Billing nightmare. Patient bills fluctuate with unexplainable added charges that are not submitted…read moreto insurance for payment or applied to deductables. Sends invoices for equipment not received.

I was lied to by Michelle Bridges so called former Youth Pastor.She describes herself as this so…read moreI'm not lying. I have it on video. Many people in sales tell lies she is one of them. The company tried to sen people to my home we did not want in our home so I cancelled The service. Per Contract they charged me over $480 and never set foot in my home for one minute of respite care. Beware of this company they are predatory and prey on you at your most vulnerable time. They are basically thieves.

The Louisville team have been great to work with and very responsive. They are very compassionate…read moreand empathetic about the care we provide and ensuring that clients and their families are taken care of.

I just wanted to say thank you to Autumn and also Sue for setting us up with Autumn...I can never…read moresay Thank you enough to both of you. .You guy's are GREAT! ! So compassionate and caring it means so much to me..Autumn honey Thank you again for getting out in this mess to take care of me! ! (I really thought it would be tomorrow that you would come and I tried to tell my honey that but this ordeal we have been through freaks him out..And this wound vacuum really scares him (that will be our secret. .lol.If anyone is looking for a excellent Home Health please call Care Tenders They are numbere one in my book. .And shout out to the Best wound care Dr . Rodney McMillan he is the reason I have them...So Thankful to have all these Great people helping me with my ordeal..

I needed service from Caretenders in Louisville KY. I had a really bad back surgery and needed…read moresomeone to check my incision while staying with my daughter in Louisville.I came back home on a Wednesday morning and got a call from my nurse Kevin that night saying that I was discharged and someone from Caretenders in Elizabethtown Ky office would be coming over on Friday. At 2:30 they still hadn't shown up so I called my local office and they had been waiting for 2 days for a discharge from my nurse Kevin. My local office called them to get Kevin to discharge me. After about 90 minutes I still hadn't received a call,so I called the office in Louisville and it had been done for over an hour. I had to ask them to call my office so my paperwork could get done. I'm so displeased with how the nurse and the office handled my discharge if I ever have to stay at my daughters again I WON'T be using Caretenders !!!

I was a patient at this facility following a hospital stay due to sepsis related to my multiple…read moresclerosis and bilateral pneumonia. I'm wheelchair bound and this facility violated my patient confidentiality with other residents and staff. I was left at Sub Medical Plaza by their driver , Patrick . At the time, I had no use any limbs . He left me outside in the parking lot with no way to get inside as I could not touch metal. The wheelchair was metal and the doors, elevators , everything was metal . Due to my recent injury I could not even eat with silverware. The interaction with metal sent shockwaves through my body. Patrick refused to take me up to the doctor. A stranger finally came and saw me crying and took me up . After the appointment, I found out that Patrick had ran his mouth to a CNA that was with another patient being taken to an appt where he openly berated, belittled me in front of both individuals. I reported this to the facility manager, Jeremy , which comes into my room with the door open and tells me that I'm there bc that's where my "sister wants me to be " and he has spoken to Patrick and it won't happen again. Well it should have never happened to begin with!

Sitters from ComForCare have stayed with my mother at least one afternoon each week for four months…read morenow while she is in memory care. This allows me to take my father out of the facility for a meal or to visit my home for short periods. I have great confidence in them, and their managment was been terrific for our family to work with.

From the owner: For our clients' convenience, Louisville ComForCare offers senior care services including, but not…read morelimited to: Transportation and errand assistance Companionship Grooming and hygiene aid Medication reminders Transition of care services Meal planning and preparation Toileting and incontinence care Light housework Home safety evaluations Meal planning and preparation Respite for family caregivers