January 15, 2026, Adam returned to our home with nearly every part needed to renew our December, 1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus. read more

Starfix Appliance Repair - Problem assessed and troubleshot (shooted?) - Appliances & Repair Near Me - Phoenix, Arizona

Mike was very helpful. He worked on our ice maker and it's working. During the repair process Mike somehow had water all over the Kitchen floor in front of the fridge and inside on the shelf. While he had booties on to protect our floors, he left water on the floor and shelf never cleaning a thing. I ended up mopping the floor and cleaning the fridge after Mike left. My recommendation, leave the appliance...and the floor in the condition you find it. Using the roll of paper towels on the countertop would have resulted in a five star review. read more

Water Leak & Millions of Mold Spores. After having Starfix complete a repair we have experienced property damage, loss of use of part of our home, out-of-pocket inspection costs, laundromat expenses, and no meaningful resolution in sight. Based on our experience, I would strongly encourage anyone considering Starfix to ask very detailed questions about how repair-related damage claims are handled, their licensing status, and what happens if something goes wrong after their work is completed. We hired Starfix to replace our washer water pump on February 16th. Upon the first use of the washer after that repair, a severe water leak occurred that spread through our laundry room, garage, hallway, and bathroom walls. When Armen came out to inspect the leak, he did not identify himself as the owner. When I had initially reached out on Yelp his response stated they are licensed yet as of recent searches I have been unable to find Armen or Starfix on Arizona's ROC site. Armen has deferred to insurance rather than stepping in to help rectify the situation directly while the claim has been delayed over a month's time. A restoration company first inspected the damage on March 2nd and a second inspection took place on March 4th with the restoration company and the insurance adjuster. We submitted the remediation company report and quote to Next Insurance on March 5th, and the insurance adjuster submitted his report to Next on March 6th. Despite having that documentation no timely claim determination or approval for mitigation costs was provided while conditions continued to worsen. We paid $800 out of pocket for a microbial inspection on March 16th as high levels of moisture remained in the walls for the entire month while the claim remained unresolved. The report found extremely high mold levels consistent with recent water damage. The hallway wall cavity sample showed 1,200,000 total fungal spores per cubic meter of air, compared to an outside baseline of 370, including 970,000 Penicillium/Aspergillus-like spores and 27,000 Chaetomium spores. Mold exposure is well documented to be associated with respiratory and allergic symptoms, and can pose greater concern for people who are immunocompromised such as myself. The report stated that remediation should begin right away. Remediation was estimated at approximately $9,500. Starfix's insurance company has taken the position that we should have remediated sooner to prevent further damage or involved homeowners insurance. That is completely unacceptable. No upfront remediation cost should occur or outside insurance should be involved due to a leak that began immediately after Starfix's repair. The claim process has caused an extreme amount of stress, time and energy. On March 20th we were told there may be another 30-45 days before any determination. We were also told microbial-related issues were not covered, despite the fact that the microbial growth followed the leak that occurred immediately after the repair. There were also repeated issues around the adjuster report, including being told it had not been received even though the adjuster had proof it was submitted. I wish I had done more research before hiring Starfix, and I hope others do before making the same decision so they do not end up facing the same financial burden, disruption, and mold-related health concerns that followed our experience. read more

Starfix Appliance Repair - Appliances & Repair Near Me - Phoenix, Arizona

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Excellent work! Moderately priced - all things considered! Timely! Every time some home appliance goes bonkers we cringe! At a time when everything is so expensive, and most equipment is designed with planned obsolescence in mind, especially home appliances and their repairs, at least having qualified and knowledgeable technicians with proper equipment, dependable, timely service and professional knowledge is a must - that's Starfix Appliance Repair. These guys cover service of: Refrigerators and Freezers; Washers and Dryers; Dishwashers, ovens, stoves and range tops; Microwaves and Commercial Appliances, garbage disposals and icemakers, commercial ice dispensers. We've had to call them a few times, and the outcomes have been great. We recently had our 11-year-old Samsung clothes dryer repaired. They had to replace the heating element, vent exhaust hose and its thermostat! They are forever on our speed dial. read more

They came and fixed my washer on time and got the job done professionally. I will use them again for rental properties and personal property as well. read more

There was great communication on the scheduling and appointment timing. I was able to get an appointment right away. I was notified as the technician was on his way just as they stated. The technician was professional, friendly, and certainly knew what he was talking about. My microwave is working fine now and the cost could not be beat. I highly recommend! read more

I have had this company out to service my dishwasher 4/25 and 12/25. On time, great to work with. I highly recommend John read more

Excellent company! Best customer service, on time, fixed what we needed. Will definitely use them again.

Starfix Appliance is a stand up company! I was contacted by their representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent! read more

They were able to come quickly and repair the dishwasher. It has worked great ever since. I'm not sure if their price was competitive or not, but seemed high to me. read more

Solved the problem quickly and showed up on time for the appointment. Very professional, easy to work with, and explained everything clearly. Would definitely use them again. read more

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't charge me. Very stand up service

Scheduling was easy. Repair person was honest and efficient. Arrived on time and provided clear explanation of what he was doing and testing. Would hire again. read more

Waking up to a defrosting freezer and warm fridge is the worst. That's how we started our Saturday morning. Thankfully Starfix was able to come out same day (within 2 hours of me reaching out), diagnosed the problem (broken compressor) and was able to get the parts and fix it that same day. Total time from reaching out to them for a quote to fixed fridge was 8 hours which was amazing especially on a weekend. The technician was very polite and worked quickly and was very considerate of us. He was transparent about the problem and gave us fair pricing which was appreciated. I would definitely use them again. read more

42 days of unresolved water damage! Be careful hiring Starfix. What started as a washer repair turned into water damage through multiple parts of our home after the first use of the washer following their repair. Since then, this has turned into over a month of ongoing damage, inspections, out-of-pocket costs, laundromat trips, and no real resolution. We had inspections done in early March, reports were submitted, and still Starfix insurance has delayed the claim and caused the situation to get worse. We ended up paying $800 for a microbial inspection, which found 1,200,000 fungal spores/m³ in one wall cavity sample, and remediation was estimated at about $9,500. Mold is a real health concern, especially when someone in the home is immunocompromised, as my wife is. Since this water leak happened, I have also been dealing with ongoing sinus issues. Starfix insurance has delayed the process. They have also taken the position that they are not responsible for the mold and suggested involving homeowners insurance, which is absurd given that the microbial inspection found mold consistent with recent water damage. In other words, the mold developed from the leak that occurred directly after Starfix's repair. That is not what anyone expects after hiring a company for a repair that led to this kind of damage. I would strongly recommend asking a lot of questions before hiring this company, because if something goes wrong, you may be left dealing with the consequences for a long time. read more

Quality service. Did a full inspection of my dryer. Diagnosed problem not with my dryer but the electrical outlet. (Electrical problem later confirmed by electrician). Worth the visit. read more

Two days ago we returned home after being away for a few days. As I opened our front loading washer to do laundry-it had about 6-8" of standing water in the drum. One more day and we would have had a flood. Enter Starfix! Adam arrived a few hours later- same day- and found the problem in about 15 minutes. He secured the part and returned the next day and we're " back in business"! Adam did a great job , problem solved in 24 hours, price was reasonable, our technician was great and we are now fans of Starfix! Thanks for your speedy response to our issue! read more

Starfix Appliance Repair - Our washing machine. - Appliances & Repair Near Me - Phoenix, Arizona

Starfix Appliance Repair did an outstanding job repairing my dryer. Their technician, Mike, was personable, professional, and extremely thorough. He replaced the belt and pulleys, and went above and beyond by tightening and correcting a few additional components inside the drum that were on the verge of failing. I truly appreciated his attention to detail and the care he took to make sure everything was solid before closing it up. It is clear they take pride in their work. I would absolutely hire Starfix again, and I would gladly request Mike specifically. That said, if their other technicians are even half as good, you really cannot go wrong choosing this company. Highly recommended. read more

Came out quickly and fixed washer and fridge Fair price and honest...... fridges compressor just needed a really good clean Dust was blocking the fan read more

They were prompt to respond to my urgent request and sent someone out the day before a holiday. The repair tech, Mike, was professional, quick and friendly. He Let me know the issue and had an estimate for the repair before he left. They ordered the part and finished repair very timely and the price was fair. Great experience overall. Would definitely recommend! read more

Very professional. On time and good communication. I decided to buy new appliances rather than repair.

I am an out-of-town landlord and Starfix Appliance Repair worked with my tenant to assess my non-working dryer. They charged me $75 for the Service Call. They ordered a new motor for my Maytag Dryer. I am very happy, because I learned that a new dryer would be a difficult install, because the size is not easily available. They saved me a lot of money and hassle. Oh yea they returned my $75. They were so easy to work with. I am so lucky to have found them. They were very respectful of my tenant's time and came when he was available! Terrific People! Larry from California read more

Posting a project to Yelp and receiving a response instantly from Starfix was impressive! The quality of communication was appreciated through out the experience. We needed a dishwasher repaired and the team was able to schedule a technician within 48 hours. He was on time and efficient. He even wore booties on his shoes to walk in the home. Very thoughtful and considerate. The dishwasher was repaired and the cost was fair. I am currently requesting another service as we speak with Starfix for our own business. Reliable and great response! Thank you! I strongly recommend. read more

Starfix Appliance Repair - Dishwasher - Appliances & Repair Near Me - Phoenix, Arizona

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I usually don't do reviews but this company and his technician are A-1!! They were on time and fixed my problem with my refrigerator. He even replaced my filter (I had a replacement) with no extra charge. Speaking of charges...my only charge was the 75.00 service call. So reasonable! BTW alexy was patient with my problem of a freezing up icemaker and was the cleanest tech I have ever seen work. read more

Watch out, look out! Amazing service ahead!! Microwaves are insidious on how the sneak into our lives without us realizing the dependency we have on them. The one day, BAMN! They will not work, booo! This happened and we submitted a request on Yelp around 8:30 PM, with clarification that it was not an emergency (I mean it WAS to us) but we did need a tech to stop by. Starfix was the first to answer the next morning and had a tech on the way that afternoon. Communication was quick, professional and clear. Our tech showed up and quickly diagnosed the issue and the microwave was back in action! The tech gave us some extra things to look for and be aware of. Highly recommend Starfix if you ever find yourself at the mercy of a rouge appliance! read more

Quick service and Mike was very kind. We had two appliances inspected and fixed the next day when he got the parts.

Starfix was fantastic! Very responsive, professional, knowledgeable, and great price! Adam replaced my broken ice maker and I'm back up and running. I'm really happy with how efficient he was, clean repair and replacement and the cost of the unit and labor was very good. Call Starfix with your appliance repair needs and you'll be glad you did. read more

Starfix Appliance Repair - Ice maker - Appliances & Repair Near Me - Phoenix, Arizona

So glad I choose this company to work with. I got multiple quotes from multiple companies to fix my washer and choose this one as they were very responsive and accommodating. We were able to schedule a same day appointment for them to come out and look at the problem. The tech Aleks was very knowledgable and gave me two options to fix the rods with my washer. One was just a re-greasing option instead of replacing them for tools the price. We went with this option and glad we did. Washer is working great and would work with this company again in the future if needed! read more

Starfix was very polite, didn't mind being around my dogs and their service was excellent. I would definitely hire them again.

My washing machine pump went out and needed repair. The technician went above and beyond to show me that the previous repair by a different company used off brand parts. Amazing service, prompt, friendly and upfront clear pricing. Highly recommended. read more

Alex is on time honest and hard working. If your dryer or washer breaks do not pass go an call him before anyone else !

Starfix Appliance Repair has helped me twice with my Refridgerator! Awhile back it was leaking and they quickly replaced where the water connects to the fridge. Recently it was making a terrible noise. They replaced a fan and its good as new. Starfix and team are great communicators! Return calls quickly, and they use a system that text and emails confirmations and when they getting close to arriving. And their prices are fair. Starfix Appliance Repair has earned my business and trust! read more

Starfix was very quick to respond, they worked efficiently and provided fair pricing. I would recommend them and use them again for washer repair service. read more

Quick to respond even on weekend. Appreciate that the technician was honest about challenge/cost to repair even if it meant I only paid consultation fee. Will keep them in mind for potential future projects. read more

Recently, our Maytag washer broke and our laundry was piling up FAST! We needed it fixed quickly! After creating a project request in the Yelp app to receive quotes from various repair companies, we found the best value and service was with Starfix. From day one, we had a great experience with Armen at Starfix Appliance Repair! He diagnosed the issue quickly and efficiently, order all the parts needed, and came over to fix our washer on the same day he received the parts! Not only did he fix our washer, but he took the time to show us prior to the fix how he was able to identify the issue and after he completed the job, he allowed us to see the parts that were removed and how badly they were rusted and deteriorated. His thorough inspection and explanation was the icing on the cake, and truly gave us confidence in his work. He really knew what he was talking about! We would gladly recommend Armen and his team to all our family and friends! Thanks to him, we have done multiple loads without any issues! Now, who wants to come fold our laundry for us??? read more

On time and quick repair even on the weekend. The repair took less than 30 minutes total.

The heating element in our dryer stopped working. They dryer is only 3-4 years old. After pulling the dryer away from the wall, I discovered lint everywhere. The tube connecting the dryer to the wall bent. So I cleaned up the mess, reformed & reattached the tube but the heat didn't return. I then sought professional help. Starfix came in to diagnose it and took everything apart. They told me the thermostat needed replaced and sent me an invoice for over $300 to fix it on a return trip (so looking at over $400 total). I then called Loe's who came out with much more affordable same kit in hand. Within 3 minutes, they told me the kit we have is fine, it simply needed the reset pushed. And that it was in fact already pushed/reset, but it wasn't fully re-connected. Asked me if it was intentional, sigh. After reconnecting the dangling clip to the existing kit, tested and everything was working fine. They told me they'd take back the thermostat kit and didn't charge me for it. The only positive thing I can say about Starfix is they did schedule us right away and the guy who showed up was polite. I would like to think this was incompetence and not a scheme to get us to pay over $300 more than I needed to. But I guess I'll never know :|. read more

They were the first one to respond so I went with them and it was easy, scheduling a date and time block from their online system. However, the day of the service came and they started sending me texts, changing the time and then told me they didn't have anybody available at the time I needed. I let them know that was unacceptable as I had a tenant that lived there and she was taking time off work to be available when they showed up, and they finally agreed to stick with the original time. The other frustrating part is the tech who they sent out barely spoke English and didn't communicate with my tenant at all about what was wrong. Next thing I know I get a bill for the service call with no details so I had to reach out and find out what was going on. Long story short they said my washer repairs were pretty extensive and I'd be better off buying a new one so I did that. Just wish they would've communicated better while on site so I could've made a decision at that point. read more

The Starfix repair person Mike was quick and efficient. The communication for the quote was via text and scheduling was easy. Would definitely recommend. read more

Fast and quality service. Tony arrived and was able to quickly identify the issue and provide the replacement part at an affordable price.