Take out while it is good to eat the staff that answers the phone was very rude and never took my oder. I hung up and called back and she answered the phone by say " I am still on the phone you HAVE TO WAIT!" She then drop the phone next to some speaker for a tv and never came back to the phone. Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Food at this place AMAZING !! I've had several different dishes here, from tacos to main dishes. I've been a customer for almost 2 years. I've also called for delivery. Some times takes up 45 min. I live 2 miles away from the the restaurant But it's worth the wait or coming into the restaurant..Gracias la comida siempre muy sabrosa! read more

Delicious Burritos and Hurache. The portions are large so come hungry. The sauces they give you have got to be authentic as they are muy picante. The painting inside is really cool too, it suggests that there are some Mayan elements to their roots, and maybe they're cooking too. read more

The food was good, the place is very clean but the service was very slow. But its open 24 hours which is great. I would come again, but its only mexican food. I have come here many more times and the service is VERY slow. read more

Delicious authentic food Tacos are simple - just cilantro and onion on top. And they're delicious. This is no frills - you're not getting bells and whistles on your plate, but you ARE getting good food. read more

Stopped in for an order of chicken soup because I was feeling under the weather. It was way overpriced and awful! The chicken was greasy, garbage cuts that were dry and over cooked, it had huge mushy chunks of zucchini, cabbage, and half an ear of greasy corn on the cob that didn't even taste like corn. This was $12+ and it took 20 minutes. Never again! read more

The waitress was nice but the food made me feel the rice smelled badly and was inedible, the shrimp was overcooked and chewy and it was just disappointing since I had heard good things about this place. I also had a taco it was good but I probably would not go back. read more

Terrible place. The Peruvian bartender with black short hair, has the nerve to bark at you to get up pick up your food at the other end of the bar instead of bringing it to you. The lack of courtesy and willingness to offer a pleasant customer service is shocking. When I complained to management they responded that even though that particular bartender/waitress has received many complaints, they just have to keep up with her because nobody else wants to work there. Seriously? Stay away from this place like the plague. read more

Great food and open 24hrs! Need I say more? Great value and quantity. I recommend giving them a shot!

Possibly the best burrito the island. Great service and amazing potions, especially for the price. They can easily bump up their prices if they wanted to and it would still be worth every bite. Truly recommend this spot if your looking for a late night meal or even just lunch. read more

Place is disgusting! I was given dirty silverware... twice. Had to cancel order. I do not recommend this place at all.

This place has been there for a while, but I finally got around to trying their food last week. I had a burrito, which came with rice and beans and was surprised at the size of the meal. (This was day one of dine-in again.) This thing was the size of a football! I took half of it home and had two more meals with the leftovers. Went back again last night and ordered the same steak burrito for take out. Was told it would be 15 minutes and even with few customers it did take that long, so don't expect it to be fast food fast. It was again huge. Quite edible. The hot sauce is really hot- watch out. The burrito could have had more meat inside and the sour cream on the outside of the burrito is a weird/messy choice. All in all a great bang for the buck. I am looking forward to trying other items (tacos) from the menu soon. read more

El Patron is the BEST when it comes to Mexican food! The food is so amazing... huge portions and cheap prices! Honestly, this is one of the cleanest restaurants I've ever eaten at and the service is second to none. We love it so much that our entire family eats here every Friday and Saturday night! If you haven't tried it, you're missing out!! read more

Fuck this place!!!!! Don't waste your time going here!!! We waited almost a WHOLE hour.. waiting, waiting waiting, and then all of a sudden thinking the foods coming over we get told they don't have the food we want. Instead of telling us right away we get told an hour later. Meaning they didn't even start cooking at all. And then 35 mins after that they bring out the wrong food!!!! You had one job!!!! Never again . read more

When I tell you clean food clean place and wholesome employees The food was amazing especially the chicken quesadilla with mushrooms to die for The restaurant was immaculate And the only restaurant with real authentic Mexican food read more

Some of the best drinks you will ever have in your life! Spanish atmosphere, great food and nice musical setting. I would go back for seconds and thirds! The only negative thing I can say is the restaurant is rather small and you may sometimes feel like people are crowding you. However once you taste there immaculate appetizers such as the enchiladas or taquitos you'll be glad you came! read more

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Pretty unfortunate this place went down hill. I ordered a a no meat huarache and ended up having to return it. They made me wait about 20 mins for them to scrape the meat off and REUSE my bread the meat was all over...... What happens if someone was possibly allergic to something and y'all just scrape it off expecting nothing to happen to that person. That's not right at all. Cheap and dirty. And possibly playing with someone's life. God bless. This isn't the 1st time I had an issue but I always gave the benefit of the doubt. But sorry unfortunately you lost a long time customer. read more

This place is awful. They are rude and will skip your turn to order so they can serve a Mexican first.very poor customer service.

We are regulars at this place, the food is delicious but the service is very poor. Waitress are slow and not friendly. They now charging extra for additional chips and sauce. Perphaps they need to change their staff and reconsider these new policies. Not sure we will be back! read more

Ordered from grubhub. Delivery was on time. "Steak" burrito is ground beef and way too salty. Overall quality was poor. The beans and rice taste like they came out of a can. read more

Stopped in this morning for breakfast and found huevos rancheros on the menu and had to order it. I was not disappointed! Best I've had since I visited my son when he was at Fort Hood in Texas. Authentic recipe,good portion size and good service. What more can you ask for? Will definitely be back for dinner soon. read more

Food is amazing! But drinks are way over priced considering the area its located! Their service of drinks needs to reflect the bartender! I'll order a Cup of wine and the waitress willl serve very little read more

Don't get me wrong this place has some good food. But when I call they pick up the phone and have a attitude , and what's crazy that I ordered food and I waited more then an 2 hours for it I don't get it honestly read more

The food is ok, the service is horrible, and the place look dirty. The table was dirty and the sit too she took too long to come to the table to take the order. read more

The food in this place is absolutely FANTASTIC! The price for the food is very reasonable & it's open 24 Hrs! This place had authentic Mexican cuisine and would recommend their Enchiladas con salsa verde. read more

1st time here. Food is delicious. Authentic Mexican dishes, large portions, awesome margaritas! I'm fat and happy.

This Was a pretty good place, Me and my Comrades decided to get some Tacos All went good The people Seemed nice The tacos were good so i had no complain. read more

My wife and I, real "Foodies" that are foreveer looking for new and decent places to eat out, that reflect an array of cultural and ethnic diversity in dishes, coninue to search for wonderful Mexican food to dine on, within Staten Island. We have found, on the North Shore, one really great place, Fiesta Poblana, up Victory (from Victory & Bay Street) that is out of this world. Then we saw, along Bay Street near Tappen Park, this brand new (large corner) restrauant open, and thought, "well, it looks impressive from the outside, perhaps it will be some competition for Fiesta Poblana or Mezcal's (further down Bay Str.) Unfortunately, it absolutly was not! It didn't even come close, in spite of its impressive size and high-end look from outside, to even holding a candle to Fiesta Poblana, when it came to the food and the value! We came on a Thursday early evening, so I will grant you that they might put a better foot forward on a weekend, still, we were truly disappointed with every single dish we had, to the point that, while the server was pleasant, we couldn't wait to just end the meal and leave. read more

Soo I went into El Patron. I was greeted and given menus the typical stuff. I understand this is a Mexican restaurant; however, any and everyone can eat here, so you should treat everyone the same. I sat here for about an hour and not 1 time was complimentary nachos given to me and this was way before I told them this was a take out. The women at the front seem to care more about the young Mexican men here rather than their customers waiting for hours! I will also say that when I did ask them to possibly see how long to go before I get my order at this point that I don't care for I was ignored and then 5 mins later she went to go ask and then told Me she knows it's been a long wait but they didn't even start making my food yet bc of the large group they have! Whattttttt!!!!!?! If you know that you are currently catering to a large group and I am ordering take out. Wouldn't you think to inform the costumer that it may be some time before the food come out; so it can be at their discretion whether they want it or not?! Why tell me after an hour later. Then they tell me 10mins I wait like a dingbat bc at this point I thought I might as well. Welp. Wrong idea I stayed her for another 45 mins. Even after this long wait. Nothing was offered as simple as nachos to accommodate my wait. I then realized that they were giving nachos and sauce out and so I asked the waitress(if that's what you wanna call them) how come I was not offered nacho and sauce and she tells me bc it was take out however I didn't decide to do take out till 30mins after my order then she says "I can give you nachos" at this point I refuse and was no longer interested. Then of course my food was mediocre. This restaurant needs better management and learn how to cater to ALL costumers. -___- read more

I just ordered take out from El Patron because the place i wanted to go was closed due to corona virus..Well anyway it was my first time ordering from them and it won't be my last...Food was fresh, delicious and reasonable priced..It was delivered to my area very quickly and without a glitch..Thank you el patron i will be ordering from you very soon. Two thumbs up for you!! read more

This place is pretty solid. Considerably new to this neighborhood but good. I moved to this area from jersey city where you can grab an authentic meal pretty much anywhere but this restaurant is definitely up there with the best. The employees are very nice and helpful with recommendations. Delivery is about average, around 30 minutes... If you want something very simple and quite filling, packed with flavor I would recommend any of the Tortas. read more

I just moved to Staten Island and have been looking for a good Mexican restaurant. Tried a few but this one makes it! Great tacos and tortas. They definitely won me over and they'll be my go to for Mexican food. Good job guys. read more

After attempting to go to Papi's cantina, we came here. It's a cute, no-frills place, that has AMAZING food and great prices. The chips & salsa are delicious! The chimichanga is amazing and HUGE. My husband ordered the pineapple and pork el pastor.... sooooo good. He also ordered the goat sopa but was too full to eat it. The margaritas were very good- and strong. We will be back, not at 4 am since they are open 24 hours, but whenever we want authentic Mexican food. read more

Food was terrible no flavor and so were the drinks. The service was lack luster. I'd honestly rather Taco Bell. I love Mexican food and they did it poorly. I have had phenomenal Mexican from trucks and stands that beats this place by a long shot. read more

Can't go wrong with a 24 hour Mexican Restaurant. Their tacos, tostadas, nachos and tortas are pretty good. The service is ok. I would avoid ordering food from home, sometimes there is a woman with an attitude who answers the phone. read more

My boyfriend and I stopped in here to eat at about 10:00 on friday night. We were pleasantly greeted and seated. The restaurant has great decor and was exceptionally clean. Our waitress was super friendly and helpful. We had the Cubano sandwich which was to die for! I wish I would have taken a picture of it because it was picture perfect and delicious! We will definitely be returning! read more

The chicken burritos are not that good but the shrimp burritos are amazing I recommend it and I recommend the green hot sauce on it

We went here with the Groupon. It's a large restaurant but VERY understaffed. There was only one waitress for the entire restaurant, which was kind of crowded at the time. The food was good but we waited over an hour to finally get it; needless to say we were starving. The quesadilla was the only thing we didn't like. It was more like a burrito, and didn't taste like a traditional quesadilla. read more

Food was so shitty ordered 40 worth of food including burrito platter, one bite in and I KNOW I'm not finishing it taste like cardboard no cap and so did the tacos very bad never coming here again should've done by own research we took ONE bite of our food and ordered a check and left that's how bad it was read more

Great food, great atmosphere, great prices, great hours. Everything about El Patron is dope. Been here dozens of times and love it every time. read more