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    Road Runner Sports

    3.8 (16 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Diann B.

    Wow! This is a full service quality shoe store. Hubby was measured, videotaped, and his foot was assessed via machines. He needs the wide width. We knew that. I sold shoes for 12 years back in the day. I thought the concept of a full service shoe stores were long gone. I am so pleased that I was wrong. Bryan, is a wealth of knowledge!! Bryan spent time with us. Other people walked in and his focus remained on us. (yes...there were other employees.) His patience, calming presence, and sincerity were greatly appreciated. The machine recommended Brooks & Asics. Hubby also tried the Hoka shoes. Bryan explained that the support is located in different places on different brands. We ended up with the inserts & the Hokas. We also bought the VIP family membership for $20. The membership gets us free shipping, discounts, and extended returns. The company offers a 30 day guarantee if you have the membership. If you don't love the shoes, return them. Bryan said that many health insurance companies will reimburse the cost of inserts & shoes. My husband walks 19,000 steps a day for his job. He needs great shoes. Yes. The shoes here sell for over $100. His health & comfort are worth it. The inserts, which were made in the store, cost $108 after the discount. They will last 2 years. I am impressed with this company. My cousin only buys his shoes from Road Runner Sports. We are now huge fans as well. This store is conveniently located in The Collection near Whole Foods.

    Erica G.

    Very helpful staff .. got tested for the "right shoes." However shoes were a bit pricey. I left to shop around at the Cam Outlets for a new pair. Great service. I went with a friend and they had the specific shoes she was looking for.

    Erica R.

    I needed new running shoes for the days I drag myself out of bed and make it to the gym. I had heard good things about Road Runner Sports, and wow, this place blew my mediocre expectations out of the water! Missy, who helped me do a foot fitness test on the treadmill and helped find the best shoe for my feet, greeted me immediately. Also, they will 3D scan your feet, and then email you all the information. Missy brought out three types of recommended shoes for me to try. After trying all 3, number 1 fit and felt the best! I felt like I was walking on a cloud. Also, she helped create insoles just for me! And combining the insoles with the shoes means I may wear these shoes to bed. I've never remembered stepping into shoes this comfortable - EVER! With the $19.99 annual membership, I got 10% off my total purchase, have a 90-day return guarantee for the personalized insoles, and can exchange my shoes within 90 days if they don't work out. I didn't feel pressured to purchase anything and walked out feeling thrilled. Thank you to Missy and Road Runner Sports for treating my feet like VIPs. Now, it's your and your feet's turn to be treated like royalty, too!

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    5 months ago

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    9 hours ago

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    4 months ago

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    9 months ago

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    11 months ago

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    10 months ago

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    8 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    5 months ago

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    10 months ago

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    1 year ago

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    Review Highlights - Road Runner Sports

    Bryan said that many health insurance companies will reimburse the cost of inserts & shoes.

    Mentioned in 3 reviews

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    2.8(27 reviews)
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    Went to help my 87 yr old dad buy a bday gift earlier. Today. Employees. Said "hello" but stuck in…read morea bunch not asking if anyone needed help etc. the store is poorly stocked as far as youth clothing. Just very cold. I see why AI is replacing humans. Sucks. Man

    Can't give Tilly's a one star review to be fair. This is only the second time I've had a bad…read moreexperience with them, the first not being enough to write a review about in my opinion (we'll just chalk that one up to someone having a bad day at work). This experience on the other hand does upset me enough to write one though. As a "regular" at Tilly's (my kids all like their stuff, I have 3 girls) I always spend a lot more than I'd like, even when I feel some of the things I pay for aren't worth it. You'd think after paying such ridiculous prices for some of their merchandise you'd at least have some kind of peace of mind on merchandise having a half decent exchange policy. Mind you I said exchange policy and not refund policy, I'm not one complaining that I want my money back after not liking something I already used. I simply would like what I paid for, simple as that. I tried reaching out to Tilly's and I did speak to someone (I won't say their name because I'm sure they didn't make the policy) But they did tell me I could not exchange it and that they could do nothing to help me. I don't remember them telling me anything to that effect though when they took the money I paid. It is extremely frustrating that customer service is just not a priority anymore. I can understand that has a lot to due with all the people that take advantage and try to work the system, but when someone is just trying to get what they pay for it shouldn't be such a problem. Extremely frustrated to say the least...

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    Road Runner Sports - shoes - Updated May 2026

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