So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

We hired MLPM to rent our house. Per the contract they found a tenant and made occasional visits to…read morecheck on the property. After six months the tenant stopped paying. I was advised by my property manager, Colleen Gasca, that we should give the tenant time because she had faith in her character based on their prior interactions. Tenant went on to miss 4-5 payments and we had to file eviction paperwork. On move out day a complete stranger was found to be living in our house all along. very stressful and costly experience. We were never compensated or refunded $22,000 in costs, damage and otherwise. MLPM failed in every way- finding a good tenant, checking on our house, and compensating us for the costs of these failures. It's taken me a couple years to finally post this because it's now clear they are never going to resolve this and it makes me frustrated every time I think about it.

This is our first time using a property management company and we couldn't be more pleased with…read moreJoby and Kelly! They are professional, communication is seamless, and they always address issues right away. Their pricing is very competitive and their service is top notch. If you're on the fence about getting a management company, look no further. You won't be disappointed. Five stars!

Joby & Kelly are fantastic at caring for not only their properties, but also the people they…read moremanage. They are attentive, responsive, thorough, and kind. They go above and beyond in making sure any issue, big or small, is cared for quickly and with excellence. We have been under their care for a year now and can't think of anyone we'd want more to support our rental situation!

I highly recommend Eastside asset management LLC to you guys. My family stayed in a town-house…read moremanaged by the Eastside for over one and a half years. Before we move in, the staff in Eastside cleaned everything and made the house looks like a new one. After we move in, whenever we are locked out or need repair, their staffs always show up in the first place. They also clean the roof regularly to maintain the house in good condition. Recently we end up our lease in advance due to some emergencies. According to the lease agreement, we are expected to pay for a 2-month rental as the punishment. However, Eastside allows us to pay until they find another tenant (indeed they find another tenant in a week), which minimizes our loss. We do appreciate everything and every service provided by the Eastside.

Kenny and his management team provide very professional service. They help me manage my property…read moreand communicate with my tenant very efficiently. Definitely would recommend!

I am extremely impressed with Pinnacle Properties! I had the opportunity to partner with Chris…read morewhile selling an investment property in Pierce County. Chris was methodical and strategic in his approach to managing the sale, and he remained incredibly responsive and supportive through every step of the process. He is also genuinely wonderful to work with! Thank you, Chris, for your dedication--I can't wait to partner again in the near future.

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

I hired this service to help my daughter find an apartment since she left herself just a month a…read morehalf before she had to be out her current rental. I'm not sure who helped her (Kim?) but the service she provided was top notch! Worth every penny I spent. She gave a huge listing of places that checked off the required amenities and then picked her up and drove her to the top 3 she wanted to see. The only thing I would suggest that would be helpful for this company would be suggestions for reliable packers and movers. I gave them 4 out of 5 stars as the service provider double booked herself and my daughter had to Uber to her next appointment and uber back to her home.

Jacob takes care of the leasing of my property in Kirkland since 2021. He has been a pleasure to…read morework with over the years. I found him professional, prompt and considerate. He is knowledgable and well connected. He is not pushy, he has never once solicited me to sell this property or buy one of his listings.

We rented from the property manager Jacob Wu and are very disappointed in our experience. He…read moreregularly makes promises he's unable to keep. Let's start with: 1. When we first rented the house he said the roofers were coming next week for us to prepare. A few weeks went by and we said how come no one has showed up and he said the owner has decided to do it next year. The roof was rotted and we had many pest issues and were one of the highest consumers of electricity due to poor insulation - this is according to Puget Sound Energy. 2. We heard many noises in the attic. Let's just say we discovered there were rats living both in and under the house which is very nasty and can create many health problems. We have two young ones in the house so this was simply unacceptable. 3. One day I called the property manager Jacob and said, "take a look at the deck, it kind of bows in and I'm concerned it might be unsafe." He said "I'll send some one out next week." No one ever showed. A few weeks later when I cooking outside for my family, my 1.5 year daughter and I both fell through the deck busting her head and tearing through my flesh. I called Jacob to report this and he said "So, what do you want me to do?" No apologies, no asking "are you OK?", no empathy. I could could go on and on. The biggest reason I'm writing this review is because when we vacated the house we hired a professional cleaner to make the house look outstanding. Jacob did a walk through and said everything looked good. I asked about when I would get my refund deposit and he said it should take about one week. It's been three weeks and I have yet to see a deposit or hear from him. I would strongly advise against renting from him. He typically has about 8 or 10 properties which he manages in the Issaquah, Klahanie, Sammamish and other areas. There are many other properties out there with professional customer service. Renter beware.