THE BEST customer service the two ladies that helped us out were awesome their names were julie and…read moreashley ! they helped us find what we were looking for very attentive and nice amazing attitudes they were great highly recommend going prices are great too! sweetest girls ever!!

I have bought shoes here many times. But not no more. Honestly staff was awesome! But I don't know…read moreabout their shoes. Kinda confused. I bought a pair of converse and the shoes completely started to come apart within 3 weeks!?? The sole started to detach. Then I was going to buy glue but for them but then the material ripped as I was putting them on..Ugh.. I hate dealing with things that you really should not have too. I went back and the return policy if I remember correctly is 5 days. So instead of being upset, I just bought another pair. It's been 3 months now, everything has been good. Just normal wear. So I don't know if there is a mixture of counterfeits or I just got a dud. No matter. Just instead of dealing with this again, I just decided to move my business elsewhere. No hard feelings, just food for thought.

Nordstrom Rack is a cool spot. Designer clothes marked down from the prices you'd see in their…read moreretail shops. I get a good amount of clothes from here and really like the Lucky Jeans selection, as they fit me well, and they always have a cool new pair of shoes for a reasonable price. This spot isn't really much different from the one I go to in San Diego. They also have a solid supply of brand name shades, which I appreciate.

Great day shopping! Got a few gift cards and bought myself some shoes / blouses! Ready for the new…read moreyear. Not too expensive and great customer service ! Line moved fast on a busy day!

Worst customer service. Walked in with a box of shoes to exchange, which the security and workers…read moreclearly saw as I walked in, and they didn't have the size I needed so they recommended me to go to the other WSS in river park (customer service was great there btw) and as I was leaving, the lady at the front began to yell at me and even cussed at me as if I was stealing the shoes THAT I WALKED IN WITH and the security proceeded to check my shoes and receipt like I was some sort of criminal. All in front of other customers and my little brother. Never again.

Service terrible especially salesman Ayan will be making a formal complaint to corporate.read more

Thank you Noe for your patience and assistance !…read more Received a discount a while back, this was a draft review but I remember them being super nice They also have military discount:)

I was drawn to a pair of shoes on display and then found their well organized clearance section in…read moreback. Even better, I found a pair of shoes with the right size in stock. Lots of Skechers in stock, my favorite, so I didn't have to run to Santa Barbara, Camarillo, or Valencia. Location is good by Sprouts and Kohls, with plenty of parking.

Wow! This is a full service quality shoe store…read more Hubby was measured, videotaped, and his foot was assessed via machines. He needs the wide width. We knew that. I sold shoes for 12 years back in the day. I thought the concept of a full service shoe stores were long gone. I am so pleased that I was wrong. Bryan, is a wealth of knowledge!! Bryan spent time with us. Other people walked in and his focus remained on us. (yes...there were other employees.) His patience, calming presence, and sincerity were greatly appreciated. The machine recommended Brooks & Asics. Hubby also tried the Hoka shoes. Bryan explained that the support is located in different places on different brands. We ended up with the inserts & the Hokas. We also bought the VIP family membership for $20. The membership gets us free shipping, discounts, and extended returns. The company offers a 30 day guarantee if you have the membership. If you don't love the shoes, return them. Bryan said that many health insurance companies will reimburse the cost of inserts & shoes. My husband walks 19,000 steps a day for his job. He needs great shoes. Yes. The shoes here sell for over $100. His health & comfort are worth it. The inserts, which were made in the store, cost $108 after the discount. They will last 2 years. I am impressed with this company. My cousin only buys his shoes from Road Runner Sports. We are now huge fans as well. This store is conveniently located in The Collection near Whole Foods.

I've been a Road Runner Sports VIP member for nearly eight years and have always had excellent…read moreexperiences at the Newbury Park location. I was excited when the Oxnard store opened since it's much closer to home, but unfortunately, I've now had three disappointing visits. On July 20 around 3:55 p.m., I waited about 7-9 minutes to be helped. While I was waiting, a family came in after me. Once the employee "ELLEY" finished at the register, she helped the family first without checking who had been waiting longer. When I was finally assisted, no one came back to see how the shoes fit or if I needed anything else. I came in ready to spend nearly $400, but the lack of customer service made me decide not to make a purchase. I'll continue driving to the Newbury Park location, where I've always received excellent service. I hope the Oxnard team receives additional customer service training, especially when it comes to acknowledging waiting customers and following up after bringing out shoes.

What an amazing place to buy shoes! I came here with my husband and everything was very organized…read more We were there for about 30 minutes looking and found what we wanted! For three pairs of Ugg boots the total out the door was $150! You pay that price for one pair normally! The employees were nice and answered the questions I had. There was no wait to pay but we did come right when they opened at 10am. They have a few spots outside and it wasn't that just today probably due to the rain but it is such a good deal!

No longer any selection a long drive for a disappointing visit so me Uggs very few HOM's no tevasread more

I was looking for some new warm weather gear and try the Oxnard factory outlet for the first time…read morelast week. I was in. I enjoyed seeing a complete product line for various clothing and shoe manufacturers rather than a few items only in a normal retail store. I was able to find some specialty shoe products, including some cushioned sketchers shoes, not readily available in brick and mortar stores. On rare occasions, I get to wear a tux. I was able to find a high quality half price/inexpensive tux top the cost less than a pair of running shoes. A bargain if I wear it once. If you're looking for some surprises and bargains in high-quality clothing, I recommend you give the Oxnard outlets a try.

First, let me say, that I fully mixed this outlet up with the nicer one in Camarillo...whoops. I…read morehave not been to this outlet in a while, mainly because the selection is not that great, but there are a couple of stores that are still useful. Furniture Expo and Rocky Mountain Chocolate Factory are both great for visiting every once in a while. Cheap furniture and sugar-free candy (of a delicious nature) for my diabetic pops...sounds like a mini-venture to me!

Went to help my 87 yr old dad buy a bday gift earlier. Today. Employees. Said "hello" but stuck in…read morea bunch not asking if anyone needed help etc. the store is poorly stocked as far as youth clothing. Just very cold. I see why AI is replacing humans. Sucks. Man

Can't give Tilly's a one star review to be fair. This is only the second time I've had a bad…read moreexperience with them, the first not being enough to write a review about in my opinion (we'll just chalk that one up to someone having a bad day at work). This experience on the other hand does upset me enough to write one though. As a "regular" at Tilly's (my kids all like their stuff, I have 3 girls) I always spend a lot more than I'd like, even when I feel some of the things I pay for aren't worth it. You'd think after paying such ridiculous prices for some of their merchandise you'd at least have some kind of peace of mind on merchandise having a half decent exchange policy. Mind you I said exchange policy and not refund policy, I'm not one complaining that I want my money back after not liking something I already used. I simply would like what I paid for, simple as that. I tried reaching out to Tilly's and I did speak to someone (I won't say their name because I'm sure they didn't make the policy) But they did tell me I could not exchange it and that they could do nothing to help me. I don't remember them telling me anything to that effect though when they took the money I paid. It is extremely frustrating that customer service is just not a priority anymore. I can understand that has a lot to due with all the people that take advantage and try to work the system, but when someone is just trying to get what they pay for it shouldn't be such a problem. Extremely frustrated to say the least...