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    Eleanor Health

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Eleanor Health

    Family therapy

    Group therapy

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    1 year ago

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    Carolina House - Helping women overcome eating disorders since 2006

    Carolina House

    2.3(8 reviews)
    8.1 mi

    Zero stars Asking for money upfront should have been the…read morered flag , but when you are in the throes of this awful situation- you seem desperate . They play on that desperation. Completely unorganized during the check in process ( should have also tipped me off) . My daughter was left in a room for over an hour .. they forgot about her. This was for php Not a lot of actual counseling, groups and early release. The amount of money they billed was insane . We lasted a week . Do your research, and if you are out of options .. look outside the box of corporate formulas. There are probably caring people that work there, but not the experience we had. I'm sorry for anyone going through this horrible situation and then to have to deal with these greedy people, it is truly a kick it the gut. Good luck .

    My daughter is worse off now then she was before she went in. Your organization completely failed…read moreher. The bad reviews are to be believed. There are not enough staff - not enough counselors, or nutritionists. The staff was constantly turning over. They never even could find her treatment plan. We asked several times for meetings with the higher ups and were always given the run around. I finally got an email to Mark Kooser, director of clinical services by emailing the accounting department. This was only after I threatened to dispute the large amount of money paid. He met with my daughter the following morning and discharged her from the program - she was not ready to leave - she just wanted more counseling. He was rude and had absolutely no empathy for her. Protocol is if someone is discharged, they are supposed to follow up with the patient. This did not happen. DO NOT TRUST THEM TO HELP YOUR LOVED ONE. I cannot stress this enough - total waste of a lot of money.

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    Eleanor Health - addictionmedicine - Updated June 2026

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