Great location and small town feel. Love that I can run in quick, grab my goods and be on my way…read more Friendly knowledgeable staff, too.

After speaking to Darren the store mgr about a small issue, he made me feel like a valued customer…read moreand I am happy to continue shopping here as I have many years! He took time out of his busy day to spend time on the phone with me to resolve the issue.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Had the best experience here with the fabulous help of Jessica who answered every question and was…read moreabove and beyond helpful with so much information. This will be my new stop for all my pets needs. Shop local my friends.

Wife comes her all the time to get items for our animals. The staff are always super friendly and…read morevery knowledgeable. If you haven't been to this location. Stop in and check them out.

Very nice woman running this shop. Bought a Golden Knee for my brother from her and she was super…read morehelpful. Prices are fair and they are very informative when you purchase if you do not have experience.

10/10/23 Came in…read moretoday to see a female corgi and was hoping to bring her home. Ashlynn asked if i needed help and brought the puppy out right away for me. She was absolutely amazing during the whole process and was juggling getting me sorted and getting another new pet owner set. She was very nice and did her best to get me the best price for the puppy and helped with the payment plan. She is super approachable and an amazing employee.

It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.

I was hoping it was a one time thing but this shop is terrible. The reptiles go with little to no…read morehumidity, some stay without water, multiples large boas in the same small enclosure, dirty enclosures. There is just too much negative for me to wanna buy anything from these people. Buy from a reputable breeder please.

How is this place still open? There's two alligators that are permanently in some display with…read morestill water, no enrichment and there's stuff on top of their enclosure so they can't even get oxygen! There's also a tortoise in the front just in a bin and it's constantly banging on the wall trying to escape. It's a depressing sight to behold. Definitely called animal welfare to complain. 918 742 3700 is the number. I know there's not many options in Oklahoma but please do not buy from here and shop online/at conventions.

The staff was so great. They talked us through our first ever grooming appointment. I thought my…read moredog was going to be terrified but he looked so happy and excited when I picked him up. We'll be back for sure.

I took my 1yr puppy Bella to get a bath, nails, and what not done. Priscilla knew exactly how to…read morehave patience in grooming a puppy! Bella will be going back there again! Thank you!

We're wild about the wide selection of pet toys available here, and have never EVER asked a…read morequestion of the staff that they were unable to answer with speed, precision, and the utmost courtesy. Top quality foods, both for specialty diets and regular pet diets? Yes, and in sheer abundance. We also love the fact that this shop is locally owned, and that we're not forced to support some multi-national corporation each time we choose to spend our hard earned dollars here.

I came into the store with my best friend a couple of times to buy treats for her three-legged dog…read morea while back. The employees actually kept up with what we needed and nothing really concerned me. I had a fun time looking around and looking at some toys to secretly buy for her. (Let's just say that's the first time she's hugged me during gift openings on Christmas.) The place didn't seem very packed like many other businesses, and the floors were kept neat. I want a pet store like this closer to me.

A couple of the workers here are friendlier and more helpful than at your average chain pet store…read more Plus they have a larger selection of animals to choose from than Petsmart. Fish tanks are clean, and they have salt water fish, coral frags and live rock! First time I've seen the latter two at a Petco before. Only negative is on average, pet supplies are priced a bit higher than Petsmart and Walmart, and they run fewer sales on potential pets. I've never had a dog groomed here, so I can't comment on that. But the service we had was excellent and they let customers interact and touch a lot of the animals here, which was very helpful in deciding which pet to take home with us. Just ask and they will get an animal out for you. It is sad we have no locally owned pet stores, especially in a city of this size. And I know Petco and Petsmart were the cause. But in this post-LFS world, this is a pretty decent Petco location. If you do stop in, be sure to say hi to 'Heihei' the feisty Green-cheeked conyure.

This is a dog friendly place. They have quite a variety of food and clothes for dogs. There is a…read morelarge variety of things for cats too. They also have guinea pigs and reptiles and rodents. I love ordering from them online. I've gotten all of my dog furniture from there. However, I feel like their dog food prices are high. I generally buy dog food at local pet food stores for less than they charge.

Cutest dog store ever! My little shichon Mochi turned one year old today and we wanted to celebrate…read moreby spoiling her with yummy treats and getting her a birthday cake! The owner was there and she told us she's been in business for over 25 years at different locations. She is so nice! They had dog treats at the door for mochi and she loved them! She customizes the birthday cake and you can pick icing color for the writing! They even added her name on there and cute birthday message. The icing is made out of cream cheese she said and we got the most popular cake flavor, the peanut butter! This is the cutest dog cake I've seen! It's perfect for her! Mochi also got a bag of peanut butter treats and a little purple crown for her birthday!

Another year and another amazing cake for my precious good boy who just turned 4 in November. She…read morealways makes the BEST cakes!

Excellent staff. Always helpful and knowledgeable. My Golden loves getting his bath there. Well…read morestock with everything needed. Staff checks several times to assure you have all you need. Highly recommend

I was in the store yesterday in Norman. I try to spend some money there because they are locally…read moreowned and not Corporate, such as Petco, where I also shop. I selected some Honest Kitchen Air Dried food for my dog. At the register the young lady gave me a total price that seemed a bit high. I asked her how much the Honest Kitchen was and she gave me a price. I told her it was marked a different and lower price. Feel free to take a look. She walked over (it is a pretty small store). I moved that direction as well. She came back to the register, with an older lady now standing there which would appear to be the Manager. She acknowledged that I was correct it was marked a lower price. However, she said they had raised the price and the price it was marked on the shelf was not correct and she was charging me the higher arbitrary price they seemed to have increased to or made up. Now please understand the difference is between $3 and $4. The amount of money is NOT the issue. The total deceitfulness and dishonesty are the issue. This is wrong in any business. I own some small businesses. I would NEVER do this to someone. Do they decide to ring up an extra few dollars on every customer as they are checking out? This is totally wrong, deceitful, and totally dishonest! I feel these people need serious training in how to operate a business and deal with the public. If you made that mistake, you should own and tell the customer the price has actually been raised but we are certainly going to honor the price we had displayed on the shelf. I would have replied thank you and I appreciate that. As soon as I walked out the door you could have walked over and changed it. You must take responsibility for your errors and your mistakes in a business. I politely told them this was wrong and I do not do business in that manner and left. I will now never walk into that store again. I am in many rescue and animal welfare groups. When their name comes up and I will not have positive feelings nor positive things to say. Trying to upcharge at the register and sneak it through has now cost them hundreds of $ and possibly thousands. Do not cheat customers and people! Pawtopia, I hope in the future you will operate with a MUCH higher level of integrity. Please work to improve and be better