Cancel

    Open app

    Search

    El Pollo Loco

    2.3 (111 reviews)
    Closed • 9:30 am - 11:00 pm

    Order El Pollo Loco Takeout or Delivery

    El Pollo Loco Photos

    Business Info

    From this Business

    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

    Recommended Reviews - El Pollo Loco

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Cold uncooked tacos

    Guy with glasses in the drive thru took so long for the food to just be cold. The tortillas were cold like they were never even warmed up and the crunchy tacos had more cheese then chicken

    Specialty items- healthy focused!
    Brenda J.

    Whenever I'm in Arizona, Las Vegas or Southern California; I try to save at least one meal for El Pollo Loco. Yes, it's fast food and yet it seems home cooked. The taste is flavorful and the chicken is deliciously seasoned. They have tasty, filling healthy options too. I LOVE the open kitchen concept! You can see the chicken on the grill. They cater and their plastic packaging holds the food tightly. There is a rewards program (too bad-I live 1,000 miles away from the nearest El Pollo Loco.) It has been my "go-to" for more than a decade. Even in 2024, all these years later, I still save a meal for El Pollo Loco.

    BRC burrito
    Christy E.

    Their food is awesome! We eat here regularly and always have consistently wonderful food with real ingredients and courteous service. Their salsas are flavorful with a great variety of avocado salsa, salsa Roja, and pico de gallo all given generously. The chips and guacamole are legit! They have delicious brewed unsweetened iced tea. The food and quality are much greater than fast food. We love El Pollo Loco and the wonderful taste of Mexico we get here.

    Brenda C.

    Usually don't have much of a problem here but this time we got a chicken salad bowl and it came with 6 max 7 small pieces of chicken, even looked at the bottom to see maybe if it was under the lettuce but nope... and it didn't even have the cheese like it says in the menu... tried calling but no one answers..

    Dinner time
    Desi C.

    Me and my family came here to pick up dinner the other night. We are not new to El Pollo Loco and we're just having a crave. Me and my mom ordered a "meal for 2". We each got two pieces of chicken (leg and thigh), a side of choice, a side salad, and a churro. The chicken was pretty small and seemed skimpy. It was not filling on its own. The skin was very chewy and flaked off. The side salad was also disappointing. There was hardly any dressing on it to cover my whole salad. If I had enough dressing the salad would have been great! the churro was a little funky. It had a sour or bitter after taste to it that I couldn't pinpoint. Everyone else in my family was fine with their food as they got their usuals. Next time I will be sure to get my nachos per usual! I would like to give the salad another go but will need more dressing.

    Baja Shrimp Tostada Salad
    Dawn M.

    Came here for the birria tacos but they didn't sell them anymore. Opted for the Baja shrimp tostada salad. Definitely not worth $10 on a salad, but you get what you pay for at a fast food restaurant. The salad greens were crispy with rice and beans at the bottom. The tostada itself was ok, a little greasy but tolerable. I'd probably not get the salads and stick with the tacos. I give two stars off for pricing and greeting.

    a restaurant counter with menus
    Teri R.

    Love, love, love the double chicken tostada salads here. The manager and staff are always friendly and helpful. Make sure you download the app as you will get some amazing rewards. This is nowhere near my house but definitely worth the drive or just to grab on the way home.

    Small chicken legs and thighs

    See all

    7 years ago

    Business owner information

    Photo of Jessica B.

    Jessica B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Morq T.
    18
    119
    7

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe G.
    101
    163
    1

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ken G.
    174
    959
    1627

    14 years ago

    Food is OK if you go early. If not, it has been cooked for quite a while and can be dry and not the quality you would expect.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jenna S.
    43
    90
    11

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Berta L.
    41
    40
    58

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Cannot fulfill orders on door dash always cancel, why even offer? Will never order from them again

    Business owner information

    Photo of Melissa A.

    Melissa A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicole H.
    100
    33
    0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D M.
    0
    12
    2

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Patrick W.
    336
    100
    14

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tash R.
    104
    38
    3

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    I ordered two tacos, chips and a drink. No complaints! The tacos were excellent. I'll definitely be back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa C.
    48
    14
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim S.
    0
    46
    0

    9 years ago

    Restaurant was clean, the staff were friendly, and the food was acceptable Mexican Fast food as expected.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Jessica B.

    Jessica B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brian W.
    105
    207
    64

    14 years ago

    a little pricey but, DAMN, that chicken is good!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - El Pollo Loco

    Verify this business for free

    People searched for Mexican 41,561 times last month within 15 miles of this business.

    Verify this business

    Maskadores Taco Shop

    Maskadores Taco Shop

    4.4(232 reviews)
    0.6 mi
    •$

    Thank you for researching your FOOD before eating it. I will not be returning, and that is…read moreunfortunate, for everyone involved. Sadly. Food: SICKENING. (Not an over exaggeration) Service: desperate Ambience: they don't know the meaning of the word. (: continue reading for an HONEST unbiased review. Please. I urge you. When I first came in (about 2 weeks ago) the man behind the counter was preoccupied (a given, at any restaurant) I patiently waited at the counter to be greeted. Then came the warming welcome of "what do you want" - I thought, "oh he's very busy, let's cut the bs and just order really quick" so I did. Sat down, enjoyed my food while being stared at, by everyone in there, why? To TRY and strike intimidation. Why? They're blatantly racist against white people and it's very sad. Genuinely, I just wanted to enjoy my meal while supporting a small business in this community. Fast forward, To Today. I was craving their chimichangas. So I found my way back through their door. Once more. (Should've just sat in hunger honestly) As I opened- said door, I was "basically" greeted, by the very same cook (who was caught staring at me the first time I was in there -) who did not once even LOOK in my direction, but instead, gave a very UGLY facial expression (: indicating, to me at least, that she ISNT grateful for this opportunity to make more $$$ by simply giving some kindness. At least that's how I took it, I may be wrong. Who knows? (: I quickly moved past the uncomfortability I was absolutely experiencing & moved to the front of the line once more, (mind you. It's always been empty from what I've seen) just to be completely dismissed by a distraction from a "new order coming in" on the tablet behind her. Hilarious. Call me entitled, but I thought "first come first serve" was a motto that EVERY BUSINESS honored & respected? Don't waste your money here seriously. As she was facing me, about to say ANYTHING, she quickly got distracted by the sound of the "ping" and used that excuse to escape from the uncomfy feeling, in which SHE imposed on me. As I was taken back by the lack of attention, (don't worry. I'm not complaining. ...... Actually I am) someone came BUSTING through the door, needless to say he looked different than I, so he CLEARLY got the attention first. Hey. No biggie. I'm pretty secure with myself (; .... She then helped that gentleman out with a huge smile and greetings. I'm grateful someone got that out of her. Looked like she needed it. I then placed my order, in high hopes that I could just eat in peace and eat something I thought was good? Well. This time, it took longer for her to make. I waited patiently while preparing my little table and getting excited to eat this again. Little did I know, she made it SPICY AS HEEEECCCCKKKKKKK. And me? Get offended by spice ? Unheard of. That's exactly when I knew that I should come on here and tell people. I had to stop on the way home to keep myself from throwing up. My stomach was tossing and turning. Still is. Thank you for taking my money and my service for granted. I wish you well. (; with that attitude, you'll get ANYWHERE. I just know it ! God bless your heart.

    I've always heard great things about this place so while in the neighborhood, hungry at that, I…read morechose to stop here. After perusing the menu board, I chose Super Nachos made with carne asada. Let me tell you that they give you your money's worth of fresh ingredients. Everything tasted so delicious! The service here is met with a smile from the moment you enter until the moment you exit. Very nice employees! The ambiance is calming yet inviting & features masked wrestlers, the luchadors & maskadores. Cool decor & lots of blue ambient lighting. Very clean restaurant too & they do offer full bar service if you want cervezas or margaritas. I will return to try other items as well.

    Photos
    Maskadores Taco Shop - Topping/ the fixings

    Topping/ the fixings

    Maskadores Taco Shop - 2 Flour Taco combo. (Chicken)

    2 Flour Taco combo. (Chicken)

    Maskadores Taco Shop - Wet burrito

    See all

    Wet burrito

    Freddy's Frozen Custard & Steakburgers

    Freddy's Frozen Custard & Steakburgers

    3.5(180 reviews)
    0.4 mi
    •$

    We were in the mood for burgers and decided to order delivery, and wow, this meal exceeded our…read moreexpectations. The Smash Bacon Cheeseburger was everything a smash burger should be--crispy around the edges, juicy in the middle, and packed with flavor. The Smash Patty Melt was just as good, with perfectly grilled bread, melty cheese, and a flavorful beef patty. We also added the cheese curds and shoestring fries. The curds were hot, cheesy, and delicious, while the fries were wonderfully crispy and impossible to stop eating. The best part? Everything arrived fresh, hot, and in perfect condition. That's not always the case with delivery, so it definitely stood out. If you appreciate a well-executed smash burger, this spot is absolutely worth checking out.

    It was my first time here with my kids, I ordered the Prime rib burger, double bacon cheese burger…read moreand the original double with cheese curds. Their cheese curds were very thinly battered, which I loved, and seasoned well! Their burgers were nice and crispy and pretty heavily seasoned which I enjoy, over a bland burger, but maybe a tad over seasoned, it started getting pretty salty half way through. The prime rib burger I was expecting a bit more prime rib in it, rather than just a little slice topped over the two patties, but it's okay I suppose. All in all a pretty average place that hit the spot for a smash burger fix.

    Photos
    Freddy's Frozen Custard & Steakburgers - DIRT & WORMS sundae & concrete

    DIRT & WORMS sundae & concrete

    Freddy's Frozen Custard & Steakburgers - Frozen custard

    Frozen custard

    Freddy's Frozen Custard & Steakburgers - 3 Piece Chicken Tender Combo

    See all

    3 Piece Chicken Tender Combo

    Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

    Five Guys

    3.0(115 reviews)
    0.5 mi
    •$$

    Why buy a burger anywhere else? They are fresh, huge, hot and served quickly. Add in fries, order…read moresmall and there's more than you can eat! Note: we took home the left over fries, popped them in air fryer next day and they were as good as fresh from the fryer. Counter service was fast. Clean place. We'll be back.

    I've gone to Five Guys for years and always enjoyed their food. Service has always been fine. But…read moreI was there today (Mesa AZ store) and had a problem with my order. The employee I spoke with about my issue (may have been a manager) was very rude, said it was too late to correct the problem. Then I tried to fill out an online feedback form. That process uses a poorly designed app that requires a huge amount of information. When I was finished and pressed "submit", I got an error message saying something was wrong with the server Tried the whole tedious process again and the same thing happened. To make things even worse, I tried to submit a complaint through the corporate web site, but it required a store number, which is impossible to find unless you save your receipt (and I hadn't). As a last ditch effort to provide what I thought would be valuable feedback about a rude employee, I called the number shown on the web site. After listening to 30 minutes of loud music, I simply gave up. I'm sorry to say that I will no longer be able to enjoy the food Five Guys offers, but at this point, I am so frustrated and angry about the obstacles to providing feedback that I've encountered, I don't ever intend to eat there again.

    Photos
    Five Guys - Hard working employees!! Friendly, professional, productive employees

    Hard working employees!! Friendly, professional, productive employees

    Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    Five Guys - A Five Guys hot dog sits on the counter in a Five Guys restaurant.

    See all

    A Five Guys hot dog sits on the counter in a Five Guys restaurant.

    Wendy's

    Wendy's

    2.3(74 reviews)
    0.4 mi
    •$

    Yall are wack. Actually…read more Go home and cook your own burger if you're looking for something more than what's EXPECTED- Wendy's burgers ALWAYS tickle my fancy. Perfect distribution of mustard & ketchup. But that's not why I'm making this review. Their SALAD is always fresh & well put together. Their sauces they have available- ANY OF THEM- are beautifully crafted. Service ? Yo they're kiddos & guess what? You guys *seem to* not like holding ADULTS accountable anymore. Maybe if they were taught right & given the right to ask questions without making them feel uncomfortable, hey, they'd do their job a lot better. But what do I know? (; Ambience ? It's a fast food restaurant. Just eat your food and be grateful. They usually have cool music to listen to and if something is seemly dirty to you, either handle it YOURSELF or bring it to their attention KINDLY. It ain't rocket science (; Good job you guys have been my favorite Wendy's since I was littttttle. (: keep going. I hope this makes one of you smile today. You guys deserve it.

    We had a semi large group of 6 people, and came inside to eat. The cashier was very nice, they…read morestarted our order right away, and got all of our meals 100% correct with all our modifications and everything. They even commented that if something was missing or wrong to come back up and they would fix it right away. With all the Wendy closures, I'm sure happy this one is up and running. We LOVE a good Wendy's meal!

    Photos
    Wendy's
    Wendy's
    Wendy's

    See all

    Culver's

    Culver's

    3.4(133 reviews)
    4.0 mi
    •$$

    This place was busy around dinner time. The cashier took our order quick and we took a seat in the…read moreback. Once seated, we waited about 15 minutes for the food to be dropped off. The worker who dropped off our food was beyond friendly. He greeted us, handed each one of us our food, and asked if we needed anything else. Our food was good. Everything came out hot and fresh.

    I don't know what is with all the socially inept GenZ kids working here, but they clearly need a…read morelesson in how to count cash and how speak to the customer. If I were the owner or manager of this place, I'd be terribly embarrassed by the behaviors of the staff here! I have been having surprisingly good service here for the past 6 months until today. I went through the drive thru to get a custard since they had a flavor of the day that I liked. I asked for fudge to be on the side. When I pulled up to the pickup window, the young girl working the register did not know how to count cash properly and I had to tell her how much change to give back. When I was presented with my order, (large custard) the side of fudge was small and clearly not enough for a large custard. It was the same size fudge as you would get when you order a small. I asked for a little more fudge and another young girl came to the window with a major attitude problem. She began talking down to me as if she was scolding a child. Total condescending tone of voice. She said I would have to purchase another side. I couldn't believe it. I've ordered large custards here and gotten 2 little condiment containers of fudge multiple times! How is one tablespoon of fudge enough for a large custard?! The side of fudge wasn't even filled up all the way. I was completely appalled by her behavior. The custard I received was completely melted, runny, and not filled up to the top of the plastic cup! It was so runny, it was like a milkshake! I had to throw it into the freezer for over 2 hours and it was still a runny mess! Not to mention this was over $10 for 1 custard. At this price, I'd rather go to Andy's and get something way better and not be scolded by a GenZ as if I'm a bad little kid with their hand caught in the cookie jar! Unbelievable!

    Photos
    Culver's
    Culver's
    Culver's

    See all

    El Pollo Loco - mexican - Updated September 2026

    Loading...
    Loading...
    Loading...