So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I highly recommend Eastside asset management LLC to you guys. My family stayed in a town-house…read moremanaged by the Eastside for over one and a half years. Before we move in, the staff in Eastside cleaned everything and made the house looks like a new one. After we move in, whenever we are locked out or need repair, their staffs always show up in the first place. They also clean the roof regularly to maintain the house in good condition. Recently we end up our lease in advance due to some emergencies. According to the lease agreement, we are expected to pay for a 2-month rental as the punishment. However, Eastside allows us to pay until they find another tenant (indeed they find another tenant in a week), which minimizes our loss. We do appreciate everything and every service provided by the Eastside.

Highly knowledgeable. Responsive. Great service. I feel very comfortable working with Eastside…read moreAsset.

She didn't let me in the tour house when we made an appt. Showing other ppl around. She saw i was…read moreoutside in rain waiting to be let in she didnt let me in and continued talking. Then when i came in she treated me like i was nothing and didnt show me around or talk to me.

We have attempted to use this company many times. We often times will find houses for rent on…read morecraigslist and attempt to contact this property management company. We are consistently disappointed with their customer service. I could not imagine actually having them manage a property that I live in, it would be impossible to get a hold of them! I pity the property owners who use this company as they will most likely not get the best renters because the property management company will not call them back. No wonder why there is so many homeless in North Bend and so many houses to rent in North Bend.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Very unprofessional. You want references when you rent out a property? Then you also give one when…read moreasked. Landlords should be watching out for each other.

luck is apon you if you rent from this agency they gladly…read morehelp you get into a place yes and be friendly to your face but once you move in that when they have you were they want you. they just want your rent if anything go's wrong with the place that need Immediate attention are repairs good luck the roof on the place i rented had a tree land on it ripped 3 hole in the roof so i called SVPM and they didn't even call me back for 3 day then i had take care of the tree and patch the roof because i did want the place to get any worse. after a month the actual owners stop by and ask what happed because the property management never call them so thats just one story from my 15yrs with them so all i can say is good luck......

Adding to my earlier review as Debbie Smith is a star and has helped me sell three condos over the…read morelast few years (including during a pandemic!) and has always been a wonderful agent. She is quick, courteous and brings an incredible network of contacts from junk haulers, painters, inspectors, contractors, you name it. Thank you Debbie for being such an amazing person and making the impossible - Possible!

I've been a tenant since I moved to Seattle 3 years. I've lived in various states at various…read moreproperties and I can confidently say Debbie Smith is the best property manager I've ever had. She's attentive and genuinely cares about everyone that lives in the building. She's thorough and also transparent about everything. When you constantly hear horror stories about other property management companies and the turn over around the area, it makes me feel lucky to have found this spot. Highly recommend to anyone looking for a new place.

Renting with this company was one of the WORST experiences of my life…read more DO NOT rent with this company. My boyfriend and I lived in one of their rentals for just under 7 months and ended up having to sign an agreement to break our 10 month lease because our experience was so bad. We lived at their Chandler St apartment and had CONSTANT noise pollution coming from the back alley and our upstairs neighbor. We put in our first complains within our first two months and were never taken seriously. We were told that the noise complaint was an "issue between residents" and that there was nothing they could do to stop our upstairs neighbor who threw things at her floor (our ceiling), slammed doors, screamed, stomped, jumped up and down on her floors (our ceiling), and repeatedly LIED about making noise even when we provided video evidence to management. After we signed this notice to break our lease early because "there was nothing they could do" we were forced to find a new apartment within 50 days and move out. During this time, the noise situation escalated to outrageous extents. Our upstairs neighbor CALLED THE POLICE on us for "harrassment" (because we asked her to please be quiet and we were only going to be living there for 2 more months), she also sent her boyfriend down to our apartment to legitimately harass us by knocking on our door continuously, trying to come in our apartment if we opened the door, and yelling outside. All this time I continued to leave noise complaints on Prosper Property Managements website (as directed by Samantha (who no longer works there) Just to find out that their site was broken and none of the complaints I had submitted had been received. Renting from Prosper Properties caused SO MUCH stress in my life and I genuinely hope they go out of business. I was harassed, lied to, forced to break my lease and find a new place to live, and prosper properties did ABSOLUTELY nothing to remedy the situation. Also :) the neighbor stole our keys upon move out (procedure was to leave them under the door mat) and management blamed us. Even though there are supposedly "working security cameras" outside. DO NOT move here!

I had to move to Germany, so I decided to rent it out while I was gone. I will admit that at first…read moreI was hesitant because I've never rented a house before... much less from that far away. I've heard horror stories of property managers not taking care of the places like they should, but I wasn't ready to sell my home. I took a leap of faith and hired them. They showed interest and professionalism from the beginning. Did everything they needed to do and advertised the house when needed. I must also mention that they advised me every step of the way and in every decision I had to make. I always felt like they were acting in my best interest and at no point they showed like my business mattered less than other customers. My last tenant was a friend of mine. I did ask at one point if she was happy with Prosper as the POC, and she had nothing to say but good things about them. They were helpful to her and very patient. I had to sell my home after three years, but I don't think I could be happier with the services they provided, which in turn gave me a peace of mind. I'm very grateful for leaving my property in their hands and I can't recommend them enough. Reach out to me if you have any questions about my experience with them.

Matt is a great property manager. He's great to work with, answers any questions I have in a quick…read moremanner. Very competent, knowledgeable and organized. Definitely referring him to my friends and family.

Working with Matt Tuell, you can trust that your real estate journey will be smooth, efficient, and…read morerewarding! He was extremely helpful and I would recommend his services to anyone!