. I was pleased to find the 24 pack of cheddar popcorn which no other place offers for an affordable price. I also appreciated how they had a giant container of individual skittles which I can't seem to find that in any other kind of store. Ultimately, I know Smart & Finals is one of the stores I can count on for bulk and individualized unique packaging that works in your favor.

This place is NOT INEXPENSIVE. you are better off at…read moreWalmart and they bring it out to your car. Very simple and half price on many items. Do not buy meat, fish or veg however.

Great grocery market with budget-friendly produce and meat, plus a wide variety to choose from…read more They also have cooked food like tamales that are sooo delicious, and fresh fruit drinks that are always refreshing. Definitely a go-to spot.

I stopped by this Vallarta market this morning to get some groceries since I was nearby. I found…read moreparking easily since I came close to when they just open. The groceries are on the left side of the store, the meat is toward the back, the bakery is on the right side. The prices are reasonable here. I got some tomatoes, cucumbers, bagel and decided to get some carne asada. I used the self checkout since they only had one cashier station open. The workers were polite and helpful with me at the meat area along with the checkout area.

Give George a raise! He was exceptionally friendly and helpful. Truly elevated my experienceread more

I went to Ralphs expecting bakery service and ended up decorating my own cake…read more The day before, I spoke with Michael, who told me he couldn't help and that the morning baker would be able to assist. I'm still confused why someone is working in the bakery if they don't have the skills to handle a simple cake request. I called again the next morning at 8:15, spoke with a woman, explained exactly what I wanted, and left a note with my contact info and what the cake should say. I was told it would be ready after 4 PM. I arrived at 4 only to find my note sitting on the cake with absolutely no decoration done. Then I was told I could write on it myself. I literally had to go behind the counter and do it myself. For all that inconvenience, I got $5 off. Completely unprofessional and a waste of time. Don't promise bakery services you can't deliver.