I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Absolutely fantastic experience with Phill! Our car took a dive at a terrible time. It was so…read morestressful, and we were hoping to get it fixed as quickly and affordably as possible. Phill was a lifesaver! He responded to our request immediately and came right to our house super quickly on a weekend. He went out of his way to diagnose the problem, go get the part, and fix it all within a few short hours. His work was top-notch and reasonably priced. Not to mention how nice he was! He could tell how stressful the situation was and was super determined to help us out. It is such a relief that the car is fixed and even more of a relief to know that such a great mechanic is available in our area. Can't recommend this guy enough!

Excellent service all around- great communication, punctual, and professional. Highly recommended…read moreas one of the best options in the Sacramento area

Found in yelp they were open on Sunday! Called and they said come in and we will help after I…read moreexplained a foul smell coming from my air conditioner vents. I was in and out under 45 min. The guy on the phone guessed the issue and was correct! Waiting room was very nice and friendly staff! Thank you!

This business sucks. I was going to purchase a vehicle that…read morethey worked on. I got their number from CARFAX and Danny's Automotive had worked on this car several times. I called to find out why the Radiator was replaced multiple times. He was rude and told me he could not tell me anything about the vehicle because his policy was not to give any information on vehicles he worked on. I asked if this was everyones policy or just his...He said it was just his. I told him that it was very strange that he won't back up his work. DO NOT GO HERE! TOO MANY ONE STARRS

I found them horrible to deal with. I had a very unique situation and they couldn't have cared…read moreless. My son wrecked his car right after we mailed in the title to DMV to put it in his name. I'm trying to pay their $400 and sign over the title but I don't have it from DMV yet. They keep shrinking the window for me to use this option. It appears they want to take advantage of a situation that is unfortunate and out of my control so they can charge me a boat load of money AND take the car. And dishonest in the process.

Folsom Lake Towing took our vehicle from in front of our office where it was legally parked. This…read moreis a van that provides free meals to poor children. When the mistake was pointed out to them, they refused to release the vehicle and now claim they own it. Their business practices are unlawful and unethical.