There's a woman at the counter named Maria and she is so competent & friendly that she really makes a difference. I love to grab a bite here because it is also very clean and the food is consistently super fresh and great quality. read more

Three noticeable pricing increases without increasing quality or dining experience. I am never eating food at habit ever again. I'm done with you guys. If you really wanna bring value to a community and make money without thinking about small potato issues in nickel and dimming your customers you might be able to stay in business, but at this point, you've lost this guy no matter if you lower prices or not. It was a good while it lasted. Good luck in the future, gouging your customers for basic burgers. read more

I waited 15 full minutes in drive through. When I finally got to the window, I said this isn't fast food. I could make a burger faster at home. They said oh yeah it's not fast food. We make each burger fresh to order, like it's somehow better than fast food. Believe me it is not better the burger I got didn't even have the cheese melted on it. It was thrown together fast, and was just like fast food. In every way, it was especially not very good for $10. I would avoid this place completely. Don't make it your habit. read more

My husband uses a walker. There was a sign next to the door indicating the restaurant is handicap friendly. Unfortunately, there is no handicap access to open the door. It is impossible to open the front door without assistance or enter the establishment using a walker or any other disability device by oneself. The doors are extremely heavy. This is not user friendly at all for a disabled person or their caregiver. It really put a damper on our experience. The food was delicious and the staff very friendly and thankfully a gracious patron helped us navigate the door. How many sales are you loosing because of inadequate access? Also, it is impossible to find a direct email address to notify the manager or corporate regarding the issue. Please install a handicap access device to assist customers. In this era it is totally negligent to allow this to continue and needs remediation read more

I've tried contacting management about this issue multiple times but never received a response, so I'm sharing my experience here. I placed an order through their app, and when I arrived, my food was sitting behind the counter instead of in the pickup area. Assuming it wasn't ready yet, I waited. The employees noticed me several times but didn't say a word or ask if I needed help. After waiting a while, I finally asked, only to find out my order had been sitting there the entire time. There was no apology or acknowledgment of their mistake. This wasn't an isolated incident--every time I've visited, the staff has been rude and unhelpful. It's disappointing, and I wouldn't recommend this location to anyone. read more

Super friendly staff. Great tasting food at a fair price. I'm always happy to come here with my sister for our lunch break.

I am a huge fan of this Habit location! The service is always great and there's always plenty of seating! They are always very fast. I firmly believe Habit has the best fast food fries and ranch! I am also a big fan of the crunchy onion rings. They are super consistent with the quality. My only critique would be that the tables are almost always dirty. I know it's fast food, but being more consistent with wiping down would make this place even better! read more

Habit Burger & Grill - Burgers Near Me - Petaluma, California

I've given this Habit locations multiple opportunities to change things around but they just can't get it right. Just walked out of there after 10 mins of standing at the front counter waiting for my order to be taken. A heavy set Latino man refused to even look at me while he constructed boxes. After another customer asked what was going on I told him they dont seem to want to take orders verbally and I walked out. 5 minutes later I was at Five Guy's which attended me right away and served a great burger. Im just glad Habit burger in San Rafael is consistent and ran professionally. I won't be bak to this Petaluma location again. read more

I was so disappointed! First time was this beautiful charred patty. Second time there was no charr,no flavor thin rubbery meat.3 times more expensive as in and out,at least I can taste their meat? It was so aweful,we shared 1 not so charred burger,milkshake,and fried green beans (oily).$24 Wow.Never again! Oh and we didn't get our order right No Bueno!!!!! read more

Cold Burgers due to their lack of communication No Bueno! Just bad overall. Soggy veg, rubbery cheese..yuk. read more

Today Sunday October 12 , 2025 I was at Habit Burger and Grill The young lady that took my order was really rude with me , her name is Mariana . I told her that one of my cheeseburgers was made wrong and she got mad because she said she repeated my order . Her customer service is really bad I always had the same problems before when I ordered in my app , but today I decided to go in person . I will never buy there again . read more

Dined in tonight and everything was great--except for one major issue. The place felt like a subzero freezer. The AC was blasting so hard my food went cold within minutes, and I was left shivering through the meal. read more

How is this the most popular burger place in the US?? I've ordered food from there - three times - and it's been awful each time. They offer an option when ordering - like NO CHEESE - etc, then ignore it. They overcook the painfully dry slice of whatever that is, drench the bun in - olive oil? Butter? Something wet and gross. And you get a cold chewy weird cardboard thing in between wet buns. The fries? Abysmal. They're brown and soft and wet - and have no flavor. I tried really hard - I can't think of one single positive thing to say about this overpriced place. I contacted corporate to let them know how terrible the experiences were (I was guessing the specific location was problematic). I told them I won't eat there again - just wanted to let them know how annoyed I was at the money I lost over food I couldn't eat. Their solution? Offering me vouchers for a free burger. Seriously? After I told you they screwed it up 3 different times - and that I'd never eat there again? You make it right by telling me to eat there - again? That tells me the local location doesn't care and corporate didn't care enough to actually read my email. It's beyond a Hard Pass for me with Habit Burger. I'm actively telling people how awful the food is and that customer service is severely lacking. No. I don't recommend Habit Burger & Grill. read more

This was my go to in SB, I used to work across the street in Goleta so I went to that place nearly every night. Never had anything but a burger and fries. That location had a beach vibe but not close to beach, just a take out line and the food was great. I missed this food forever and for some reason I took a long time to come back to the habit even though they opened in my home town years ago. Man it is good food, and a way larger improvement from the beech hut with incredible menu upgrades. It is priced like fast food and yet has the quality of a sit in diner. Try the Fries! Where else can you get a salad for 5 bucks? The one item that knocked my socks off was the chicken club with perfectly grilled bread and the good lettuce with huge serving avocado. After taking pics the entire family came up from SF just to eat there the next day, I kid you not. Any burger chicken or hamburger is a 10 outta 10. The chicken nuggets also a 10 outta 10, a long with the fries. I didn't care for some of the fancy deep fried tempura avocado or green beans, but the family liked them. The fountain drinks are nice too, they got the mix correct on the coke, not as sweet and some other places that annoys me, 10 outta 10. Salad was great, nobody has 5 dollar salads like this. This place is priced near fast food places but you cant get anything this good at the name brand fast food places. I guess there are some issues with the other services, this place should really solve these issues, one lady was screaming about something about the app order, so yeah guys fix this because you are officially my favorite restaurant again just like you were in 96 in SB. So glad you are here, staff is nice, but also busy. If you come at a busy time, expect to wait, come early or come late. Remember, this is priced like fast food but it isn't fast food, this stuff is not pre made toss in micro wave stuff, it is a char burger super store. Watch them char your burger on high heat broiler everyone can see!! Char, yummy. read more

Amazing restaurant with delicious burgers. The staff was very friendly and helpful. Love coming here

Yummy yummy to my Tummy. This are one of the best burgers I have had. The kiddos wanted hamburgers and suggested we go to the Habit Burger. First time at this location in Petaluma. I got the Bacon and cheese hamburger and the kids got the same but they they added avocado and all the trimmings. They were delicious. For Flavor I give it 7 stars but Yelp only lets me do five stars. The fries I didn't really care for they were not crispy like I like them but the hamburger definitely made up for it. Customer service is excellent and they are pretty quickly at getting food out. Definitely a must try when in Petaluma with the family and want to grab something to eat on the go. Good job The Habit Burger!!! read more

See all

They automatically charge for tip when placing an order then they expect to also tip when pay. Ridiculous

A Yum Brands company. They own Taco Bell, KFC, Pizza Hut and more. The place, the feel, it's like Chili's but more casual and personal. You can see cooks preparing your food and employees are so close and well, personal. On this weekday evening the restaurant was mostly empty although being early evening hours. A business like this found within a cluster of shops some distance from the main road would have a hard time luring customers. With no major signage letting drivers know burgers are close, they miss out on a lot of passer-by traffic. After hitting the local trampoline park, took my nieces for a bite. They enjoyed kids meals and made use of the free refills on fountain lemonade. My youngest nibling says the lemonade tastes real. A lot better than the ones she's had around town. I had tempura green beans. They felt healthy, I dunno if they are or aren't. For dining with kids, it worked. Not sure I would return. One and done kinda feeling. Maybe it's the floor tiling, the place gives me Chili's restaurant vibes. read more

Doesn't anyone know how to cook fries! The burger was ok, but the fries are something to be desired. Soggy, limp. Terrible read more

Habit Burger & Grill - If you like soggy limp fries, go to Habit Burger! - Burgers Near Me - Petaluma, California

Excellent service, from friendly, efficient staff members! Delicious charburgers! A clean, organized restaurant dining area and storefront. Reasonable prices and diverse menu, including the Impossible Burger and Vegan Burgers. Will definitely revisit! read more

See all

Was a huge Habit fan. Likely will be again. Just have to get over a recent experience. For starters - unless you like fried parm cheese - don't order the new pesto chicken sandwich. The bread is crusted with so heavy a layer of parm cheese I could barely taste the chicken and couldn't taste the pesto at all; not to mention the cheese is so crusty it shreds the roof of your mouth. Service or policy - they now charge 60 cents for extra ranch dressing. I get it. Inflation. And probably a lot of abuse. But I just spent $80 and tipped. Tell you what; Next time - take the 60 cents out of your tip. read more

Great burger! Came out hot and fast. The drinks area was well organized and tidy. Service was friendly, welcoming and efficient. It was just a perfect quick stop in the middle of running errands in that shopping center. read more

First time I've tried Habit Burger and it was outstanding! The staff was super friendly and greeted us immediately! Our family ordered three burgers, Onion rings, fries, and fried green beans. Everything was delicious and perfectly prepared! The green beans and onion rings were absolutely amazing, we could have eaten another order of these. The fries were good. Will definitely be back! read more

The Habit has been our go-to dependable burger place in Petaluma. After this time I don't think we will return. Hubby ordered a charburger with no lettuce and with cheese. He ended up getting a paper thin beef patty with no hint of char on it. This patty came on a bun with nothing on it but three little pickles, a ton of mayo, and a thin slice of cheese. No tomato. No flavor. Might as well have gone to In N Out for their wafer thin beef patty because at least it tastes good! Sorry to say anything against a local restaurant that used to be our favorite in town but this place is not meeting the standards of the burger eating public! read more

Meh. Wasn't impressed with app or customer service. Tried to order impossible burger but no option to remove mayo. Called and asked why. They didn't know (or offer to take order over phone despite it being possible per their recorded blurb). Went in person to order but defeats purpose of the app having to waste time waiting around. You can remove mayo on normal burgers. read more

Burgers and fries are delicious. Quality is consistent, service is great and the staff is always friendly! read more

Habit Burger & Grill - Original Impossible (TM) Burger with Cheese, Charburger with Cheese, and French Fries - Burgers Near Me - Petaluma, California

Shout out to Jurli at this location. I don't know much about Habit. I don't usually go to places like this, but every time I have it's been someone behind the counter who really didn't care much about the business or customer experience. This dude behind the register at Habit, though? Gave off the airs of a five star Maitre D. Seriously, great service, connection, care. Having worked in fine dining in previous careers I can say, dude reminds me of people that are passionate about hospitality for the sake of the craft. This dude's crushing it and he'll go far. Habit's lucky to have him. read more

The Burgers are the best! Flame broiled! Everyone really enjoyed the onion rings! The kids loved their Shakes as well.

Our nephews and nieces love Habit Burger, so when they're visiting we always take them! Our experience has always been great--we've not experienced any rudeness from the staff or locked doors during business hours! The food is always great--we're not eating burgers and fries often for health reasons, but I've never had an issue with the food. I'd consider it pretty solid. I also love all the condiments they have available, especially pickled jalapeños which are great for cutting through the fat of the beef patty. My only minor complaint is that indoor seating is very limited. read more

Would like to give them a zero. This review is to let Habit know how unhappy I am that some corporate person discontinued my favorite item. The Tri Tip sandwich. This was their only distinction from the scores of other burger places. I am done with them because of this! Local Habit location is fine read more

This review reflects one order. I usually have a good experience but today was not that. I ordered food to be delivered just like I always do. About 25 minutes later I get a text from my delivery person that they are approaching with my food. About 2 minutes later I get a text saying that my food has been handed to me successfully. Only, it wasn't me. So I called the drivers number and told him that I did not receive my food. He says, "oh my god" a few times and says he'll fix it. About 10 minutes later I get another call from him asking my address again. About 10 more minutes pass and I get another call. This time he says that he is here. I walk out all the way to my driveway and look both ways. I tell him that I don't see him. He says," oh my god" a few times and asks for my address again. It goes on like this for a couple more rounds. 4 to be exact. Then nothing. Ok. Now I try to call the restaurant but there is no way to speak with a person. No help there. I call DoorDash because they were fulfilling the order. I did speak with a person but, he couldn't help me because I ordered through Habbit and not them. OMFG! I'm going to have to email them a complaint, that's my last chance to at least get my $$ back. Only thing is, to file a complaint, they want an order number and I don't have one because I never received my order! Ridiculous! I even went back to the order on Habits site and found my order but there was no ticket number there. So now I'm hungry, I'm really mad and I have no way to get help. How F***ed up is that? read more

Update to my previous review: The manager contacted me with some gift cards to try the food again. That order for the office came out perfect with no mistake! We tried the food 2-3 times since then and we noticed huge improvement! . They are more on top of the orders now. Thank you for listening to the feedbacks and make it right ! we are excited to order from you guys again :) read more

Being a vegetarian, I don't find too much options to eat but when I have a craving for fast food~The Habit Burger comes to my mind. Their veggie patty is pure soul food made by experienced chef. The service and ambience are amazing. Specially thanks to Yasmin- General manager of Habit for giving wonderful service to everyone. read more

Shhhh. Don't tell anyone but every once in a while, I drive 23 minutes to get a cheeseburger and sweet potato fries from The Habit! I giggled out loud when I saw the "coming soon" sign near Coddingtown! :) I've had consistent service and food since the first time I tried it last year. The iced teas are pretty creative as well. read more

Came in during a trip to petaluma with friends. Everything was closed so we entered up here at habbit burger instead of where we wanted to go. The place was actually clean and the sales associates were very friendly. This place was also bigger then the one in Sacramento so I do give them credit for that. I don't know why but I can't get over the fact that the food was actually pretty bland. There really just wasn't much to it. I oedered this bbq burger thing with bacon and fries. I couldn't taste the fries or bacon at all. This is deffinatly a burger shop that I'm not really seeking out or making a point to come back to. I do believe that the habbit burger in Sacramento tasted better then the one in petaluma but the one in petaluma had a nicer dinning area. read more

Habit Burger & Grill - Burgers Near Me - Petaluma, California

See all

I've been here twice and each time, the customer service was outstanding and the grilled chicken sandwiches are always delicious! The ones I have eaten from here do not get soggy right away nor fall apart right away. Will definitely be back when we visit the area. read more

The cobb salad was weird and it had little itty bitty pieces of egg. I prefer much larger pieces of eggs in my salads.

the guy working at the counter was super friendly and answered my questions about alternative menu options. i'm so glad that the habit has a veggie burger! this place is close to campus so it's a good spot for me to go to for a lunch break. they unfortunately don't have a gluten free burger bun, but they DO have the option to lettuce wrap it, which i did, and it tasted amazing! i also ordered a strawberry shake and it was delicious. it tasted very fresh. read more

Habit Burger & Grill - Veggie Burger, Lettuce wrapped, French Fries and a Strawberry Shake - Burgers Near Me - Petaluma, California

Food is good, thicker burgers. Service is fairly fast although they do have some kiosks that you can order your own food and pay. Feels like an old diner atmosphere/ambiance. read more

The employee said this is a normal amount that you will get when you order the onion rings. Really??? It seems I just got a half of my order. The onion rings were overcooked and they shrank. I got a bigger portion when I ordered at The Habits in Napa. read more

Habit Burger & Grill - Onion Rings - Burgers Near Me - Petaluma, California