Best service and very customer oriented. Great selection of fine jewelry, watches, and custom work.read more

I was so hurt by my last experience at Barry's. My husband bought my wedding ring from here in…read more2014, which I love! So I began shopping here and bought several pieces throughout the years. I even bought my husband's wedding band for our 10th anniversary from Barry's. When I went to pick it up after being sized, I had my wedding band cleaned. Instead of giving it back to me, the lady put it in a small envelop. I found that odd. I took it out and a diamond was missing. I showed her so she asked me to give her about an hour and she would have it replaced. When I returned, the diamond was replaced. It did not last a week! I am very disappointed. I do not trust this establishment anymore.

Customer service, unique pieces, fair pricing, nice esthetics. They even have an emergency line to…read morecall when they are closed!

A nightmare from start to finish. I dropped one of my vintage watches on the ground and the crystal…read moreshattered. It's a very simple mechanical watch from overseas that I was fond of. The date window looked fine and all I could see was only the crystal had shattered. I brought it to Emblers hoping to get it fixed quickly. They don't do any watch repairs in house and told me they'd have to ship it to a watch specialist to get a quote and to get it fixed. The cost of shipping even before the quote seemed high but I said yes since I was in a rush to get it fixed. It took Embler maybe 1.5 weeks before I got a quote and another 3 months before they told me it was fixed. I was calling almost every week and a half. They claimed they left a message but never did. Looking at the watch the crystal they replaced it with was nice but the date window was completely broken. When I wound it it was off center and the number didn't line up with the window anymore. I also got the watch back with the date window on a different date than when I had dropped it off, the watch was stopped when I had given it to Embler. I called Embler and he stonewalled me and claimed the watch maker had never opened it and would never do such a thing. What more he also claimed their watch maker had been working on watches longer than "you've been alive" and he worked all day on Patek Philippes and Rolexes and there's no way he'd ever break my watch. They refused to reimburse me for the damages and only offered to refund the replaced crystal. I was livid and didn't take Embler up on the offer as I was on rotating shift work working nights and was about to change Navy duty stations shortly after. I didn't want to even go back after being disrespected and gaslit. My watch is still broken and I don't have the time right now to get it fixed anymore. Don't trust this place with your watches. I don't have experience with their jewelery but I wouldn't trust them with that either. Take your watches or jewelery repair to Summerville Jewlery Repair instead, I had a great experience with them.

Customer service was wonderful. Repairs were done in a timely manner. I brought a family heirloom,…read morea sapphire ring, for some repairs on its prongs and band (it was recommended to be brought to Polly's.) We went to the Summerville Polly's and they did a phenomenal job at repairing. I was so happy to see it still looked the same as when it was brought in but just better and like new. I was also told at checkout after someone heard it was a family heirloom, that this piece is at least 90 years old and that the sapphire was lab grown. I was told lab grown was more precious in that time period as well. I felt closer to the family members of mine whose ring this belonged to and greatly appreciated the story behind my ring. I would recommend Polly's on N Main St to anyone. Especially if you have jewelry dear to your heart in need of repairs. They also kept my mother and I updated on the repairs, having to redo the band, and on another piece brought in for repair (looks good as new too!)

Customer service was excellent. They weren't able to help with my specific watch but very friendly…read moreand great selection.

I had been calling all over Charleston to find someone to change the battery and adjust the links…read morein my Movado watch. Skatell's was a NO. Zales came up on the Movado website, but they told me they would have to mail it away for me for $78. I call Croghan's who does not service watches, but they recommended JOINT VENTURE ESTATE JEWELERS. I went straight over to Joint Veture and I was in and out of there in 8 minutes flat with a new battery and a perfectly fitting watch for $32. They are even resizing my engagement ring for me. So quick, friendly and affordable. I am super impressed by this business!

Quickly replaced the clasp of my chain within 5 days. Little more than I expected to pay but a 14…read morekt clasp isn't cheap. People were very professional and polite.

Since this post I have been back multiple times to get additional permanent bracelets. I now how 4…read morepermanent bracelets and I'm so thankful for JK Designs. I know that if I ever need to get a bracelet removed they are able to add a clasp onto it so I can continue wearing them! The service and price of these bracelets is what keeps bringing me back in!

What I thought at first was the cutest jewelry store turned to the worst. I found this place at the…read moremarket place and thought it was so cute. Plus the employee was sooo sweet! Anyways me and my girlfriends got matching permanent bracelets. We were told the ones we got were solid gold or gold filled. Which is perfect for me as I have very sensitive skin and will break out in hives if the material is not gold, gold filled, platinum, sterling silver, or surgical steel. Anyways loved the bracelet until a day later I break out in hives. And this thing is permanent (literally had to cut it off)!!! And $100.... I have attached photos of my hives and the bracelet that is the culprit. Not to mention, I was traveling from the north east so I was already home and could not go back to make a return or exchange. So I decided to go on their Instagram and message someone to help me for a refund as I just threw this bracelet in the trash. The employee online was so rude and basically told me I literally can't do anything but return it. Meanwhile, my bracelet was already in the trash. Which I told them and they said they still would need it to be returned. Gross!!! At the end of the day, they can keep my money and the bracelet will stay in the trash. What a shame. Please watch out sensitive skin girlies bc these bracelets are not the material they say they are!!!

We found these guys at the City Market - costume jewelry. What caught my eye was the fabric…read morenecklaces - very pretty and inexpensive at $20. My wife purchased one, wore it for a few hours, went back for two more.

Had my husband's ring resized. They sent it to NYC to match the border. And they offered me cash…read morefor a found ring

Donna was absolutely amazing in helping me to re-create an inherited ring into a beautiful bangle…read more Her patience and creativity was great and I highly recommend her to anyone who who wants to repurpose any sentimental jewelry.

John designed my dream engagement ring!! It is a classic Emerald Cut Natural Diamond in a custom…read moremade platinum setting. It is beautiful and I couldn't imagine myself with any other ring. My fiancé went to John to design my ring. I wasn't involved in the process, but I heard great things about the service, selection, and experience! Definitely use John if you're looking for some fantastic jewelry and custom made pieces!

Brenda wanted a custom made engagement ring and John Marmo made this happen for us. He is a master…read moredesigner of fine diamond jewelry and a true gentleman. John was a pleasure to work with and is passionate about creating genuine custom unique and original diamond jewelry. We highly recommend John Marmo for one of a kind hand crafted high quality diamond jewelry.