Superb service and great teamwork! My Diesel Equinox (yup :)) needed a new tranny. The process was…read morenot without challenge but Nicole, Peyton and Evan pulled thru without a blink- should be humming their praises for another good many happy miles- thank you all!!

Julia was great. Got me in and addressed all my concerns. I loved how they offered to drive with me…read moreto see what the issue was. Will be going back if I have any other issues. Thanks !

Got a quick easy experience Tyler was great I will be coming back for commercial as well as more…read morepersonal vehicles!

working with Tyler was a great experience, very helpful and knowledgeable about the vehicles he is…read moreselling. He is not pushy in any way, I liked that about him

In need of a new - used - car. I picked out 3 to look at on a Saturday…read more First stop: Barber Ford. Mark Strikwerda came out to greet us as we looked at a 2008 Ford Edge. Great guy. Never a doubt about his honesty / ntegrity. After a test drive we went back to buy the car. Wanting some service work done, we agreed to pick up the car on Thursday. That gave me 5 days to get cold feet. Twice, Mark gently guided me thru it. I'm so happy he did. I highly recommend Mark Strikwerda and Barber Ford and their service department.

Would not recommend. We bought a used truck from m them. Took it in to have some repairs done. They…read moredid EVERYTHING but what we brought it in for as they miraculously "found" a ton of things that had to be done ($8,000+!). Got it home and within 2 hrs noticed that the hat we took it in for was not fixed or even addressed. Called them back... had to RESCHEDULE and ended up having flames shooting out of our cylinder which they said would have caught the truck on fire!! Charged us more. Additionally, it took 3 days longer as they don't have near enough techs hired for what they schedule for. Avoid.

I received a coupon for a discounted oil change....awesome. It was for a Nissan so I called as I…read morehave a RAM. No problem - they said they would honor it and sent me over to their GMC side to schedule for whatever reason. I got it scheduled, they knew it was a RAM and said they would have the filter there ready to go. I get up early, get there for the first appt of the day but the guy I talked to is on vacation - of course he is. Bottom line is they refused their own coupon, turned me away and let me walk. This place was bad under Elhart years ago and the legacy continues today. Do not patronize this place....you will be let down and disappointed.

Long term family owned Elhart now owned by Zeigler. Still have all the good people from when Elhart…read moreran the business. Great Sales and Service crew all around

Awesome personal customer service. Justin is super knowledgeable and helpful with all VW products!read more

Had a crank pulley replaced there almost 2 years ago. Went to replace the crank pulley with an…read moreupgraded one. Two bolts out of the 6 came out fine. Two were a bit snug coming out. I thought maybe they put some locktight on them. As I pulled them all the way out I could see shavings. And half the bolt was shiny. Then I knew it wasn't lock tight. They forced the bolts in and didn't look back. After finding this out I figured the decent thing to do would be running me out a tap since my car is apart. I was told I didn't need to replace it it's my fault. Along with well they stayed in so you should of left it. I called a friend to see if he had a tap and told him what was going on. He said yup that's Gary's for you. He sold me a rebuilt transmission years ago the reverse didn't work and he told him it's his problem not ours. Avoid this place at all cost. I'll continue to go to intune imports. Far better mechanics. Gary is a smug guy and if they screw up your car it's on you not them. Again stay away from this place at all cost.

Concept Motors is great! I've worked with Jeremy on 2 back to back Honda Odyssey purchases and have…read morehad an amazing experience both times! Above and beyond customer service and I've been completely satisfied with both vans! Thanks again Jeremy / Concept team for a great deal, vehicle, and experience! My sister-in-law also got here's there and has loved her van as well! She also told me how great the service was.

Awesome! Great experience! Professional and honest! If you are looking for a used car, go…read morestraight here! I will start by saying that I am usually very wary of used car salesmen. It takes a lot for someone to impress me enough to take my time to write a review like this. However, Concept Motors is definitely deserving of this. I am very happy with the interaction I had. Jeremy at Concept Motors conducts business with a high amount of professionalism and integrity. He genuinely cares about helping people find a car that is safe and reliable, but also affordable. When I came to Concept Motors looking at cars Jeremy was very honest and straight with me. He did not withhold any information about the cars. He made sure i knew both the GOOD and the BAD with each vehicle that i was interested in. This helped me make a very informed decision. Once I found a vehicle and we made a deal, Jeremy went the extra mile to make sure I was happy. He made sure that the car was in the best possible condition he could before I took the car. Great customer service is becoming a rarity in today's world. This is especially true in used car sales. Concept Motors is a place intentionally trying to build their business with great customer service and integrity. These guys are people that you want to do business with. I spent a lot of time visiting other small used car places in the West MI area,. Next time I need a car, I'll be heading directly to concept motors first.

Everyone at this business is extremely great and friendly. Andrew sold me a car today, it was my…read morefirst time buying from a dealership, and it was a breeze. I would definitely recommend this place, thanks everyone!

The guys at lighthouse auto are the best in town. No pressure to purchase at all. So incredibly…read morefriendly that I would have stayed to hang out and chat with Dave all day. They were more than fair in pricing my trade in and took care of everything I needed. I feel ever better about my purchase because I get to help support this local business that's owned by some of the nicest people I've met.