Always clean and quick service at this location. Penni was exceptional with her knowledge, very personable. We were too early for lunch menu. She told us to wait 15 minutes and they'd start the lunch items. Thank you Penni for your outstanding service. read more

Customer service was terrible. Our fries were ice cold and soggy. How could they be both? We went Wednesday around 7:30 and there was a white girl with pink hair who had an attitude and forgot to give us one of our drinks a black short curly hair he she came over and questioned it. You have the order on the screen and can see we only have one drink. Won't be returning. read more

We had a semi large group of 6 people, and came inside to eat. The cashier was very nice, they started our order right away, and got all of our meals 100% correct with all our modifications and everything. They even commented that if something was missing or wrong to come back up and they would fix it right away. With all the Wendy closures, I'm sure happy this one is up and running. We LOVE a good Wendy's meal! read more

Came in at 7 am, no frosty available, or at night which is great. Frosty Machine is probably Pristinely clean because it's never available, alright that's fine I guess. Then after spending almost $30 on breakfast, I can't get one sauce because they are .50 is crazy to me. I told the drive through lady it's probably my last time coming here and she slams the drive through window. Definitely never going to Wendy's again. McDonald's down the street has better service read more

The staff was friendly and accommodating. The food was served quickly but, was still hot and fresh. The environment was pleasant as well. I will be coming back here when I want Wendy's again read more

First time ordering Wendy's online. I definitely ordered 2 Dave single hamburgers and 2 sour cream potatoes. Receipt only showed 2 potatoes and Only the 2 potatoes were delivered. Is this why they only have 2 stars ? read more

Pretty good ice cream. Par for the course. I think most ice cream is pretty standard at the fast food chains. The only ones that might be different are the ones that specialize in ice cream or are known for their ice cream. I have been to a lot of places for hamburgers and then end up also getting ice cream at the same time. It is so hot that ice cream just feels like it will help cool me down. The ice cream was cold and smooth. I liked the large cup that helped so that the ice cream didn't melt everywhere or anywhere as it will tend to do when it is so hot. The service was fast and also pretty standard. I got what I ordered and nothing more and nothing less. This is good. I have actually been to places where they have not given me the correct order which surprised me when it happened. read more

Wendy's - a woman's face on a paper bag - Burgers Near Me - Mesa, Arizona

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Once again, Wendy's is stealing money from people. Placed a LARGE order that included a large chili with cheese and onions, which costs extra. Nope, didn't get it, got ripped off by the staff at this store. Maybe Mesa PD should arrest everyone there. Disgusting practices from Wendy's and this is not the first or second or even third time they have ripped me off. No accountability whatsoever. read more

Had a terrible experience at a different location the night before but came here this night and the service here was so much better. I was having a problem placing an order once the app and the manager (I believe her name is Kayla if I'm remembering correctly) went way above and beyond and ended up comping my whole order. Will definitely return here! read more

Stopped in here today with friends for a quick lunch and ordered the $5 Biggie meal. What a great value. I got the crispy chicken BLT, chicken nuggets, drunk, and fries. I haven't eaten at a Wendy's in a long time and I was pleasantly surprised!! The cashier was very helpful and polite. She answered my questions for me before ordering. Next time I'm over that way I'll swing thru there again! Thanks Wendy's!! read more

asked for sauce for the $20 worth of food I bought and was told it's 50 cents that's insane!

very friendly staff, helpful. The store was clean, drive through was fast. strawberry lemonade is the best!

They park you every single time in the morning without fail no matter what I order unless it's just a fountain drink, absolutely nobody else in drive through they just make me park and wait for a single breakfast item every time, I know this is to keep their drive times low but maybe instead of cheating the drive times by making customers park every time THEY CAN ACTUALLY HURRY UP THEIR SERVICE ITS ONE ITEM ITS RIDICULOUS read more

The customer service is terrible. This girl with glasses thinks she's so funny giving attitude because im reading the menu with no line... L. night shift crew read more

Wow, never encountered someone so rude at Wendy's until today. The "manager" Lisa must lead a really sad life to be so rude and disrespectful! For starters she cut me off 3 times trying to order. All I wanted was to make sure we were on the same page as the last time both bacon burgers had no bacon...did I make a big deal of it or ask for free food?! No I get things happen but wanted to make sure it was correct this time but Lisa wouldn't let me finish. I tried to kindly tell her at the window that I didn't appreciate her cutting me off to which she cut me off again to tell me she only did it once not 3 times. She immediately goes back and starts talking to the kitchen and I hear her talking about me to the cooks. She then hands my bag of food to the young man at the window (who was nice, kind, and professional) and tells him "here get her out of here" and walks away. So I called her out on it and she again won't allow me to speak and covers her name tag and tries to tell me that's not what she just said and please don't come back. I told her I'm going to call about this in the morning.... I should have known better that when I get home my burgers were made completely incorrectly...you're so funny Lisa! We'll see how funny corporate thinks it is tomorrow. read more

Undercooked. Very unclean, surprisingly The health department never shows up here.. not inspected in years Yes. eat at your own risk read more

Food is reasonably good if you're staying inside, Bring Your Overcoat and earmuffs even on a cool morning temp of the store is about 58°the management of the corp. Knows that its really cold, but they insist that it stay cold Customer abuse read more

The service was good and the staff friendly. I ordered the biscuits and gravy combo and upgraded to large. My drink was a large, but I don't feel as though the potatoes were a large and since I enjoy the breakfast potatoes I was hoping to have leftovers for later. read more

Ran out of chili and there still open for another 3 hours is it laziness or negligence either way what a waste of time

Very surprised to hear a voice that spoke clearly and professionally on a Sunday morning. Our order was prepared very professionally and in a timely manner. A total surprise. This place has made vast improvements in just a couple of months. I will be back. Congratulations to the Management and crew Great job keep it up. read more

Service was great, very welcoming especially Sonja, he was very kind. I was about to drive off and I forgot I gave him my card but he let me know before i left. And again great service! read more

Cold food. Out of cups . Charging large for a medium cup. Sorry to say all kids. Very foul mouths!

I was in a rush and they served me way fast! I had a big order too! Thanks guys you made my night :) read more

Wendy's - Take out - Burgers Near Me - Mesa, Arizona

Visited 3/28. Due to dining rooms not open, went through drive thru which was packed. Ordered 2 4/$4 meals. Fries cold, hard and very salty. Spicy nuggets also not fresh. I ordered Diet Coke for my drink which seemed watered down (bottom of cup a bit too soft also). My husbands drink was made fresh as she told someone else she needed one rather than walk 2 feet to make it. Never spoke to my husband, handed him the food and that was all. We are all experiencing a lot during this time with COVID19 but when a place is busy as it was today, there is no good reason for food not being fresh. Should have gone with my gut and not gone there to begin with. read more

we went tonight and could not believe how dirty this place was. you had to walk thru fries on the floor ln order to get to a table, the station where you set your drinks to put on a cap looked like it had not been cleaned in ages. There was spilled drinks and straw papers on it. the garbage containers had ketchup spilled on the edges. I got a coke, but it tasted funny, so tried again, thinking it would be better but it wasn't. I told the clerk about it and got the standard reply "I'm sorry". I have never given a bad review but felt I had to this time. I will NOT be back! read more

I figured my boyfriend would like the Bacon Jalepeno Chicken Sandwich. Upon opening the package, I can't even begin to describe what it looked it. It was sloppy and a complete mess. You couldn't distinguish what was what. He took a two bites and noticed something "stringy". He opened up the sandwich and found a piece of plastic! It appeared to be a part of a glove sauce packaging. Completely disgusted, he couldn't eat any of the other food we ordered. The only reason I'm giving this a 1 star is because the gentleman at the window was nice. If it weren't for him, I would've given this place a negative rating if I could. read more

Wendy's - a burger with bacon and cheese - Burgers Near Me - Mesa, Arizona

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Absolutely disgusting! Homeless people sleeping at tables; changing their clothes. Tables full of trash. Haven't been wiped down/disinfected in forever. Not only could you see the filth, you could feel it. I had to grab the chair with a tissue. The tray with my food was filthy! Floors were filthy & sticky. Ketchup & dried food on the walls. Soda area was . No napkins. Asked at the counter & the lady gave me a dirty napkin. read more

I ate here and not only was the service excellent but the food was hot! I ordered the number 6 combo, it was great even the fries were fresh and hot. Thanks Wendy's! read more

Wendy's - Hot n spicy from Wendy's - Burgers Near Me - Mesa, Arizona

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I bought a Wendy's 4for4 for lunch with sweet n sour sauce for the first time and it was amazing! I dipped my nugs in both the sweet n sour and ranch and let me tell you! I'm not going back! The crispy chicken sandwich was a little bland and dry and there wasn't enough lettuce, but rather than the fries I got the chili. It Hit. The. Spot. I had them add cheese which definitely elevated the flavor of the chili. I also got an Arnold Palmer to drink and it was fantastic. Overall, I'm pleased with this meal other than the crispy chicken sandwich. I would try another jr burger next time. Would recommend! read more

Food was cold again and was given an attitude when asked for my food to be heated up lol

What in the world happened to the spicy crispy chicken sandwich? Price went up but the sandwich is no better than an elementary school lunch chicken sandwich now. The fries were limp and soft too. Sold me good on your French fry commercials Wendy's. You got me there. What happened to the crispiest best fries? I'd compare the sandwich to the McDonald's crispy chicken, but they actually charge correctly for their elementary school lunch sandwiches. So disappointed in what you've become. read more

I was very hungry after shopping at Target and ordered 3 Spicy Chicken Sandwiches at the driv thru which were ok but had too much sauce. The Cheese Bacon fries were delicious. Prices are similar to other Wendy's and service was friendly and quick. read more

Wendy's - Delicious Cheese bacon fries and ok Spicy Chicken Sandwiches. - Burgers Near Me - Mesa, Arizona

In my previous post I meant to say they're Frosty's AREN'T completely melted like at the other Wendy's. I also agree with the other people about the speed of this place. It is beyond slow! This would be the last place I would recommend if you only have a couple minutes and want FAST FOOD. Or even semi-fast or slightly-fast. read more

Hilarious. They make 15$/hr. But are so lazy that they can't even cut up the bacon strips...it literally take 20seconds max..ordered 3 of these and they all look like this. If it's not disrespect from the drive through it's poor quality food... read more

Wendy's - bacon and cheese fries in a plastic container - Burgers Near Me - Mesa, Arizona

Disgusting place, trash everywhere. The bathrooms were gross and the food was barely cooked. Only redeemable staff member who didn't look like a drug junky was extremely nice, heard she quit recently though. 0/10 wouldn't recommend this place to my worst enemy. read more

I just went there on my way to the river. Disgusting. Fries clearly were old fries they just thru in the fryer to "freshen up". Does not take a rocket scientist to know to NOT serve brown, break your teeth so hard fries. Wendy's use to have such high standards. Very unfortunate there are now no quality standards. read more

Wendy's - Re-fried fries - Burgers Near Me - Mesa, Arizona

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Sorry...no photo...because they were so goood, they're GONE! The fries were perfect too! Only thing, there was no lettuce on our Dave's Doubles, but no big deal, they were still GREAT! read more

I was watching tv and a commercial came on for Wendy's about the new Bacon Pretzel Pub Burger. Let me tell you that I was very disappointed with what they gave me. I know I know they always look better on tv then they do in real life but this burger looked like a McDonald's little hamburger for goodness sake. I got charged 9.00 for a combo meal but would have been better off paying 4.00 for a Happy Meal then at least I got a toy. read more

We went to two Wendy's here in Mesa, Az. The first was on Main St. They didn't know how to make a Rootbeer Float so we left to go to the Wendy's on Hampton by Walmart. I asked for baked potatoe and small chili and a Rootbeer float. No problem. Now for the problem. Service was so,so but the chili beans in the soup were hard as rocks and the girl thought they were out of baked potatoes. Baked potatoes seem to be a problem at Wendy's. This is not the first time they had no baked potatoes. It will be a while before we go back to either store. read more

The fries are always cold and the sandwiches are luke warm. Came here multiple times hoping for something different but nope