Have gone here as an avid cyclists for years. The work and advice is top notch. Took a decades old…read moreTrek and breathed new life into it to make it my king endurance bike. Wasn't sure about the headset as couldn't seem to get it right for an adjustment. Went in and asked if it was okay and learned it wasn't. It was a quiet time on a weekday;, Flo examined and then fixed it in minutes. I marveled at that and was grateful to have the issue resolved. He's always been kind answering questions and offering solutions. This is a great Hoboken business. Really appreciate the kindness. Thank you, Flo!

A superb example of a hardworking, kind and caring local store can be. Flo and the team always…read moregreets with a smile, provides strong recommendations on mechanical issues, parts or new bikes. I've purchased one, had others regularly serviced and one very special vintage bike reconditioned and rebuilt here. Pricing, timing, guidance and customer care are top notch. Spring is busy season as everyone wants a new bike and the store isn't designed for 30 people and bikes simultaneously, so a little patience is needed. The team will get to you and they want to help you kindly.

My wife and me bought bikes here just a couple weeks ago and I don't think there is a single thing…read morethat could have gone better. Bikes were a good price (couldn't find online for a better one) Best of all (for me at least) they setup the bikes for us before we left!!! Staff was great!

If you're looking for a solid place to grab a bike or get repairs done, Union Cycle Center is a…read morereliable choice. The shop has a good selection of bikes, including popular brands, and offers services for both casual riders and avid cyclists. I've visited the shop a few times, mainly for repairs and occasional bike accessories, and the owner has always been friendly and helpful. He offers quick service, with many customers mentioning how fast and efficient e he is, which is great if you're on a tight schedule. The prices are reasonable, especially for quality bikes, and they're willing to hold bikes for customers until they're ready to pick them up. It's a no-fuss place that meets your cycling needs, whether it's purchasing a new bike or getting repairs. Plus the pressured air pump is free so I like to stop once and while whenever my wheels need some air.

They were supposed to order new rims (most likely $150), replace them, and call me when they're…read moredone. Instead they immediately tried to upsell me on a new wheel (likely in the range of $600), they forget about my order, they refused to call me back with updates - including when the job was finished, they missed their deadlines repeatedly without telling me or resetting expectations, they FORGOT HOW MUCH I OWED THEM, and they sent me off with A CROOKED WHEEL!!! My advice, go to "The Loose Wheel" outside Montclair. Or buy the tools and figure out how to do it yourself. Both options will be cheaper and more time efficient.

I am so amazed of the huge inventory that this place has. It's got a lot of brand name bikes:…read morecannondale, specialized, pinarello, cervelo, etc. The service in here seems professional and knowledgeable of their products. I would definitely come to this place for their high end inventories This place also sells coffee and I have seen bikers hangout outside over the weekend and when the weather is nice. This seems to be a common gathering place for bikers

I am happy with the attention to details by the whole team especially John who worked on the race…read morebike. The team welcomes you when you enter the shop and didn't attempt to upsell. John got the bike ready for the big race which helped us podium and finalize our win.

Great bike shop, good vibes and great service. I bought a road bike here, got to do a test ride,…read more and they fitted and adjusted it for me. Honest business!

Communication, customer service, response to issues, quality of equipment all need to be improved.read more

Went in to have two squeaky disc brakes repaired. Guy said it would be better to replace the…read moreoriginals, as repairing them would not be safe. He quoted $110 for both. He replaced the front brake with really cheap, low-quality parts. When I caught him trying to replace the rear brake with a used part, I told him to reassemble the brake; I would take it to another shop. He then tried to charge me $110 for one brake when the original quote was for both brakes. I insisted he replace the front brake with the original parts when some guy walked in claiming to be the manager; he got in my face, literally inches away, starting screaming at me to get the f--- out or he'd mess me up. Liberty used to a great neighborhood shop, but the new owners are a total rip-off. I wound up bringing the bike to NYC Bike & Scooter, where they replaced the brake pads for $40 and the bike's as good as new ! Avoid Liberty like the plague !!

Ayer fui arreglar una llanta antes del medio dia, me dijeron que en 2 horas o antes me llamaban,…read morepasaron 4 horas y me tuve Que it a trabajar, nunca llamar on, les llame nunca contestaron y cuando fui en la tarde estaban comiendo como si nada. No me arreglaron nada y no se disculparon.. mala expereriencia y trato ademas muy caro.. deberian cerrar ese Negocio ya!!!

Entered this bike shop today because union cycle in union city was closed for some wierd reason. I…read moreremember that union city has another bike shop which iv never been to till today and will never go back ever.. the old man I'm guessing who owns the shop was super unwelcoming and rude... to bad people are so moody and cranky for no reason at all.. he lost my business. Only if he knew I'm tht customer tht spends money.. ohhh and btw all i needed was my handlebars tighten. He tells me tht its broken and cost 200.00 to fix. Lmao this man is a joke. 200.00 lol yeah have a nice day sir. But no thanks.. I probably would of paid it if he was nice or even welcoming. But like I said his attitude lost him a custom. I advise to change ur ways if u want business..

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.