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    El Pollo Loco

    2.4 (85 reviews)
    Open 9:30 am - 9:30 pm
    Updated 3 months ago

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    Grande Avocado Chicken Bowl
    Lewis A.

    Ordered using their app while waiting at a stop light. Perfect size for a quick work lunch. Staff was pleasant and following guidelines.

    Pollo Bowl
    Patricia S.

    Where to begin.....so I went during a non-busy time (1:40pm) and there was no one in the drive-thru and maybe 2 cars in the parking lot. Not the normal lunch time and definintely not busy at all. I went through the drive-thru to place my order. First thing was the chicken & shrimp tostada with a small drink. Second item was the Pollo Bowl Combo with a small drink. Needless to say, the Pollo Bowl combo did not come with the tortillas, infact the person who took the order for some reason put "not Tortilla" on the receipt. Why? Who knows. Now onto the Chicken & Shrimp Tostada. The receipt was correct but that the meal that was handed to me was not! What was in the bowl was the Shrimp Tostada which contained mangos, no chicken and cost about $1.00 less. This was for my boss, mind you he does not like mangos and since it was difficult trying to get them all out he ended up eating just the shrimp and throwing the rest of the meal away. And to top it off, he tried to eat the sliced avocados that were in it but they were hard as as rock. These were some seriously hard slices of avocado. Now to the drinks. The person at the drive-thru starts to hand the 2 drinks to me and says "oh before I forget, this one is the diet coke." I then asked for a cup carrier to which he provided it to me. But almost lost the drinks because he did not know how to properly assemble the carriers so you can place the drinks in securely. Then I looked at the lids and ask which one was diet and which was the Dr. Pepper. I kid you not, his response was "oh the one I told you earlier was the diet coke." I looked at him and said that I have no idea which one that was because he took them both back and looking at the 2 lids none of the drink indicators on the top were pushed so how is someone supppose to tell which one is which. I mean really, it isn't hard and it isn't rocket science to push down the "diet" and for the Dr. Pepper push down the "other" indicator. He then said he could redo both drinks. Ya think? So all-in-all for a completely non-busy time this was not a great experience, employees not trained properly, not getting the meals you ordered, having to throw one meal away (he didn't want me driving back and having my meal get cold). almost having 2 drinks spill on me because the drink holder wasn't assembled properly, etc. And before anyone says I should've checked the food I really shouldn't have to take everything out of a bag, take all the lids off and examine the food (easier to check when you go through McDonald's or Burger King). Now I can't say much about my bosses food as far as taste goes I do have to say my Pollo Bowl was just the perfect size for a late lunch and was very tasty.

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    1 year ago

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    Olivia R.

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    2 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    3 years ago

    Fresh food and good service I will recommend to all my friends !!! I love the tacos and burritos!!!

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    Olivia R.

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    2 years ago

    I'm got the Double Chicken Avocado salad and as usual it was GREAT! Love El Pollo Loco!

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    Olivia R.

    We appreciate you, Debra. Thank you for your continued support!

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    7 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    3 years ago

    Best food ever Chicken Avocado WrapChicken BowlPiece ComboGrande OptionCitrus Grilled Chicken

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    Olivia R.

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    3 years ago

    I visited this location today, was my first time in here the chicken was delicious, the services was fast, all dining tables was clean

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    3 years ago

    Buen servicio y comida fresca./// goo costumer service and fresh food come and get good food

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    5 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    Page 1 of 3

    El Pollo Loco Reviews in Other Languages

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    Review Highlights - El Pollo Loco

    Fresh food and good service I will recommend to all my friends !!!

    Mentioned in 2 reviews

    Read more highlights

    Bonchon Petaluma - N McDowell Blvd

    Bonchon Petaluma - N McDowell Blvd

    3.9
    (120 reviews)
    0.4 mi
    $$

    Finally got to Petaluma to visit this place! It's like Korean chicken fast food but it's very good!…read moreIt has a decent amount of seatin, and the workers are nice and friendly! Sweet Potato Waffle Fries (5/5 stars) - You know what's wrong with sweet potato fries? They get soggy. These solve the soggy problem! They have that delicious sweet potato flavor and are very crunchy! Veggie Postickers (5/5) - They do not skimp on seasoning! The inside is super flavorful, and there's edamame! My partner really enjoyed the chicken saying they were juicy and flavorful. Also great deal on Mondays and Tuesdays where wings are $1 each (max 15, dine in only) Overall, for fast food this is excellent!

    I got their chicken bibmpap bowl. It was a good lunch option…read more It comes with chicken, or beef or plain. I got it with chicken. It was flavorful. However I do agree that even the spicy has a bit of sweet to it. I got the garlic flavor chicken and got a bit of the spicy sauce on the side, but it had a sweet taste to it. I'm more a spicy person v spicy/ sweet flavor. The chicken Sandwhich also was a bit sweet. However the fries are really good. I just wish the spicy sauce was actually spicy with no sweet. I will say I am looking to come back to try their bulgogi fries. They looked pretty good. Service was quick, staff were friendly. There is an option to basically order on a screen but i choose to order with the worker. He was nice and let us browse before ordering. The place is clean, and has a few tables.

    Photos
    The menu board and the 2 workers manning the front
    The menu board and the 2 workers manning the front
    MoPo Corndog
    MoPo Corndog
    Here's a glamor shot of the Bulgogi Fries

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    Here's a glamor shot of the Bulgogi Fries

    El Pollo Loco - hotdogs - Updated July 2026

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