I only went in to have a back right reflector replaced at the advisement of someone at the…read moredealership since the labor was cheaper there compared to at the dealership. I was there less than an hour as they had to drop the bumper in order to replace the reflector and add a screw to hold it in after I checked out I realize they charged me for two hours of labor. I went back in and they gave me some lame excuse as to how it's figured out which made no sense since I was there just under an hour so I advise to ask upfront what is the minimum number of hours they charge for labor.

I worked with Jessica and was very impressed with how responsive she was. She advised me on the…read moreprocess, kept in touch and ensured my car was finished on time. They also did a fantastic job on the car. I definitely recommend them! Thanks so much for your help, Jessica!

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

He was quick and amazing very pleasant n professional 10/10 my new guy to go to thanks againread more

Unreliable, unprofessional and overall rude. Initially answered the phone seeming nice enough,…read moresaying they would be glad to get me scheduled and would send a calendar link for me to pick a timeslot. I didn't get that link until four days later even after reaching out multiple other times. When I did finally book a slot, I was completely ghosted and unable to get my service. Folks hate on jiffy lube and take 5 but at least they communicate with you. This dude is pathetic

Had two of my cars painted there, was an outstanding job. My wife had wreaked the front of her car,…read morethey fixed painted and buffed it out. When I picked it up, I could not believe my eyes it looked new. Ask for Mike he was very helpful, and he know his business.

The guys down at custom collision are fantastic I got into a fender bender on the 4th of July in my…read morebrand new vehicle & they took all the stress away from the situation by providing me with insight & reassurance that everything would be okay! I only come here for an issue I have with my vehicles & I will definitely be sending any & all people I know down to Collision Custom! Amazing service!

Greg is fantastic! I highly recommend him. He was prompt, provided solutions to my car issue and…read morerecommendations. He is honest and reliable. Im looking forward to my next car service.

Greg put in a water pump for my Nissan Titan at a good price and timely fashion, called the the…read morenext day to check on it.good job!!!

I can't speak to the quality of work as my 1995 F-150 truck never made it to the paint booth after…read moresitting on their lot for almost 3 months! This was to be a self-pay job and not an insurance claim. ACCURATE DETAILS BELOW: Brought truck in for a full paint job estimate on March 29th 2023. Seeing as how the truck wasn't a collectors item or candidate for a full restoration, The owner Jeff recommended a "mid range" job which consisted of removing the bed of the truck , no glass removal, no door jamb paint and no interior bed paint as I was getting a spray in liner. He gave me a ballpark estimate for the job. I agreed and said "lets do it!". He stated that he wasn't taking new clients until May and asked his scheduler to put me down for May 1st 2023. I dropped my truck off as requested on May 1st. When I got there Jeff said it would be two weeks before he could start the job. I was disappointed but figured they were busy and that I would need to be patient and give them the benefit of the doubt. After three weeks passed (figuring I'd give him a bit more that the two-week timeline he put forth), and not having the use of my truck, I called and asked if he knew when he'd be able to start. He simply responded "No, sir". Not reassurance. No explanation. No Nothing. I began to get concerned because my truck was parked out in the front lot with expensive replacement parts locked in the cab and a brand new chrome bumper in the open bed of the truck. I was concerned things might get stolen even though they have a surveilled lot. I called and asked if they would be able to bring the new chrome bumper inside so that it was not sitting out in the elements and so that it wouldn't get stolen. The woman who answered my request was very kind and assured me the bumper would taken inside that day and that they would be glad to do it. I went to check on my truck the Sunday a few days after my request and the bumper was still sitting in the bed of the truck now water logged in its box. After politely reminding them again, the bumper was brought inside a few days later. Over a month had now past since I dropped off my truck. I didn't want to be a pest and constantly call, so I didn't. I was beginning to think they probably just forgot about me or that perhaps my job was not really a priority. Maybe not big enough of a job? Maybe too small of a job? I wouldn't know because there was zero communication on Paint Pro's end. I went into the shop one more time on June 15th. I went with carpet samples as I was wanting to color match so I could install carpet myself when job was done. Had a friendly short conversation with Jeff and even talked about getting pinstripping from a guy he uses. I thought MAYBE now he would talk about starting the job. No such luck. I contacted Jeff on June23rd via text to check in. Pleasant exchange. He showed me pics of some cool smaller projects he was working on as well as him stating he dealt with a lot of "fast cash" jobs. Powdercoating, insurance work, dealer work, city work, etc. I assume my truck was not a "fast cash" job, hence not a priority. My last encounter with Paint Pro's was on July 21st. I couldn't wait any longer after almost 3 months without the use of my truck. It was a Friday. The doors were locked and I thought they were closed. I called Jeffs number and he explained they were appt. only that day but he was at the shop. Told him I was waiting outside and needed to pick up my truck. He came through the shop, got my truck from out back, put the bumper back in the bed of the truck. We parted ways. No apology. No explanation. No Nothing. Truck hadn't been touched for 3 months aside to moving it from the front parking to the back secured parking. Jeff seems like he does great work and is a seemingly friendly guy, but my experience was very frustrating and disappointing.

Jeff is the best at his craft. We always take our vehicles to him because we know we will be happy…read moreonce completed. He is an artist and every one of his jobs looks too notch!

Ian gave me a thorough review of his diagnostic procedures, changed the spark plugs and coils and…read morehad me back on the road. Having mobile auto services was part of a speedy repair.

Thanks to Ian with Alfredo Automotive. If you have a busy schedule but need to get that oil in the…read morecar changed these guys will come to your home! Full service checking your washer fluid & airing up those tires, this was well worth the call to Alfredo Automotive. They will give you a quote also once you message them about your car. LOCAL BUSINESS who gained a new customer today.

TREMENDOUS experience!…read more Some of the key highlights that made this happen for me are: - Professional Atmosphere - Attentive to my 10,000 questions - Extremely knowledgeable - Fast yet Efficient service - Incredibly detail-oriented You will NOT be disappointed if you choose New Image Customz!

I highly recommend!! I can't say enough about how great of a job he did on my rims. I had curb rash…read moreand thought I was going to need to buy a new rim from my dealer. Instead this company came out to my home and made it look new again! I also used him for painting the calipers which also came out incredibly! I will be calling him again for my other cars!!! Attaching a photo of a before and after!!