A Deeply Disappointing Customer-Service Experience…read more Among many wonderful experiences, there are unfortunately times when an experience is simply horrible. That is the only way I can describe the customer service I received at Chuck Wheeler's Vienna Beef Hot Dog Stand in Gary, Indiana. After waiting approximately one hour, I began placing my order with a young lady at the counter. Although I had already told her what I wanted, she asked her coworker to take my order instead. I found this odd, but I remained patient. She then looked at me with what appeared to be disgust and, although she seemed to be hoarse, yelled at me. Surprised by her behavior, I said, "Wow, I waited an hour for these hot dogs, and now I'm not sure I should have waited." She immediately snapped at me and said, "You are not going to disrespect me." She then refused to continue serving me and began taking the order of the person standing behind me while I was still at the counter. I stood there in complete disbelief. The cashier looked at her coworker, then back at me, and finally said, "Ma'am, she is not going to serve you." When I did not respond immediately, she repeated it. I want to be clear: I did not yell, curse, threaten, or disrespect this employee. I was simply shocked by the way I was being treated. If she was not feeling well or was unable to assist customers appropriately that day, she should not have taken her frustration out on me. I am originally from Gary and had returned home for my family reunion. All I wanted was a taste of the past and an opportunity to support a local Gary establishment. Instead, I left feeling embarrassed, disrespected, and deeply disappointed. This establishment is in serious need of improved customer-service training and a reminder that every customer deserves to be treated with courtesy, dignity, and respect. No customer should wait an hour only to be yelled at, ignored, and refused service without justification. I sincerely hope management addresses this situation so that no other customer is treated the way I was.

If they are as good as they used to be from the food court at Southlake Mall I will be thrilled. I…read moreplan on taking a couple to my husband at the nursing home where he resides for a birthday present. He LOVES those green tomatoes.

Experience is sometimes worth the stop. This is a cute little place that has the nicest staff…read more Cute patio. Obviously a local favorite! If you're in the area you will enjoy your experience. They have a unique lil place tucked away close to the train. . We enjoyed a beef and A Chicago Dog on a nice sunny summer afternoon!

They are who the say they are. Very good hot dogs. No indoor seating but plenty of outdoor space…read more My wife and I both had the Chicago style hot dogs and they were very good. They have a lot of choices so if polish sausage, Italian beef or pork cutlets are more to your liking they have those as well.

Really good dogs. OG place that totally delivers every time. I go every time I'm in the area.read more

My husband and I stopped in, he's never had it and I hang in over 20 years. Needless to say it was…read morebetter than I remember. The food is fresh and the place is immaculate.

Rude employee and manager/owner that refused to take accountability on shorting an order a hotdog…read moreand fries. Maybe slow down and listen. Yes order was from uber which I would get the refund through. But was calling just to see if the bag/items were there. Attitude and hanging up on is not acceptable. Don't care how good food is .. service is more important

5/30/26 Have driven past this place for years. Today was the day we decided hot dogs. Feel like an…read moreidiot for all the time we drove right on by and failed to stop!!! We LOVED the place. Menu was way bigger than expected!! Very reasonably priced, count on us to return again!!! I apologize for not being a customer sooner!!

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

I do not understand why perro brothers, Started going…read moredownhill. I placed my delivery order. It arrived within the time window. I was handed a brown paper bag not even folded over soaked with grease. Too make matters concerning too me the driver pictured as making my delivery was not the person handing my food in this open greasy paper bag. I don't know if I should eat the food after 3 days without power, or just put it in with all the food in my refrigerator and freezer in the garbage.

This is a South Chicago Staple! It's been here for years and is awesome! Great real hot dogs…read morehere. Drive thru or carry out. It's tiny and has been here for many years! It survived a car driving thru it. My family comes in from NY and asks to go get hot dogs here! They are friendly, fast and get your food right!

My favorite hot dog spot ever. But couldn't order yesterday because they were closed at 11:15am…read moreeven though the posted hours say they open at 10:30. Hope the new owners haven't screwed things up. .

If I could rate 6 stars, I would! Visiting all the way from San Diego, CA... I tried other local…read moreItalian beef places only to be disappointed with subpar lousy sandwiches then I happen upon Boz Hot Dogs, their buns! So soft and bakery fresh. Their seasoning for their beef: spot-on! I was very satisfied and want to come back next time I'm in town.

How can you go wrong with a Boz hot dog. This location is always consistent. Parking is tight…read moreduring busy times and there may be a line when you get in but it moves quickly. There are probably less than 10 tables inside. The star of the show of course is the hot dogs which are always good no matter how you order them as long as ketchup isn't included unless you are under 10. Great place for lunch.

Whew I got a 1/2 lb all beef hot dog. Why I thought I could take on the food challenge I have no…read moreclue. I tapped out 2/3 of the way out. My hubby had pulled pork snd the rest of my dog. My hot dog was delicious. That being said we ordered the waggle fried. Not edible. Soooooo salty. The car hop said that was just their seasoning. It tasted like someone dumped a bucket of salt on them. She brought us plain ones and they were good. Root beer is really good there too!!

Driving around looking at houses for sale and picking up some geocaches, we stumbled across this…read moreplace. I am a sucker for drive-ins--the days of the old Dog & Suds or the Frosted Mug. They bring back fond memories of American Graffiti and my days working at Jack and Pat's 50's in Tinley Park. I was hooked on the homemade root beer and other great menu items. The only things missing were the roller skates and Wolf Man Jack cranking out the tunes.

On a road trip and wanted something quick and easy for lunch. One of the riders hadn't been to a…read morePortillo's before and wanted to try it. This location had plenty of parking and seating, so that was a big plus. Service was very quick here, even though it was pretty busy. I decided to try something new and got the beef bowl, which was basically the beef sandwich without the bread. I liked it, even though it was pretty liquidy (it is an Italian beef, after all). Easy in and off from the interstate and quick made this an excellent road trip stop.

The service was fine. I went through the drive-through. It was fast however I ordered two…read morecheeseburgers that wasn't even room temperature. The cheese wasn't melted. weren't worth eating. Because they were so cold I couldn't believe it. How could they sell this to their patrons every time I go to Portillo's there's something wrong with the food. I was passing by and decided to try it again this time I mean it I will never never go back to this particular Portillo. I actually got home and called and asked to speak to the manager and was on hold for 35 minutes and the manager never came to the phone

Questionable quality food, inept service. Why the clueless new owners would remove the cool…read morehistoric hobo sculpture in front is beyond me. It's like they don't want business. Bland food, bland service, really bland ambiance. Spend your money elsewhere.

Love the fry's with the sausages. Cheeseburger is really good. Hole in the wall gem!read more