They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

I WOULDN'T RECOMMEND THIS JOB TO ANYBODY & if I could give 0 stars I would ..... the dsd…read moremicromanages her CNAS , she's very out there about the people she fires or who leave, she puts their business out there during huddles for everyone to know . She definitely gives a lot of priority to her people and you will understand what I mean if you ever work here..... she gave the OK to the Night Shift CNA to take pictures of solid residents to send to her as "proof " , and all that shift does is take pictures and complain which that's HIPPA , yet they sleep through the shift and according to some of the residents, they only get changed once during the night...... the work environment is very hostile , they're on you about pagers and walkies , I worked at Bayshire in San Dimas , it's about the same vibe of this place AND IT IS SO MUCH BETTER , WE NEVER HAD TO CARRY PAGERS OR WALKIES & it is non hostile ...... if you ever work here you'll leave this place feeling super burnt out & depressed , not to mention their " attendance policy" it's horrible, she let people leave early because of "their kids " but I witnessed young girls being really sick, throwing up with fevers and she would give them verbal warnings for trying to leave home early , please think twice about working here not to mention they didn't have a DON and as far as I'm aware they still don't.... So you're putting your families lives in the hands of a facility who can't even get a grip..... don't work here & if u do u were warned .

The staff has been overwhelmingly amazing. They have been so patient with my mom. I love how they…read moreplan a lot of different activities for the residents and family members

I would give this place 0 if I could…read more... I would not recommend applying at Sunlit Gardens. I came in today for a scheduled interview at 11:00 a.m. When I arrived, there was no one at the front desk to check me in or direct me. After waiting about 10 minutes, a receptionist finally came out. She was friendly, but unfortunately the rest of my experience was not. Another applicant and I were both waiting to be interviewed. When the interviewer finally came out, she called in the applicant who had arrived after me, even though my interview was scheduled for 11:00 a.m. No one acknowledged me, apologized for the delay, or gave me any indication of when I would be seen. After waiting for an hour, I decided to leave. This is actually the second time I've had a poor interview experience here. The first time, the person who was supposed to interview me never showed up at all. Between that experience and today's, the lack of professionalism and communication is disappointing. If this is how prospective employees are treated, it does not leave a good impression. I would not recommend wasting your time applying here until they improve their hiring process and show more respect for applicants' time.

The best staff , everyone really cares about the residents and always willing to go above and…read morebeyond as a team!

Caring and attentive staff - would definitely recommend this facility…read more My good friend had to move their recently and is very happy there

Choosing a memory care facility that provides the same love and attention you wish you could offer…read moreyour loved ones is incredibly challenging. After exploring several options in the Rancho Cucamonga area, we found the perfect fit for our sister Katherine at Cadence Senior Living. The team of experienced staff, including Ann, Cheryl, Natalie, Leyla, Kayla, and many others, exceeded our expectations. Their expertise in caring for dementia patients is remarkable. Katherine faced several challenges due to her dementia, but the staff handled each situation with exceptional patience every step of the way. They are genuinely caring, patient, and loving toward her. The environment is crucial for dementia patients, and I believed it would be especially important for Katherine. Cadence Senior Living is beautiful, featuring bright, airy hallways adorned with colorful paintings and a lovely outdoor patio for memory care patients. There is plenty of music for Katherine to enjoy, along with numerous activities for the residents to participate in. Ann Berry-Gallegos

The only reason for the 1 star, is to acknowledge the handful of caregivers that treated my mother…read morewith care and kindness. My mother was at Cadence for just over a year. The care, food and cleanliness would vacillate dramatically from week to week. The "med techs" handed out the medication, but were not capable of handling anything more serious. Upon responding to my mother's complaint that she could not catch her breath, the "med tech" said her room was too warm and opened a window. The next morning I took her to the ER and she was admitted to the hospital for a week. Her room (as well as several others) had frequent ant infestations. If the ants showed up after maintenance went home for the evening, you were on your own to buy spray and eradicate them. It was also quite unfortunate that the dead ants were never cleaned up after being sprayed, even though the rooms were "cleaned weekly". It was like having a dead ant boneyard throughout the apartment. The actions were always "reactive" and never "proactive". When she moved in, we did not test the stove to confirm it would work and when I went to cook her dinner, we discovered that the stove was not connected. Money was wasted on the food that was purchased and it was too late for her to get anything from the kitchen. It took several days to get the stove connected. Her thermostat did not work for the last month she stayed there (as well as several other residents) and was still not fixed well over a month after she left. She moved out in the middle of November, 2025 and we are still waiting for a $2000+ refund. I cannot reach anyone at the corporate office. When I reach out to the person who handles to finances at Cadence, I am unable to get contact information for anyone at the Cogir USA corporate office. Save your money and frustration and look elsewhere. We could not afford to move her out sooner or we most certainly would have.

My mother lived at Allara Assisted Living. They failed to follow her legally documented DNR. Staff…read moreinitiated life-saving measures without verifying her status, despite her DNR being on file in her binder and the office being only five doors away. They did not check her records or ask the office to confirm before acting. I filed a formal complaint with the Department of Social Services, and it was found to be substantiated of both a Type A and Type B violation. This is public record and available on the DSS website. Additionally, neither my brother nor I were notified when my mother passed away. I learned of her death two hours later when a Sheriff answered her phone when I called, which was devastating. If you are considering Allara for a loved one who has a DNR, please ask detailed questions, confirm procedures, and make a clear plan to ensure their wishes are honored. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/361881134

Moving a loved one into an assisted living facility can be emotional and overwhelming, but our…read moreexperience could not have been more positive. From the moment we arrived, the staff went above and beyond to make my grandfather feel welcome and at home. They quite literally rolled out the red carpet for him such a thoughtful and touching gesture that made him feel like a VIP from day one! A special thank you to Brenda, who was nothing short of amazing throughout the entire process. Her warmth, patience, and genuine care made all the difference. She took the time to get to know my grandfather, answered all of our questions, and made sure every detail was handled with kindness and professionalism. Thanks to her, what could've been a stressful transition turned into a beautiful experience. We are so thankful to have found a place where my grandfather feels comfortable, respected and truly cared for. This facility gave our family peace of mind knowing he's in such good hands.

I cannot express how much kindness and care was given to my mother and our family during her time…read morethere at Chino Hills. Though it turned out her stay was shorter than we expected, the staff stayed in communication with family, showed the utmost respect and I will forever appreciate Tara, Vida, Tera, and the rest of the staff for their level of empathy towards the families that entrust their loved ones to their care.

My mother had the unfortunate experience of staying at this facility in the assisted living side…read more The first week she was there she was abused by a care staff on the midnight shift. She was so traumatized by this experience her demeanor drastically changed. After complaining, I thought it would get better, but it didn't. Quite often the staff would not respond to the call button even though the policy is to respond within twenty minutes. Often it would be hours. My mother would call me and ask me to call the facility and ask that they go to her room. My family decided to put a video camera in her room. I discussed it with the Executive Director Julie and she tried to intimidate me and talk me out of it saying the care staff would not go into my mother's room because of the camera. The other staff told me I have a right to place a camera in her room. I thought the camera would deter the staff from bad behavior but she was abused again by a care staff on the midnight shift. She was cold hearted and completely disinterested in caring for my mother. What kind of sick twisted person treats a senior like this? The midnight shift does not have any supervision. They can do what ever they want. My mother was at the highest level of care to include two hours checks whether she presses her call button or not. My mother constantly called me for help because they were not responding. The facility will tell you that they can handle a resident at a high level of care but they can't. Forty two residents and two care staff. They are not staffed properly on any shift to care for residence that need more care. It's just impossible, although they will tell you they can. A few of the care staff confided in me about the poor management. Seeing her abused on video was horrific for my family. After two months of this I decided to move my mother to another care facility. The Executive Director Julie never reached out to me at all during this two month stay until she found out I was moving my mother to another facility. At that time, she came to my mother's room to talk me out of it. All she cares about is resident head count and profits. She has no business working in this capacity or running any facility that cares for senior. I do not recommend this facility. I was naïve in choosing this facility when I visited and didn't know how to do my research. It's too bad I made this mistake, and I want to help you make better decisions for your loved ones. No matter which facility you are considering I have two suggestions. 1. You can research any facility on the state website at: ccld.dss.ca.gov/carefacilitysearch. I was surprised how many people did not know about this site. Any complaints about the facility will be listed. Even if an allegation was not substantiated someone still saw a problem and filed a complaint. They just may not have had adequate evidence. Which leads me to my next suggestion. 2. In the state of California, you are legally allowed to place a video camera in your loved one's room. A facility might try to talk you out of it or be strongly against it. If they are, that is probably not the right place for any loved one. My mother and my family have been so traumatized by this experience. My hope is that no other person goes through this same experience.

Anyone in the situation of trying to figure out what to do for their loved one that searches online…read morewill end up at this site. You can't get any information until you provide your info. A place for mom did nothing for my mom and when I went to local assisted facilities in our area they explained that as soon as A place for mom gets your name they send it out to every facility in your area and if you move in they get paid. So the facilities can't offer you the free move in or other deals because they are required to pay commission to them even if they didnt do anything. I could see a commission if they actually found you a suitable safe place to live but not for just knowing your name. Seems like everyone is making money off of the elderly.

I am a 69-yr-old widow in need of resources. I was first contacted by "Christy" before these…read moreresources were needed. When I called her back, she referred me to Guadalupe Care Foundation. I called several times and got either a recording to leave a message, (which I did) or just ring-ring-ring. I called Christy back, and got her voicemail. The last time I tried to call her, I requested that if she couldn't help me, at least call back and tell me. I never got a response.

Just wanted to recognize Eric the maintenance man for Oakmont Senior Living in Upland,, He alway…read moregoes above and beyond..very caring and kind and does his job with a smile

My Brother had a stroke six months ago, we had him in two different assisted living homes. I am…read morepleased to say we finally found a place that from the minute we were welcomed it has exceeded all of our expectations. Reviews can only give you a snap shot of experiences. In the case of Oakmount of San Antonio Heights. We did the tour that really brought the Staff, Patients and facility into a light of excellence. The treatment that my Brother is receiving is far superior than the homes he was at. When he pushes his alarm they are there with smiles and concern in a way unmatched by other homes. The communication and knowledge of the staff from the receptionist, environmental Sys, Nurses, Kitchen staff, Grounds Keepers, and especially there highly qualified Maintenance staff who are incredibly prompt as was the case with Eric. We had just started moving in and i was extremely busy coordinating the move, when this young man offered to assist me with a TV that was coming the next day. And to my amazement he was there and had it hung in record time. Now i am a retired Engineer from three different hospitals and we couldn't have done that. So kudos to the Management for hiring well trained eager staff. The bottom line is check this place out and save time and protect your loved ones. Amazing Facility and staff. Brian Mullenix.