Hello All, I just wanted to share my awesome experience with Michelle. She is super knowledgeable and very friendly and helpful. Thank you Michelle, I will keep coming back to this store and I always recommend it to my friends and family. read more

Mile 26 Running - New running shoes - Sporting Goods Near Me - Ventura, California

After a couple months of miserable online and outlet mall shopping to find a pair of properly fitted running shoes to replace my well-worn favorites (no longer made), I finally did the right thing and went to this local store that had great selection and a very knowledgeable staff. I only wish I'd come here in the first place. I especially liked that they had a treadmill on site to "roadtest" the shoes. It makes a big difference to support a great specialized local business and get the right service. read more

I went to Inside Track because of their great reputation and vast inventory of high end specialty running shoes. I purchased a pair of running shoes and after over a month (40 days) my shoes progressively started hurting my feet worse after every run. I mistakenly believed that since they were expensive and engineered for support and cushioning that they would ultimately "break in". I sadly learned that unlike a baseball glove, modern running shoes don't break in. I called Michelle (I believe to be the owner) and explained my predicament; although she explained that the return policy was 30 days... she said to bring them in and she would figure something out. When I came in and showed her the shoes, she said that she would exchange them for another pair of something else. I truly wasn't expecting a full credit after running in these shoes for 40 days! This is a testimony to Inside Track's belief in creating loyal customers and wonderful customer care. I will now return to this store multiple times annually for all of my running shoe needs, not only because of the great selection but because of the knowledgeable and wonderful customer care! Highly, highly recommend! read more

Mile 26 Running - My new, super comfortable Altra Paradigm! - Sporting Goods Near Me - Ventura, California

I was in the area and wanted to check this place out. I've had it bookmarked for a while to see what it was about. Maybe Big 5ish? I didn't know... It's much smaller inside than I expected. Not that that's a bad thing necessarily. I went in for a specific purpose: to see what type of exercise clothes/gear they carried. A lady came up to greet me. I asked her if they carry plus-sized clothes, and they do not. So disappointed. I noticed shoes along the back wall, and several racks of clothes. But sadly, none that would work for me. (I think they are doing themselves a disservice, because plus-sized women want to look good when they work out. There's a whole crowd not being served here. Could maybe work out for us and them!) I didn't check their shoe prices so not sure how they compare to the Big 5s of the world. Maybe better? read more

Very helpful staff & great selection! I went in looking for a specific brand which they do carry but they were just not the shoes for me. Listened to their suggestions & they helped me picked the right shoes. Loving my shoes and will be back for my next pair. read more

I wish I'd come in 3 months ago when my chiropractor first suggested this place. The owner was extremely helpful when I came in for a pair of shoe inserts for my work shoes (I have horribly flat feet), as well as a new pair of light weight shoes for Zumba. She spent a lot of individual time with me, taking into account what type of work and long hours I have, as well as what types of issues I've had with previous shoes. I'd mentioned that I was having some hip/back pain this week and the first pair she suggested immediately took the pressure of the sore spots. She made a few more suggestions that were less expensive but also explained their disadvantages (heavier, less support, etc.). The pair I selected were pricey compared to the New Balance outlet shoes I was there to replace, but I think they will be worth it. Even though I love a bargain I really believe you get what you pay for, and you NEVER get this kind of help inside of a larger chain store. When I jokingly wished there was a way to "rent" shoes/orthotics on a trial basis, she suggested I wear them inside to give them a try so that I could still return them if they didn't end up working out for me. I wore them for several hours yesterday and today my hip is almost completely back to normal - I'm pretty sure those shoes had at least some role in that. I think I made a worthy investment and will definitely be back the next time I need work shoes. read more

Great local running store. They have a pretty good selection of shoes aimed at running, walking, and triathlons and biathlons. They have good assortment of equipment from shoes, compression sleeves, socks, wet suits, sandals, nutrition, and supplements. I stopped by on a Sunday to get shoes for my GF and the staff was really helpful. They helped find the shoes that work well for her. She's already worn them for Zumba and going to use to for her jogs. I'm a neutral runner and Scott showed me a few new shoes, once I've worn through the 3 pairs I already have I'll be back to purchase those Brooks Pure Flows! ;-) read more

Great customer service. The people working here really know the product and helped me find the right shoes. I recommend coming here if you are looking for good shows not only just for running but for being in your feet all day. read more

I just bought my first pair of shoes from Michelle. At 54, I've had just about every imaginable experience when purchasing footwear. I won't buy another pair of athletic shoes from anyone but Michelle from now on. The time she spent with me in the phone, her expertise and knowledge were far and above what I have received anywhere else. I only wish I could have found her sooner. If you need a pair of running shoes, please support Michelle and your local business during these constantly changing times. I guarantee you won't get better customer service anywhere. She has a customer for life. Than you, Michelle. I love my shoes! Greg read more

They are super friendly and helpful here. I get my masks from them and haven't been able to find them anywhere else. Super cute shoes in there as well. read more

Paid this place a visit today, looking for some new running shoes. Good place to go, as long as you have a few minutes. The salesman was helping some talkative customer that was there before me. Like any good sales person would do, he gave her his full attention, thorough advise and expert help. Being only one sales person on the floor when i got there, this is where a minute or ten was appreciated by the staff. During this time I took it upon myself to browse through some of the shoe aisles (big no-no) apparently, whoops! So obviously clueless I was to the store rule, no customers in the shoe stock shelves, I didn't know. The owner (I'm guessing) politely advised me I was not welcome to browse the shoe stock. So I waited for assistance some more. When it was my turn, the man helping me asked me to walk across the store to observe my gait. Asked where i would be running, and made a recommendation based on this info and my size. He brought out my size in a wide, though I've never worn a wide I figured heck maybe he observed something in my stride that told him a wide would be appropriate. I tried them on, they felt alright. I felt I wanted to try more on, but the first salesman wasn't super willing to bring more out. The owner however had another recommendation and a few more shoes to try on, including my size in a regular width. Now those felt good, nice and snug around my foot with good support. Definitely the fit I was looking for, but not really the color as it was pink and white. I had hoped to get a darker color shoe as they tend to get dirty quick. The owner had left to help other customers at this point, so I asked my salesman if he had another color, which he quickly replied, "no". Having picked up on his unwillingness to dig through stock earlier, I told him I needed a minute with the shoe to walk around the store and make sure the fit was what I was looking for. At this point the owner walks out and i asked him if they came in another color, he replied, "yes, blue and white". Ok, a little better, not the dark sneak I'd hoped for but they fit so well, I'd take it. The owner also cautioned the salesman about grabbing wide shoes on accident, when people really just wear regular width shoes. Moral of this story is, even at a professional establishment like this, the "help" isn't always efficient. I was pleased for the most part, not ecstatic about my shoe. I'm sure it will do just fine for running. It had better it wasn't cheap, but not overly expensive either. I picked up this pair of Brooks for $99.00. A little more than i had planned on spending, but worth it since it felt great. read more

Nick assisted me and he was fantastic. Excellent customer service. Nick really know how to find the perfect fit based on my foot/size/gait, etc. and he was very patient with my questions. Wonderful sales rep and great store. read more

This is an amazing store. I have been going here for years, even after I moved to Los Angeles, because the service is attentive but not pushy, nor does it feel like they are trying to rush you. Yesterday I went on a pretty busy day and I still got wonderful service. I usually have a pretty tight budget and they are always able to work with me. They even have a treadmill in the store so you can try the shoes before you buy them. I have never walked out feeling anything other then thrilled and I would 100% recommend them. read more

I needed a pair of Hoka speedgoat 4 hiking shoes. Couldn't find them online. "Inside track" not only had the size but the exact color I wanted! Also knowledgeable in the trip to Banff Canada I am interested in. read more

Came here after drinks at Paddy's, which is on the same block, hoping I didn't reek of cocktails. The first time I ventured in, only one other customer lumbered in the cluttered athletic shoes section. The personable woman who worked there helped me considerably, showing the latest or most popular running shoes. She urged me to run down the street wearing various shoes until I decided on a very comfortable, albeit uncomfortably orange, pair of New Balance to move me towards Weightlossville. The second time, I went in to pick up a pair of black Vibram shoes, which feature individual toes and are available only through specialty stores like Inside Track. A large family basically took over the shoe section, so I was relegated to the fancy bicycles and loud clothes. Personally, I don't know why these companies make athletic gear so obnoxiously unattractive, assaulting our visual senses with overbearing fuchsia, bile yellow, and grody lime green--and they weren't even on sale. Actually, I wouldn't expect this place to have sales at all. Probably a good thing, as the store's too small to house a bunch of flabby bargain shoppers. read more

Both my husband and I had a great experience buying shoes here. We have similar strides, and after doing some internet research, we 100% *sure* we wanted a certain Nike shoe. Went over to Inside Track, tried them on, and I would have bought them, but the salesperson suggested he watch us walk. He did, and brought us out some more shoes better suited to our steps. What a difference from the first pair! I appreciated that he brought out cheaper shoes as well (not just trying to up-sell us). The staff is very knowledgable, attentive and let you take your time. They seemed to have a lot of water bottle belts, clothing and swim stuff as well. I highly recommend this store over the chains. read more

I was recommended by a friend to go And check out their shoes It was a horrible experience the most unwelcoming uninviting small business I've ever entered the owner clean like knowledge that I was in there and asking questions to the young man she had the worst look on her face horrible customer service I would've spent more money then go back there read more

Visited Inside Track for the first time today. We were greeted immediately by Ari with a smile and offer to help. I was in need of shoes that I could ware comfortably as I am a nurse and on my feet for more then 8 hours a day. Ari evaluated my walk and step. She made several shoe suggestions for my needs. She was so patient and helpful as I tried on several pairs. She even helped other customers gracefully without missing a beat. I came to the store on a recommendation from one of my patients and will suggest Inside Track to coworkers and friends. read more

I visited Inside Track looking today looking for new walking shoes. I was helped by Ruth. She analyzed my gait and made several recommendations. I tried on 6 pair and made my choice. Ruth and I chatted about mutual friends making it a very enjoyable experience. Because of the time she spent with me (and the fact that the prices were not obvious), I assumed the price would be a little steep, but probably worth it for the personal service. But I think the price was better than I would find at a big box store with no personal service. I just got back from an 8 mile walk and the shoes were perfect. No more purple toes from now on (I hope). read more

Today, my husband and I went to Inside Track. This shoe store is great! My husband suffers from plantar fasciitis. Which is a fancy words for. Arch pain and pain in the bottom of your foot. We had to find special foot inserts. Ruth who works at Inside Track. Knew immediately what we needed. The inserts are called "Soul." Immediately my husband's foot felt better. Ruth was very knowledgeable and very kind. The best thing is. We brought locally! We love supporting local business. Also Ruth showed us all the shoes they carry and what quality! !! We will be back! Thank you Ruth for putting a smile on my husband's face. Thanks Bill and Shannon Jeralds read more

The worst customer service!!!!!!! Only nice employee is Monica and she is leaving. Also, poor inventory. A friend recommended me to the store and said good things so i was shocked on how bad the service was. I also noticed the women there at the time ignored women and was happy to service men. Will never go back and tell friends don't bother shopping there. Go somewhere where they care about your needs and actually listen!!!! read more

Greatest experience! The staff is so knowledgeable and helpful. I was looking for specialized shoes for my daughter for cross country and track, we were there for an hour and Ruth was attentive and helpful the entire time. What great service! We walked out with a wonderful pair of running shoes for my daughter. I recommend if you're in need of running shoes to go to inside track! read more

I received about an hour of assistance with fitting my running shoes and choosing gear. No one here will push you to buy anything. I just let Ruth know what I needed, and she gave me advice on my choices. Ruth is really good at fitting and made sure that my shoes worked well for me. She asked a lot of questions to make sure she knew what was going on with my feet, and she watched me run. Generally, I bargain shop online, and by doing this, I ended up were a substandard pair of shoes that hurt. You are better off hitting a store like Inside Track where you'll get the right pair and not waste your money - IT's prices are pretty good anyway. I noticed sale racks with excellent pricing - the sale shoppers were also receiving excellent assistance with their choices. Walkers, families with children, runners all came in while I was there, and everyone received the attention they needed to make the right purchases. Inside Track rocks! read more

Growing up as a runner in Ventura, first with Tigres Track Club, then with Ventura High, when it came to buying running shoes it always meant one thing: you forewent the slightly cheaper prices and limited selection of big chain sports stores like Big 5, or Sports Chalet out in Oxnard, and supported your local running store. Yes! A store for runners by runners: Inside Track. Formerly owned by former City Councilman and professional runner, Gary Tuttle, in 2007 after thirty years of ownership, Tuttle sold the store to Josh Spiker. Although always a great shop, tucked away on the little sliver of a block where E. Santa Clara Street merges with E. Main Street almost across the way from Cemetery Park, Gary hadn't changed a thing in those thirty years! You could tell. The store, although always stocked with the latest and greatest in running shoe technology and the most knowledgeable staff to help you pick the right shoe for you, was dingy, dusty and, well, dated. Upon changing ownership last year, Josh immediately spruced up the store and brought in new running related inventory. Recently, he moved the store to a new, bigger, and better location on W. Main St. (across the street from the Avenue Vons). The inventory has expanded to not only include running items but also triathlon items for cycling & swimming, and equipment for other endurance sports. Josh, a world-class long-distance runner himself, knows his stuff when it comes to running shoes and equipment and, not to mention, is just one of the nicest people around to talk to about running or anything really. I've been supporting Inside Track for over fifteen years and love it. read more

needed some hoka cliftons but literally everywhere is out of my size but my besties nik and gavin at inside track were able to point me to a good pair of alternatives. read more

Needed new running shoes (changing brands, too) and was helped by a knowledgeable, professional, and engaging woman who really knew her stuff. She made a daunting process fairly easy. We've been coming here since the Gary Tuttle days and am so excited to still be able to recommend it highly. Great retail experience! read more

These guys are great! I've been in there several times trying to figure out what shoe would work best for my running style, as well as visiting other competent shops and these guys were great, excellent customer service, assessment and running knowledge. They also took an interest in me and who I was and what I did. I'm happy with them and their long standing service. I can't understand the negative review below, seems a bit out of place from what I now about this shop and their great service. Peace out. read more

Wow. Great experience looking for running shoes. I felt that I was getting personal service. All my questions were answered. They brought out 5 different pairs of shoes for me to test drive in and even offered me to go outside and test them on the street. They took the time to work with me. The staff was friendly and very easy to work with. I would definitely come back here. read more

Word of mouth led me to Inside Track. I heard that I was going to be able to find the perfect shoe for me. I had been walk/jogging a 5K a day and just was not able to find a shoe that felt right on my feet after my last pair wore out. Even after spending the most I have ever spent on a tennis shoe there, I was not feeling great. My right foot felt like a vice grip was on it as I would jog and that was discouraging me from staying fit. I went back and they fitted me with yet another shoe. This shoe was an additional 20 dollars. This time, as I would jog, pain would shoot up the outsides of my legs. I went back and they fitted me yet with a different shoe, I didn't even know New Balance made a high end shoe. Guess what?? It is THE perfect walking/running shoe for me. I walked and jogged today with a smile on my face (my dog is very happy, too) for the first time in a long while!! Thank you so, so much Inside Track!! You will be my place for new shoes and I will tell people to go there for the perfect fit!! read more

I walked in not knowing anything about the type of shoes i needed. Walked out with a great pair at a reasonable price. The gal that helped me was very informative. The shoes i ended up getting are the most comfortable shoes I've ever owned. This place has great quality shoes and exceptional customer service! read more

I purchased my first pair of running shoes from Inside Track. Casey and Scott did an incredible job helping me find the right shoe. They watched me run and analyzed my form before bringing out many different brands and types to choose from that would fit my running style. I eventually settled on Brooke's Ravenna 5's. My first run on my new shoes, I was able to accomplish my goal of 5 miles for the first time! Thank you Inside Track, and Casey and Scott for introducing me into the world of running! read more

The staff watched me walk barefoot, and then made recommendations, based on the type of activity I was shopping for. I found a perfect, breathable, comfortable pair of Nikes - on sale! I highly recommend this store. read more

I was visiting Ventura for the holidays and limping on a foot with my very first bout of plantar fasciitis, probably caused by schlepping moving boxes up and down flights of stairs in sneakers that had seen better days. My hosts recommended Inside Track so I dropped by on Sunday, December 23, 2018. I explained my problem to the sales staff and, in the blink of an eye, I was trying on the appropriate type of walking shoe. I ended up buying two pairs - just four days later my feet are completely pain free. I also didn't realize until I was properly fitted by the pros at Inside Track that I had been wearing walking shoes that were actually one size too small. I am now wearing my "magic shoes" every day, all day, because they're so comfortable. I couldn't be happier with my experience at Inside Track. read more

I recently stopped by to get fitted for running shoes since I seemed to always get shin splints. The staff was very friendly and extremely knowledgable. They helped me find the perfect shoes and they were on sale so I couldn't complain! My visit was great and I already recommended my friend and boyfriend go there for their next pair of shoes! read more

I visited Inside Track on Wednesday. I was especially pleased with Michelle's service and knowledge. I went in for a pair of running shoes and left with a pair of comfortable and supportive Nikes. I overpronate, so I needed an extra supportive shoe. Michelle knew exactly what to get me, and she watched how I ran in different shoes to see how supportive they were on me. She was very knowledgable about the shoes themselves AND their impact on my overpronation. I never felt like I was being up sold on anything. I just came in for some help in picking out a pair of shoes, and I got exactly that, plus some terrific customer service. Overall, I'm a very happy customer. I'll definitely be returning to Inside Track when my shoes get worn out. read more

This is the only place I've been where the staff can accurately tell me what my needs are for my type of foot and running style. You can't go wrong here. read more

This is Inside Track's new location, in the shopping center on the corner of Seaward and Harbor between Vons and Starbucks. Pretty much the same store as when it was located in downtown, but now it is easier to get to as well as having plenty of parking available. Same people in the store so once a fan, always a fan. read more

Wow, I just left this store without making a purchase and was pretty aghast at the service. I want to start running, so I really wanted some expert guidance on shoes, support, sizing, etc. Didn't get that here. The salesperson waved his hand at two columns of shoes on a big wall of shoes and telling me 'any of these are going to give good support', and then he disappeared, leaving me wondering, 'was it this column he waved at? or this one?' as I stood staring dumbly at dozens of shoes. My specific questions about where the toe should hit, how well the soft cushioning might hold up, etc, got a lot of 'Ummmmm, I guess' and 'Just whatever feels best.....' type answers. There was one other salesperson in the store and I was hoping he'd come to the rescue since the service was so painfully terrible, but he didn't. (I was the only customer in the store by the way.) The reason to go to an expert running store is to get expert guidance, which I would gladly pay extra for. But that is sorely lacking at this store (at least on my visit), so I may as well go to a discount sporting store if I am going to be left to 'guess' at the best shoe, the best fit, etc, anyway. Or just use the 'Shoe Dog' wizard on roadrunnersports website to find out what type of shoes are best for your arch type, foot mechanics, etc. Even that is better service and more information than what I got at Inside Track. :-( read more

Scott & Kasey were amazing. I tried on a million pairs of shoes and they patiently helped me with every question! Thanks guys!

Awesome store, great help, really happy with my new asics purchase!