Finally found a solid pool guy ! My old pool guy could never get my pool clear and just finally…read moreghosted me .. tried to take care of it myself for a few weeks but no time ...Had a party going on and was out of town the for a week came back to a green swamp ...my neighbors pool is always clean! so I got the referral and called Eddie This guy knows what he's doing ! #happywifehappylife

Eddie came out to give us a quote and seemed friendly enough. That was about it. Every other word…read moreout of this persons mouth was an excuse as to why work was not being done. He said a part for my pool equipment needed to be serviced and replaced. When I told him that I had a home warranty that covered the equipment instead of letting him service the equipment directly, he became less than helpful. When I had the technician for my home warranty check the part, he said it needed lubricant, but I watched him service the part with my own eyes, and put the part back in one piece. Next thing I know, Eddie is complaining that the part is broken. At which point I told him that it had been serviced, and it was ready for him. He insisted that it was broken, and when I went out to verify, the part that I just saw placed back in the equipment was now broken in half. Please keep in mind that the only people to touch this equipment are the home warranty company, which placed it back in front of my eyes. I also had checked the equipment myself, and it was fine post repair. Then the person from this company comes out and now the part is differently SNAPPED IN HALF. I'm not sure if this was retaliation, or just improper handling, but I know that the home warranty company nor myself left that piece snapped in half. So, let's do the math. After which, I called the home warranty company BACK and they then replaced the NOW BROKEN backwash valve. In the meanwhile, I had paid Eddie to perform two filters cleans, one of which he hadn't completed, so I asked him for my money back for the time being as the service wasn't provided and I needed to make sure the funds were available in case needed for the repair. Then Eddie and his company GHOSTED ME. I have texted and called, left several messages, all trying to be kind and professional, none of which were returned. If you own a company, even if you don't want to provide service to a customer, at least handle your business properly and tell them just that. I don't want to provide service to you. Not hard, right? I mean, let's get mad because I didn't let you rip me off multiple times? I understand I have some issues that needed to be addressed. I have several dogs which I needed to dispose of my dogs waste, which was done when mentioned. However, how do you present yourself as a company, break the customers equipment, and then ghost on them? Watch out! Not very professional, and a little shady.

Wow. What a good service. He got my pool looking like brand new. And he didn't take long to do…read morethe cleaning. He is the only one I can trust going forward. I gotta say he's affordable and very professional. Highly recommend hands down.

Started off decent, but turned into a very dishonest experience. I was quoted $250 for a repair,…read morethen he showed up and tried to change it to $500 on the spot. I canceled immediately. I had already prepaid for service, and he refused to refund me, making false claims that he had come out multiple extra times--which is not true. He also stopped servicing the pool without notice, leaving it green and forcing me to pay someone else to fix it. Ignored calls and texts until I contacted him from another number. At that point, still refused to make things right. Changing prices last minute and keeping prepaid money is unacceptable. I would not trust or recommend this business.

My pool was green due to it not being maintained correctly by other individuals, he came in and got…read moremy pool looking brand new within 3 days! hands down best pool guy in town! Best service, professional and great communication. If I could I'd rate 10 stars.

I stared using this service with Juan going on a year now and i can say his work is definitely the…read morebest pool service i've experienced, responsible, has great communication, affordable and very respectful. My pool has never looked so clean and sparkly, honestly I would recommend his service to my friends and family.

Paules Crystal clean pools. HA HA RIGHT. We gave him 3 chances and our pool has never been…read moreclean. He also sold us a defective pool sweeper for $630 and $170 for pool cleaning that we never got. I wouldn't refer him to a friend. He's ripped us off for over $800 and now we'll be taking him to small claims. To get our money back. Hire him only if you don't want a clean pool. You won't get one. All my reviews are 100% honest and reliable

Paul was friendly, on time, knowledgeable, and did a great job! Reasonable price too.read more

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

Awesome! They are very dependable. They always do a great job. I have been using them for years.read more

We had new pool construction and needed a pool guy ASAP!!! I did what I do best and ran to YELP…read more Looking for someone local and Gilberts Pool Services popped up. Sent him a message and he replied right away, he was at our home the very next day and we shook hands and had ourselves a pool guy! He kept his word and made sure our start up was working. Chemicals, cleaning, checking the equipment (cuz what the the hell do we know)! The price for everything he does was totally fair! Ended up with a beautiful clean, clear ready for the long holiday weekend. He's a total recommend

Five Stars! I can't recommend All American Pools highly…read moreenough! Our spa had turned into a green, algae-filled mess that looked like a swamp, and we were honestly considering draining it for good. But All American Pools came out and did an acid wash that completely transformed it. They were professional, on time, and explained the entire process so we knew what to expect. The acid wash removed every trace of algae and stains, and within hours, our spa went from murky green to a stunning crystal blue -- it looks brand new! They also balanced the chemicals afterward, so we were able to use the spa safely right away. If your pool or spa needs serious help, don't hesitate to call All American Pools. They brought our backyard oasis back to life!

All American Pool came out right away. They did not overcharge me. They told me the problem they…read morefix the problem down straight to the point. I love this man's honesty, his business and his hard work. It shows all the way around. I highly highly recommend this whole service to anyone and I give him a five stars plus

The pricing was high compared to quotes from other comparable service providers. More critically,…read morethe provider confirmed he was not licensed to operate in this area. I also found the provider's communication style to be defensive, which made it difficult to discuss and resolve a minor issue.

Amazing service! Show up on time and did exactly what he said will do. I highly recommend this…read morecompany to anyone who need pool services.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.