Loved my massage therapist and loved how the staff worked with me with having an out of state gift card. In the end I had my sister pay over the phone but I was impressed that the manager took the time beforehand to call the other location to see if anything could be worked out. He didn't have to do that! read more

Sarah is very caring and competent. She goes the extra mile to help you!! She gives information about how to help yourself at home also.

At last someone who gives a great massage. I've had several (not at Elements) since moving to the valley that left me in more pain than when I started. Ahdra has great touch, is responsive to my aches and pains and gives me ideas to keep the healing going. Everyone is friendly and there is a peaceful atmosphere. read more

I had the BEST massage with Kasey. I suddenly experienced some significant pain in my upper back/shoulders/neck area in which I sought a chiropractor for. Repetition in my back area, for my job, finally took it's tole. My chiropractor consented to massages to help my situation. I immediately called Elements on Greenfield Road and was given masseur, Kasey. She listened to what I needed to work out the concerns and knots in my back, upper shoulders and neck. She was patient and located other problem knots that I didn't know existed. Afterwards, I felt incredibly better and able to have the relief I was seeking. I'm coming back in three weeks, after her recommendation, to continue to ease those knots out. Thank you Kasey! read more

Haven't had a massage in a few months and was in desperate need of one because of the pain in my shoulders and neck. Called in and the receptionist scheduled a deep tissue massage with Teri for the day and time I requested. The receptionist did inform me that Terri doesn't normally do deep tissue massages but she felt like she would be able to help with the problem I was having and she was right, Teri was awesome! She worked out my knots and was very professional. I would definitely recommend her to anyone, she really knows the right kind of pressure to use as well. This was my first time to Elements Massage and it was a great experience. The entry area is relaxing, clean, and the front staff were very friendly when arriving and leaving, The massage room was also very nice and clean. BTW, check out groupon for deals. read more

Bonnie gave the best massage I've ever had in my life. Signed up for the membership cause its a great deal!! Their prices are a little high before the discounts but that's how this industry is. Even the bad massage places charge alot so this place has right as far as i can tell with very talented therapists. Can't wait to come back. My boyfriend want as impressed with his but is willing to try again with a sports therapist. Everyone very nice. Very clean. And we got a same day apt. Wow! read more

I was not impressed with this place. The front desk staff were nice. Case was mediocre at best for his massage techniques. Then when attempting to quit the membership I had to jump through too many hoops. I got very busy with work and just wasn't impressed with my massage. When I called to cancel they said I had come in and were unwilling to work with me to cancel either over the phone or through email. I will never go back to elements massage. read more

Overpriced and room was very warm making it extremely uncomfortable. Staff was friendly and very professional. Would not go back due to price and temperature. read more

Great place to go for a massage! The owner is super friendly and receptionists are all very nice. I've had a few massages with different therapist and they are all amazing. read more

I cancelled my membership and they still drew the fee out of my card. They have screwed up a few times there and now I have to go back and get it all straightened out again! read more

I am beyond angry right now! I have been coming to this location for almost a year now and have now decided to cut ties with this place. Typically, I enjoy the sessions and have found Maria, who in my opinion is an excellent therapist, yet the office staff and customer service aspect leaves much to be desired. During a time when Maria was unavailable, I was referred to another therapist, who by the information I was given, was well versed in deep tissue massage. Absolutely not the case! My issue today is regarding the monthly charge for my account. I had signed up to receive a discounted rate, by having them bill my card monthly. I was absolutely OK with that, yet during an additional appointment last month, my fiance had paid using his card. The office girl, selected to have his card replace mine-as I have been told by Amanda. I guess the buttons to do a one time charge and replace card information are right next to each other. I am so not OK with that! I signed up, he did not and there is no valid reason why that change should have been made, other than lack of training or just plain carelessness! Either way, I have requested a refund to his card, cancelled my subscription, and cancelled my next week appointment! Done!!! read more

If first visit and get discount...then it's fine! Regular one hour massage a whopping $99. Me not think so. Won't be back.

Great experience. I liked the extended hours so I didn't have to get a babysitter. I only wish they could figure out how to make an hour last longer read more

My massage was with Bonnie. She was fantastic, wonderful and a God send !!! I have had massages most of my life due to a life long chrippling pain in my body. She knew exactly what she was doing and I've never felt better !!! Everyone conducts themselves professionally, all are very nice and courteous. It is a very appealing and clean place. This place is top notch and I would recommend it to anyone !!!!! Also secretively, I want to add that the gift cards on Quibids helped me out financially. Don't get rid of them. Thanks !!!!!! Pam read more

I have been a member for about 5 months and regularly see Pedro F. for my massages. First off they can usually get me in on short notice since I never really know when I have time to break for an hour. The staff is always courteous and friendly. But my biggest compliment goes to Pedro. He does exactly what you need to walk out feeling 100%. He follows your cue so if you want to chit chat or just want peace and quiet you set the tone. His massages are nothing short of therapeutic and hands down amazing relaxation. Plus he will give you the time to show you exercises and suggestions for at home stretching to obtain better posture. Thanks Element and thanks Pedro for a great experience every time I come in! read more

After raising the issues on my previous visit with the owner and his wife, they listened attentively and addressed them with me with sincere apology and asked me to give them another chance. I took the offer and scheduled a two hours session with one of the therapist that will best address my needs. Since we had two hours, she worked through my back, shoulder, thigh, and spend plenty of time on my neck which most therapists didn't get to do since most of my time was spend trying to loosen my knots on my shoulders that plagued me over the years of physical work that I do. At the end, it was heavenly. I highly recommend this place to all since they do strive to do their best when situation arises. I have managed and own many businesses and they certainly have went above and beyond to please their customers which is essential today's business environment. I wish them the best and will return soon when time permits. read more

Tyler was amazing! His technique is phenomenal! I couldn't have been placed with a better therapist for my needs! I will definitely be back to see him! I feel like a new woman! I definitely recommend everyone to try this location out. The front desk girls are so friendly and very personable. There is even delicious lemon water and chocolate while you wait. I couldn't have had a better experience! I am definitely going to join the Wellness Program. It's a great price and you can share with one other person! Plus they make you feel like family when you walk in! Thank you for the outstanding experience and I know there will be more to come! :) read more

Friendly, helpful front desk people. Great quality massages that get out the knots from hunching over a computer all day. I know I wouldn't feel as good as I do without the great service I get here. read more

Next time I'm going to massage envy. I called to schedule an appointment over the phone a couple days in advance. When I arrived, they didn't have me on their schedule. I took time off of my work day to make that appointment. Thanks for nothing!!! read more

I had an incredible experience here all the way around! The site manager, Amanda, was so sweet and welcoming, actually caring to get to know her clientele. My masseuse, Ahdra, was amazing!! She had just the right amount of pressure to work out all of my knots but still keep me so relaxed. She was so professional and I will definitely be back! read more

I really loved and appreciated that when they asked what I wanted to them to focus on during the massage, they actually focused on that area! Many places will ask that same question but still give an overall full body massage. Not this place! If you ask them to work on a particular area, that's what they will focus a majority of the time on. They still hit the rest of the body during the allotted time, but it is clear that they want you walking away with your initial complaint of soreness, stress, tightness lifted away. They did a phenomenal job. Liz and Maria were fantastic and extremely attentive. They also made sure to provide any additional information that we could use after the massage to help keep the tight areas from returning (how much water to drink, stretches to do, etc). These were some of the best massages I've ever had. read more

I love my masseuse Stephanie. She does a wonderful job every time and I leave feeling very relaxed and ready to take on the world. If I had the money I'd be there weekly but I don't therefore I can barely make it in monthly to every 6 weeks. read more

I've been going to this location off and on for years. I've been very satisfied with every therapist I've had. I recently started seeing Jeanette and she's amazing. She listens to my requests and is very experienced. I'm hooked!!! read more

Had horrible service and was mislead by Faith about charges under the wellness program. I joined the wellness program for a specific therapist and after only one session she quit. I was asked to try another therapist and said if I was not happy I would not be charged and opted out of the program. I was not happy and still charged then told I had to give a 30 day notice. What a joke! You need to make exceptions when special circumstances arise not make the customer wrong and responsible for your therapist leaving. I will make sure to let as many people know to steer clear of your business! read more