Amazing place! Great staff from the moment you walk in until you leave! Amazing massage! Love this place!!

I want to update this review since I spoke with the GM Amanda. She took the time to listen to the calls between me and the representative prior to us speaking and acknowledged the lack of customer service and that I never scheduled an appointment. She will be speaking with the representative and making sure that this situation does not happen again. I am hoping the representative takes this as a learning situation and can grow from it. While I am not ready to give them a second chance just yet, I am sure I will in the future at some point. read more

Just had my first session with an Elements Massage and it was everything I hoped it would be. I have been suffering a lot of neck pain past few months and consequently the muscles in my neck and shoulders have been extremely knotted with spasms. Sarah was my masseuse and she started session with indepth questions and after explaining my issues she went to work on my neck and shoulders. She absolutely did a great job and really worked all my trouble areas to my complete satisfaction. Awesome massage by a true professional. I recommend with no reservations. read more

From the moment I walk in the door, best massage experience ever. Great people, great ambience!

I was visiting the area and my meniscus injury flared up. I called at 9:30 am and got an appointment for noon. Tara knew exactly what to do with the muscle strain and inflammation. I felt so much better after and my leg has continued to feel better and better over the past 24 hours. She saved our vacation!! read more

I saw their therapist Katrina yesterday and can honestly say that was the best massage I have ever had! Something about her technique.. it was basically an art form! I requested a medium-firm pressure, relaxation massage and she exceeded my expectations. Front desk even commented on how relaxed I looked. Will definitely be requesting her every time I come back! read more

I've never had a bad massage therapist here, but Ahdra especially deserves a shoutout. She is incredible. I recently moved and the South Mesa location is no longer my closest Elements, but it's worth the drive to see Ahdra!! read more

Great experience with Tara at this location. Elements is clean and comfy and all were nice. I would become a member if I lived here.

I am a Server and have neck, shoulder and upper back issues that needed long over due attention. My husband gifted me a massage for Mother's Day. Booking the appointment was super easy. The staff was pleasant and accommodating. I had Shareef as my Massage Therapist and he was extremely professional and made me feel at ease. He has magic hands! I am completely hooked! Thank you for making me feel so relaxed! I will definitely use you in the future! read more

First time time here and it was fantastic. I needed a relaxing massage!! Now I'm debating starbucks (next door) or a nap!?!

This place is great for a relaxing massage. I get massage every month it helps my body recover after a month of weight training.

After suffering from a horrible tension headache for 3 days and loosing sleep because of it, I scheduled an appointment (same day) and Rachael did an incredible job releasing the tension in my neck and shoulders. I'm definitely coming here again in the future if needed. read more

I've been needing some TLC since I hit my second trimester. Between my lower back and shoulder pain I was never comfortable. I chose Maria based on the Yelp reviews here and now I know why she gets so much love. She was attentive, reassuring and adjusted her pressure just right. I definitely didn't come out the same way I came in. read more

Ive been at this location for about 5 years now and i haven't had a therapist i didnt like. I have to say though my favorite therapists are Jen, melanie, and maria. All are very professional and welcoming. I prefer a medium-deep pressure and they always hit that mark. Highly recommend this place! read more

Had an issue and the owner personally called and help resolve it. They were honest, kind, and understanding. Would recommend as they have great masseuses and owner. Massages were always top notch and no complaints. Wouldn't go anywhere else. read more

Went in a few days ago with Kayla! She was amazing. Front office staff is super friendly. Definitely will be going back. I'm a little sensitive so I prefer the medium pressure range and Kayla was spot on and focused on my areas that needed a lot of work. read more

This place is great. And Maria was absolutely awesome. Top notch quality place here. Definitely going to be a repeat customer.

Great massage and very accommodating of my pregnancy bump! I had tyler and he did an awesome job. Definitely going back soon

My husband and I had been members of a nearby Massage Envy for almost two years but recently quit. I had a rare night to myself and called last minute for an appointment. They paired me with a therapist after asking a few simple questions on the phone. The therapist they paired me with did not disappoint!! The front desk staff was amazing and friendly and made me feel right at home. Definitely thinking of joining there soon!! read more

This was my first time having a massage at Elements today. Rachel did a great job, consistently checked in with me to make sure the pressure was good. I was having a pain in my neck and chest and she did a good job getting the tightness out. My girlfriend is a regular here and now I know why. I love that they are open on Sundays! read more

I signed up for their wellness program where they charge you each month and you get one massage. They always called on the phone to confirm appointments. I received a call on one occasion telling me that they were closing their store due to Covid and that they would have to cancel my appointment. They said they had no idea when they would open. I thanked them for the phone call. I never received another call until 4 months later. Apparently, they had reopened about a month later and they had continued charging me each month; even the month they were closed. I had to escalate my complaints until they finally refunded the month they were closed...but refused to refund the other months. Covid is hard on everyone. I get it. But this is just terrible. read more

Smells amazing when u walk in, very calming music, and friendly front staff, didn't push me to sign up but did educate me on the program they have. The massage was great and was specific to my problem area. Add ons available to enhance your massage also. Hoping to return soon. read more

I was having back and neck pain and I have found that Yancy does a wonderful deep tissue massage. I look forward to my monthly visits.

Great location, friendly staff, wonderful atmosphere. I stopped in here after a stressful weekend and had the best massage of my life. I called ahead and was able to secure a same day appointment at a discounted rate. Anyone that has a membership at the LA Fitness should look into the membership at Elements. They have competitive rates and talented staff. If I lived in AZ I'd be here every weekend! read more

I have been seeing ads for this location and wanted to try them out. I am so glad I did. The staff is super friendly and the lady was very helpful over the phone with finding the right therapist for my appointment. I got the 90 minute massage and enjoyed every second of it. The pressure was perfect and I left feeling super relaxed. I like that they have evening hours too. I plan on going again very soon. It was such a great experience. read more

I wasn't impressed. My massage started at 6 and I got there at 605. By the time I filled out all the unnecessary medical papers it was 610. I was told my masseuse had an appointment at 7 but they would try to give me my full hour. At 650 the massage stopped and I got dressed. The massage wasn't very good either. Only positive was that the girl was young and pretty. read more

Love this location, Maria is my absolute fav! She is always polite and listens to my needs! The staff here is so friendly and always willing to help. The prices are reasonable with great promotions. They also have yummy dark chocolate on site! Thanks for always helping me relax guys! read more

This place was amazing staff was very nice, Rachael was good highly recommend if it's your first one.

Had an incredible massage by Kasey! Her stretching, attention to areas of focus, and pressure were all so spot on, I feel so great walking out! read more

These therapists are excellent! I tried four different ones before settling on Ahdra who really has strong hands for deep tissue massage, and definitely cares. She is always on time, and the staff is very friendly. They are nationwide so you can sign up for the monthly massage special that is at a discount, and get a massage anywhere in the US if there is an Elements there, which is great for snowbirds that winter in AZ. I definitely recommend Elements! read more

This place is Wonderful. I had a 1 hour massage with Katie yesterday, she relieved all the pain in my shoulders and back, very friendly and listened to me about my problem areas and offered suggestions to help from future problems. The place is clean, new and the front staff was very professional. read more

Love this place!. Its new and looks good. I give it five stars because I had the most wonderful excellent massage I have ever had in a long time. ARRON was wonderful he fixed all my problems. I thought I would never be able to fix my hip problem, he gave me a sciatic release, and just WOW. I am so hooked thank you read more

I had such a wonderful experience at elements massage! I came in for one treatment and I was so impressed that I left with a membership. They really make every effort to ensure that you are comfortable and relaxed, the rooms are private, cozy, and the table can be warmed if you are susceptible to cold (a huge bonus for me). The staff was very friendly and kind, and are great company if you're early for your appointment. read more

Casey is incredible!! His hands were just the perfect touched. He found spots I didn't even realize I had tension in. Would definitely go back to him. read more

I have been having sciatic pain for about 3 months now. It was the worst it's been yesterday morning so I booked a massage for today with Ahdra. I had a free massage there from a friend and I only wish I had used it sooner! Ahdra was amazing--friendly, helpful, funny and you can tell she truly cares about helping people feel better. I felt so much better after the massage that I signed up for their monthly membership and booked my next massage for next week already! Highly recommend Elements and Ahdra! read more

I love the time and effort they put into making sure you get an amazing experience, not JUST an amazing massage! They really care about you! Wonderful place, would highly recommend. read more

Absolutely loved my session. Front desk ladies were friendly. Therapist was very attentive and made sure my session addressed my problem areas (neck, arms, glutes). She even gave me recommendations for stretching my problem areas. Really enjoyed the warm massage table and place felt relaxing. Can't wait to go back. read more

Jen is Awesome! She always listens to what I want and does a great job massaging. I feel so relaxed every time. Her techniques really bring relief to me and she very knowledgeable with ideas and information on how to help yourself at home using various stretches. Jen you're amazing! read more

I called on a whim today to see if there was any way they could fit me in for this evening. The receptionist Jill was lovely on the phone. She accommodated me immediately for a 6pm appointment with Rachel. I called an hour and a half before the appointment time and with someone with my name? It was fate! It was probably the best massage I've ever had. It was like I was one of her regulars. She just knew what I wanted. If I wasn't moving to San Diego, I would certainly become one of her regulars! read more

Wow , this place was the best place to get a massage. The experience from beginning to end was absolutely perfect. Amanda greeted me and talked to me while I was waiting for my massage and it made me feel so welcome. I would recommend going to Rachel as the massager just because she did such a good job on a deep tissue. I felt so relaxed and I didn't talk the whole time. I was so so so happy about this experience. To make it even better on my way out Bailey cashed me out and explained to me the package rate and it will make me come back for sure . 100$ for a hour and a half massage . Cannot beat that. I left here always wanting to come back! Thank you Elements Massage !!! read more