Eric and his son arrived the very next day, quickly diagnosed the issue, and took care of it…read morewithout any hassle. They're the real deal, prompt, professional, and highly reliable. I truly appreciate the great service. Thank you both!

Excellent work! Eric and his assistant Simon were incredibly thorough and detail-oriented in…read morerepairing and converting my pool to a salt system. They were respectful, courteous, and completely transparent throughout the entire process. Fair pricing and great communication made the experience even better. I highly recommend Eric for any pool-related work. -- Carlos

Perfect pool service, as well as customer service. I have had a few other companies. By far this…read morecompany is the best. It's a small business and they take care of their customers. Highly recommended!

From the owner: Family-owned businesses, we make sure your pool is clean and clear. read more

First of all, he stolen my Pool cleaner which got caught in Security Camera. '…read more He walked in straight inside of house without ring the bell, then went to pool pump area from gate to already touching pool filter . Me, my sister asked him "WHO ARE YOU?" He said he will bring Pool cleaner, but he didn't. I will pay him if he returns stolen item. Some one came into my house, lose pool filter belt belt were found lose which is very dangerous. it have never happened before in the last over 20 yrs. Sadly, Mya Lee

Let me start by saying before I hired Ty to clean and maintain my salt water pool it was always…read moredirty. Ty has taken a big burden off my shoulders .. my pool is always clean and ready to be used. I don't have to worry if my chemicals are balanced or if it has been vacuumed Ty comes down on a weekly bases to make sure my pool is ready for use anytime . If your looking for a honest , dependable person to maintain your pool Ty is the real deal! He keeps you informed with any issues that may come up! Trust me you can't go wrong in hiring Ty ! Thank you Ty for my peace of mind !

James fell off the face of the earth. Stopped showing up (not uncommon) and never returned. Tried…read morehitting him up for weeks but nothin.

I called James this morning about pool service. He offered to come over the same day to take a look…read moreat my fathers pool. Wow! He was on time and explained everything-I know NOTHING about pool service. We actually wanted to drain the pool since it wouldn't be in use. We had no idea that could actually damage the pool. James offered to come over once a week to vacuum and adjust the chemicals for us for a SUPER reasonable price. He also had his mom with him. She is the sweetest human being ever. She helped clean our pool filter, which apparently isn't supposed to be black. Whoops. If you're in need of a pool service, call James. He cares about what he does. And he makes sure to explain everything fully. He instantly made me feel comfortable with his skills. Thanks for being so awesome James!

Use they service more than 10 tears. Always help with…read moreadvice. Helped with our lucking pump. Highly recommend.

5 Stars I really…read morelove this place for pool advice and supplies. We've gotten help from them so many times over so many years, and I honestly don't know why I haven't reviewed sooner. This business has been serving the community for decades. They're family-owned, they're local, they're knowledgeable, and their pricing has always been honest and fair. We've had a handful of pool issues over the years, and every time, we've felt supported and confident in the guidance we received. They don't oversell, they don't pressure you, they just help you fix the problem and get on with your day. I highly recommend this business. A true gem in the community.

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

They did a great job for a very reasonable price doing a one time clean of our dirty pool and…read morefilters. We hired them for regular cleaning service as well!

My pool was in desperate need of some TLC. These guys came out the same day and have already turned…read moremy pool from green to sparkling blue! I have hired them for monthly service moving forward and will update after some time. If you are looking for routine service, I would give these guys a call!

Alex, since the moment I called him to time, he finished the pump replacement his been respectful…read moreknowledgeable on the pool business based on my needs he recomended the best pool pump and was fast and also taught me a few things highly recommend Alex Thank you for helping me get the pool going and enjoy it, the price was fair not over priced like some other guys great value for the money. Highly recommend

maintenance was perfect. one day my pump stopped working after the service, my wife didn't submit…read morepayment on time, she received a reminder and was told no service would be provided until pool pump was fixed.....but I see a bunch of 'pool repair' comments...hmmmmm wonder why I didn't receive any suggestions on what to fix or a quote to fix it responding to your response...I am telling the truth, I admitted that she lapsed on payment and you're response supports that, I said she received notification service would not be reinstated until payment received, which you reiterated. I was told that your response to the repair was that you don't do repairs and that it needed to be repaired before services would be reinstated. My review was on the lack of repair options, now if she misunderstood that's her/our fault (see I'm holding her/us accountable). No need to try and air out something that I already said we didn't own up to-payment. If you can make it out on Wednesday you'll get your fee and I'd like for you to provide a quote on repairs, if not, thank you for your service and best of luck in your business.