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    Big Hercules Towing Services

    4.0 (1 review)
    Open Open 24 hours

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    Services - Big Hercules Towing Services

    Car towing

    Fuel delivery

    Junk vehicle removal

    6 More Services

    Motorcycle towing

    Flat tire repair

    Flat tire replacement

    Jump-start service

    Winch-out service

    Vehicle towing

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    Recommended Reviews - Big Hercules Towing Services

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    5 months ago

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    AJ's Towing

    AJ's Towing

    4.6
    (331 reviews)

    Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

    I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

    Gotcha Roadside Assistance

    Gotcha Roadside Assistance

    3.8
    (6 reviews)

    Sergio was my hero today! I called my roadside insurance number only to be so frustrated as they…read moreweren't able to get someone to change my blown tire. After 5 phone calls I just went to Yelp and called my own- Sergio showed up in 30 mins after my call and seemed very eager to help me. I was so happy to see him and he was able to get me back on the road super fast to get back to a jobsite. All I can say is the price is right and the response was fast and the service was professional and pleasant! Thank you so much for making my crumby day better!

    So first off zero complaints with the driver. He gets five stars. The company though was very…read morefrustrating to deal with. Spent like half an hour on the phone jumping through various hoops, text authentications, etc. The $245 payment goes through but they still want more hoops and process. No - you've got my money, you're killing my phone battery (which I can't charge with my dead car), you owe me a truck. Things just kept sounding shadier and shadier, then I asked for their business address. About five times. I was met with deflections each time. Okay, we're done here, I want to cancel. Well that's a $245 fee! I was FURIOUS. Yeah they really play a game of "gotcha" alright! So I was stuck with them. While waiting for the truck I got calls from like 4 different people wanting to verify various things. Super annoying process during an already stressful situation. I did get the car home in the end (1.5 mile trip for $245?! On a Saturday evening around 6pm? Through a place that's open 24 hours?). I would not recommend this company except for a last resort.

    Eagle Towing

    Eagle Towing

    3.5
    (53 reviews)

    While visiting my wife in the hospital my car broke down. I called my insurance company, Geico and…read morethey sent Eagle Towing out. I was told in about 30 minutes, but they were there in less than 10. And this was at 9:30 PM. The driver, Travis, could not have been more helpful and had my car on the flatbed in no time. Fast and professional. Not much else you could ask for. Thank you Eagle Towing, and Travis, for making it a good experience.

    While I was at work, a tow truck from this company was parked on a very narrow one-lane road,…read morecompletely blocking my friend's car in. She needed to leave for work, but the truck had been left unattended and we couldn't locate the driver initially. When I did find him, I politely asked if he could move the truck forward about 10 feet so she could get out. He refused and was immediately dismissive and rude. He then stated he was going to take his mandatory 30-minute break and said he was legally allowed to leave his truck in the middle of the road, continuing to block access. His tone felt unnecessarily aggressive given that I was simply asking for help resolving the situation. I then called the company directly to ask if they could contact the driver and have him move the truck. The woman answering phones was also rude and said "I HOPE YOU DON'T GET SHOT," implying she wanted me TO GET SHOT! It was a bizarre response when I simply asked her to have the driver move his truck ten feet. We sat there 20 minutes as he stood around not putting the car on the tow truck. At that point, I felt uncomfortable enough that I contacted law enforcement and filed a report.

    Big Hercules Towing Services - towing - Updated June 2026

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