Great car wash, not so great staff. I always enjoy driving through here for their $9.99 express…read morewash. It's entirely hand wash meaning less chance of damage compared to other drive-thru washes, and it's a steal at $9.99. However, their operations aren't great. You pay after the fact, which can be a bit confusing for first-timers. Meaning you need to get out of the car after the tunnel and bring a slip to the attendant inside while they wipe down your car. Not a dealbreaker, just an annoyance. What IS frustrating though is their lack of professionalism. I understand there can be a language barrier, but the staff kept trying to tell me to put my car in neutral. I kept telling them it was, but we went back and forth for a bit. Then, when I went inside to pay during my last visit, the attendant flagged me down when my car was dry and he started to walk the opposite direction. Despite him going the other way, I tried to thank him, to which he responded loudly and angrily "What? No tip?" as he continued walking away from me, not even giving me a chance. Mind you, the wash, as far as I'm aware, does not offer tip by credit card, and I don't carry cash on me. Also, this was entirely the express option, not the hand wash, no detailing added. It just felt kind of shady overall. So, will I be back? Maybe for an express wash here and there. But these guys could use some training in customer service.

My car was pretty dirty so I stopped by for a wash, interior/exterior Armor All and a hand wax. The…read morebill was $100. They were FAST. Really fast. But the job they did was... just OK. They missed a lot of spots. There was some sticky, goopy stuff on the interior of my driver side window. The hood didn't look like they put any elbow grease into the hand wax - still quite dull and lacked shine. The floor boards weren't completely clean. The interior of the back door was actually pretty flthy upon inspection when I got home. When I'm spending $100 and I tipped each of the two guys who did my car for me $30 each, I expect a little pride in the work. It just wasn't up to par. So while they get points for speed, they could really use a bit more pride in their work. And to top it off, when I showed up, the guy was a little unfriendly -- seemed like the owner or manager. No "hello" or "how are you" - just "what would you like?" And I repeated twice - "Hello, how are you today?" just to get the guy to look me in the eye and be human. I prefer friendly service (call me old fashioned) and a complete, great job - even if it's not as fast as this was. So, yeah, much improvement needed. I'll go elsewhere next time.

Gary and his team are exceptional at what they do. From start to finish, the entire process is…read moreseamless--scheduling an appointment is quick, easy, and hassle-free, which makes a big difference when you have a busy schedule. They are always punctual, incredibly efficient, and respectful of your time. What really stands out is their professionalism combined with how friendly and easy they are to work with. They make you feel comfortable right away and truly care about delivering great service. The value for what you receive is outstanding--you're getting high-quality work with attention to detail at a fair price. If you're looking for a reliable team that delivers both results and a great experience, Gary and his crew absolutely deliver. You'll be more than pleased with the outcome.

Gary was amazing! I scheduled a car wash with him and informed him that the interior is a mess, in…read morethe end he did more detailing work on the inside and still managed to wash the exterior with the time I had for his service. He was easy to schedule with, he comes to you with all of the supplies and is very efficient with his time! His prices are more than fair and I would highly recommend giving him a shot! Thanks again, Gary!

If you follow my reviews, you know I recently visited the Ventura car wash and came away less than…read moreimpressed. So I've been on a mission to find the best car wash in the area -- and this time I tried Fashion Square Car Wash for the first time. First things first -- come prepared. They offer a lot of services and do a good job of posting signage, but my honest advice is to look up their menu online before you get in line AND KNOW WHAT YOU WANT. When you're in the queue and they're ready to go, it's not the easiest moment to be asking a lot of questions and figuring out what you need -- and I had plenty of questions. That said, the staff was patient and genuinely helpful. I didn't realize, for example, that getting oxidized paint to really shine again requires a clay bar treatment followed by a hand wax -- they walked me through that, and I really appreciated the education. I ended up going with the interior-only package for time's sake -- $99 -- which included a double vacuum, leather conditioning, Armor All, and the works inside the car, short of a full shampoo (I didn't have time for that anyway). The interior came out looking fantastic. Really nice work. The exterior received just a standard wash, which in hindsight is exactly what I paid for -- but I'll be honest, I would have liked to see them take a rag and go over it just a bit more thoroughly before calling it done and calling me over. there were spots and still some bird poop on the hood. I mean -- take some pride in having the customer leave IMPRESSED. Overall, a perfectly good experience. I might be back to try their fuller detailing packages -- and next time I'll know exactly what I want before I pull up. Note that the full detail is $499 which seems quite expensive to me, so not sure I would DO THAT unless in a pinch. Mobile detailers could probably do for less after checking prices. As the hunt for the perfect wash continues, I'll keep y'all posted! :)

Having come here quite a few times over the years, less so recently, this review was overdue. With…read morethe choices of car washes within a reasonable distance, I can't say this stands out. The express wash is good if you just want a quick exterior wash and nothing else, though it even falls short in that sense as the machine wash definitely doesn't pick up everything and the "dry" often is not complete since it's a mix of air drying and some manually wiping. This is good when you just want to get off the visible dirt for $10. You could do a better job at the self service washes for less if you wanted to put in the effort. With the express wash, you do have access to self service vacuums before going thru the wash. The standard wash is $25-30 and full service. The car goes thru the machine wash and gets a hand dry, which in my experience, takes a bit longer than other car washes as they do take their time, though still miss some interior spots. I'd still stop by here when in the area, though usually only for the express wash when I just want a clean car. They also offer monthly wash packages, though I have not tried those personally.

This spot is a literal hidden gem! Reasonable prices, friendly staff, and prompt communication…read more Some of the larger commercial car washes in the area pale in comparison to this spot. I felt like my car was given proper attention and no surface was overlooked. For the price, you are given an expert wash. I love that you can hang out in Le Pain Quotidian or one of the other surrounding fun shops while you wait for your car.

This review is abt the owner of the business who seems be quite unprofessional, unethical and…read morehighly irresponsible. I brought my car for wash and one of the mats had lollipop stuck in one corner and smoothie spill on the other corner. I asked during drop off if this could be taken off and the guy seemed nice and offered to try. In my opinion he should have said that he doesnt have the right tools or skillset to clean the mat rather than offering to try at the cost of damaging the mat? It turned out the mat got clean but the corners looked sanded/grinded and the rest of the mat has a design of some sort. I messaged the guy at pick up, who said the design will go away when dry - it didnt! Then upon drying, i took the mat to show him the design and sanded corners and he said it will go away with use - i dont believe it! It's hard to believe this business cause the goal post keeps moving. No amount of brushing the mat is making the pattern go away. The more concerning thing is that the owner completely disowned his business when i called him, he gave me a run around and then hung up on me. His employee made him call me back and he talked to me like he did me a favor by cleaning the mat?!!! His tone was offensive and rude and he obviously didnt take accountability of whatever happened to the mat. I would have liked the business to replace the mat THEY damaged or reimburse me for it. That would be the right way to handle an incident as such! The owner was in not apologetic of what happened, instead deflected what happened.

Good afternoon everytime I started going to this car wash there is a young lady name Yesenia and…read moreshe is always greeting customers. I see how she vacuums my car and my friends cars as she does her work great. And how fast she and the guy work quickly. I really recommend her on Thursdays, Saturdays and Sundays. As there was also times where she will be drying cars and really fast. The drivers are quick getting cars to be washed. This is a great service. I recommend you getting early at 8:00am.

An update is needed! Took my car in yesterday a little after 3pm and didn't wait to long for…read moreAlejandra to give me the ticket. She asked me to move forward so the guys could do the vacuuming. On a Friday afternoon, there were a lot of people. Left my car in there own hands and asked for the regular package since they have a lot of options to choose from. I also had a $3.00 off coupon and redeemed that once I got in to pay. Let me not forget to mention, wanted them to do armor oil for my tires/rims. Ana, at the register took my ticket and honored the coupon. The total was $26.00 minus the coupon. So it came down to $23.00. Where else can you get a nice car wash/vacuum for such an affordable price?? Last, but not least Omar was working on my car and did a spotless job cleaning the inside and the outside of the car. They have drinks, air fresheners, sun glasses and other things inside for sale. Was very content & satisfied with my car. It was dirty & dusty. Thank you all very much. If you want to read more about my review, feel free to read my previous review from back in 2025.

I absolutely love this place. The monthly membership is only twenty two dollars and it is beyond…read moreconvenient. What really sets it apart for me is that they let me vacuum my own car. I genuinely appreciate that because I am very particular and I do not trust anyone else to do it properly. In the past it has always ended up worse with scratches or missed spots so being able to handle it myself is a huge plus. The convenience alone makes it worth it. I come here several times a month and if I paid per visit it would cost way more. I would probably get my car cleaned about four times a month anyway so the membership more than pays for itself. The value is absolutely there. On top of that the service is excellent. Everyone here is friendly welcoming and helpful and the whole experience is smooth and stress free. It makes keeping my car clean easy and enjoyable instead of feeling like a chore. I highly recommend this place if you care about your car and want something affordable convenient and well run.

This is my new favorite car wash in Sherman Oaks! The staff is always very friendly and the vacuums…read moreare narrow so that you can clean in between the car seats.

This is actually the best drive-through/do-it-yourself car wash I've ever been through…read more It is staged by people and they're very nice, polite and professional and explain everything to you, specifically if you have ski racks like I did, they can actually reduce what the machine does so it doesn't damage those particular items and she also took $5 off of the wash that I chose due to that. They always have a large collection of customers, the flow of traffic through the car wash is very efficient and once you're out, your wash includes vacuuming as well.

First and last time at this location. Mechanical failure…read morewhich Is understandable, but the fact that they left me drive off with soap all over my vehicle is not okay. No apologies, just gave a refund and goodbye.

"One, two, three o'clock, four o'clock rock Five, six, seven…read moreo'clock, eight o'clock rock Nine, ten, eleven o'clock, twelve o'clock rock" We're gonna rock around the clock tonight... Wednesdays rock here in Sherman Oaks...$7 Car Wash Deal, yes! My new favorite day of the week to get my car washed! My car was sparkling when I drove off the premises. *Very friendly here with plenty of vacuum's to clean the inside of your car. Mornings and after lunch are the best times to hit this spot... *Located on Van Nuys Blvd and Chandler ~ and that's all I have to say about that...

Van Nuys, CA I got a…read morecomplimentary basic car wash from the Subaru dealership after my routine service which was quick and straightforward. If you pay out of pocket, it is affordable also. The place is easy to find, good thing it wasn't busy when I pulled in. An employee helped me out at the payment area, and another employee guided me before going into the tunnel, which I appreciated since I've had a bad experience somewhere else before. Plenty of parking afterward to finish cleaning your car, and the vacuums are free. Quick, easy, no complaints.

Scammed beware. They sign you up for the monthly membership which is good but when you try to…read morecancel they say you never cancelled and continue to charge your card. Multiple attempts ive just blocked the merchant

I've been coming to Xclusive Auto Spa for the past two years, and I can confidently say they never…read moredisappoint! Every time I bring my car, it looks brand new by the time they're done. The way they detail both my car and my wife's car is nothing short of remarkable. Just take a look at the pictures of the results--they speak for themselves! I highly recommend this place. If you can't make it to their Sherman Oaks Westfield Mall location, they also have spots at Topanga Westfield and Culver City. Definitely give them a try! If you're at the Sherman Oaks location, ask for Biggie--he's the best!

James did an awesome job at removing the minor scratches around my car! He was communicative,…read morefriendly, and went above and beyond to make sure I was satisfied with the look of my car. 10/10 recommend.

Great guy Great work …read more On times . Hard working. Looks squeaky clean and clean. Thank you