Very quick identification of the problem, excellent friendliness and communication, and an…read moreeffective solution provided in a timely manner. The entire experience felt professional, smooth, and customer focused

Great experience! Super fast service! Will definitely be back if ever in need of new or used tiresread more

Go! I discovered…read morethis great business 5 years ago. I was in search of a replacement and alternative to the corporate machine that controls tires and automotive. Five years and many visits later I'm here to tell you,Thomason tire is the real deal . If you are in the market for tires or routine automotive repairs,head over there . Run like a well oiled machine, everyone there is courteous, professional and knows their job. Chances of you having a good experience are probably close to 100% . Go!

Went in for a Tire rotation. Services was fast and affordable! I'll be coming back with regular…read moremaintenance for my truck

I'm extremely disappointed with the service at Discount Tire. I've been here for over two hours,…read moreand somehow three people have been serviced ahead of me, including two walk-ins who arrived after I did and were finished before me. When I asked the service advisor about it, I was told the order was based on walk-ins versus appointments, but that explanation clearly doesn't match what's actually happening on the floor. To make matters worse, I purchased the tire warranty package, which you would think would mean at least a reasonable level of priority or customer consideration. Instead, I've been left sitting here watching other customers come and go while my vehicle hasn't even been addressed. Customer service and communication here are extremely poor. If the system is appointments first, follow it. If it's first-come, first-served, then follow that. But the current process feels completely arbitrary and frustrating for customers who are trying to be patient. Honestly, I would recommend going to Firestone, which is literally one building before this location, if you want faster service and better customer treatment. After today's experience, I won't be returning to Discount Tire.

Don't worry you'll sit for 3 maybe 4 possibly even 5 hrs after you just bought 2.5k worth of tires…read morefrom them. Ridiculous....

Zach came to my house and replaced all 4 tires on my car and did a terrific job! I was very pleased…read morewith the level of professionalism and service that I received from Zach. It was so easy and convenient to schedule a time for him to come to my house and replace my tires. Zach was also very knowledgeable and recommended the perfect set of tires for my car. I was both impressed and very happy with the overall experience. In the future, I plan to use Zach and not go the traditional route of taking my car to a tire place when my tires need to be replaced. I highly recommend Zach and his mobile tires business.

Dealing with Zach was a real pleasure. He was on time and communicated through the entire process…read more I will use Zach again in the future and I highly recommend him for anyone needing tires installed on your car without leaving home. Thank you Zach!

Fixed the crack in my wheel--welder did a great job and it rides perfectly now. Thank you.read more

I had an awesome experience with Jon at Quality One Wheels! He did a fantastic paint job on my…read morebrake calipers, and I couldn't be happier with how they turned out. They look amazing!

Everyone here is super friendly with quick and attentive service. The value is great. I drive an…read moreextra ten minutes to come here as opposed to the other local spots available. Highly recommend

Emissions testing: came in mid-morning and they got me in right away, no waiting. Took about 15…read moreminutes and I was on my way. Highly recommend.

Easy check in and great atmosphere. Cool customer service. Polite and courtesy with a smile…read more Came in for the alignment with the 3 year warranty. Let's see how it goes. Very honest and great explanations. Definitely walks you through the process. They even provided a nice digital chart of the wheels. Thanks, Chris and Justin

Had a nail in my tire, and they fixed it quick for really cheap. Super friendly and honest service,…read moredefinitely recommend!

Such a quick and amazing experience. I recently moved from out of state and came here for an…read moreemissions inspection. The staff was extremely nice and helpful. After completing the inspection the guy also mentioned what me next steps would be, where to go, and what to bring. I will be brining my car here for all future services!

Didn't tighten lug nuts on back rear tire of a new $1200 set. One lug nut had fallen off, and the…read moreothers I could turn with my fingers. Pretty scary.

I just wanted to reach out and say thanks to KADEN for his assistance today in helping me locate…read morenew lugs nuts for my truck and making sure that they fit and matched up with my existing ones. I've been a loyal customer of Discount Tires since early 80's at the Plano and Hwy. 5 store. Kaden has a great attitude and represents the typical DT employee, that I've met over the years Regards, Don Collins

We made an appointment and we dropped off our tire repair at 9:55 AM, and we came back at 11:20 AM…read more The app status journey tracker wasn't working. Kept saying you've arrived see a store associate. Turns out ALAN took the tire and stuck it in the back. Never checked us in, and never got the tire in queue to be fixed. Needless to say we had to wait an additional 30 minutes on top of the 85 minutes. Since there's a huge line now after we got back. What a TERRIBLE thing to do to somebody!!! Check in with anybody else, but ALAN!