Servicio malo y encima de mal servicio sacan 20% de propina para 2s personas algo deshonesto y pusieron 4 personas en el recibo para sacar 20% cuando le dije el cajero dijo que no puede cambiar el recibo 20% de propina por coger orden y llevarla a la mesa read more

El Montanero Bakery & Restaurant - Tea - Bakeries Near Me - Queens, New York

This was such a disappointment. The women working there were extremely rude, and it felt like they had an issue serving a large group. The food quality was poor and the service was terrible. I ordered the chicharrón de pollo, and out of all the pieces only two had actual meat -- thankfully it came with rice, or I would've gone hungry. Our server barely checked on us, and instead of attending to our table, he sat right next to us to eat. The food also took forever to come out. To make things worse, they automatically added a 20% tip. This place is a joke, and it's sad because I genuinely love Colombian food. I really hope they improve. read more

One of my go-to Colombian places. I have been going here for many years and tried many of their dishes and baked goods. The food has always been delicious. The order out quality is not always consistent so I do recommend eating there. The ambience is pleasant and the staff is very friendly and attentive. Overall always a great experience. They do charge an 18% automatic tip and surcharge for using a credit card but that seems to be the new trend in many restaurants. Thought it was worth noting. read more

Early morning breakfast? This is the spot! Columbian food- but also American breakfast ! I was up very early this morning and starved. This place opens super early and I was in having breakfast at 7am!!! Great prices. Great food. Very fast service. Couldn't complain about anything. Everything was up to par with what I know columbian food to taste like. The egg whites perico wasn't my favorite - I've had way better. But good. read more

El Montanero Bakery & Restaurant - Calentado with arepa and cheese - Bakeries Near Me - Queens, New York

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Bad service and dirty, menu description is wrong and they will not fix mistakes when i told her about her mistake she told me call the police cus she was t gonna change the order, old pastries not worth it. Pesimo lugar cochino y mala atencion se equivocan en la orden y te echan la culpa encima el menu es incorrecto y cuando uno les dice que estan mal dicen que no ahy manager y no van hacerr nada read more

Great, fast service ! Love the chicken in mushroom sauce, everything else is pretty regular.

Do you want meat sweats? Because the Plato Montanero is how you get meat sweats. El Montanero is a small restaurant and bakery serving pastries and cakes up front and massive portions of Colombian food in the back. We (4 small girls) made the mistake of ordering a dish per person, when we probably could have shared one or two and still had leftovers. Case in point: the Plato Montanero. Unless you are a bear, haven't eaten for two weeks, or are a competitive eater, there's no way a normal person could take this down by themselves. It's a MASSIVE plate of rice, beans, a full steak, egg, sausage, chicharron, arepa, and half an avocado. All. On. One. Plate. I think all of us cried a little when they came out and realized the horrible mistake we had made. But on the plus side, everything was absolutely delicious. The steak was incredibly flavorful, and the rice and beans were cooked perfectly. The chicharron was a little fattier than I was expecting, but still great. I loved the juicy sausage, and you can never go wrong with a runny egg. I think I tackled like an eighth before admitting defeat (and then had leftovers for a full week). But now that I've learned my lesson, I'd definitely come back here for more. read more

El Montanero Bakery & Restaurant - Plato Montanero - Bakeries Near Me - Queens, New York

I ordered from here, the order was correct, the food was good and a good amount, didn't take long to deliver

I love these place ..!! I been here for so many years .. but I'm really disappointed..!! I know that they closed at 10pm .. but I just ask the register lady one question ..!! (Excúsame what time you closed ..!! ) just to be shure.. was 9:14pm and she answer really rude " everything it's closed ..what you need ..!! That's it's really rude .. I said just some cake .. she said it's closed ( not she said they closed at 10pm )I'm just really sad .. senorita you have a really bad attitude.. I never never going to be back I don't spend mi money to be tried like that read more

They made me the ugliest cake you could think of. They have a catalog with very complicated cakes on the counter so I thought this couldn't be that hard and I was wrong. They put no creativity or love into It. It was suppose to be a gender reveal cake and I don't even want to post pictures that's how ugly It is. I'll post what I wanted vs what i got. read more

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DELIVERY IS A NO SHOW!!! It pains me to share this bad review with the public because my husband and I loved this restaurant. We've been stopping by and ordering delivery for over 7 years! NEVER AGAIN! Tonight I realized that they don't care about their customers. I placed our dinner order at 7:35pm and was told it would be delivered in an hour. I called back at 9pm (an hour and a half later) and was told that they're extremely busy, that my order was being prepared, and that I would have it at my door in 30 minutes. I was asked if I still wanted it and I said yes. I waited. 40 minutes later, nothing. Realizing that the restaurant closes at 10pm, I called again. No answer. I kept calling, no answer. As I type this, it's now 11:43pm, over 4 hours since my original call! They don't answer their phone, and no one has delivered food. I work in the service industry, so I know that it's not easy sometimes, but how about they realize they're overwhelmed and stop taking orders? How about common courtesy and calling customers to tell them they're running late or call to explain why they must cancel an order? How about they answer the phone and explain their predicament? I wonder, what happened to all the orders that were placed after mine? Certainly I cannot be the only customer they've ignored? I know it's Valentine's Day and I expected a longer wait, and was surprised they said one hour, but this is ridiculous! The delivery is not late, this business deliberately chose to ignore their customer, point blank. They didn't care that people were waiting on them for dinner, what if there were children waiting, as well? This is inconsiderate, irresponsible and unprofessional. I will never go back or order from them again. I'm giving them 1-star so that it'll show up for the public to see. read more

El Montanero Bakery & Restaurant - PROOF of time ordered and follow up calls. - Bakeries Near Me - Queens, New York

Service every time we have delivered this item perfect and perfect complement thanks for serving

Some of what I ordered. I ordered this, that's supposed to cone with eggs. It literally says that on the menu. Instead of apologizing saying its the wrong menu in which all the menus say the dame thing, u decide to not honor what i order/paid for. Then when I order, i have to wait 20 mins for outdoor seating. The cashier never confirmed with me that a table was unavailable. When i ordered a table was vacant, so i confirmed when I paid. Service accountability needs work. I literally left because I was so annoyed I didn't even eat close to half pf my food read more

El Montanero Bakery & Restaurant - Some of what I ordered. - Bakeries Near Me - Queens, New York

#The Plato Montanero is freakin huge. From looking at the photo, it looks smaller, but the steak is actually folded in half. After unfolding it, it's almost as big as the whole plate. Much the meat was too tough to eat though. I was hoping the fat and skin of the chicharron would be more edible, because I'm on #keto. The hot sauce in the #coffee creamer container is really good. Bright and fresh. It seemed to cost more than the menu said. I'm not sure what happened. I just handed them my #credit card without seeing the bill first. But I guess it's still a decent price for all that food. That plate was big enough for 2 people to share if you could eat everything on it. #I just checked off on this Yelp review that they do have a TV. I remember the TV. They were showing soccer and part of the screen was on the store demo setting (showing the TV feature/specs). I'm not sure why they leave that on. read more

El Montanero Bakery & Restaurant - Plato Montanero (Mountaineer Dish) - Bakeries Near Me - Queens, New York

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Fresh deliciousColombian food! Very polite staff! And the location is very convenient! There is multiple shops around!

The food is good, but the counter service is less than what you expect. Every time I walk in I see the staff give people the cold shoulder, negative vibe or attitude. I personally experience this feeling. The bake goods are real good. But if the staff only matched the goodness with there kindness. read more

Tip cheater's. While the food is good and the attention is ok. Their place is extremely sneaky when it comes to give a tip for their services. In New York is not mandatory to provide a tip when given a bad service or good but rather an option as well as a courtesy. When they provide you with your bill at the end of your meal.....look carefully as you will see them forcibly adding a 15% to it.... They don't even tell you or ask you.....which makes it worst is that when you receive your credit card statement to be signed.... They also include a tip collum, so in the eventuality you didn't check your bill (As most of as do not) they basically double tip themselves!!!!!! Horrible experience.... Extremely sneaky.... Shame of an owner! read more

Montañero Bakery & Restaurant is consistently great. In May I came here for the first time in five years (for some reason I thought it was only a bakery) to try an entree. My husband and I both ordered "tipico" or "traditional" dishes. I ordered the Montañero platter. I was surprised and excited while reading all that comes in the entree for only $14.00. My platter came with a strip of skirt steak, chorizo (sausage), pork strips, rice, beans, arepa, fried egg and avocado. The platter is huge! Wait, it gets better..... The food is yummy! All of the food I have had here has been great! (After my first visit I have come back many times). Additionally, they have freshly made fruit juices, Malt drinks, Alcoholic drinks (which I have yet to try) and other cool traditional columbian specialities. Their portions are very generous, their food is off the hook and the service is fast. My only Complaint unfortunately is that their desserts aren't very good. Actually they are bad. I know it's "Montañero Bakery and Restaurant" but the desserts and cakes I have ordered leave a lot to be desired. Apart from that embarrassing and unfortunate failure, the restaurant has got it going on in Myrtle. They have some of the best food, atmosphere, service and prices around. I definitely recommend Montañero. read more

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I was on mission to find good Colombian food. From moment I walked in I felt like I was transported to a different destination. I had churrasco with cheese and yucca frita on top accompanied with the side of rice and beans beans. The dish was phenomenal! For beverage I had Mango Milkshake. Everything was really good. Only thing that wasn't so great was the service. Feel like they were under staffed. Felt bad for waiter running around trying to take orders, serve and clean multiple tables at time. read more

El Montanero Bakery & Restaurant - Churrasco with cheese and fried yucca on top - Bakeries Near Me - Queens, New York

I called in an order using grub hub. The order came in wrong. I was missing items and others were replaced with whatever they decided was good for us. When I called the restaurant a gentleman picked up the phone after 15 minutes on the phone he told me to call back. He couldn't find my order, he couldn't find my name. Mind you, the delivery guy asked for me by my name. This was the first time I ordered from this place and may be the last. It's a shame because their food is great. read more

Ordered (or tried to order) via seamless and the restaurant cancelled with no explanation on two different occasions. If you don't want to have your food delivered then don't advertise of a food delivering app. Sad read more

I really want to continue to like this place but the quality of the food is really not there anymore. Just picked up my order , the thing I enjoyed here the red snapper with the plantains, rice & salad and once again! the plantains overcooked and dry, the salad horrible sour flavor and soggy the beans salty! the white rice was slight mushy!! the red snapper is ok ok but lacking flavor. only good thing is the strawberry short cake slice. The food is not cheap here so I guess third time is the charm for me!! Have to find another place for my red snapper!!! read more

This place is great I come here every time I can with my friends and the food is delicious plus the servers are nice. No complains at all! read more

I was really enjoying the place Monday the food was amazing , I had and arepa with chorizo and a soup of the day and a coffee : really great and got delivered quickly,I enjoyed so much I ordered on Tuesday again , I had a chicharrón with arepa and yet another soup and a. Coffee:) ! With so many things in the menu y decide I'll keep ordering from there. Wednesday things started going south , I ordered a soup and a chorizos with arepa and a coffee the coffee don't get deliver I called the store and they apologized but couldn't deliver same day , now on Thursday I order a soup and a a lomo salteado at 2:50 but when I checked and was 4 pm and the food was deliver I called the restaurant and they told me the order got stuck on the printer since I order online . The girl apologize and told me to just wait 30 minutes or just cancel . I feel pretty disappointed they didn't offer anything or even como the meal or try since it was the fourth day I was ordering I didn't feel much courtesy not even the courtesy we will try to deliver the coffee we already charge you for yesterday. Nothing . Good food :). Bad customer service:(. I will not recommended read more

Great value for great food! delivery is always on time and the portions are generous. Love the soup specials on weekends and the lightly breaded pork lomo. the fried plantains with shredded beef are always a must. All in all, great spot. Highly recommend! read more

Good traditional Colombian food. Open very early,good coffee. Usually I'll come here and order to stay. Arepa con queso with a eggs is my favorite with some coffee . They have a bathroom for the customers and the staff is friendly. read more

El Montanero Bakery & Restaurant - Bakeries Near Me - Queens, New York

All the way from Jacksonville,florida vacationing in Ridgewood. Found this jewel on yelp. It was delicious Very large portion ,shared a Planto Montanero and still needed a doggy bag. Highly recommend. Staff was very friendly and helpful. Love Columbian Food read more

Sigh... I'm so sorry to have to post this but El Montanero, you disappointed me. I've been a loyal customer. That's why it pains me to have to tell you that your oxtail was ultra salty. It was so overseasoned that it was inedible. I was really looking forward to my meal but there was no doctoring up this travesty. I'm still going to be a patron but this is strike one. I chalk it up to the chef having an off day. I won't be "salty"about it this time. read more

I love this place. Not only do they provide a nice portion for your $ it's complete deserving of every penny. Yumm Also I really would like to point out the dynamic duo that is Juan (our usual server) and (I believe I remembered correctly) Mauricio. These two provide exceptional service for all it's clients regardless of how weeded they are. They manage to keep a very polite tone and say all the right things. Honestly, this place is a gem. read more

El Montanero Bakery & Restaurant - Sorry this is half eaten but we couldn't wait ! Delicious bandeja al pastor, and bandeja Latina - Bakeries Near Me - Queens, New York

I've been a regular customer I used to come here for about 4 years now and lately customer service has been horrible I ordered a delivery one time and it didn't go so well so I gave it a second chance and I've been calling for about an hr now and they leave me on the phone for 10 mins. Not gonna lie there food is amazing but customer service is not doing so well. read more

If you dont care about customer service i still would not advise you to ORDER DELIVERY from here. In person they are great. I had to contact them to ask when my order would be ready since the time passed already she said its an estimated time directly from grubhub and i told her I've ordered plenty of times maybe you should learn the system in order to get better reviews. She didn't apologize she didn't let me get a word in! I had to tell her to be quiet for me to talk! They skimped me on a pastry! im only coming here in person this was too stressful. read more

El Montanero Bakery & Restaurant - Montanero, side of maduros, and arepa w cheese - Bakeries Near Me - Queens, New York

Visited on a Sunday evening, pretty empty, but I don't know why; this place is great! (And close to home!) Service was fast, our waiter was very nice and the food was awesome. I opted for a special, which was on a different board. I can't remember exactly which one I chose, but it was an assortment of grilled chicken, steak and chorizo, served with a sweet plantain, white rice and beans. I couldn't even finish it! To top it off, the special came with a glass of red wine, all for $16! We topped it off with a pastry on the way out, a lobster tail stuffed with dulce de leche - a little sweet, but was really good. Once we paid, we couldn't split the bill, which was not a big deal. Will definitely visit this place again! read more

I found the delivery menu for this restaurant in front of my house. I was very excited about it because I love Colombian food. So I ordered from them. We waited for an hour and half for the food to get to us, and when it finally got here, half the order was missing. We called back to tell them that there were missing dishes. And the put me on hold. So we called back again and they said they couldn't do anything about it. I asked to speak to the manager and I was placed on hold yet again. In fact I called back three times after that and the same thing kept happening. The same lady kept on answering and putting me on hold telling me there was nothing she could do, about the missing ordered I had already paid for. This is the worst service I have ever received. And I will never be going back to that place again. Ever. read more

Pretty decent food, classic Colombian dishes. Coffee and pastries are always fresh. The reason why I gave it 2 stars is that no matter how many times I go there, the sit down service ALWAYS sucks. I don't go there acting like a Diva..... I just need basic attention & service. I'm done with them. read more

My first trip to Brooklyn, New York City, etc. and after walking past two dozen restaurants decided to try this place because of "the look". Being from a Latin area of Florida such as Miami I have "tried them all". But this is one of the Best Columbia places I have eaten! Great food, great service and style. Don't visit Brooklyn (Bushwick) without eating here! read more

After eating here I'm a big fan of Columbian food. This place has tasty big portions of food. I had the bistec a la criolla with an avocado salad. I definitely would recommend this spot. read more

El Montanero Bakery & Restaurant - Bistec A La Criolla, side of avocado salad. Across from me Colombian Plato Tipico (Grilled Chciken and Steak, white rice and Frijolles) - Bakeries Near Me - Queens, New York

The best restaurant in Ridgewood ny come all the way from south jersey from the food staff price & bakery there's not enough stars to rate the warmth you get when walking in the restaurant I truly recommend everyone go read more

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I love the food here. Service is awesome. One of my favorite Colombian restaurants in NY. 12 years coming here and counted

This restaurant gave me an undercooked chicken. Then when I told them about it they said they would bring me a new one in 20 minutes. I waited 55 minutes and nothing so I called. They said he was on his way. I stayed on the phone for 10 more minutes and he still wasn't here. They didn't want to refund me or give me back credit. Horrible food and horrible service. I spoke with Laura and Lilian if they even gave me their actual names. read more

Had the beef empanada. Felt something very rubbery as I was chewing. When I pulled it out of my mouth it was a HUGE artery. Which means they not only grind the meat, but God knows what else to save $ and make the most profit. Totally unacceptable. read more