My family and I stayed at El Monte Sagrado on 12/29/25-1/01/2026 for a Taos ski trip and we thoroughly enjoyed our stay. The premises were beautiful with peaceful native American music playing over the intercom. The resort was perfect as it was accommodating to our young children and dog. The staff was great and they went out of their way to provide us with whatever we needed. The rooms were decent in size and the decor was apropos to southwestern style. The resort dining was delicious. The only thing I wish I had more time to enjoy is their spa services. I did not have enough time to enjoy a spa treatment. Overall I highly recommend this resort and look forward to returning. read more

So surprised with all these negative reviews. We had a wonderful weekend in this hotel. The valet and staff were helpful, quick and attentive. The rooms were beautiful and clean, really cute fireplace in the room and the balcony opens to the yard which we could see snow out of! The overall grounds are gorgeous and well kept, staff at the front desk were also very friendly and helpful giving us directions and popular spots to see around Taos. They had hot coffee, tea, and bottled water for us to take at any time. It was my partner's birthday, someone came up and hand delivered chocolate strawberries free of charge to the room as well as a card and we dined at the restaurant for dinner and they gave us free dessert and little free macaroons in a to go bag. Talk about above and beyond service. Lovely time 10/10, only complaint was the food in the restaurant was 7-8/10 taste for $$$ prices but all in all great experience. read more

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4 out of 5. Valet and Facilites staff 1out of 5. Front desk and room service. Will not return due to front desk and room service staff. Older hotel but kept. read more

El Monte Sagrado - room 623 lights were not working - Hotels Near Me - Taos, New Mexico

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If I'm being honest it was abysmal and that is being kind. With the amount of money we spent on the wedding on top the price of the rooms the customer service from the staff was deplorable with the exception of the front desk, Everett the valet, and Julia the restaurant server. Upon pulling in Marco the valet verbally accosted me, threatened my safety and then threatened to call the cops because I asked him to stop speaking over me and to stop calling me "brother" he then made threatening comments to me every time I went to my car and refused to do his job. All I did was show up while gay and he treated me like filth. At the wedding The banquet manager screamed at a server in front of the guests and then sent her home crying, the food and beverage manager forced one server to work the entire event after that My room had a mouse infestation, they don't clean under the beds and I was charged multiple times for food from the restaurant. It's as if they decided to phone it in on a weekend when they made upwards of $20,000-$40,000 On the guests for the wedding. I don't expect much but basic courtesy and respect which is something that was severely lacking from Marco the valet guy and nearly every other person except for the front desk and Julia and Everett. 0/10 I would never recommend anyone stay here read more

El Monte Sagrado - Mice on the blinds - Hotels Near Me - Taos, New Mexico

I am very surprised by the negative comments I've read. My husband and I had a wonderful time. The property is beautiful and convenient to the plaza. Between the two of us we partook in 3 spa services (massage, facial and meditation) and all were superb. Every single employee in the resort and the spa were exceptionally attentive and kind. It felt a bit like Disney World where everyone is happy, but wonderfully sincere and appropriate for the setting. Oscar in the Anaconda Bar made me a cocktail like I've never had before, so indescribably good, and I recommend everyone try it, the Frida Kahlo. The food in the De La Tierra restaurant was fantastic. If they make their pineapple upside down cake when you're there, get it. My husband never offered me a bite, which is highly unusual, and didn't talk until he finished it. This is the highest praise a dessert can ever hope for. If you have the opportunity to stay here, do it! read more

El Monte Sagrado - The Frida Kahlo cocktail - Hotels Near Me - Taos, New Mexico

Recently had a massage here and while the massage was 4-stars; the three star review is based off the hidden fees that this business provides. When I called to make my appointment and inquired about the massage prices I was quoted what I saw online ($155 for 50 minutes). But after my massage and when I went to check out they let me know that it was a 20% service charge, plus tax, and asked if I would like to leave a gratuity. Before gratuity the total was $203. While the place is beautiful and I liked my massage it never sits well with me when I'm given an invoice at the end of the service with a surprise charge that leaves me without choice. I believe the staff could remedy this by being transparent from the beginning when I initially called to inquire about services/prices/etc. read more

My sister and I planned a get away and looked forward to treating ourselves a bit but we were both disappointed in the experience, especially with the high cost to stay at the hotel. Pros- Staff for valet and shuttle services were very friendly and helpful. Food at on-site restaurant was very good. Front desk staff shared many recommendations that were helpful. Cons- Response times from housekeeping was unacceptable. We waited over an hour for creamer for our room and our tray from breakfast sat outside our room for over 6 hours. The hotel doesn't look to be maintained/cleaned well as the pool looked filthy and there was equipment left out in the pool area. The spa was okay as far as the massages received but there were no clean glasses for water, tons of dirty towels and no TP in the restroom, even an hour after I notified the front desk. This was my second visit to the hotel and I probably won't return. read more

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I had a great stay at El Monte Sagrado. Very helpful staff who were up late to manage our reservation. I loved the fireplace and large tub in the bedroom (perfect for sipping some champagne or tea after a long day!). I'd love to stay again - thanks for a great trip! read more

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This is one of those times I wish we had half stars, as I'd give 3.5. There's so much potential here for greatness, but it's clear El Monte Sagrado needs to up their game. What we loved: *The unique, boutique atmosphere *The salt water hot tub and indoor pool was the perfect temp, nice atmosphere and so pretty! *Super comfy bed *Best shower of my life *Amazing in-room jetted tub *Little touches of hospitality *Shuttle service to area attractions with a really nice driver/valet *Overall pretty clean *Friendly staff *Quiet, peaceful property without a ton of people What missed the mark big time: *Mosquitos inside the indoor pool area because of the stagnant and smelly water troughs in the back of the otherwise gorgeous greenhouse area. *Flying bugs inside the room as well as the biggest earwig I've ever seen in the bed. *Couldn't use the patio furniture because it was all covered in spider webs with a live spider in there. *Sheets and blankets weren't quite large enough for the king size bed so they constantly came untucked and rumpled. *Needs closer attention to detail when cleaning the rooms, lots of dust and cobwebs built up in the vigas and behind some of the decor. *Starting to show its age/lack of significant upkeep that could easily be remedied. *Landscaper mowed and left all the clippings all over the sidewalks. The grounds are so beautiful, but walking through clumps to get anywhere is an oversight that shouldn't happen in a place with such potential. *Drinks in the bar were incredibly weak. The other flavors were good and the staff friendly, but there's no excuse for so little alcohol when charging $15-18 a drink. The devil is in the details, and everything that I noted could so easily be fixed. El Monte Sagrado has the potential to be a truly immaculate, incredible, next level experience. For what they charge, I would expect these issues to be nonexistent. I'd absolutely stay there again if I knew they were remedied. read more

Black mold... rude staff. No hot coffee in office at 8pm with 5 employees just sitting in chairs, told me to use my keurig. Lol service is not what you get here. Ordered bfast called 3x no answer had to call FD she was going to transfer to dead air, at my request she found someone to connect me to. There is zero accountability at this property bc they think the beautiful surroundings will save them from all NO! LOOK AT THESE PICTURES OF BLACK MOLD UNACCEPTABLE! MY CHEST HURTS AND I WOKE UP TO MY NOSE BLEEDING ALL OVER THE SHEETS. THIS PLACE IS TOXIC, CARELESS AND ALOOF! read more

This is a lovely resort with very nice accommodations scattered around a lushly landscaped campus. The bar is a very nice place for cocktails and live piano music. The restaurant seems underutilized, and doesn't serve lunch, which is a bit odd. The staff is very welcoming. read more

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I really really wanted to like this place. I do have to say we came for a wedding and the venue was beautiful and the food was great. We stayed at the resort. And things started off bad. We checked in and in the restroom was left over pot. Ok, not so bad. Nothing to get mad about. Then when we got into bed the top sheet had a giant hole in it. How do you not see that when you make the bed?! Scary. Ok so we told the front desk. Their response was "ok we'll get that changed" no apology or anything. Ok so that night we get into bad and that sheet is shredding apart at the top. Can you not afford sheets?! Seriously. We also found some kids used clothes left over in the drawer. And my husband gold crackers on the floor. I wouldn't not go back. read more

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This place is breathtaking. Perfect place to unwind. Love the ambience and that it is a couple blocks away from town.

The property is gorgeous. I highly recommend a view of the courtyard. It is a tree-lined open space with a beautiful Koi pond. The restaurant is outstanding as well. There is a nice gym overlooking the courtyard and a beautiful pool and spa. The property is within easy walking distance to the town plaza. The staff was the best. The hotel has a free shuttle on demand to drive you into town or pick up at any hour. My wife loves it all so much she vowed to come back. read more

Wonderful resort in the mountain town Taos. Very pretty. The rooms were clean and well maintained.The staff were efficient and good service. They have an onsite bar and restaurant as well. The decor and theme of the room was perfect.The patio was overlooking a koi pond.Very serene and beautiful. read more

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Stay-Eat-Drink and live the Suite life at captivating & luxurious El Monte Segrado! Nestled in the mountains of northern New Mexico. El Monte is the Crème de la Crème resort! Don't bother looking anywhere else, the resort is beautiful and the staff is professional & were all very helpful and attentive. Keep in mind we're still recovering from the aftermath of the pandemic and it's difficult & challenging to have a full staff on duty at all times, we need to take that into account and appreciate the ones who hustle. I got the "Morocco" 2 bedroom king Global Suite which is a spacious 1132 sq ft with all the bells and whistles for a perfect getaway. *2 Bedrooms each *Featuring 1 King Bed *2 Bathrooms *Spacious Living and Dining Area *Private Courtyard *Gas Fireplace *Wet Bar *Refrigerator *Hot Tub *Plush Robes Now that's living the Suite life! El Monte is a lush maintained retreat of cottonwood trees, ponds, waterfalls........ its picture perfect. The resort is walking distance from the Plaza, very convenient. When we went out for a late dinner the driver dropped & picked us up, now that's service! With all the amenities such as their living spa, wellness center and the award-winning De La Tierra Restaurant where Sexyfood is the standard no need to leave this heaven on earth experience! Trust me enjoy the Suite life at El Monte Segrado. Ciao read more

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This place will cater to wedding parties over your needs. Came here to de-stress and ALL spa services were blocked out by a wedding party. Dinner was late again because the wedding party were sucking up staff resources. How about just close when theres a party so guests paying good money can enjoy too. read more

A spa/resort not worth the money. Dirty showers, lackluster staff for both food and service, inept valet, in responsive management. Wow! What a waste! Taos is a beautiful town w great galleries, shops and testy. Look elsewhere for lodging! I stayed for two nights and am embarrassed I spent what I did and didn't look around more. I'll go back, many times to Taos, never to El Monte sagrado. read more

This place is gorgeous. The room I stayed in was massive and the view was beautiful. The king size bed was incredibly comfortable. That's about all the positives I can add. I agree with other reviewers - it makes no sense to charge a $27 resort fee ($25+tax) when the amenities are closed. Understood - covid precautions mean the spa and pool and jacuzzis are inaccessible. What am I paying for then? They provide one tiny vial of body wash, moisturizer, etc. for two guests. The room was pretty barren when it comes to surplus supplies - no additional blanket etc. The restaurant is closed on Monday nights for deep cleaning, so imagine my disappointment: no spa, no jacuzzi, no food, and not even an ounce of bubble bath. The fire place is nice, but it's on a 60 minute timer that TICK TICK TICKS loudly the entire time. The furnishings feel pretty mismatched - different handles on the facet vs bathroom doorknob vs shower doorknob etc. Wood and tile and pebbles and carpet and marble. Even the artwork was abstract faces and deer antlers and wild horses. It's just kind of all over the place, feels like decoration was an afterthought (or perhaps just not my style?). Honestly, I expected more. I likely won't return. read more

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Recommend because front of house staff (checkin, valet, bellman, hostess at restaurant) are great! 5 there. Public areas and restaurants are very nice. 5 Nice workout facility-small, but great machines and weights. The not-so-good news was housekeeping, which was an adventure. Missed one day altogether despite numerous requests, received an unclean cup, etc., clearly not their best work. Devine (front of house) is aptly named, and made it right. So, we had a lovely stay in Taos as a result of the people at El Monte Sagrada. Will likely return if we come back to Taos! 4 overall; 5-6 for their customer service staff read more

The only reason I am not giving a five star is: * the lighting situation. Rooms should have ALL lights on dimmable switches. And, reading lights above the beds. * Hot tub could be hotter (104) * My sis tried to surprise me with a massage but the housekeeper took the card from my room. (stuff happens) Resort did a nice recovery by sending a bottle of wine to our room (but there was no note!) Plusses: * The service (especially valet) was top notch. Peaceful and quiet. * Close to walking downtown. *Free yoga. * Good coffee in lobby. *Excellent day spa read more

From the moment we pulled into the parking lot we knew we were in for a treat. Staff guided us in and led us to check-in. The hotel and spa is gorgeous! The check-in and lobby are located in the main building along with the bar and dining room. Everything is well appointed in traditional Taos style. The hotel is situated on a beautiful site and the grounds are well maintained. Our room was comfortable, clean and luxurious. Our dining experience was just as expected. Food was great and service was exceptional. After dinner we opted for a few specialty drinks at the bar. Our servers were very friendly and attentive. The drinks were different but good. Definitely a memorable weekend. read more

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Lovely stay! This is a beautiful property with warm, friendly, and accommodating staff. We stayed in one of the Premier Suites (Tibet maybe) and in retrospect I wish I had just gone with the Native American 1 bdrm due to location. The premium and global suites are quite a distance from the parking lot and restaurant and the walls were thin. We could literally hear the folks conversation next door which is off-putting. We really enjoyed room service breakfast, dining in the restaurant (amazing chicken enchiladas) and the close proximity to the plaza. I agree with other comments on the amenity fee and the sparse in-room provisions like coffee coups, water glasses and toiletries. Essentially they are happy to bring you anything you need, but you do have to ask. Really pretty landscaping and water features even in early spring. read more

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The best kept secret in Taos! First, it's off-season and they are open with welcome arms. Many places are closed after Thanksgiving until the more profitable holidays come to play. This place staffs like they're full yet you can have a peaceful dinner at the table if your choice. The three folks who are working are delightful. They waved me in, brought me a menu and made great recommendations. I come to Taos for the chili, so asked for recommendations and I got great ones. The result - green chili and mushroom flatbread - pure perfection! Great wine list and cocktails too! Don't tell anyone I recommended this place because I want to keep it all to myself. read more

We spent 3 beautiful days at El Monte Sagrado. First of all the staff is genuinely warm and friendly. The room was comfortable and spacious, especially the river rock walk in shower and corner fireplace. We had several meals at de la Tierra where Sierra and Delores made sure everything went perfectly. And the food was sublime! Especially enjoyed the cured salmon for brunch. The Anaconda Bar offered half price margaritas and discounted snacks at happy hour. Awesome bartender and lively crowd. Enjoyed spa treatments in their beautiful rustic spa building where Rebecca tended to my sore leg (Staurolite Hot Stone Treatment) with sensitivity and skill. She even wrote up an aftercare plan for me. We used the indoor pool and hot tub which has all kinds of tropical plants and stones to enhance the organic feeling. A high point of our stay was a healing session with Patrick Shendo, a Native American shaman. Patrick is kind and approachable. He used readings and native music, including the hard-to-play Aboriginal didgeridoo, to help align our disordered spirits. We left the resort feeling lighter, refreshed and happy. read more

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Who knew off the plaza would be this hidden gem surrounded by aspens and nature. We were working in Espanola and heading to Taos when I received a text from the hotel welcoming us on our upcoming stay. We responded and because we were a little ahead of schedule we asked for an earl check in. They immediately replied and let us know we could check in early. We followed our navigation which took us into a secluded oasis. This place was just beautiful. The driveway is small and parking is limited. Checking in was a whole other experience! You are invited to have a seat at a desk where the guest reservation guide checks you in and then graciously gives you a quick tour showing you where all the extras like the salt water pool, fitness facility and the room for morning yoga are. Finally taking us to our room. The light fixtures along the way were likely e a work of art. The grounds were surrounded with natural beauty. This place has both rooms and casitas available. We entered our room with two Queens and decor that complimented the dark wood tones. The fireplace in the corner, the pebble tub and the sliding door out to the grounds were all some of my favorites. We rested a bit on the soft down comforters. Later we jumped into our swimwear and headed to the pool and hot tub. Relaxing and calming all in one. We order service to the pool which was lettuce wraps, chips and salsa and some red wine! Good eats and nice vino. The whole experience was above and beyond our expectations and the price was well worth it. Slept great and woke up and out for a run and some great coffee. Can not wait to go back! read more

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A ghost of its former self. We just finished a 3 night stay in a global hot room suite (Mexico specifically) between March 14 and March 17. For background, we previously stayed at this property when it was in the Kessler collection (in a Native American Suite back in 2010) and then again in a standard Taos Mountain room for 3 nights back around 2013 (after the Kessler properties largely transitioned to being in the Marriott Autograph collection). Both of those stays were great and the property was top notch. I probably would have rated it a 5 out of 5 back then for both of those visits. Move forward about ten years and a new owner (Heritage Hotels of New Mexico) in 2015 and this property has taken a nose dive in my opinion. Yes, the grounds and the environment are absolutely stunning and it is a beautifully constructed property and one of the more unique ones we have ever stayed at. It really captures the essence of Taos, NM well and the suites in particular could be something really special. The room condition was a disgrace however for being over $700 a night effectively including taxes and resort charges. We knew we were in trouble when our son found a rotten clementine under the couch upon check in. Things just went down hill from here. Everything was tired. All the cushions at our dining table (which was largely impossible to use since there are no utensils, plates or any sort of kitchen in the room) were torn through the seams due to years of degradation and neglect. Foam was popping out everywhere. The couch cushions were stained. The coffee table had multiple stains. The lamp shade in the main room was literally falling apart with it being torn through in at least 5 places. The blinds had chunks missing from them in multiple rooms plus were completely non-funcitonal in the second bedroom due to the string to raise and lower them having been completely ripped out. The door to the suite had scratches from a dog clearly being left in it with separation anxiety. A chunk of the wall was missing next to the door to the hot tub patio. The hot tub had broken lights and smelled so bad we were worried to go in after our first try figuring we'd end up with a staff infection or something worse. The master bedroom bath was missing a door pull that had been ripped out. All of the dimmable fixtures had non-dimmable bulbs in them rendering them largely useless (HOW HARD IS IT TO GET DIMMABLE LED BULBS?). Multiple light bulbs were dead in the room. The fireplace timer didn't work correctly. The tub/shower combinations in the bathroom had significant hard water stains and just looked grubby. The floors were so dirty that your socks/feet would turn black if you walked around them for any amount of time; it seemed like the concrete likely had not been properly deep cleaned for months or years. There was a missing door pull in the master bedroom bath which made closing the door next to impossible. The sad thing is, I could go on but I think I'm written enough on this topic. Service and staff were reasonably friendly, but nobody ever asked me a simple question of "How is your stay?" Or "How is your room?" I imagine they likely already knew the answer. We honestly thought about checking out after our first night and just leaving Taos we were so disappointed in the state of things; but this would have meant losing money on some stuff that was already booked at the ski valley, so we toughed it out for the 3 days. In summary, we will only consider returning if we know this place undergoes a major capital renovation that "freshens" up the fact that the rooms are showing the 21 years of wear so significantly at this point. Maybe our suite was particularly bad, but I asked another couple staying near us what they thought and they said their room had multiple problems also. Additionally, I'd avoid the other Heritage Hotel properties around New Mexico assuming this is how they manage things. We were honestly saddened by the fact that such a jewel of a resort was allowed to degrade to such a sad state of condition. Save your money and take your business somewhere else. Don't be tempted like we were! read more

A friend and I had breakfast there 2 days ago. I ordered the burrito with sausage. The burrito was huge and the reason was it was filled with large chunks of potatoes with skins on (lazy). it came with eggs and sausage but the sausage was link sausage and I expected the ground sausage. There wasn't even a full link in the burrito. The cheese used was so bland I could not tell there was cheese in it...maybe there wasn't. This pathetic burrito was $18. which was absolutely ridiculous for a mostly potato filled burrito. Next time I get a burrito I am going to Blakes. The only good thing about this breakfast was being with my friend and the very nice waiter. read more

Stayed here just for the night. Our room was spacious & clean. We really enjoyed having the whirlpool & fireplace in our room. Enjoyed drinks during happy hour at the anaconda bar. Bartenders were super friendly and made perfect drinks. We ordered the honey chipotle shrimp for appetizer. We didn't like it all that much, so we opted to eat dinner elsewhere. We would stay here again. read more

El Monte Sagrado - Whirlpool tub in room - Hotels Near Me - Taos, New Mexico

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Stunning oasis walking distance to the plaza. Gorgeous grounds and facilities. The restaurant is pretty good as well. Big negative: the rooms are very noisy, we could hear the next door room's TV and conversation all through our stay. If anyone walks through The corridors, opens and closes their room door, walks above you on the second floors, it's insanely noisy. We were woken up constantly in the night and early morning. The cleaning staff talks endlessly in the hallways early mornings and wakes you up. Not restful at all. Pick the second floor if you can. The spa, the saltwater pool, the ambiance are amazing. read more

El Monte Sagrado - Hotels Near Me - Taos, New Mexico

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My husband and I recently had an enjoyable stay at this resort. The resort feels miles away from civilization, but is only a few minutes drive from downtown Taos. The resort is beautiful and I believe we were told it spans 11 acres. It definitely feels like a mountain town spot to relax and escape for a few days. There's plenty of green grass, water areas, waterfalls, plants, and flowers. The Good: *Fast and friendly check-in process that ended with a guided tour of our room and offer to show us the entire property *Restaurant, bar, and room service on property *Our room was more of a suite with a bedroom, bathroom, seating area, and outdoor patio *The room was clean and spacious with a comfortable bed and large shower *The resort offers a free shuttle to town *The location is close to downtown shopping and restaurants, a short drive to the parking lot for several trailheads The Less Than Good: *The pool and hot tub area was cramped with very few seats, being a family resort the area was overrun with kids at times too *The valet employees were very friendly, but there weren't enough of them working so wait times for the car could be long *Self-parking was available, but they allowed triple parking so we didn't want to risk self-parking and being blocked in We didn't have enough time to enjoy spa services, but planned to take advantage of the complimentary spa pass to use the relaxation lounge. This seemed like a good option to avoid all of the kids in the pool area and enjoy true relaxation. The spa desk employee had a bit of an attitude and told us that it was $16 per person just to come into the spa, even as guests. First, this was not in line with the information we were given about the spa. I've attached a photo showing that it's supposed to be complimentary for guests which is standard for resorts in general too. Second, the employee had an attitude so I just wanted to avoid that and go back to enjoying my weekend. Overall, we stayed at the resort to have a relaxing weekend as a couple and we were able to do that! We loved the tranquil feel of the property, the beautiful room, and the proximity to downtown and hiking. read more

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Absolutely amazing. I stayed at this hotel for one week it is elegant, relaxing, and appeals to all of your senses. The architectural design is beautiful even in the restrooms. My room was large the shower, huge, and my balcony overlooked a soothing lake. All of the staff were attentive, kind, and sincere. They have a text messaging system for you to inform them of any of your needs of which they, attend to immediately. The bar selection and staff are spectacular. The bartenders are more like chemist they whip you up beautiful concoctions, The kale salad at the restaurant is large and so fresh and amazing that I ate it three days in a row. I also had the most amazing breakfast burrito I've ever had. The potatoes were large chunks and the burrito enough for four people. The flavor was, perfect. The fitness center is moderate in size extremely clean as is the whole hotel but the treadmills are a little dated I highly recommend anyone to stay at this amazing resort. I only had a few small issues which the staff corrected immediately, and my fireplace was not working when I got there, the gentleman came quickly to light it up. However, the next day it still wouldn't come on and it had a gas odor so they just turned it off, I'm still giving them five stars as things happen. I'm sure they're getting it fixed today. read more

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We just visited this beautiful resort and was so impressed with the restaurant staff, the spa & the resort staff. The resort itself is absolutely beautiful!!! It is so lush & green you think you are in a rain forest. Lydia at the restaurant was superb in the evening & the kind gentleman for breakfast was outstanding. A big shout out to the cooks who were fabulous. My husband & I spent a lot of time at the spa & were totally pampered. Lori, Marjorie & Melissa were AMAZING!!! We will definitely be back!!! read more

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We went on an adventure for our 25th wedding anniversary and part of our time was spent at this lovely resort. From the time we arrived we enjoyed excellent service. There were many choices in terms of rooms/suites but since we were in NM we chose the Navajo Suite! Nice one bedroom suite with it's own gorgeous fireplace, gigantic shower built for 8, lovely king size bed with the softest sheets ever, and a private patio overlooking the creek and mini meadow. In addition, the resort provided us with a nice bottle of wine - nice touch! The views were enchanting from this room and the entire property itself was phenomenal. Each night we enjoyed a nice jacuzzi and had it to ourselves and then we would make our way over to the giant outdoor fireplace and drink a glass of wine gazing at the star filled sky. Yes, this place is very romantic. The property is large and includes its own restaurant and bar, gift shop, and the Living Spa (I will review separately). Lots of area to roam and walk around and you won't run into another soul unless you choose to. We both slept really well, and enjoyed room service. We never ate at the restaurant although we tried. The menu looked good but we wanted a special place to eat for our anniversary night so we opted to eat in town. If you are looking for a special place to spend time with your honey, then this resort is for you! We both loved the location and the fact that this resort was a bit removed from town for maximum privacy and fun! read more

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The grounds are beautiful and well maintained and the hotel is pet friendly. Most of the staff is professional and friendly as well. However, we received a text the morning of our check in asking when we would be there. I said 3:30. They simply responded that they would see us then. We got there at 3:30 and the room wasn't clean. We waited over an hour for our room, ended up being late for dinner and the concert that we were there to see as well. If they would have responded to our text that the room might not be ready at 3:30 we could have eaten first, then checked in. The communication was poor and we waited doing nothing until we could get in the room. Also, the room was not 100% clean. There was a broom left and other people's trash on the balcony. The rooms are seriously outdated and for the price we paid they should be much nicer. Old leather furniture, horse hide covering armoires and tables, and curtains around a 1970s bathtub stuck in the middle of the room. Look at the rooms of your Hotel Chaco property. That's what you should be offering for your price point. read more

I'm not sure what you might expect for a hotel room costing $450 per night (plus resort fees), but we expected a room with housekeeping services and a safe, convenient place to park our car. Sadly, we were not informed when we booked our stay, nor when we checked-in, that the room would not be made up or cleaned. We were also not told about a large, noisy wedding party staged on the lawn outside our room. We were required to valet park our car because of the wedding and lack of adequate onsite parking. The last straw was being stranded without our car when the valet failed to show-up for work in the morning. It took management a half hour to find a maintenance worker to unblock our car. Management was unapologetic when we discussed these and other problems with them. Not a relaxing experience! read more

I want to start by noting that El Monte Sagrado is most certainly one of the casualties of COVID. Way understaffed at the front desk, the restaurant, the spa, housekeeping, valet, etc. We thought six days/nights there would be a treat for us (first vacay since before COVID), but it was sadly not... more of an exercise in foraging for ourselves and sad disappointment at the disconnect between the cost and the experience. E.g. The restaurant was open only the first night we were there and the last night, and it was a circus of mistakes and misinformation, The server was very nice (talked me into the special, but then the special was not available as described but instead was prepared differently, then it turns out it was not available at all. So I ordered what my husband did, and they brought out his AND the special-not-available... which was ice cold, so they got me what my husband had while he finished his. It was actually funny in a way. Our room needed cleaning when we got there, ESPECIALLY the toilet (we cleaned the shower). I didn't take pictures. It was the only housekeeping we got in 6 days. We emptied our trash in the bin in the walk way between buildings, but when those filled up we asked them to empty the big bins, which they did. The spa was booked beyond the week we were there, so we went elsewhere in Taos for massages. Finally, there were mouse dropping on the landing to our room level. I mentioned it several times to the front desk as it might be something they would like to see gone. After three reminders, and a fourth mention to the valet, SOME of it disappeared. I am not a fan of hantavirus, but at the very least they should have cleaned the poop up if not trapped the mice. But again, they are severely understaffed (though charge as if they were not). One star is for Marcos, very, very nice guy and proud to work for EMS. They should do better by people like him. Cannot recommend. We may try it again someday, but will be DARN sure it is fully functional (and read the reviews beforehand). read more

Very Disappointing... 95% of amenities stated in the description did not exist. Although I had a confirmed restaurant reservation, when I arrived I was told that the restaurant was not open. Although I was told on the phone that there was room service when I arrived there was no room service. No pool, no spa, no limo service, no valet, no concierge, no bathrobes, no place to buy snacks or drinks, missing bathroom supplies. I was told that it was the poor descriptions of hotels.com, not the hotel. Staff need to be trained to not just say no or they can't. Also, I got sick of looking at dead animal skins on the walls...gave me nightmares. On to Santa Fe with another reservation at a Heritage Hotel, I was worried, and it was worse than I imagined-no air conditioning! Highs close to 100 degrees. Who thought it could get worse? Heritage Hotels should not be classified as 4 star luxury hotels. read more

Phenomenal property and service. The resort is tucked 5 minutes off of the major plaza of town. It was so close we even saw people walking to and from, just keep in mind how dark it gets at night. This resort is a little piece of Taos paradise. Tons of green space to walk, sit and enjoy. The design is truly immersive. We loved bringing a bottle of wine to the lawn / fire pit area at the end of the night. The property reached out to me the day of arrival to ask our ETA for check in. We were walked to our room to not get lost on our way. They provided a number for us to text if we needed anything. This made it easy for us to order more towels or anything we may have forgot at home. Keep in mind - the state of New Mexico mandated pools and spas to be closed. Also, unable to do housekeeping service during the stay, but we didn't mind sleeping in the same sheets for 3 nights. Highly recommend even during the pandemic. read more

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Good spot for a few day rest. Lots of hiking nearby and good food and art shops. I enjoyed my stay!