I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

I wanted an alternative to high prices at dealers for service and repairs for my Audi A5 and…read moreCarolina Eurowerks delivered. Easy to schedule, fair prices and not a Big Box experience...check 'em out!

I found this place quite by accident, but after my experience here, I am a lifetime customer !…read more Not only were they pleasant and helpful on the phone, but got me in the same day for my service. All around pleasure working with Sergio and the Team here at Carolina Eurowerks. Fantastic Experience all the way around, thank you ! Wanda J

So I need to understand why it would take an hour and a half to test drive a car, only to find out…read morethat it has not been cleaned and has an engine light on due to the BMW recall repair not being performed. They told me that they weren't sure BMW would honor the recall. (They have to repair the car) Why would you put a filthy used car with a check engine light on for sale on a car lot? The price changed three times as well. Then there was the conversation the lady next to us was having trying to get a fair deal and a concrete out of the door price. I don't recommend this dealership, the ethics are seriously in question here.

Customer service was disappointing. The staff in both the Finance and Service departments need to…read moredo a better job answering calls and following up with customers. I contacted the Service department to ask about getting my vehicle serviced, but I was left on hold and eventually sent to voicemail without receiving any assistance. I ultimately had to ask to speak with a manager in the Service department just to get an appointment scheduled. Customers should not have to escalate an issue to management simply to receive basic assistance. I had a similar experience with Finance. I tried reaching out for two weeks regarding my down payment, but no one followed up with me until the day of closing. At that point, they tried to pressure me into making the payment that same day. If they had communicated with me earlier, I would have had time to contact my bank and arrange for the funds to be sent at my earliest convenience. Overall, the lack of communication, follow-up, and customer service made the experience much more stressful than it needed to be. I hope the dealership takes this feedback seriously and works on improving communication and customer service.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I made my appointment online and had an expectional experience coming to this location. I'm with…read moreFirestone for a few months now and this location is very relaxing & clean. Thank you the great service firestone!

had to give em another one star review because at 4:30pm (they told me my car would be ready by…read more3-4pm) on the 3rd day they have my car all of the sudden now they received the wrong part. and wont receive the right part till probably the end of the day tomorrow too. this is absolutely unacceptable and i've never experienced anything like this out of all the car shops i been to. PLEASE PLEASE PLEASE do not give the car shop your busines. it's not worth your time and headache

Efficient. Timely and very reasonable and made the work on my car a breeze and. My car never left…read moremy driveway 5 stars easy

Have a 2004 Tahoe with 300,000 plus miles. Only discovered Ray recently. Had two breakdowns…read morerecently. One requiring a new alternator and battery, the being a coolant issue. Ray came to my house, diagnosed the issue, ordered parts, then returned the following day for the respective repairs. He was very punctual and fast getting it done. Highly recommend.

awesome...great dude...great prices...honest guy....would recommend mike to everyone!!! thanks…read moremike...will def see ya soon for other work!

Mike gave me a quick estimated diagnosis soon after reaching out, offered to come that same day,…read moreand gave a very fair quote which he stuck to. He seemed to care about us getting a good deal and did not overcharge or take advantage as many like to do when you're in a bind! We appreciated his responsiveness, quick work, and expertise! Would recommend!

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.