If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

I was helped my Lucas and he was such a big help, he fixed a hole in my tire and tightened it back…read moreto my bike!

Set up my bike perfectly, got it back very quickly. Did a great job with the tape on the…read morehandlebars. Also picked up a nice Italian seat of great quality. The gears are changing with such ease. I have never rode so smoothly!

I wanted to share a very satisfied customer experience I recently had at Grove Street Bikes (GSB)…read more I brought my 10-year-old Specialized S-works Tarmac in to replace worn brake / shifters. GSB took care of the required maintenance and tune-up, along with the install of a new cassette and chain. The shop didn't mind that I sourced some of the replacement parts from a third-party. The bike came back to me and the work done on it was sound. I did notice that my gears were slipping in the big ring, along with some dropped chain issues. I went back to GSB, and the mechanic showed me that the teeth on the small and big chain rings were very worn. Moreover, the teeth on the rear derailleur pulley wheels looked like shark's teeth. I then arranged to have GSB replace the chain rings and rear derailleur. The shop got in the needed parts and, once again the work was done in a timely manner, to my satisfaction and appreciation. Thank you to Matt and the staff at Grove Street Bikes! My road bike is almost like it was brand new.

Just a heads up, They are closed permanently. Store have been dismantled and everything in boxes…read more Found out the hard way after walking over to get repair on rim. Would have been nice to announce it on your socials and maybe update Google and Yelp.

A great spot for getting your bike serviced quickly when you need it. The staff is helpful, though…read morethey can be a bit eager to suggest additional products or services. Overall, it's a solid choice for bike maintenance, just be aware of the upselling.

They installed an incompatible part. They did not acknowledge or correct this mistake. I went to…read moreanother place and the other place fixed it.

My older (decade-plus) bike needed work. The twist shifter clicked angrily, and when it displayed…read morefirst gear, it was actually in third gear, and I couldn't reach the highest gears at all, as well as having a very loose back brake. The shop I'd been going to for years had closed up, so I had to head to Bay Ridge Bicycles, which was 20 blocks further away. Tiny storefront place, with bikes for rent chained up outside and a guy sitting on a tall, upturned white bucket, wielding a compresses air hose for anyone who asked. I wasn't sure how to go about talking to someone as the shop was PACKED with bikes. On the floor. Hanging from racks on the walls. Hanging from the ceiling overhead. A bit over a yard to pass between the bike wheels and the counter. One has to flatten out to let a bike pass. After a couple of moments, a man stepped out to ask what I needed. I explained, and he took the bike in, gave me a card and pickup tag, told me to come back the same time the next day. And if it gets done early, they will call. The next morning, I got a call. It's ready to go. At the shop, the bike looked almost new. Breaks felt tight. I happily paid for the work. Then came the test ride and finding out just how much of a neighborhood place this truly is. I took off, happy. But the gear shifter was still off. I could get to all the gears now. But "1" was still third gear. Blank spaces for first and second gear. I figured, yes, it's cosmetic, but... Let's have them take a look at it. They had said to come back if anything was wrong. "Fifteen minutes," I was told. I saw all sorts of folks getting tires filled, kids with a parent, adults decked out in fancy gear, a gent who was buying a bike to go off-road and ride to work in the city. And then the greeter came out--the mechanic needed to show me something. The gear shifter was broken. Period. It would click and show the wrong numbers because something inside had snapped. I could get a new one, 10% off, as part of my tune-up. "Fifteen minutes." That stretched longer. And longer until I went in. They had tried every twist shifter they had in stock, and none worked properly, so he upgraded me to a much nicer thumb shifter setup at the same cost. Cool, I had wondered about that. Presto. After that, I took it out, playing around with the new shifter. Beautiful. Except it wouldn't engage first gear. I'm thinking easy adjustment, and circled the block and came back. "No problem," I hear. But this time, the greeter didn't take the bike in. The mechanic came out and rode it first to one end of the block. Then the next, where he dismounted and started working on the derailer. Frowning, he came back and took the bike back into the shop. All this while a steady stream of what seemed like regulars came to fill their tires and stop into the shop to chat and swap stories. My bike came back not long after, and it shifted perfectly. No annoyance or hint of upset at my repeated returns. Only dedication until my bike worked. This is truly a neighborhood gem, where people honestly give a damn, and everyone who goes in leaves satisfied. Least I did. Cudos.

I took my bike, which had been sitting outside for 7 years and was in really bad shape, to them for…read morean overhaul. In two days, they repaired it and it's like new. I couldn't be happier with their professionalism or service. I never expected to get my bike back in such great shape. And the price was extremely reasonable.. highly recommended!

the best bike shop in Brooklyn! excellent service! kind people and the best prices…read more.. I totally recommend them for all your biking needs !

I highly recommend this bike shop. They are friendly and very professional. Thomas, the owner, was…read morealso great at giving pointers to improve my riding skills.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.