I had an excellent experience at San Jose Collision! They so kindly responded to my Yelp inquiry…read morewith a quote. The staff was so helpful and friendly!! My car part arrived to their shop and was painted quickly. Once ready for repair, they called me in for installation. The installation took about 15 minutes and the Job was done professionally! Shout out to a Chandy - she's a sweetheart and really took a lot of stress out of the process! I had been in communication with a couple of other collision centers, and they gave me the runaround. Chandy was clear and concise; her team shopped around for an affordable replacement for my mirror. I'm very pleased with my service at SJC!

Hit a tire carcass on I-95 and snapped the bumber clips and moved front bumper out of alignment …read more They quoted $250 for parts and 3hrs of labor to fix it. An hour later the job was done, they said they did the best they could straightening out a bent bumper attachment(hmm no mention to using those parts I paid for??). The end result was marginally better than before I brought vehicle to them. I sent before and after photos to the owner asking if this was the best they could do, but they didn't reply. Vehicle is a 2020 Nissan Rogue, and very clean with no previous accidents. Bottom line, if you have a lease car and insurance sends you to these guys, they are fine. If you are looking for real craftsmanship, I would not recommend them.

A++++ this is the second time they've got one of my vehicles…read moreon the road and I cannot express how awesome, and professional and I recommend them to anyone!!!!! a lifelong customer!

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

Rocko (and Evangeline) did a terrific job fixing dings, scratches and dents on both our cars…read more Between a Ford F-150 and a luxury sedan- they fixed it where you can't even tell a trace of an issue. They return your car clean (the added personal touch thanks to Evangeline). The shop remained open even on a late Friday evening (rainy day) to accommodate us. They really care for your car as much as you do. Thanks for doing a good job!

going to these ppl is like giving yo car away they not good people at all they put cheap parts in…read moremy car and charge full price just for the car still not to work

This is my first review if the collision Center and hopefully the last. I was involved in a side…read moreswiping accident where the driver was illegal and did not have a license to drive. The accident happened August 28th and repaired by the ship and returned to me officially last Friday. I found that by narrowing down the location and after reading reviews, the manager had won me over by how attentive he replied to questions and concerns. As far as the service I received, I found it difficult when I was receiving threatening message from enterprise that my car was due back without the collision repair telling them my door was still not installed yet. I became frantic when they called me saying I owed 140 out of pocket for a part that needed to be repaired ( out of the betterment) of my car? It wasn't even damaged. I just felt like as the victim, I should've been notified more instead of leaving messages on someone's vm. My car was returned the first time with a burnt fuse , which caused the dual power locks to stop working suddenly in the four years I've had it. The shop took care of the charge to replace it . I personally felt like they took opportunities to make more money as possible. Also, my door still doesn't close right but I'm done either this ordeal. At least the waiting room snacks were awesome!

My appointment was about six weeks out for 8/21. When I arrived they couldn't find me in the system…read moreand I was expecting them to say I have to reschedule, however they took care of me. Front desk had me sign a few papers, service agent looked at the car. They explained the process and got me out of there quickly, which surprised me since they had no information about me of any kind. Both were very pleasant and friendly with smiles. They offered to arrange transportation to the car rental agency which was an added plus. Good experience so far. I'll update when I get the vehicle back.

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

The guys down at custom collision are fantastic I got into a fender bender on the 4th of July in my…read morebrand new vehicle & they took all the stress away from the situation by providing me with insight & reassurance that everything would be okay! I only come here for an issue I have with my vehicles & I will definitely be sending any & all people I know down to Collision Custom! Amazing service!

Had two of my cars painted there, was an outstanding job. My wife had wreaked the front of her car,…read morethey fixed painted and buffed it out. When I picked it up, I could not believe my eyes it looked new. Ask for Mike he was very helpful, and he know his business.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

Slow service, misdiagnosis, poor communication. Don't trust this place. Wouldn't recommend anyone…read moreservice your vehicle here.

Took a friend whose 2001 Mercury Sable needed a lot of attention and Charlie and his team…read moredelivered. It looks like a brand new car (other than the headlights her husband had drilled holes into to let out the moisture - those will be replaced with new ones this coming weekend). This car had both rust and hail damage and all of those issues are now gone and she is thrilled with the result. Charlie also replaced the cowling where the windshield wipers come through. The time estimate he gave (at least 10 days) was an accurate reflection of the work that was needed to do the job right. She received a lesser estimate from a place that said it could be done in 3 days - not a chance!!!! The price paid for the value received was truly a bargain and worth the extra time it took to do the job right!!!! Thanks Charlie for the TERRIFIC JOB you did for my friend. It is a true reflection of your professionalism and ethics.