My 20 y/o GE Monogram wall oven had stopped working. It had power to the electronic display, and everything worked until the oven should have heated up. I checked the elements, and power as far as I was able to, and it was time to call the pro. Brian from Mallard was available the next day. Most others had said it was up to four weeks before someone could even diagnose my problem.my problem. Brian was prompt, meticulous, and while it took a couple of steps to determine the exact problem. Brian was professional & methodical the entire repair. The part that was the ultimate problem was not available through GE any longer. Ryan and Rebecca had to research available options and through their determination, the part was found and delivered within a week, when it could've been much longer. Both Brian and Rebecca in the office worked hard for me and kept me informed throughout the ordeal. The oven is working beautifully once again. Mallards diagnostic fee is lower than the others, and they were very fair in their billing. Unusual in this business! They have my highest recommendation. I have them on speed dial for the next time I have an issue with any appliance. read more

I recently had the pleasure of working with Mallard Appliance for a washing machine repair, and I couldn't be more impressed! From the moment I called, the team was friendly, responsive, and quick to schedule an appointment. Brian was not only incredibly knowledgeable but also took the time to thoroughly explain the issue with my washer and the repair process. What really stood out was how affordable the service was--especially given the high quality of work. Brian had my machine up and running in no time, and I couldn't be happier with the results. It's rare to find such excellent customer service, professionalism, and fair pricing all in one place. If you need appliance repairs, I highly recommend Mallard Appliance. They've earned a loyal customer! read more

So far, I could not be more pleased. My dishwasher stopped working over the weekend. Here it is, Tuesday morning, and Brian has already come out. On time, extremely personable, did the troubleshooting, cleaned up after his work, and discussed the issue and possible solutions. Within hours, I had an estimate for the parts he needed and the labor. Estimate was well below expectations (certainly not complaining about that). Waiting now to find out when he can get the parts and come back for the final repair, but if he continues the way he has been going, I will have to be writing another 5 star revue in the next week or so. AND...he heard I was a vet, so he gave me a veteran discount without me asking for it. read more

We had a problem with our stove. I identified Mallard through Yelp and contacted them on line. We were able to schedule an appointment that fit our schedule. Service Technician, Brian arrived on time and was able to identify the problem quickly. We received a repair estimate that day and approved it quickly. An install appointment was scheduled. Brian arrived on time and replaced the faulty part, tested the stove to make sure everything worked properly, processed our invoice and was on his way. If needed, we will call Mallard Appliance. read more

My refrigerator stopped working and I needed someone out urgently. I called and was able to get an appointment within 2 hours, which was amazing as every other business I called couldn't be out until the next morning at the earliest. Brian showed up and was very professional, and diagnosed the issue within 10 minutes. Unfortunately in my case the issue was worse than expected and I am opting to buy a new fridge instead of completing repairs, however I would recommend Brian and Mallard Appliance to anyone looking for service. read more

Hood Vent lights - shouldn't need to hire a repair guy, right? Not if you have a poorly made GE product. Luckily Brian of Mallard Appliance was able to help us out. From the initial phone call to schedule to him showing up exactly on time, the whole experience was fantastic. Now, he still has to locate the part and send us an estimate on labor to replace but we are confident he will come through for us. We'll be bookmarking Mallard Appliance for any future repairs because let's face it.... we have other GE appliances. read more

Mallard was there for the right price and the right time frame. I reached out to a few companies, all were about the same price to come look, but all were 1-2 weeks out before they could fit me in and look at my dishwasher. Brian was very personable, knowledgeable, and meticulous. He wiped his feet well when entering my home and his tools were clean unlike other repairmen that I have had do work. He cleaned as he went and respected my home. I highly recommend Mallard for your appliance repair needs. read more

After dealing with Brand "L" appliance repair not showing up, nor any apologies , I called Rebecca at MALLARD Appliance repair and scheduled an appointment. She was very professional, knowledgeable, and friendly. They confirmed appointment via text and email. They were on time and Master tech Brian, wearing clean uniform, diagnosed my refrigerator issue quickly. He gave me options and repair was completed fast. I'll use MALLARD again and suggest you do the same! Money well spent. read more

Brian was able to fit us into a cancellation the same morning I reached out and within one hour my oven was diagnosed and fixed. Unlike another service that I had an appointment with 5 days ago that sent a technician out who determined that a couple of parts were needed to repair my oven. The parts still hadn't arrived by this morning so I reached out to Mallard. Wish I had called them first. We will have our Thanksgiving after all ... just a couple of days late ... ha read more

Brian was friendly and efficient. Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Brian was great! He diagnosed the problem quickly. Had to order a part which took only a couple days. Came back to finish the repair in no time. Brian arrived precisely on time both visits. He wasted no time but carried on a lively conversation while working. The bill was exactly as quoted, and he cleaned up thoroughly when done. I will definitely have Brian back if we have a problem with another appliance. read more

Brian Holy at Mallard Appliance replace the dryer vent flap & recovered the flap spring, saving the cost of another spring. I do not often give reviews since, appliance Techs should know what he/she is paid to do. Taking the couple of minutes to save me an extra cost, showed Brian is Customer benefit focus, in my case. In my situation & review merits Five Stars - Plus. Stan Harada Glendale, AZ read more

Top of the line in excellence from amazing Rebecca in the office to Brian coming out and repairing my ice machine. I am impressed at the knowledge ,professionalism and kindness that these 2 showed. I will recommend them to anyone that will listen to me chatter about them. Thank you for your service Don't hesitate to call them, because we won't ! Eric & Carrie Carlson Glendale, AZ read more

My washing machine was unbalanced. Scheduling an appointment was super quick and easy. The technician was Brian and he was awesome. He diagnosed the issue with my washer quickly and already had the parts in his truck. He fixed it same day in a short amount of time and at a reasonable price. I highly recommend Mallard Appliance to anyone in need of appliance repairs. read more

I messed up my dryer doing a diy thing so I reached out to Mallard Appliance. The customer service was GREAT!! The only reason I didn't end up using them is because I found another place who could get the part I needed quicker and I needed to be up and running. But based on my customer service experience I would def recommend them. read more

We contacted Mallard asking for help with a dying refrigerator. They came out the next day, Brian, a veteran, fixed the problem and completed the work neatly at a reasonable cost. Mallard is a family owned business and will be our go to appliance repair company anytime we have a problem. Thanks Brian, for a job well done! Tony A read more

Support your local verterans. I reached out to MALLARD, then had a service tech available the next day. Brian came out at the early part of the time window given. He was very professional. His work ethic is remarkable. He fixed our issue without any high pressure to buy any additional parts. I will continue to use Mallard. read more

My husband and I are new to the area and were uncertain who to call for appliance repairs when we were having trouble with our gas stove. Our neighbors gave us a card from Mallard Appliance. Brian was out the same afternoon we called. He promptly fixed our problem. The charge was a great value! We will definitely use him again. read more

Mallard Appliance was able to come out the same day to diagnose the problem with my built in microwave. Brian was thorough and professional in accessing and explaining the problem. I felt very confident in his ability and integrity. The service call was reasonable. Five stars for the company and service technician. read more