I would give El Segundo Dermatology, Dr. Zach, Cristina, Ruthie & the whole team 20 stars if I could. I struggled with adult acne and rosacea for years, and it was only when I came to ESD that Dr. Zach was able to give me a correct diagnosis and get me on a treatment plan that has been LIFE-CHANGING! He is so knowledgeable, honest and helpful as is his entire staff. Everyone is so kind and friendly that I truly look forward to my appointments. The office itself is beautiful, immaculate, and very easy to get to with ample parking. It's taken me years to find a doctor and office like this where I feel so seen and heard and where I am getting above and beyond care. I am so unbelievably grateful for Dr. Zach & El Segundo Dermatology! Bless you all! read more

Hello - Horrible people. Katrina, desk help: no empathy, unkind/unfriendly. The office is very unorganized and the people that work there seem to think they are better then everyone else. This kind of behavior does not give you the care that you need, i.e. it is all about them, not you - you are the most important person! All they want to do: Sell you on things you do not need, it is all about money to them. Do. Not. Waste. Your. Time. Thank you for reading! read more

This office doesn't care. They overbook and you have to wait. They don't tell you how long. When I got upset their, unprofessional staff gave me the run-around. When the doctor came and saw I was upset at his staff he refused to honor his appointment and left the room and I had to get dressed with not having seen him. They told me never to come back. I was heartbroken and they didn't care about me as an individual. They told me I was rude for telling them I wanted to see my doctor within a half hour of my appointment. This happened twice so it's just as well that I won't be returning. DON'T GO HERE! read more

The staff is very racist and they delay my authorizations for a whole month . And when I call to inquire the staff totally dismiss me . For some reason these medical offices are completely dismissing African American women not And not helping us properly putting us last Continuously. As an African-American I feel like in the healthcare community we are treated less than other races. read more

Very poor quality aftercare. Have left numerous messages for the doctor to call and they still haven't after 8 tries. I gave up.

Horrible service im trying to get an appointment for my son referral for his acne and they making it such a difficult situation I wish I can change him with another doctor plus reading this review honestly I don't think they can help my son read more

This Dermatology office is the best!! The office is super clean and organized, and the staff is always very welcoming. I travel up from South Orange County to have my laser work done by PA Zac Johnson. He is amazing - always professional and courteous. He explains everything clearly before he begins all procedures. This helps build patient trust and definitely puts my mind at ease. Zac is also thorough in explaining any after care that is needed. I most recently had some filler injections done by Dr. Azimi. Wow was he amazing too! He is very knowledgeable and super gentle. Great bedside manner, and just very zen energy which helped put my nerves at ease. He was very patient in explaining the procedure step by step. I highly recommend this dermatology office, especially PA Zac Johnson and Dr. Azimi - they are amazing health care professionals! read more

I called the office during business hours hoping to schedule an appointment for my father. No answer, so I left a detailed message and my information so they could get back to me. 3 days later and I have not gotten a return call. Disappointing, we would have liked to support a local business. read more

As a new patient I was very impressed with how thorough Dr. Azimi was. I've found that most dermatologists speed through the exam but this was not the case here. read more

I love this office. Zack is amazing. Extremely fast sevice. Very nice receptionist and also Zack's assistant is the best. I recommend 100%

Beautiful office. Great and friendly staff! Free parking. They took care of my skin problems in one visit.

Great dermatologist. The routine he gave me cleared my skin up! So grateful to have found this place

Solid business based on one visit so far. I found Dr Wang on yelp and sent a message asking for an appt asap due to an escalating issue. He replied within 24 hours and shared that he was on vacay but if urgent to go in bc there's lots of doctors that can help. That was "love" #1 I called right away and they luckily had a opening and fit me in same day with a PA. I was hesitant but I needed to see someone so I went anyway. That was luck but also "love" #2 Then I arrive, parking is super easy and then within 10 mins I'm being seen. Note that you should go to their site and print the first time patient docs before you go and bring them to submit. Makes the process far easier. Operational efficiency, "love" #3 The PA was sharp, I mean on it within minutes had things figured out, really smart and had a nice and professional bedside manner. Her name is Christina Beck. I'd highly recommend seeing her. And her assistant Alicia was great too. "Love" #4 The ambience of this office screams class, cleanliness and a sense of "trust us, we know wtf we are doing"! Which I respect and is my final "love" #5 I'll definitely use them again if needed! Update: it's been three weeks since the visit. Issue is resolved! They are confirmed rockstars ;) read more

The office never returns voicemails or answers the phone. They were not even able to answer the simplest questions. It's frustrating and unprofessional. It's disappointing as they were recommended but I would never recommend this place. No reflection on the doctor because I never got past the front office staff. read more

This office never returns a call. I've left several and NOONE called back. Does the boss know this...?

This has to be one of the most professional and well run doctors offices I've ever been in. Starting from the initial contact with the front desk staff, I realized they were a very well oiled machine! Melena was the MA who took me back, she did a very good job of assessing the situation listening to my concerns prior to having me meet with the PA. EVE KATZEN, PA-C.. it's always very reassuring as a patient when you can feel the confidence of the healthcare provider treating you. Eve was amazing, very knowledgeable great bedside manner. She listened to my questions and concerns, she gave me treatment options and algorithms that may best treat my situation and together we came up with a strategy and game plan! Eve represents the brand of El Segundo dermatology very well, her confidence and obvious passion for patient care is overwhelming. Dr Javahery is my fav dermatologist and Eve my favorite PA! Amazing team! Happy holidays, see you in 6 weeks! read more

I really wanted to love this place! It's a beautiful office in a great location. DO NOT GO HERE! Dr. Merati had no interest in being personable, helpful or spending more time than she had to with me. My very first appointment- she mumbled her name and barely made eye contact. I had to look her up on the website after she left the room multiple times. Clearly, I was an inconvenience. Mind you, I waited about 45 minutes in the room to see her. She barely explained anything and when she did, I was given the medical terminology for issues. I'm not a doctor and would appreciate a bit more- what is this, why, how, etc.? COME ON- bedside manner 101. She asked me if I was allergic to some numbing agent (scientific name only) and I said I don't even know what that is. She basically shrugged it off and went ahead. My biopsy area was infected for a week after. I'm sure it was fine and I trust she knew what she was doing(?), but a little hand holding and explanation would have helped. Customer service is clueless. I wanted to follow up on further treatments, but they couldn't get me out of there fast enough and lost my "business" as a result. Also, I am pretty easy going and it takes a lot to make me upset. It's almost like they are actively trying to lose patients. Very odd and extremely disappointing. read more

I had an appointment to get a skincare regiment for my acne through telahealth (over the phone), which was a very convenient option for me since I have a busy work schedule. The whole process was very quick and easy, I had sent their PA Zachary Johnson pictures of my face early in the day and during my lunchtime he called me to thoroughly explain to me what was going on and to prescribe my medication. I really appreciated how smooth and convenient the process was, I would definitely recommend this dermatology to my friends and family. read more

I love this place. Everyone's is very friendly and helpful. Dr. Zach is the best dermo ever. He has a super mellow demeanor and is easy to talk to. He's very knowledgeable and has helped me get the best treatment possible with my shitty insurance. His assistant, Cristina, is also very knowledgeable, helpful and kind. I really appreciate the friendliness and professional behavior of all the staff members here. And their excellent treatment can't be beat. I have and will continue to recommend El Segundo Dermatology to others. Thank you Dr. Z! read more

Dr. Zack has been helping me for 2 1/2 years with my teenage acne he was very kind and nice to me and my mom who also need help. The whole vibe in the office is great it is very clean and is has a quick waiting period. Everybody is very nice and patient. Zack cleared my acne under two months!! He is super reliable!!! read more

There are some great people who work here. But when it comes to the actual doctor we've been seeing, we are incredibly disappointed with Dr. Tran. Perhaps she is an intelligent, qualified doctor but her bedside manner needs a LOT of work. Over several months she treated my wife and I like we were both idiots. She was particularly rude to my wife who is an immigrant. Despite my wife's fluency in English and lack of an accent, Dr. Tran always spoke down to her as if she were an infant who could not comprehend the simplest concepts (exact quote from Dr. Tran: "if you get pregnant, then we need to talk about abortion. Do you know what abortion is? It means killing the baby.") No shit, doctor. Beyond this, she barely spent time with us during the appointments to address our needs and concerns. She was flippant and impatient. Fortunately, her assistant Denise was INCREDIBLE in going the extra mile after Dr. Tran dipped out after spending less than 5 minutes with us. But Denise is not always there. And ultimately we deserve a doctor who treats her patients with respect. Thus, we are switching to a new dermatologist today. Please go to another office for your dermatology needs, or at the very least make sure you are not paired with the unprofessional Dr. Tran. read more

This is my second time getting my Botox done with Zach. I usually only get my forehead done but decided to try a lip flip. I saw results after only a couple of days. I love the subtle change to my smile, my top lip is fuller and doesn't hide when I smile anymore! read more

El Segundo Dermatology - Lip flip results after 5 days - Dermatologists Near Me - El Segundo, California

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Zac and the El Segundo Derm team are some of the most knowledgeable and friendly medical staff you'll ever meet. Every time I go in for a procedure if any kind, they give you top tier treatment and service. Most recently, I did a tattoo removal with Zac and it couldn't have gone any better - easy and really effective. I've done multiple sessions with him now and my tattoo is completely gone! I would highly recommend them for any derm related services. read more

I went to El segundo dermatology on 3/10. I was prescribed a cream that requires a pre auth from my insurance. My pharmacist and I called many times to follow up. 3 weeks later, I still don't have it. No one took care of it. I called & complained to the person who answered today, they said they sent a different prescription to my pharmacy. Guess what? My pharmacist didn't receive it so she called twice and no one has returned the call. read more

I've been to 3 dermatologists now, never have I been so impressed with the conduct professionalism and friendliness of Dr Zack Johnson. Dr Johnson with the assistance of Vanessa took care of my needs and assisted with a procedure that took under 5 minutes of total time in the office. I would recommend Dr Johnson if he has availability, I would assume that he will become popular quite quickly. read more

I visited El Segundo Dermatology for my annual skin cancer check between July and September 2020, when I had a few suspicious spots biopsied and some cut off. The offices are new, modern, and very clean with a dedicated medical staff. I received great service and I really like the practitioner who took very good care of me and was very thorough. However, I would not recommend this practice because of its blatant incompetence with billing. I was overcharged twice, in September and again in October, for hundreds of dollars. The person in the billing department was unapologetic about her mistakes and refused to take responsibility for them. I discovered there was a problem after my first set of visits, when I received a text message saying I had a bill for $160. The text provided no details, no date of service, nor any information about what the charge was about. I called the office and left messages, and no one got back to me. I called for the third time and finally spoke to Katrina in billing. After checking my Explanation of Benefits and speaking to my insurance company, I realized that my actual responsibility was $39.09, not the $160 El Segundo Dermatology claimed I owed. My insurance representative called the office to confirm. I then forwarded the EOB to Katrina and settled up the bill. Unfortunately, the same thing happened again in October, when I received a text with a bill for $120. Again, I spoke to my insurance agent and left a voicemail for Katrina to please follow up with me. She never replied, so I sent an email asking her to provide details about the bill. I got a flippant response the following day with the date of service and line numbers, totaling the $120 charge, including an $80 copayment which I had already paid on the date of service. I double checked my Explanation of Benefits and sure enough, I was responsible for $22.62, not the $120 they claimed. I emailed Katrina about the inaccurate bill, attached all the documents I had, including the EOB and receipts for past copayments, and let her know my insurance rep tried to call her to confirm this and would be trying to reach her again. She never apologized, nor gave the impression that there was any urgency to resolve this. Rather, Katrina continued to blame my insurance company for her incompetence, telling me they sent the wrong information. If I had not been so organized with my medical records, I would've been out hundreds of dollars because of El Segundo Dermatology's negligence. That would be tough to swallow any year, but in 2020, when so many of us -- including myself -- are struggling to make ends meet, it's unconscionable. I suspect this is not an isolated incident. If you're considering visiting this office, be sure to check your bills very carefully. read more

I haven't seen a Dermotalgist in a coupon of years and I finally got to visit this office today and I'm very happy with the outcome. The office is very clean and inviting as well as the staff. Dr. Zach got to see me today and he is very professional and he helped me understand everything clearly. I can't wait to go back and recommend it to my family and friends! read more

My family has been patients at El Segundo Dermatology for many years. We love PA Eve; Dr. Ke is a fine surgeon; and the office staff is kind and capable. I'm writing this review because of the exceptional assistance I received from Stephanie. I had a problem with my new insurance and Stephanie was diligent in helping me resolve it. She really went out of her way for me and it was so appreciated. read more

I am so glad to have found a dermatologist's office that can help myself and my clients with our skin needs. I am an esthetician and refer all my patients to Zachery for skin checks, mole removals, Botox, laser etc. Cristina is a great nurse who makes me feel comfortable every time as well. I honestly look forward to going back. My visit feels like I am seeing friends not a doctors appointment. Thank you for making me look and feel great!!! read more

How can I actually get a real person to pick up the phone to make an appointment? Have been calling non-stop and no one ever answered.

Wait tines varies but doctor Zachary is very kind and attentive :) ivebeen here multiple times for lessons destruction of warts and he's been attentive to all my concerns. Thank you zach read more

The office is beautiful and clean with an area for you to charge your phones. This is the best dermatology office I've ever been to and not only for the aesthetics of the office but they have the nicest people and the BEST doctors.Dr. Ashley Magovern, MD - took care of my lump on my leg and my suspect mole in my face all in one visit. She was so caring and nice and I can't believe how efficient she was. I went to 2 other dermatologist before her and she was the only one that said, " let's take care of this now". AMAZING!!! I highly recommend this place!!!! read more

Went to El Segundo Dermatology today for the first time and I had the BEST experience. Went in for a tattoo removal and they made me feel comfortable and welcome right from the start. Zac made sure I knew exactly what he was going to do prior to doing it so I was prepared when he began the first session of removing my tattoo. He really put me at ease and did a great job! Thank you to everyone there and I will be back for my second session soon! read more

I'll be honest, I was a bit skeptical based on some mixed reviews here on Yelp - some people were all in, others had some rather negative analysis. I've actually never even posted a Yelp review but felt the need to stand up for these guys; I had my first visit today and it could not have gone better. Everyone was beyond nice and accommodating, service was quick and efficient. Will absolutely return if necessary. Thank you ESD! read more

Bad experience and I never give bad reviews on Yelp, I had treatments done which I was told was covered by my PPO very good insurance. After 3-4 treatments, I receive a large bill from EL Segundo Derm. When I ask about the bill I was told "oh the treatments are not covered" what? Why didn't you tell me!?!? Months ago? Accounting lowers the bill (not by much) and tells me here is you new balance! I have no choice but to pay or collections. Mind you my insurance pays for Dermatolgy! I just really feel like bad business practices here! Not real with their patients. Just gave my last payment and will never return Be careful! Bad accounting ! read more

I just called this office to schedule an appointment for a patient and had the worst customer service ever!! They would not schedule an appointment without having a copy of the insurance card (front and back) either emailed to her or sent by text. I told her I was helping out patient schedule the appointment for a specialist office that had been approved by her insurance. I offered to send eligibility information from the LA Care website along with the Medi-cal card and she proceeded to say she could not schedule anything without both cards. I work in healthcare and something is terribly wrong here read more

I've been seeing Dr. Zachary for 3 mos. He's been freezing moles/skin lesions off my back. The constant itching and bleeding is gone. My skin is clearing up and in a few more visits I'll be good to go. Skin tags are next. Dr. Zachary has a cheerful manner and excellent communication skills. He's a great listener and even laughs at my awful jokes. He has two assistants, Cristina and Wendy, that are equally professional, cheerful and concerned for everyone's well-being. I highly recommend Dr. Zachary and El Segundo Dermatology. read more

Funny how this place says they will charge you 50 dollars if u cancel within 48 hours but at the same time they called 12 hours before my appointment and canceled on me no problem. I waited 2 weeks to come here just to be canceled on last minute. Plus the lady on the phone was rude rude rude. read more

Incredible place with great service, Eve Katzen took care of me for my acne and she made the experience comfortable and great! Eve is someone who makes yo I feel very comfortable and is always open to any questions you have, she takes the time to learn about you both as a person and as a client. I appreciate everyone here who has been helping me out. Amazing people , even great music in the lobby! Whoever is putting that playlist , love it! read more

Doctors are fantastic but front desk staff is unorganized, never on time and is rude. Was required to wait 26 mins. before I had to leave without even seeing the doctor. read more