The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

I got waxed by Emily and she was simply amazing. The most important thing when it comes to waxing…read moreis making the person feel comfortable and she did exactly that. Very upbeat personality. She truly wants to connect with people. I just moved here from my home state so having this great of an experience has me already booking my next appointment. Highly recommend!! BEAUTIFUL salon too!

Michelle is the incredible one-woman show in this adorable salon inside Phenix Salon Suites at…read moreLandstown Commons. She is incredibly welcoming and friendly. I felt at ease from the moment I stepped through the door. This wasn't my first rodeo with waxing, but I imagine it would be a comfortable experience for a first-timer since she explains everything step-by-step. She's also a great conversationalist, which we all know is necessary for taking your mind off the current experience. It's not painless, it's waxing.. in sensitive areas.. but it's less painful than some I've had in the past. I highly recommend her!

Beth is high in demand, so I recommend calling a few weeks ahead of time to book an appointment…read morewith her. She is a one woman show and conducts all business on her own! I found out about her through several friends. I didn't realize how popular she is. I told Beth how scared and nervous I was, and she helped ease my anxiety a bit by talking to me throughout the entire process. She's extremely friendly and personable and has had a lot of professional experience. She'll even tell you when the most painful part will happen. As for the wax itself, she's not a God, so of course it hurt like hell. But it wasn't as bad as I thought it would be.

I've been here twice now. Third some will be this week. So, my first EVER experience with waxing…read morewas my first time here. I had a VERY bad reaction to the strip wax. It literally took my skin off and it peeled like a sunburn. I also was very swollen for almost a week. I thought this was a normal thing with waxing. My SECOND time (yes I decided to try it again) was completely amazing. Swelling subsided. I have VERY sensitive skin and now I know I can only use hard wax. If you have sensitive skin, try this option! Beth is awesome. Give them a try.

I just had CO2 done on my face with the lovely Ms. Sarah Butts and it was wonderful! Here is what I…read moreloved: The office is discreetly tucked in Landstown Commons, with ample parking and an entrance away from other stores if you walk out of your appointment looking like Shrek (like I did). Once inside, the office is clean and beautiful! It's also child-free, which is really nice! The ladies at the front desk are always really attentive and have a friendly demeanor. Now for the treatment! Sarah was really lovely and super knowledgeable! She really went above and beyond to ensure I was comfortable. She kept checking in with me during the procedure to ensure I was doing okay! CO2 is fairly aggressive, but with the care instructions I received and plan leaving the office, I was so ready for recovery! I'm SO excited for my results! I wish I had found this office during the fall/winter so I could've lasered my entire face! Excited to do treat more areas in the cooler months

I cannot say enough amazing things about Chelsey at Ageless Skin Rejuvenation! She is truly the…read morebest at what she does. I see her regularly for facials, laser hair removal, and Daxxify injections, and every single appointment has been such a positive experience. Chelsey is incredibly knowledgeable and makes me feel so comfortable no matter what service I'm getting. My skin has never looked better since starting facials with her, and the laser hair removal has been life-changing. I was a little nervous to try Daxxify at first, but she explained everything so thoroughly and made the process so easy--I love my results! Not only is she skilled and professional, but she's also kind, welcoming, and genuinely cares about her clients. I always leave my appointments feeling refreshed, confident, and taken care of. If you're looking for someone who is truly amazing at what they do, Chelsey is the one. Highly recommend her and Ageless Skin Rejuvenation!

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

Excellent Lashes! This place is relaxed yet refined. I enjoy it so much I usually get a little lash…read morenap in.

I was trying to schedule a touchup appointment for microblading…read more April the "manager" was extremely rude to me when I told her she was using a condescending tone while attempting to schedule an appointment. I decided to spend my hard earned $$$ at a place who appreciates their customers.

Beautiful brows as always. I've been coming here since I moved to Virginia about two years ago…read more Space is always neat and tidy when walking in & service has always been prompt and perfect. Love this place!

During my last visit, they were located in the Aragona Village shopping area but were in…read morepreparation to relocate. There is a location within Lynnhaven Mall if you're closer to that location. The ladies who work here are polite, yet very reserved. Not a lot of chit chat going on. They do acknowledge you as a returning customer and try to get to know you and what services you gravitate towards. Communication is imperative if you don't want your brows done they want them. Speak up before she begins and tell them what look you're trying to achieve. On the weekends, it can be busier. I've always walked in but if you are having multiple areas threaded, you should discuss an appointment to avoid waiting. Without an appointment, you kinda just sit and wait and try to figure out who's next based on when someone arrived. There are males that come here and receive threading services. So if you're looking to get rid of or accentuate your unibrow, they can help with that. If you're new, ask for a punch card and bring it with you on your visits. After a few visits you can redeem for a free brow threading. Cash, credit card and contactless pay are supported here. I'm unsure if there is a restroom open to customers, I've never been there that long that I needed it. I would return here for threading services.

Liz did an amazing job on my dip manicure Christmas nails!! They're super smooth and not bulky at…read moreall. She took my vision of what I wanted and made my nails look even better!! Also, the Salon is super cute and clean. Will definitely make this my new go to spot.

Horrible experience starting with bossy inpatient nail tech. My nails supposedly Gel powder broke…read moreand then peeled off within 10 days. I dont even want to try for a refund as others have had issues. Stay clear I also noticed no fans to pull away the dust and the rude tech wasn't wearing a mask. I only went to hang out with two friends they had no issues but had the owner work on them .

Back in April, I had a consultation at Ideal Image for laser hair removal. I was so impressed with…read morethe professionalism that I decided to go ahead and invest in the treatment. Nela, the Front Desk Coordinator, was amazing. She provided the consultation and was super friendly, helpful, and very informative. She made me feel comfortable and answered all my questions. The price was pretty affordable as well. I've since completed my second laser hair removal session and both visits have been awesome. The process is smooth, professional, and well-organized and takes less than 15 mins. Sessions are scheduled every 6-8 weeks, and I only have six more to go. So far, I'm already seeing progress and couldn't be happier with my decision. Highly recommend Ideal Image if you're considering laser hair removal!

I looked at all the previous reviews and the most recent one was from 3 years ago. Maybe this place…read moreis under new management or just completely revamped their offerings (marketing) or their staff. They offer great discounts for you to try their various services. Their technician Gio is well informed, professional and didn't take long except to answer my numerous questions. Overall office looks clean and stocked with essentials like water, coffee, sunblock. Waiting for other services to have specials which I can avail of.

Definitely lacking in service and time management. Came in for a 3:30pm appointment and waited 30…read moremins for the esthetician to show up and finally decided to walk out. I asked for water while I was waiting and they didn't even have that basic necessity. I'm actually glad that I didn't go through with my service, I'm sure it wouldn't have turned out any good. What an unfortunate waste of time and effort. :(

New management is the best I've seen so far as a long time customer. I love the new reward system…read morethey offer and discounts for pre booking. You can choose any week range for your maintenance brazilian, it use to be extra for anything over 6 weeks. Megan is my esthetician and I appreciate our authentic conversation. Always a great service!