Great service that is close to my residence. I always get what I need done to my vehicle in a…read moretimely manner.

Brought in my Subaru for emergency parking brake issues and it didn't take them long to diagnose…read moreand fix. Very knowledgeable team

Hello ALL! I was new to Charlotte relocated from Kansas City, Mo and I was referred to this…read moreestablishment for my vehicle air was blowing out Hot and they had did a dye test and said there was no leaks that was in April 2026 now it's June 2026 and my Air not doing the same thing that was happening in April and I'm very Disappointed of the service that I was given I had paid over 300.00 and don't have no air in this hot weather out here very very DISAPPOINTED oh yea that had said they put a pound of freon for the air but obviously there was a LEAK somewhere DISAPPOINTED

Excellent skill and knowledge High care level Simply the…read morebest And nicest people in Charlotte to deal with

I picked up a nail which could not be repaired. Ben suggested I check this place out for their…read moregreat matching and discount program. I talked to Harvey Hunt who did some research and came up with a great price. It took them about 2 hours to install and I got a great price without having to call around and do a lot of research. Harvey is a former Marine and provides great customer service. Check them out; you won't be disappointed!

Dear liberty, I am…read morewriting to express my deep disappointment and frustration regarding the recent service experience at your dealership. Despite being charged for miscellaneous services, my car's original issue was never fixed. Instead, I feel I was taken advantage of as someone who doesn't know much about cars. It seemed that the service manager was merely guessing and fishing for problems without actually resolving anything. As I continue to hear the same popping noise while driving, it has become clear that the service performed was ineffective. This experience has left me feeling used, and it unfortunately reinforces a negative impression I have about GMC service centers in the Charlotte area. At this point, I am seriously considering seeking legal advice and sharing my experience publicly to warn others. I urge you to address this matter promptly and provide a satisfactory resolution. Sincerely, Kenzo

I have to say that the service and the people at this place have been a dream to deal with!! It is…read moreso hard to find good trustworthy company with good mechanics and T&E has come through for for me on several occasions. It's the best place to take my car to and I will continue to use them for all my car care needs. The owner Frank and his manager Felix are professional and courteous. I recommend this place to everyone I know. Thanks T&E for saving me $ and getting my car back on the road so quickly!! Again!!

Since moving to Charlotte, I've been getting my oil changes done here because it's close to my…read morehouse. However, when I went back last Monday, the girl working there said they were too busy and scheduled me for the following Monday. But when I went back next week, they told me again that they were busy, though they could get to it sometime during the day. It's completely ridiculous--if you give someone an appointment for a specific time, it should be done at that time. Their customer service is terrible, I'm extremely unhappy with how this was handled, and I won't be coming back.

These guys are really good! I got 4 new tires, alignment and a state inspection done last week…read more They're fast and efficient and the price was really good! -- It was at C & S Auto 1404 South Main Street Kannapolis , NC 28081 They're good and professional and cool

I had a problem with the driver side front window on my 2008 Nissan Xtera not operating. C & S…read moreAutomotive replaced the mechanism in only a few hours and at a fair price. Great service, professionalism, and outstanding customer care.

What a GREAT place! Friends told us to take our 2001 BMW M Coupe 170 miles to EuroEnvy when we…read morestarted having engine problems during a group drive. They were so right! Tom and Shannon are very experienced with Audis, Mercedes, Minis and BMWs, especially BMWs with S54 engines like ours. They squeezed us in the same day, and Tom diagnosed it as needing a throttle position sensor - and he had one in the shop! They drove us to the mall to have lunch and hang out until the car was ready,and drove us back. Tom explained everything he did and gave us great information about other work we might want to do on our 24 year old car. Anyone who will do all that for an out-of-state customer they'll never see again is worth their weight in BMW parts!

I recently had quite an adventure with my car. It all started when I got my oil changed and had a…read morestate inspection done in another state. I was driving from Pennsylvania to Virginia, on my way to Charlotte. I planned to stay overnight in a hotel in Virginia before continuing my journey. The place that did my oil change mentioned they couldn't reset the service reminder/error message on the screen. So, while I was driving to Virginia, my car kept flashing "Oil pressure low." It was 11 PM, and I had no idea where to stop. I assumed it was just the reminder not being reset, as the service provider had informed me. I made it to the hotel, but the next day, my car wouldn't start. It made loud knocking noises and had jumpy movements. I stopped and towed my car from Virginia to the BMW dealer in Charlotte. A couple of days later, the dealer called and informed me that the car didn't have enough engine oil--only one quart! They recommended replacing the entire engine and quoted a whopping $27,000 for a remanufactured engine. I was shocked! Even my 2016 car wouldn't resale for that price. Desperate for options, I called companies that buy cars with failed engines, and they quoted me $1,500. Then, THANK GOD, I called Euroenvy to check if they could replace the engine. They asked why I needed a new engine, and after explaining the issue, they quoted a price, and I approved the job. I then called BMW to release my car, and they offered to replace the engine for $19,000 with a used engine that had 79k miles. I declined and asked them to release the car. I towed the car to Euroenvy, thinking they were going to replace the engine. This is when the MIRACLE happened. Euroenvy called and said they weren't sure why I needed an engine replacement. They ran some diagnostics and asked me every single question about what had happened. After a thorough test run, they discovered that my engine didn't need replacement at all! The issue was a leaking oil drain plug, stripped by the first place that did the oil change. They fixed it, test-ran the car, checked for any leaks, and found none. They charged me $243 for the service, and my car has been running super fine ever since. In 2 weeks, the agony i went through is something cannot be explained (from $27000 to $19000 to $1500 to sell the car to now. This is not just about money. It is a combination of money + agony that we were going through the whole time. Euroenvy could have just replaced the engine as I already approved the job (BTW their engine replacement is way cheaper than the dealer) but they didn't do it. They did what was right and I just LOVE this place. Until I live in Charlotte, you will be my GO TO place for my car. In today's world, it's easy to find smart people, but honesty is a very rare quality. Euroenvy is a place that combines both smartness and honesty. You are the best, and I will never forget this experience.

I have been coming to Mr. Inspection for years. When Scotts dad was at the counter before him, and…read moreI must say I could always expect great service from him. The other guy behind the counter can be very dry and unpleasant, I guess not knowing that this business is a decent, friendly establishment.

Not happy with the way they treat customers when they state that there is some sort of issue with…read moretheir vehicle that needs to be resolved before they can complete the inspection. They don't offer any sort of proof that the repair was even needed and rely on a Customer's knowledge of a vehicle not to offer proof. Most reputable repair shops will ask the Customer if they would like a detailed explanation and even offer to show the customer the issue for the repair. Apparently this shop doesn't think this is necessary as they are too busy to concern themselves with any sort of Customer satisfaction......if this shop ever states a repair is needed, ask they explain and show proof the repair is really required....

I've always had good experiences at Hendrick BMW Northlake, but today's visit was truly…read moreexceptional. From the moment I arrived, everything was seamless as usual--but what made this visit stand out was the opportunity to meet and chat with the dealership's Chief Culture Officer, PJ Caple. When I tell you she radiates happiness, I mean you feel it instantly the moment you're around her. Our conversation was uplifting, genuine, and full of positive energy. It's clear that her spirit and leadership are felt throughout the entire dealership. PJ is absolutely the right person for this role and is clearly making a meaningful impact on the customer experience. Because of interactions like this, I will continue to choose Hendrick Northlake for my service needs--and likely for future sales as well. PJ, thank you for such an enlightening and spirited conversation. You made an already great experience even better. M. White

I picked up a part yesterday and will put the part on myself. Just to see where the pricing is for…read moretheir service department to put on the inner tail light, I asked a group of gentlemen sitting in the service area as I exited the building. William "JR" Guevara "Immediately," engaged me in conversation. At first it was just, what I assumed, as friendly banter. However, of the 5 minutes I stood there talking with the 4 guys present, Mr. Guevara responded to everything I was talking about in a negative and passive aggressive manner. The older gentleman sitting there had to cover his face in disgust a few times this banter went back and forward. I eventually walked off after trying to relinquish myself from this verbal abuse exhibited by an employee of Hendrick BMW which has always shown the uttmost respect from Austin to Charlotte. Perhaps Mr. Guevara should have stayed home today if He wasn't "Feeling It..." Other than Mr. Guevara, Hendrick BMW Rocks from Austin to Charlotte of what I've Seen!