Jersey Cycles

(107 reviews)

I was helped my Lucas and he was such a big help, he fixed a hole in my tire and tightened it back…read moreto my bike!

Set up my bike perfectly, got it back very quickly. Did a great job with the tape on the…read morehandlebars. Also picked up a nice Italian seat of great quality. The gears are changing with such ease. I have never rode so smoothly!

Grove Street Bicycles

3.7

(167 reviews)

I wanted to share a very satisfied customer experience I recently had at Grove Street Bikes (GSB)…read more I brought my 10-year-old Specialized S-works Tarmac in to replace worn brake / shifters. GSB took care of the required maintenance and tune-up, along with the install of a new cassette and chain. The shop didn't mind that I sourced some of the replacement parts from a third-party. The bike came back to me and the work done on it was sound. I did notice that my gears were slipping in the big ring, along with some dropped chain issues. I went back to GSB, and the mechanic showed me that the teeth on the small and big chain rings were very worn. Moreover, the teeth on the rear derailleur pulley wheels looked like shark's teeth. I then arranged to have GSB replace the chain rings and rear derailleur. The shop got in the needed parts and, once again the work was done in a timely manner, to my satisfaction and appreciation. Thank you to Matt and the staff at Grove Street Bikes! My road bike is almost like it was brand new.

Just a heads up, They are closed permanently. Store have been dismantled and everything in boxes…read more Found out the hard way after walking over to get repair on rim. Would have been nice to announce it on your socials and maybe update Google and Yelp.

The Jersey City Bicycle

4.2

(25 reviews)

A great spot for getting your bike serviced quickly when you need it. The staff is helpful, though…read morethey can be a bit eager to suggest additional products or services. Overall, it's a solid choice for bike maintenance, just be aware of the upselling.

They installed an incompatible part. They did not acknowledge or correct this mistake. I went to…read moreanother place and the other place fixed it.

Flo On Wheels

4.6

(115 reviews)

A superb example of a hardworking, kind and caring local store can be. Flo and the team always…read moregreets with a smile, provides strong recommendations on mechanical issues, parts or new bikes. I've purchased one, had others regularly serviced and one very special vintage bike reconditioned and rebuilt here. Pricing, timing, guidance and customer care are top notch. Spring is busy season as everyone wants a new bike and the store isn't designed for 30 people and bikes simultaneously, so a little patience is needed. The team will get to you and they want to help you kindly.

I showed up with my Cannondale road bike that needed both shifters replaced due to corrosion, and I…read moreneeded it done within 24 hours due to cycling trip in the Berkshires that coming weekend. Flo was the only shop in the whole NYC area that had the right shifters in stock and was able to install them on time and at a totally reasonable price. Great work done right, on time, at a fair price. These guys are life savers!

BikeFixNYC

4.2

(39 reviews)

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If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Garcia Brothers E-biking

(3 reviews)

I went there for my e bike repaired, they didn't had the parts, the owner was polite and requested…read moreme to contact different people, overall the service requested was not done which is the repair, but got a closure. The place was big and by the looks of it they repair and sell a lot of e bikes and normal bikes.

Excellent service, after taking my scooter to 3 different places without any luck. Jaime fixed it…read morefor me in less than 24 hrs. Super reliable

Bike Works

4.0

(34 reviews)

Needed to change my bike's tube fast. Charged $13.01. I could have changed the tube myself, but…read morewas short on time. There are other locations that charge a bit less for changing a tube, but you're just paying for the labor pretty much. Place is pretty cramped and small waiting area. The store seem to be cluttered with a lot of stuff everywhere but at the same time organized. Service was pretty quick and mechanics seem pretty knowledgeable but also lazy at the same time. The person at the front, who was also the mechanic who helped me didn't seem to like their line of work. When I first asked to get my tube fixed, I could see after he turned around, he left off a slight sighhhh. It was the middle of the day too, if it was the end of the day and they were closing up shop, I would understand...but cmon, midday.. Maybe he was having an off day, but I would not try to come back here unless it's a life and death bike situation.

Although slightly claustrophobic, this is a pretty good bike shop for small repairs and most…read morepurchases. I had stopped in here many times for quick flat tire fixings and minor purchases. I always had good experiences and always felt pretty strongly about this shop. In fact, if I had been writing this review a few months ago, I would have been giving them 5 stars and singing their praises. Unfortunately, my most recent experience with Bike Works was horrible, and has left a bad taste in my mouth. I will most likely never go back there again. Here's the story: I had an old SE Draft that had gotten pretty beaten up aesthetically. I wanted to get the frame painted, build custom wheels, and give all the parts a 'once-over'. After two "consultation" type visits to the shop, I decided that these guys were going to be my best bet for what I needed. I had asked the owner a good day that I could come in, pick out all the specific parts and colors, drop off the bike and finalize all details of this rather expensive procedure that I was committing to. All I wanted was for someone to sit down with me for half an hour and make sure that I was going to be getting done to my bike exactly what I had been dreaming of. When I arrived on the date and time that the owner had suggested, it was like pulling teeth just trying to get someone's full undivided attention. I'd start talking to them about what I wanted, then another customer would come in the store, and suddenly I was put on the back burner. This would happen over and over again. I had made it very clear that I was trying to pull the trigger on this transaction on this given day, and that I had all the CASH on my person to pay in full at that time. Now, if you were a business owner, any business, and a polite person came into your store with $700 cash, don't you think you'd at least give them your undivided attention for a half hour or so and get them on their way? Seriously, I sat their for about 2-3 hours that day. At no point did I feel like I was being taken care of properly. After finally picking out the color I wanted my frame painted, and the wheelset I wanted, I had arranged with them a few other particulars including completely redoing my brakes, and giving each component on my bike a cleaning and tune-up. I left with a very clear image in my head of what my bike would be like when it was complete, and I was told it would take about 2 weeks. Then I waited, and waited, and waited. Over three weeks later, I finally stopped into Bike Works to see what the deal was. My bike frame was sitting there painted, but they apparently couldn't find the rims that I had wanted. WTF? I had been spending $5 a day commuting to work, while my bike sat in the shop disassembled? They couldn't have called me, oh, I don't know, 3 weeks ago to let me know that they couldn't get the rims I wanted?!? I will note that the paint job came out beautiful. I hated this experience, but I will still recommend them for frame painting (if you are patient). I ended up settling on a lower quality, all black wheelset that they had lying around the shop that day, just so I could get my damn bike back already. I am currently unhappy with the wheels, and I'm pissed that they put me in a spot where I was forced to settle on something I didn't want. After spending all that money, I want to sell the wheels and get something different. Also, the way that the owner spoke about all the prices and my total led me to believe that they included tax. He straight up said "your grand total will be.." and then to my surprise on the day of pick-up, that amount somehow did not include tax?!? Furthermore, they lost my seat-post clamp and replaced it with the cheapest one available, and didn't say a word to me about it. All the other things that I had asked them to do to my bike, not even close to done! The brakes were untouched (they gave it back to me with dead brake pads and frayed brake wires). I had asked for a colored brake cable- totally disregarded. I had told them that it was OK to charge me whatever they needed to for a complete overhaul of each part on my bike- totally disregarded. They charged me the base price for disassembly and re-assmbly after the painting, and thats it. Overall, this experience ruined my opinion of Bike Works and I feel disrespected.

Rgs Bicycle Sh

4.2

(17 reviews)

Always start the season taking my bike out the garage and taking it to get air at this shop. Owner…read morealways pumps my tires up for free and anytime i need a new tube i always come back here. Fast and friendly service. Had my bike going on 10 years.

Best quality work and service for your bike!!! Rich is a real pro, super knowledgeable and…read moreprofessional!!!

Waterfront Bicycle Shop

(108 reviews)

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I love this place. I have a lot of bike work done here. They are nice, quick, and do a really good…read morejob for a very reasonable price. I trust them with my road bike!!!

I took my bike in for a tuneup earlier in the summer. I was pleased but started having some…read morerecurring issues in August. I took the bike back in and they made some adjustments and didn't charge me. I was very grateful and the mechanic could not have been nicer. I've been a patron here since 2010 and hope they never leave our neighborhood. They are a real asset!

MMPC

4.8

(772 reviews)

Derrick came out and did our inspection, and gave us so much peace of mind. He really took his time…read moreto explain things, answer questions, and make sure we felt completely comfortable before he left. And even his communication after the inspection regarding next steps/the state of things has been absolutely stellar. Any apartment we live in from here forward, we'll make sure to use MMPC for any pest concerns, because of how great our experience with Derrick has been.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

Top Notch Pest Control

(270 reviews)

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

As someone relatively new to NYC, I had never before lived in a place where I had to get pest…read morecontrol services. I was stressed out about the increasing roach activity at my place but was skeptical about effectiveness of hiring an exterminator. Given the price of Top Notch Pest Control, I had high expectations. Robert, the technician, came out to my place twice, once for the initial treatment and again for a follow-up. After the follow-up, the activity had gone down so much, more than I expected. Additionally, Robert provided great tips for prevention, was pleasant to talk with, and made a stressful situation much easier to go through. While I don't have other pest control services to compare with Top Notch, they do seem to do quality work, if all of their technicians are like Robert. Thank you!

Residential Appliance Services

(192 reviews)

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Irene's Cleaning

4.4

(278 reviews)

Irene's Cleaning did a great job deep cleaning my apartment after I moved in. The unit had not been…read moreprofessionally cleaned beforehand, and the team worked hard to get everything looking and feeling much cleaner. They were professional, punctual, and easy to communicate with. I noticed a big improvement in the overall cleanliness of the apartment. I would definitely use them again.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

Fast Tech Pros

(138 reviews)

Second time using Fast Tech Pros and they are the best for The Frame. Highly recommend. Always…read moreresponsive and on time. Will treat your house with care. Experts all around.

Wow! These guys were great. Mounted my 77in OLED and a 55in in less than an hour. Right on time,…read moreeasy to communicate with and super professional.

Airnizer HVAC

4.8

(159 reviews)

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Big Apple Mold Removal

(131 reviews)

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Cobbler Shoe Spa