BUYER BEWARE! Most…read moredishonest person I've ever dealt with, avoid at all cost. He lied, he cheated and took my money, almost $3000 for work not done and tried to cover it up. Don't waste your time in trying to get your money back or try to sue him, I've never seen so many leans on a property in my life. His specialty is taking your money and not receiving what you paid for. He needs to be investigated. Read the number of bad reviews, There all very accurate.

Don't let him paint your RV roof. He uses bad paint that peels and he promises to fix it but never…read moredoes after 9 months. He has plenty of excuses though.

It's been a month since we purchased an SUV from this location and we absolutely love our purchase…read more From scheduling our appointment, to a very short and brief period of paperwork, we walked off the lot with our new baby on four wheels! We have already traveled near and far with our new vehicle and got a follow up call from Mason, our customer service rep. Nick, and his team polished our car and also made our interaction quick and easy. We did have to drive another location to complete paperwork, however, the distance was only 4 mins away.

I bought two vehicles from this dealership in 2020 everything was great! Except for the cars. They…read moreoffer a two month 2,000 mile warranty which is great! And you would think for a dealership with a service dept on site they would diagnose and correct all of the problems before they sell the vehicles, but they don't. They either patch them up and hope you don't notice for two months or I have the worst luck in the world. The vehicle I bought myself ended up being in the shop for at least a month after I discovered it's issue. Thank God I found it a week before my warranty was up or I would have been on the hook for the $5,000 it cost to fix the problem. But it didn't come without a fight. It took the dealership two attempts to fix the vehicle. The first time they fixed the wrong thing, and when I told them I was still having the same issue they told me they weren't going to fix it. We eventually got on the same page and they took my vehicle for another two weeks and finally repaired it. For that I'm grateful. But now the vehicle I bought my grandmother had the check engine light come on. Mechanic comes out to give it a tune up and finds the spark plugs are covered in oil. Boom! It needs a new valve seals. My mechanic says "it looks like it's been this way for quite some time". I bought the car less than a year ago. Unfortunately the warranty has expired on this vehicle. So I'm on the hook for this one. I'm not saying don't buy a vehicle from this dealership. But I am telling you to take your car to a mechanic as soon as you drive it off of the lot to find any issues before your warranty expires. Because from my experience it doesn't seem to me like their service department has their customers best interests at heart.

I found Malcolm online when I tried to help my son and daughter-in-law make their first car…read morepurchase. After a conversation on the phone I knew I got the right broker. Malcolm paid close attention to the details and solicited input from all 3 of us. Eventually, my kids settled on a 2023 Subaru Impreza hatchback. Malcolm held the car for me to inspect instead of trying to rush to close the deal because I would be coming to town to visit in a week or so. Malcolm delivered the car to my kids' residence at the end after having the car nicely detailed. Overall, a good and stress free experience for all of us.

We found Malcolm after searching online reviews for an auto broker who we could trust to handle the…read morepurchase of a used car for our daughter. Since we live far away, we wanted someone dependable to guide our daughter through the necessary steps. We were delighted to find our experience matched that of Malcolm's previous clients and we now have a very happy daughter in a great used car at a good price that perfectly matches her needs. Thank you Malcolm for all your help!

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

Ralph literally goes above and beyond for the customer. Our buying experience was flawless and we…read morelove our MINI. If you want the best customer service and extensive knowledge of the vehicles he sells, you have to contact Ralph. Best experience buying a car ever.

Ralph offers outstanding service and care for his customers. He's trustworthy, and was attentive to…read moreall my needs for the vehicle I was looking for. He even got me a better car within my budget! He got my windows tinted, emissions completed & even installed new windshield wipers for me. I wasn't expecting such attentiveness even after purchase! I would definitely work with him again. I highly recommend him and the service he provides.

Nice family atmosphere, not rushed into service I didn't need and available parts were in stock…read more Glad I stopped by to meet Colton.

Before we took our camper to All Stars RV, I looked at its reviews and they were mostly favorable…read more But that was not our experience at all. After 11 months, we took our camper to another facility to complete repairs All Stars still had not done. All Stars could or would not schedule our repair. In hindsight, I think it doesn't have scheduling software (it seems to manage repairs with plastic sleeves full of customer information hung on multiple walls in the office). We dropped our camper off to wait its turn. Colton Swan (owner's son) told us we would have it back in 8 weeks. It actually took 4 months (twice as long) to complete only some of the repairs, but we needed the camper so we took it. After we picked the camper up, the warranty company told me repeatedly that All Stars had not given it what it needed to authorize more repairs. To speed things up, I wrote words for Colton to send to the warranty company in an email. He told me he could not send emails to it. But he later admitted he could and he even sent me an email he had received back from the warranty company. In the end, I sent a letter to the warranty company with the information it needed and it authorized an additional five repairs. I asked Colton to order parts for those repairs right away. After three weeks, I called about the additional repairs. No one answered. I left a voicemail, asking about the repairs. No one ever responded to my message. I called again the next day and again the day after that and still got no answer. We ended up going on a trip without having the repairs made. During our trip, the thermostat (one of the repairs not yet made) failed completely. We had to figure out how to install a new thermostat while we were sitting in the campground. When we got back home 6 weeks after I asked Colton to order parts, I emailed him about the rest of the repairs. He did not respond. Two days later, I called and he happened to answer. When I was talking to him, he checked a vendor's website and told me it was in the process of shipping a new oven (one of the repairs). In other words, Colton did not order the oven until he got my email six weeks after I asked him to order parts. And he still had not ordered any of the other parts. When we got the oven installed, I asked Colton to refund what we had paid for one of the repairs the warranty company later authorized. Colton referred us to Rob, his father and owner of the company. Rob told me he would not give us a refund because it would screw up his computer. Huh?! I told Rob I was frustrated that Colton had taken so long to order the oven and that he still had not ordered any of the other parts. Rob told me that was in the past and he prefers to live in the present. I'm not kidding. That's really what he said. Then he told me I could yell at him all I wanted. I did not want to yell at him. I just wanted to get the repairs made. Rob ended up shrugging his shoulders and walking away. After we left All Stars that day, I sent Colton an email to make sure he had ordered the other parts. He never responded. By then, it was then 11 months after we first dropped our camper off at All Stars. I contacted another repair facility to complete the remaining repairs. I am happy to report the new repair facility is far more responsive than All Stars.

I cannot recommend this business highly enough. Max did exactly what he promised and more. The work…read morewas done on time and even though it was a very small job for them everyone treated me like a valued customer, Do not hesitate to call on them for body and paint!

Grate team of ppl. Super responsive to all my texts and calls. The work quality is at a master…read morelevel. The fabricated parts i needed can't be order anymore. My mechanic shop was def saved by the fabrication they can make happen. They painted all my parts as well. Amazing.

I'm an out of state purchaser. to there defense the car has been great. I've had no issues. But…read moretheir service quality was in need, they were supposed to take pictures of the vehicle before delivery, I never received. When I purchased the car I paid for the delivery to which it was supposed to be arriving 3 days after I bought it. But when I didn't get any response or update after 3 days. I called them to make sure my car was still coming, which they told me the car had not left their lot yet. They gave me a new update on delivery, which I think is weird, they should have told me about that before I paid for the delivery cost. I got my car a week later, and I then had to wait for my title and other paperwork to show up, which they did not tell me when would come. After a month of waiting, I called them because I didn't get any updates. They told me the paperwork had been sitting at the dealership for pickup! PICKUP?? Lmfao, to which I told them I needed delivered AGAIN. This company definitely needs to work on communication, although the vehicle showed up in good condition this caused a lot of stress to me because I had no verification or trust in the weeks I waited for my car. For such a big purchase this is a h

Screw the paperwork on the car that I purchased and now they don't wanna fix it and basically…read moresaying that I'm wrong they have nothing to fix but even my home state DMV said that they screwed up fire beware and their descriptions are their vehicles are not the most accurate 2/13/25 Adding on to this review. When purchasing the car I got told it when through a full inspection and the car was in good mechanical order. Well that was a lie! After driving the car for on two months. It started to have a slight hesitation when speeding up on the highway then that turned into an engine misfire. Then shortly after that, a knocking noise. So after looking over the car. I discovered that there bin a on going camshaft position sensor leak. I have installed photos of it. You might ask how is that related to a misfire. So when the camshaft position sensor start leaking oil on the M157 engine. The oil goes into the electrical connector and then through the hole engine wiring harness. I did look at the sensors before purchasing the vehicle, but they must've had clean the connector so you could not notice the oil leaking into the wiring harness. I know I bought the vehicle as is, but it really shady what they did and would like to warn others.