I would definitely recommend and use Aces air-conditioning, and heating in the future if I have…read moreHVAC problems. Evert was upfront and responsive in my needs. Repairs were handled very quickly and pricing was reasonable. Thank you.

Less than favorable service experience. I appreciate the help…read more They tried to cancel, and seems to be in a big rush. I won't hire them again. My AC works ok, and just wanted a check up. Bill went from $70 to $125. Didn't quite expect that and I have no idea what air pounds means. I had a few other questions about how to work my Ecobee and room ventilation and I got the brush off. A YouTube video would have been more informative.

First, this company is no longer owned/operated by the Coomes family. Apparently the Coomes sold…read morethe company some time ago. We had them install a new a/c system in 2011 which failed constantly immediately upon installation. They came out over and over and couldn't figure out what was wrong. One night a couple of weeks after install, the electrical panel in the furnace closet for the system caught on fire. Had we not been home, our house would have burned down. They came out the next day and found that their installers (not the guy that came out to quote the system) did not wire the system properly. Once that was finally done properly, the system performed okay but has always put out very high humidity. They came every year to service this Carrier unit for the entirety of its 10 yr warranty. At that time, we switched to our neighbor's HVAC company to perform its annual maintenance for the next 3 years. We also change the Honeywell advanced filters every 3 months, instead of the recommended 6 months, to keep the system clean. Saturday of Memorial Day weekend we heard a thumping noise in the furnace closet and turned OFF the thermostat immediately and called our neighbor's HVAC company to come look at it, but their techs were taking off the entire weekend until Tuesday, so we called Coomes - they had installed it, after all, so thought maybe they could repair it more quickly. A tech came out and spent about 15-20 minutes (most of that at the compressor unit outside, even though we told him and the person who answered the phone, that the problem was with the fan blower assembly in the furnace closet inside the house) and took a few photos of the coils and one pic of the fan motor and declared that both the compressor and fan blower motor needed to be replaced, and that cost would be almost $5,000.00 for the compressor, and almost $4,000.00 for the fan blower assy IF they could even find either one of them, and this would take at least one week IF the parts could be found, so what he recommended was that we just purchase an entire new system for between $22k - $29k. He had spent less than 20 minutes on the premises and was quoting an entire new system and going on about the financing and saving sales tax, etc. and that made us VERY uncomfortable. For this, we were charged an $89.00 service call. We told him we were going to get a 2nd opinion. He also left the thermostat turned ON, which would have put a great deal of stress on the compressor had we not noticed it and turned it back OFF. We waited until our neighbor's HVAC company was back in town and after spending over an hour going over the inside and outside and testing every component in the system, he found nothing wrong with the compressor at all and the only problem found in the entire system was that the fan blower motor had died (which we already knew). The price to replace the fan blower motor, including labor, came out to $895.00 AND the part was IN STOCK LOCALLY. We did call the new owner of Coomes HVAC, (that used to be in Duncanville, but now it says Midlothian), and they agreed to destroy the $89.00 check we wrote for the "service call" after this situation was explained. The person who answered the phone when we called for an emergency repair was told why we were calling - we were looking for an emergency repair. We believe we were being scammed - or it's possible these new owners are not interested in repairing an existing system, only in selling new ones, so they overprice a repair. Whatever the case is, based on our situation - we suggest you research the current owners of any business, and get first-hand referrals or references plus a 2nd and even 3rd opinion on anything quoted.

They would not give an estimation at all unless I talked a sales rep . I just needed a quote on…read morecost to see if it was doable .

Our AC went out and we contacted Sala. Benny quickly came out the next day. It just happened to…read morebe the hottest day of the year. The overall service was excellent. He quickly identified the problem and gave me an estimate. Very reasonable. He did an outstanding job and fixed everything. Would definitely recommend Sala. Thank you!!!!

My mom did in fact call Sala again to have our 2 AC units serviced. Tyler came out and gave us a…read moreheads up 20 minutes before arriving. He was pleasant, friendly, and extremely knowledgeable about units. He answered all our questions. He also wore the shoe covers to not track dirt inside our home. The service was pretty pricy ($700 +) so just be prepared to pay extra just in case you need freeon added or a part to keep your AC running properly like we needed to.

My AC had gone out and normally I wouldn't have any clue what to do but after checking online I saw…read morethey had a fun online presence thanks to a nice dance video lol. Well the marketing worked and the service was even better. Ty was in and out, super informative and cost effective. I had cool air again in a matter of hours. Will definitely use again. Thanks Ty!

Cool Climate is the only AC service we use! We had someone look at our unit and we could tell they…read morewere just trying to sell a new unit. cool climate funds the issue and fixes it. It's a good reliable company

Arlington AC and Heating did an excellent job on my heating and air conditioning in my home.Robert…read moreK was friendly and did a excellent job very professional.I would recommend this company.

Hello! I just want to say how professional Robert was today even though this was his return trip…read more He works with excellence and I love his care for others. He communicates clearly and you can tell he loves what he does. I am blessed to have worked with this company for over 15 years, and their service is still top notch! Michelle B.

Update - Turns out, it was still just a repair. The tech found the problem quickly and proposed a…read morereasonably priced repair. When questioned about if the unit was at the end of its life span, he told us that the unit seemed fine, and he didn't see why replacement couldn't be put off another few years at the very least. (it has been a year now, and we've had no further problems. We've been using Pape since the early 90's when they had to come out and fix a mess that Wolverton Air had left. Always very professional, and no matter which house we owned at the time they have always considered each call a REPAIR call and not an opportunity to try and talk us into a new unit. That coupled with their reasonable charges is why we don't hesitate to call them. Particularly now, when the unit we currently have has been repaired a few times in the last eight years, and just died again last night. Since it is original to the house, we are pretty sure it is at the end of its service life. But, I have no fear that Pape will not do right by tomorrow when they arrive to check it out.

We love Pape. We love Dave. Thanks to this awesome company we got an all new AC system and…read moreinsulation right before the summer heat hit. Thank you so much Pape for being a reliable service that allowed us to have trust in the process and an assurance of a great product and installation, while being well informed. They are affordably priced and offer financing. Dave made sure that we felt included and educated on our first AC purchase. Unlike other providers who gave quotes and came off judgmental with our requests- for instance a heat pump versus electrical, they allowed us to make the best choice for us. They also helped out with an overall plan such as updates with electrical- free box conversion. Our first check up is right around the corner. No complaints so far.

We have used Cornerstone Air on several occasions when our older a/c unit had issues. They provide…read moreprompt, courteous service with knowledgeable recommendations for repair. When we needed to replace our unit, they expertly installed the new unit and had us back up and running very quickly. I highly recommend Cornerstone Air.

Very prompt and attentive to my needs. I just moved into the area and have been having AC…read moreconcerns. First it was a plugged AC drain and then an amperage high draw concern with the compressor. Both now fixed. With temperatures exceeding 100 degrees having a functioning AC is a must. I'm so impressed with Cornerstone, that I've asked them install an AC/Heat system in my shop. Thanks guys!

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I have a house built in 1960 and I needed to replace my thermostat. I decided to upgrade to a Nest…read moredevice, and I was told I need a profession to install it. I called and they explained what they had to do (connect the smart thermostat to power). They came out on time, installed the Nest in less time than I anticipated, and stayed until it was completely set up. The guys were extremely nice and helpful. They even vacuumed the floor where they were working. Overall, great work. I will use them in the future for any HVAC needs.