Nice family atmosphere, not rushed into service I didn't need and available parts were in stock…read more Glad I stopped by to meet Colton.

Before we took our camper to All Stars RV, I looked at its reviews and they were mostly favorable…read more But that was not our experience at all. After 11 months, we took our camper to another facility to complete repairs All Stars still had not done. All Stars could or would not schedule our repair. In hindsight, I think it doesn't have scheduling software (it seems to manage repairs with plastic sleeves full of customer information hung on multiple walls in the office). We dropped our camper off to wait its turn. Colton Swan (owner's son) told us we would have it back in 8 weeks. It actually took 4 months (twice as long) to complete only some of the repairs, but we needed the camper so we took it. After we picked the camper up, the warranty company told me repeatedly that All Stars had not given it what it needed to authorize more repairs. To speed things up, I wrote words for Colton to send to the warranty company in an email. He told me he could not send emails to it. But he later admitted he could and he even sent me an email he had received back from the warranty company. In the end, I sent a letter to the warranty company with the information it needed and it authorized an additional five repairs. I asked Colton to order parts for those repairs right away. After three weeks, I called about the additional repairs. No one answered. I left a voicemail, asking about the repairs. No one ever responded to my message. I called again the next day and again the day after that and still got no answer. We ended up going on a trip without having the repairs made. During our trip, the thermostat (one of the repairs not yet made) failed completely. We had to figure out how to install a new thermostat while we were sitting in the campground. When we got back home 6 weeks after I asked Colton to order parts, I emailed him about the rest of the repairs. He did not respond. Two days later, I called and he happened to answer. When I was talking to him, he checked a vendor's website and told me it was in the process of shipping a new oven (one of the repairs). In other words, Colton did not order the oven until he got my email six weeks after I asked him to order parts. And he still had not ordered any of the other parts. When we got the oven installed, I asked Colton to refund what we had paid for one of the repairs the warranty company later authorized. Colton referred us to Rob, his father and owner of the company. Rob told me he would not give us a refund because it would screw up his computer. Huh?! I told Rob I was frustrated that Colton had taken so long to order the oven and that he still had not ordered any of the other parts. Rob told me that was in the past and he prefers to live in the present. I'm not kidding. That's really what he said. Then he told me I could yell at him all I wanted. I did not want to yell at him. I just wanted to get the repairs made. Rob ended up shrugging his shoulders and walking away. After we left All Stars that day, I sent Colton an email to make sure he had ordered the other parts. He never responded. By then, it was then 11 months after we first dropped our camper off at All Stars. I contacted another repair facility to complete the remaining repairs. I am happy to report the new repair facility is far more responsive than All Stars.

We first bought an RV that we love and then a truck. Now a second truck has joined the family and…read morethey all amaze us daily! Thanks so much to Alan and Dan! We are extremely pleased with your entire team and want to thank you for providing such quality products!!

BUYER BEWARE - they sold my 20 yr old daughter a car - transmission went out on day 3 and it needs…read more12K in repairs on the trans/engine (Car cost 10K). They won't take the car back and they act like they had no idea the car was a disaster. We believe they saw a young naive girl and sold her the worst car on the lot. We're searching for people for possible class action lawsuit and are going to have news coverage.

They treated me unprofessionaly and didn't keep there word…read more I believe that this company knowingly gives un needed work diagnosis and has unreasonable prices. They lie and cheat the elderly and handicapped, Classical bait and switch rip off . I respectfully request that you should look elsewhere for help, you will be better off in the end.

I purchased a camper from Paige in 2024. She was real nice, and easy to deal with. She got me a…read moreprice so great, I came from Topeka KS. Im about to buy number 2 !

unfortunately, I am still having a bad experience, I have already paid in full for the job and…read morestill have not had my job completed started in March and now I am able to get in touch with anybody. they still owe me about 1200 worth of work. what seemed like a great idea and help a small business owner , has turned into a nightmare. Overall stated they were going through some issues, and i have been more than patient. the most professional thing to do would be to answer the phone and discuss

I just saved a trip to Elkhart!!…read more We live in a Thor Palazzo RV full time. We've been stranded multiple times because we couldn't get our right (kitchen) slide to retract. We discussed this with Thor and they suggested we come back to the factory to get it addressed. We couldn't decide if it was alignment our the controller. With winter, we opted to deal with it until spring. Over the past 4 weeks, we were again stranded 3 times. The first time, Thor service gave us a tip on reversing the wiring at the controller (under the right side bay). That worked and got us on the road. The next stop had the same issue and again we were stranded. A local mechanic showed me a process to override the controller and again got us on the road. We recently hit Denver for two weeks so I began looking for a way to get it fixed. After three calls to Lazy Days RV which were never returned, I talked to a Overall RV. They were helping me with a frozen valve in the water bay. Turns out the tech was the owner...he and his partner did slide alignments at Camping World for years. They looked at my slide and measured the alignment. I was off by more the 1 1/2 inches, top to bottom putting a strain on the motors and the controller. They gave me an estimate to fix it on site. The cost to drive to Elkhart IN along with continued frustration made my decision easy... two hours later, they aligned the slide, checked the controller and motors, lubbedd the tracks, checked the rollers and tested the slide at least 8 times. They ended their appointment by telling me they reduced my expense by $200! Because only one end of the slide was off track, their labor was less... Oh and they did this work on New Year's Day! A huge shout out to Overall RV Service in Denver CO. They walked me through every step of the process so I would understand what they were doing and how I could keep up with maintenance going forward. They never said a negative word about Thor or the Palazzo and demonstrated a strong knowledge of the rig and systems. Awesome job and keeps us on the road! We love our Palazzo. There are things I can and cannot do on my own. When we find a good technician and honest business, we do our best to let the folks know. If in this area and need help, give them a call... I'm back on the road tomorrow!! Happy New Year!

I had a solar panel installed . Fantastic job . Knowledgeable and prompt with the job. Highly…read morerecommend !

Was in the middle of a roadtrip coming from the east coast. Needed a antisway bar installed on my…read moretruck to haul my trailer. Russ was super helpful & informative, nice, and since I was waiting there, installed right on the spot. Although there was a large RV sales/repair next door, when I called and compared prices, next door wanted more than double. I love friendly mom-and-pop places!

Matthew was the best! I was so busy but knew what I wanted. He handled everything for me so I could…read morepick up after work. I appreciate everyone's patience and support. Thanks for everything Matthew!

they sell vehicles with many problems.take the check engine lights off and refuse to do anything…read moreabout the problems. my vehicle needs a new Cadillac converter and the mechanic isn't sure how they got it to pass emissions. Buy they completely stoped responding to me so I contacted the Better Business Bureau.

This review is for service department on 17195 Mt Vernon rd, golden of Camping World…read more Expecting only diagnostics on three issues, service advisor Krista connected me with tech Jonathon. His knowledge is second to none. His attention to details is awesome. This team blew away my expectations by completing & fixing all three of my issues. This service department is one of Denver's best. RVers this is where to get your rig cared for. They Rock!

Gave them $1000 deposit on a trailer told me it was totally refundable if I did that to hold it…read morecalled them three days later and said it's not the exact model I want there's one in Longmont at the camping world there. Can you transfer the deposit? They said no because they're different stores I had to go there and buy it and then they would refund me the money that was on 18 May. Today is 20 June, and after four attempts, they still have not returned my money watch out this company doesn't follow through. My salesperson Cletus has told me several times that he will get me the money back still a month later nothing. Either he's not doing his job or his management is ignoring him.

Good work, done quickly but kinda pricey just to install an industry quality* fan. Helpful staff…read moreand very professional.

We purchased a used 5th wheel today and had a great experience from start to finish. We were in and…read moreout the door in just 2 hours, which was impressive! Jimmy made the sales process easy with very low pressure and was extremely knowledgeable about RVs. Jared handled the financing quickly and efficiently (also finding us the lowest rate) and he was just as knowledgeable and helpful. Both of them made the whole process smooth and stress-free. We would definitely recommend working with them if you're in the market for an RV!

The service Eric provides is a great value! If you want to make more $ on the sale of your rv use…read morehis service. He takes 100 photos to post along with a video he creates in which you both add some narration about the unit. He researches the value of the rv, screens potential customers, attends showings, communicates in a timely manner, and attends the sale. Eric is willing to help you any way he can such as transportation to the storage facility, picking up customers from airport and even provides a bill of sale. He is friendly, professional and worth his fee!

It is a pleasure to leave a review of our experience with Eric LaRowe of Next Step Pro Sales…read more After reading many positive reviews, we chose Eric to list our 2015 Winnebago Vista 27N motor home in January, of all months! He never flinched. We loved his business model and knew he would rigorously price, advertise, play coach and advisor to both us and any potential buyer. Five weeks later, we found the right buyer for our rig through Eric's expertise in weeding out any less serious or unqualified inquiries. Today we closed and again, he was a champion in making that happen as we unbelievably forgot to bring the title to closing and he met us back home to then meet up with the buyer and officially close the deal. Honestly, above and beyond. We will go forward highly recommending him and considering him a new found friend.

My husband and I rented an RV for the first time and found this place! We were happy to rent from a…read morelocally owned business vs a national chain and happy that we did. Both Victor and Chris are friendly throughout the whole process! We took the 25' one slide out for the week and with two people it was easy to drive overall and easy to find places to stay and to boondock. They were available if we had questions about the vehicle or wanted recommendations on where to go along our trip. The unit was a 2017 so pretty clean and up to date. There was plenty of space for us to store our stuff and to bring a week's worth of groceries to cook as well. We set our sights on going to Yellowstone and Jackson via the east entrance but being the second week of Oct it ended up snowing and the entrances were closed. We stayed safe and warm in the RV while we waited it out in Cody, WY for 2 days and then slowly made our way back to Denver. We'd recommend these guys for anyone looking to rent an RV or travel trailer (pull behind) as they have several models to choose from. We'll be back to tent another next year for another adventure!

I had a very similar experience, mirroring the other 1-star ratings…read more I was not paid for rentals of my camper, the camper was damaged and the company never informed me or repaired the ($16,000 worth of) damage. The camper was found missing several key components when I recovered it from the unsecured lot in Brighton. Neither the company, nor Chris, has returned multiple phone calls or emails for well over 9-months. The website shows the camper as available for rent but it is not, as I repossessed it in January.