Came out quickly and gave me the bad news I was expecting. Appliances are built to last forever and it was time to replace my unit. He gave me a recommendation for the longest lasting equipment and I ended up purchasing from Spencers. Thanks for your help! read more

The serviceman was very punctual. He was friendly and polite, knowledgeable and professional. He knew the problem as soon as I turned the oven and heard the sound. He looked up the price to get another part warning me it would be expensive - it was! He said better off getting new oven as part was costly. He also informed me that i could use the oven for a short time until time to replace. No trying to sell me anything I did not need which was really nice! I would definitely use Elite Appliance repair for the future and recommend them as well. read more

If you are looking for an honest and friendly appliance repair shop look no further! I have used Elite twice, once when my washer was acting up, they came out took a look at it and told me they could fix it but the main bearing was almost worn out and I would be just wasting my money and I would be better off replacing it. The second time was just before thanksgiving, my fridge want working so they came out and quickly figured out it was a bad fan and they were able to replace it before the holiday at a reasonable price. I wouldn't use anyone else for my repair service and you shouldn't either! read more

I can absolutely see how this company has such fantastic reviews! Their technician, Micheal, was prompt and professional. He was able to diagnose the problem with our washing machine and give us options for it. While it wasn't ultimately an easily fixable problem, we appreciated his honest assessment and his suggestions. He didn't end up charging us the service fee, which we would have gladly paid after our great experience with him. Above and beyond - we will definitely be calling them if we ever need help with other appliances! read more

Our technician, Jim, came over to our house to repair our icemaker. He was so very fast, timely, friendly and professional. I would highly recommend his services! read more

My dryer wasn't heating. I called Elite and Jim was dispatched out. It was the fuse that burnt out. He quickly diagnosed and fixed it. He was prompt, professional and very knowledgeable. I had a lot of questions and he took the time to answer them all. Very nice and pleasant. I will definitely be using Elite Appliance Repair in the future. read more

Steve and team are the best!!! Hands down the best, if you have an issue with fridge, dryer, etc. he'll take care of you and fix it right. Don't bother looking elsewhere, this is you man! read more

We had a great experience with Elite Appliance Repair. They were the first to provide a quote for service and the least expensive. Zach, the technician, was kind and professional. It was nice to work with a company that is truly exceeding expectations. Thank you! read more

3 minutes ago Robby had the expertise to diagnose a problem with our 10-year old refrigerator when a tech from another company said the condensation inside (a half inch of water in the interior bottom) was normal. Robby traced it to a rusted-through drip pan. He was thorough, polite and competent. Highly recommend! read more

Very affordable and reliable! Showed within the early part of the window and gave a discount for mentioning found on Yelp! :)

Jim came out because my Whirlpool refrigerator started acting out. It had a few things going going bad but Jim did the best he could to diagnose the problems. The refrigerator is still acting up and Jim has come out again to try to fix. Although my refrigerator is still having issues again, Jim was very professional when he came out and I would still use Elite Appliance anytime. read more

Zach came out and looked at our washer. He was very informative, professional and polite. We will definitely use Elite Appliance Repair in the future. Thank you Zack. read more

One of the two owners visited same day to diagnose my fridge. He didn't have the part and has to return the next afternoon. Aside from the price I have no grievances and the $760 to repair some mother board part might be fair or reasonable. I didn't call elsewhere to price match but I did research replacing the part myself. The average cost for the part was around $100-150. The technician installed it within 10 minutes and was gone. No issues following the repair. read more

Elite came out to look at my fridge, they were honest in letting me know it was under manufacture warranty and I would be better off calling LG. They said if by any chance it's not covered to let them know and they will help me out. Called LG and it was covered, no cost to me. Thank you Elite for being honest with your Business practices read more

Very knowledgeable regarding the service our washer needed. Prompt, courteous service. Professional technician. Highly recommended.

Always a pleasure working with Elite Appliance Repair! Steven and his team provide excellent service, provide clear and honest pricing and always go the extra mile to take care of our appliance repair needs. Recently we had our Samsung over the range microwave unexpectedly stop working. Steven came out, assessed the issue and had us up and running again. Only a pair of fuses needed to be replaced but he inspected the control board and rest of the unit as well. He has done this for family/friends and would recommend Elite to anyone! read more

Excellent customer service from start to finish. I spoke to a representative on the phone and she was extremely nice and the same when Zach arrived. I will definitely call when I need appliance help in the future. Thank you for being prompt and honest read more

My high-end Dacor range was not working and this was the first company I found who could repair this brand. I was originally told I was going to need a new control board and gas valve due to a little explosion in my oven that fried my wires. When the owner Steve came out he found that a difficult to find switch had been triggered and it just needed to be reset. It would have been very easy to take advantage and charge me for parts that were not needed but this company has integrity! My bill ended up being less than half of what I was originally quoted. I really like that this is a family owned company and I would not hesitate to call them again. Outstanding service! read more

When we experienced some issues, Steve, the owner, made a personal phone call to make sure that things are handled appropriately. He bent over backwards to rectify any issues or concerns we may have experienced. When a company cares that much to make sure their customers are happy says a lot about the company. Thank you Steve for caring about your customers and us! We will definitely reach out if we ever have any issues with future appliances. Thanks again for all you do. read more

Called the office after requesting a quote via the yelp website. Was able to set up next day service. They really worked with my time and schedule. James called to let me know he was on his way, also received a text. James was courteous, professional, quick, efficient and tidy. I would use Elite Appliance Repair again. read more

I am updating my previous review of Elite. Once the owner say the negative feedback he reached out to see what he could do to improve the situation and make it right. He personally came out and completed the job and we now have a functioning dishwasher again. I hasten to give it five stars because I am not 100% confident with one of his employees who had created the initial situation. I am however very grateful for the efforts of the owner and his prompt reply once he was made aware of the public feedback. An absolute scam of a company. They have taken advantage of my in-laws. They didn't complete a job, left an appliance in worse condition than it was originally and now refuse to come out an finish the job even though they have already received compensation. There are so many good choices in the Valley, use a company that is reputable with licensed service people. read more

I was so impressed with this company. Jim came out, at no charge, and was honest and told me my washer was not worth fixing. Glad he was honest. Could have charged me $600.00 to fix. read more

Second time using Elite Appliance Repair. They were great the first time and even better this time. The tech was very knowledgeable and stated the codes showed a part needed to be replaced. He ordered it and came back to install it. He told me if it didn't work that I would not be charged. Unfortunately it did not fix the problem and meant it was probably the second much more expensive fix. I opted not to repair and he totally understood. I was charged a service fee which was more than fair. I highly recommend this company. They are prompt, courteous, fair, and very honest. read more

UPDATE: Steve, the owner, reached out to me. He discussed the issue and told me how they planned to work through it. At the end of the day, my washer could not be fixed and the warranty company will have to replace. Steve offered to refund the money from my service call. He totally went above an beyond trying to make things right. Thank you so much!! I will try again with Elite as the follow up with Steve was great! An owner who will give you their personal cell phone to call them back and offer to have you call them for anything you might need in the future on their personal phone, is very very impressive!! Thank you Steve! read more

Elite Appliance repair is professional and knowledgeable. His experience is top notch for all appliances. Keep him in your speed dial. Call no other. read more

So my 3 year old GE dishwasher decided to be a jerk face and stop working the other night. I initially called another company that was recommended on the Next Door app (that shall remain nameless) to see if they could come out to diagnose what was going on. But honey, let me tell you they were SO disinterested in earning my business I was completely turned off by them and came rushing to handy dandy Yelp to find another company. So I called and spoke to a polite gentleman who asked me a few questions and was able to get me quickly scheduled the next day for a service appointment. Woot woot! I felt like Emmet from the Lego Movie going "everything is awesome!" Fast forward to today and a tech named Zach came out to my residence to check on my dishwasher. He was on time, friendly and efficient! Unfortunately the cost to repair my unit isn't worth it, so Zach recommended some options for me to replace it overall. I appreciate his honesty and recommendations. I will absolutely use and recommend Elite Appliance Repair for any household needs. Thanks again, Zach!!! read more

Just used Elite to service my refrigerator, best thing I liked when I found them on Yelp was you were able to send an email straight from Yelp, explain to them what's going on, I gave them my model and serial number, and what my issue was (Ice maker ) they came this morning and behold they also had a box in their hands Zak was the technician, he took the ice maker apart examined to see what the issue was , Zak showed me the problem and was able to diagnose what needed to be done. They box contained a new ice maker just in case. Zak was able to install right away without having to go back to the shop for parts. JOB WELL DONE ZAK . I will totally use them again. read more

Wow! I can't say enough about this family owned business! Their professionalism and honesty are very much appreciated. We called regarding our refrigerator. The problem was identified and addressed in a more than reasonable fashion. Please make Elite Appliance Repair your first call. You'll thank me! read more

I am a Retired USAF Veteran and I know the meaning of "Great" customer service. Mr. Steve and his team at Elite Appliance Repair gave me just that; "Exceptional" and "Outstanding" customer service. Steve is "Top notch" and has a passion for his skill; appliance repair expert. From step 1 to step 10 he took his time with my appliances' diagnosis, answered all my questions, and gave me an impeccable appliance repair experience; the service I received was "Exemplary". This place is a "One Stop Shop", everything I've always needed they could repair. Elite Appliance Repair is very punctual, affordable, sincere, and does great work. They have high end equipment to repair your appliances and their prices are amazing. I've been an Elite Appliance Repair customer for years. I've trusted Mr. Steve and his team because of the "Extraordinary" service I've always received. I can't thank Mr. Steve and his team enough for all of their guidance and knowledge with repairing my appliances and bringing them all back to 100%. Thank you very much Mr. Steve. My wife and I are 100% satisfied with the quality of work we received; greatly appreciated. We made the best choice by choosing Elite Appliance Repair over any other appliance repair company. I will definitely recommend to my fellow Veterans the service I received from Elite Appliance Repair located at 4335 N 153rd Ln, Goodyear, AZ 85395. Sincerely, James Holland, Retired USAF read more

Had a very pleasant experience when I was in a bit of a pickle! My repair guy Zach was right on time and very helpful through the process of fixing my washer. From what I thought was gonna be a pain on my wallet was actually a quick simple repair done by Zach to get me washing loads in a jiffy! Would highly recommend Elite Appliance Repair for your repair needs as well as Zach he was awesome. Thank you for helping me out in that hectic time read more

From dispatch to technician, Elite knows how to do things the right way, and keep customer service top of mind. I was greeted by a very welcoming representative who made it a priority to provide a positive customer experience. He provided general timeframes, possible causes and solutions, general estimates, and even went the extra mile to research and try to find any cancelations coming up that he could sub me in, as the earliest available opening they had was not until the following week. I challenge anybody looking in to appliance repair companies to find a company that does this, spoiler alert, I called about 10, Elite was HANDS DOWN the best. Brent showed up and was equally if not even more helpful. He has a wealth of knowledge, awesome attitude, professional, and was extremely helpful during the whole process. The reviews for this place are valid and supported, I am glad people took the time to write about their experience because it led me to them, I found it necessary to keep the kudos going for the guys at Elite Appliance Repair. Keep it up guys, we need more companies like you. read more

Elite was assigned via a house repair insurance company. Very good representative. Zach the repairman was on time, efficient, knowledgeable, very professional. Would highly recommend. read more

I've used Elite Appliance Repair on two separate occasions and both experiences were really great. The first time was to repair an "as is" refrigerator that came with my new house and the second time was to repair my clothes dryer. I will definitely use them again! read more

I had the seal around the door of my refrigerator replaced. They came to take a look, gave me an estimate, ordered the part, and scheduled to come back and do the actual work all within a very short timeframe. I was very impressed with their efficiency. I would definitely call them again for other needs. read more

Elite came out and worked on my washer. The technician they sent was so helpful he explained everything to me and told me all the steps they were going to take when it came to fixing my washer. This is truly a company of their word. The technician was trained very well in what he was doing and his customer satisfaction. I am 100% satisfied! read more

Amazing customer service from Jim @ Elite, and he also gave good advice about detergent usage in both washers: clothes & dishwasher! Thanks so much!! read more

Elite appliance repair offered excellent customer service, quick repair(within a few hours during a holiday week) & reasonable rate for fixing my washing machine. The service rep, Anthony, was very knowledgeable, courteous & professional. read more

Awesome service. I went to Yelp to get reviews as our dryer needed work. Received a next day appointment, reasonable cost and 10% off because I found them on Yelp. Im very happy! read more

Called in to schedule an appointment. Office staff was extremely helpful and professional. Technician Steve came out and fixed my washer in a timely manner and competitive pricing. Overall experience was great! Elite will be our go to for appliances from now one. Love family operated business! read more

I called Elite on Friday and they were able to come out Monday to diagnose my dishwasher. Roger called about 20 minutes before arriving to let us know he was on his way. He showed up and was very cordial and friendly. I have always been skeptical of appliance repairmen but read the reviews and wanted to give them a try. It turned out our dishwasher needed about $600-$700 in repairs. Roger advised us there was rust in our stainless steel tub and that was causing our sump pump assembly to lead. We also need a new control board since our cycles and timing were totally screwed up on our dishwasher. Roger suggested we might want to buy a new dishwasher since it was possible that after paying for this repair, the rust could continue to worsen, requiring another repair in the future. I thanked him for his honesty. My wife and I will buy a replacement on sale from Costco for less than the repair costs and have a new dishwasher with the same features and new extended warranty. If you purchase from Costco and use their credit card, you get a 4-year warranty for free. Elite was great and I have enough trust in them that I will call them for any future repairs of all my appliances. Thanks Elite for having honest and ethical employees. read more