It was nice dealing with this store. Tahir was great to work with. We will back with further…read morebedding needs.

I bought a Tempurpedic from Mattress Firm East Hampton, they told me I needed bunkie boards with…read moreit. 2 years in the mattress starting getting lumpy. Went through tempurpedic's ridiculous warranty process to be told that the bunkie boards invalidated it (even though the slats underneath the boards were fine). Spent hours trying to convince them this was BS. Mattress Firm did nothing either. Will never buy from either again. Expensive waste of money, and won't stand by their word.

Beautiful store ! Mike greeted us immediately. He was very helpful and knowledgeable in helping us…read moremake our decision for a mattress that was right for us. We are very very happy with our purchase and with Mike making it a very pleasant experience

Jeffrey and his team at the Bridgehampton location are top notch, professionals! We actually needed…read moreto return a mattress bc it just wasn't right. They returned it no problem. A month later we bought another mattress, they got it to Manhattan the next business day. Don't be detoured bc they are not in Manhattan! They get the mattress quick and are so helpful. Excellent customer service.. thanks!

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

I would very highly recommend purchasing your next mattress and pillows here! The staff are…read moreincredibly helpful and willing to take the time to help you find whatever you need. We were in and out of the store in under an hour and had purchased a new mattress at an excellent price! The man who worked with us, Mubashar, was friendly and knowledgeable, with a great sense of humor. He carefully listened to our wants and needs, guiding us to our new mattress quickly. I would also recommend requesting to work with him. I will absolutely go back here without hesitation if/when I need another mattress or new bedding materials

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

Don't go here. The guy John Cote is a liar. We got burned…read morebad and now are battling with the warranty company about the bed being defective. He lied to us about the loan and how long we were approved for and had to pay bed off within 5 months because a month had gone by already when we got the paperwork in the mail. He's very condescending and talks to you like a car salesman but just bad at it. He also told us warranty is no good unless we buy one of their mattress protectors from their store.

Ken was super helpful and nice in getting me deals and making sure everything worked out. No…read morepressure, really nice guy, and definitely a place I'd recommend.

I appreciate the personal attention and the old school approach to customer service…read more Glad to shop a locally owned business. There are great finds. I love the marque sign, too.

I have been doing business with All Sleep in Windham, CT for about 4-5 months. They sell high end…read moresleep products and their customer service is excellent. I highly recommend this business

i have bought many appliances from the Southampton PC Richard's for many, many years. I have…read morealways received great service and timely delivery. I returned to the store last night in need of a refrigerator, as ours gave up. Living out of coolers is not fun, and having a diabetic in the house just adds to the problems. After waiting for someone to assist me, I was met with a salesperson who really was not interested in anything I had to say. Delivery will take up to 5 days, and when I asked if she could mention the health issues, nothing was said. Next time I will spend the time and go to Home Depot or Lowe's. Not a way to treat many years of loyalty!!!

In many cases products we buy can seem like commodities. Many places offering the same products…read more I have found the most important part of any purchase is the level of service provided to the customer. Dean Alonso excels at the art of customer care. Before you purchase,providing you with options to help you find the best product to fit your needs. During the sale, with any promotions that might be available. Helping you with the best options for delivery and installation of your new item. Most importantly after the sale, that the most important to me. Dean Alonso addresses any concerns I have after the sale, he works as hard for me after the sale as he did to earn my business. A true professional, I wont deal with any one else. If you are shopping for Appliances, Electronics, a mattress,ask for Dean Alonso. See the difference great service makes.

Seriously, make a day trip out of heading to visit Southampton and if you are in need of a new…read moremattress, go to this location only and visit Lauren and her staff!!! We had some really bad experiences with finding a suitable bed for a combo back and side sleeping duo and not only did we get really knowledgeable service from Tony on our initial visit but when we were ready to commit to buy the very next day, Lauren went above and beyond to help us find us the best price and option for what we needed! We had some special circumstances when we placed the order and needed delivery like yesterday and Lauren really took time to make sure that our order would be delivered the next day. Delivery was fast and set up even quicker. They hauled our old mattress away with them as well. Oh and can't recommend their zero gravity bed frame as week!!

Lauren was so helpful, professional and kind. I appreciate her helping me out find a mattress and…read morethe delivery process. She was extremely patient with me and my partner and making us feel comfortable. She deserves a raise! Thank you!

If I could give a zero rating I would. I have a 5 year old mattress high end Beauty Rest Black…read moreGladney purchased from Mattress Firm. The first one was replaced in 4 months for a defect. The current one has developed a deep depression in the middle. My wife and I are not big or heavy people. Submitted a warranty claim--the mattress has a 10 year warranty. Get back that even though it has this huge depression it's not their fault since we have the mattress and box spring on an "inadequate support" and the warranty is void. It's on a bed frame with 7 boards and set in place BY THEIR PEOPLE. Do not buy from them. Horrible product support.

Just had a wonderful experience from Barbara H. Our family has purchased from Sleepy's (now…read moremattress firm) for over 20 years and Barbara is simply another reminder why we love shopping here. Unbeatable customer service, truly best in the game. Thank you Barbara!