We purchased a home in 2020. Just prior to the sale the seller entered into an agreement with Elbert Construction to replace the roof due to hail damage. The roof was replaced by Elbert a few days prior to closing. The day after closing it rained and the roof leaked heavily everywhere flashing SHOULD have been installed. Yes, they missed flashing. The company came back out and flashed; however, it was not competed correctly as two areas still leaked. I both called the company and emailed them with no response. A roof is only as good as the contractor that completes the install. I hired my own roofer to button up their errors in Elbert's work. It is shameful of a company not to respond especially when the workmanship and product should have been covered. read more

We had a new roof installed in 2018 and have repeated had leaking issues near fireplace in Great Room. 6/7 service calls have not fixed problem. Now, They have been acquired by Restoration Solutions and I have submitted multiple emails & phone calls with NO RESPONSE. They are NOT honoring their Warrenty & Guarentee for Roof replacement. The nice ladies on the phone always are sympathic but say they will give the messages to "Kevin" but that he is SOOO busy...I cannot get transfered to a supervisor or manager. Tom Graddy 2164 Mustang Chase Dr Carmel, In read more

This company and Jered Hart have given me a run around for over nine months. My roof replacement was faulty and took months to fix. I have not gotten my gutters and downspouts replaced yet! Mr. Hart has gotten his commission for the job but has very little to get it completed. Find another company. Bob Zier read more

Quality of workmanship on new roof and gutters was satisfactory but their customer service during and after the job has been absolutely pathetic. Other work quoted to be completed was left undone, with no follow-up by salesman or other company personnel to explain why. read more

Put down a deposit a week ago, and now we can't get anyone to schedule the work. They made sure that we paid the deposit right away, and now we can't get Brad, the guy that schedules the work, to answer us when the work will be done. read more

Hired to replace two roofs. Both new roofs leaked and golden pledge Warr. Worthless. Never heard back from this company to have leaks attended to. Besides they destroyed gutters, a/c unit, vent pipe, drainage pipe, antique bird bath during old roof tear-off. Another company told me they were hired by neighbor of elbert owner whom had same situation of ignorance of roof failure. BEWARE read more

Outstanding service! I used to roof in college. Having that experience, I saw that the Elbert team did a fantastic job on replacing our roof. I was told by the sales rep that they do the job right and don't cut corners. I can first-hand attest that it's true! They do it all right - high quality, as if they were replacing the roof on their own homes. They were also highly efficient to minimize interruption (I'm working from home). I highly recommend Elbert Construction!!! read more

We hired Elbert to replace our roof, which had hail damage and a leak. We also asked them to paint the gutter guard screens to match the color of the gutters. They left without finishing the painting and we developed a new leak which we called repeatedly about. They would tell us they were coming out and have never shown up. We own a reputable business in Westfield and are disappointed and shocked that they have chosen to damage their reputation in this way. We still have $1000.00 of their money which I'm assuming they know is not worth collecting, as the work would be more than what they want to deal with for the money. read more

After worrying for months about a condensation issue in my attic and a leak near my chimney that was causing water damage inside the house, a friend recommended that I call JJ Beard at Elbert. (Elbert re-roofed their home and did such a nice job that neighbors have been asking who did the work.) My stomach was in a knot -- it's an older home and for all I knew I was looking at an expensive repair or even a new roof plus repairs... JJ made time to come over that very afternoon. Walked around the house with me and explained what concerns he noted, then climbed up for a closer look. Came down with what I considered great news: The roof probably has five more years in it, and his crew could fix the chimney and install vents and replace a couple of missing trim pieces for a reasonable cost. Got it scheduled within a week and the trucks showed up within one hour of appointed time. Clean cut, personable employees. All work was completed in one day and without leaving a mess for me to clean up. JJ followed up afterward to confirm that I was pleased. I am so relieved that I do not have to cringe when spring rains come. When my five years are up, I'm calling JJ again. read more

I used this company from out of town with all communication being done over the phone and email. I was told the reason for my leak was backed up snow (when it melted, water came in). 13 ft of single tab shingle caps on ridge vent was replaced (approx $11 in standard 3 tab shingles) and was guaranteed that they could find the color to match. They did not match the color, they shot a little extra caulking around pipes on the other side of the house to justify the massive "minimum charge" of the company of $500. Coincidentally, my bill was $502. I have yet to see the work, nor has it snowed yet to justify the cost, so I'll keep you updated as to if they come back to fix it when/if the snow melts in again. read more

Elbert Construction replaced our existing roof back in September 2019 and the process went smoothly. Shortly after this replacement we experienced a leak in our chimney and contacted Elbert to do the work. It took a couple of weeks for a rep to come out and get us a quote on the chimney repair ($2500). We paid a $1000 deposit as requested that day. The check was promptly cashed two days later on Nov 12 2019. After this, we didn't hear from them for about two weeks. This is when I started to call and inquire about when the work would be completed. What followed was a series of them having no idea when they would be able to come out and do the work and me constantly calling and leaving messages for the scheduler (which were sometimes never returned). Material was dropped off in our driveway by mistake a week before the first scheduled repair was going to take place (we're in mid December now). Snow caused this first appointment to be postponed. I was assured we were the next siding job on the list and as soon as weather permitted, it would be complete. There were plenty of fine days between mid December and Jan 06 2020 (when the job was finally completed). Long story short - no problem cashing our check with alacrity but waited two months to have a half day job completed. This experience completely negated the ease of the roof replacement. Would not recommend this company to family and friends. read more

We hired Elbert for a very simple siding issue (a small part of the roof had to be changed because of leaking) and even though such a small job that took about an hour costs $1000 with Elbert, we were happy to pay for a big company (assuming they were professional). However, the contractor came to our house on the assigned day and said he started working between the backyard and the second floor where he used the room's window to get to the roof. He opened the window and took off the sieve (without letting us know) then he finished his work and LEFT!). The next day when my husband was in the backyard he saw our two years old's half body hanging from the room's window that as far as we know has a sieve and is always closed!! Yes, we literally ran to catch him before he falls off from a 2 -floors height! And discovered what? The window sieve was dumbed on the backyard grass!! Elbert's contractor did not even have the decency to put the sieve back to its place! And we would've never known that he even took it off since it's very light and you can barely tell its there when the window is closed. I called Elbert's office that day and i told the story to a lady who answered the phone, I was very frustrated and crying since we were losing our son because of their reckless worker and their mere irresponsibility. The lady promised that they will investigate into the situation and i gave her all the information necessary. Two days later I got a voicemail from someone at Elbert's office saying that she doesnt really understand what i was talking about. Seriously?? I did not and will not contact them again, the only reason i am writing this review now is to make sure that nobody will go through what happened with me and my family. Every Time I remember I was going to lose my baby, I tell myself I don't want this to happen to anyone else. DO NOT HIRE ELBERT they are untrustworthy around your house read more

what a rip off.!!!!!!!!!!!!!! they promised my mother a siding job the first of December and now it's febuary and.......no siding. kept 20% of her down payment. which amounts to around $2000.00. is this who you want to do business with?????? I WOULD NOT!!!!!!! read more