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Elite Dream Cars

4.8 (13 reviews)
Open 9:00 am - 6:00 pm

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Photo of Iosua M.
326
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46

11 years ago

Helpful 5
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Photo of Grandpa D.
128
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22

12 years ago

Helpful 2
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12 years ago

Helpful 1
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11 years ago

Helpful 1
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13 years ago

Helpful 3
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Photo of Angela D.
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1

12 years ago

Helpful 2
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13 years ago

Helpful 1
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13 years ago

Helpful 1
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12 years ago

Helpful 1
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12 years ago

Helpful 2
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12 years ago

Great selection of luxury rides and reasonable prices. Staff was very friendly! Definitely will return

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Photo of Hai C.
3
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1

12 years ago

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11 years ago

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Review Highlights - Elite Dream Cars

I always wanted to drive an exotic car and because of your affordable pricing you guys made it so easy for me.

Mentioned in 4 reviews

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Avis Rent a Car - Waiting  room

Avis Rent a Car

2.2(75 reviews)
1.0 mi

I had an outstanding experience with Avis thanks to Ronald, Ariel, and Joey, the manager…read more From start to finish, they were professional, friendly, and incredibly easy to work with. They made the rental process smooth, stress-free, and efficient, while taking the time to answer questions and ensure everything was handled perfectly. Their positive attitudes and exceptional customer service truly stood out and made me feel valued as a customer. It's rare to find a team that is both highly competent and genuinely pleasant to deal with. Joey leads by example, and it shows in the excellent service provided by Ronald and Ariel. Thank you all for making my rental experience such a positive one. I highly recommend this Avis location and look forward to renting from them again!

Independently owned / franchise . This location also has…read moreuber cars for rent . This location is not my chosen place to rent from. My original location did not have the specific car available. Avis corporate customer service found this area that has the type of car that seats 7, not the SUV as originally reserved but a Chrysler Pacifica van instead. I am already perturbed by this mishap and having to scramble to find a suitable vehicle for my needs . Sadly at this location the owner who helped me did not seem like he was happy to be there , his facial expression was stern , cold demeanor. Not welcoming one bit . I asked for him to explain the collection of funds put on hold on my credit card. He looked annoyed having to asked to repeat and explain what he meant to me again. I never had to sign any forms stating a specific amount of money to be held. I am used to walking to the airport Avis location and walking to the kiosk to find my stall number and drive the car off the lot . We are back after renting for 3 days and here to return the car . I kid you not the owner's face shows no change from the first time I retrieved the car. Won't be coming back here again where my business is not warranted .

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Avis Rent a Car
Avis Rent a Car
Avis Rent a Car - Chrysler Pacifica

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Chrysler Pacifica

Hertz Rent A Car - Front desk

Hertz Rent A Car

2.5(163 reviews)
2.8 mi

for Miguel! Miguel was handling everything solo when I came…read moreto pick up my car, and even though he was clearly busy, he still provided excellent customer service. The vehicle I received was clean and in great condition, and the return process was smooth and hassle-free. 1 for Hertz (the company) It's unacceptable to have one employee managing everything alone. That's not fair to the staff or the customers. Hertz needs to do better with staffing.

The car was fine but the location left a lot to be desired. There were only 2 employees working…read morewhen we returned the vehicle and we had to wait over 45 minutes to return the car. Another renter asked to speak with the manager and was told by the representative that she was here but she was out currently. Not a good look when the lobby is full of people trying to rent or return vehicles and only 2 staff members remaining to handle the rush. Again I was there for over 45 minutes waiting so this wasn't a quick errand that she was running. Also disappointed with the additional insurance basic coverage. They tell you about the damage waiver and its' cost but didn't mention the additional 24 hour roadside assistance that costs another $9.99 a day and is added in. I also noticed that the same thing happened to a couple who was ahead of us renting a car, they were talked into the additional insurance coverage and when they saw the contract commented that the extra coverage cost nearly $600 for a 4 day rental and was more than the cost for the car. Overall the staff working were trying hard but they weren't able to process the customer volume and their manager wasn't on site to assist. I won't be back to that location in the future. I honestly felt taken advantage of by the roadside assistance coverage being added and the wait to return the car was not reasonable.

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Hertz Rent A Car - Interior signage

Interior signage

Hertz Rent A Car - Front desk been empty for 30 mins and still no one to attend.

Front desk been empty for 30 mins and still no one to attend.

Hertz Rent A Car - Photo taken after I discovered the chip

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Photo taken after I discovered the chip

Avis - Avis in Covina. 10:07am Currently waiting for my 9am reservation

Avis

2.3(66 reviews)
5.3 mi

Returning the rental was even worse than pick up. Journey is a liar, she claimed I checked out the…read morecar @ 9:57am when the car was wasn't even ready, it was being "washed" it was dirty af from the outside! I didn't leave Avis till after 10:15am-1030. She wanted to charge me a whole other day and keep the car. My reservation was set @9am from the day before, I showed up around 9:30 and the car was being washed. It's 10:07 and I'm still waiting for the car. Save your time and go elsewhere. If I make a reservation I expect them to fulfill it, and not at whatever time they want or are ready. Do better AVIS! Save TIME and go to a different location!

We reserved a full size SUV for a family vacation. When we went to pick up the car the worker…read moreattempted to give us a midsize SUV. We informed him that this was not the size we needed because the full size offers cargo/trunk space and the midsize did not. The worker insisted it was "something similar" to what we ordered. I told him thats not what we need we need a full size like we reserved. I asked him what we can do because we are leaving on vacation. He recommended I call the costumer service number at 1800 331-1212. I spent 54min with the costumer service representative just to find out that the company could not provide me with a large size SUV at any nearby location. Horrible experience would never book through this company or recommend it to anyone. Especially this location!!

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Avis - Bald front tires of Our Rental Car 5/27/2023

Bald front tires of Our Rental Car 5/27/2023

Avis - Journey, Beware! she's a liar  so many things went wrong with her. She needs to be trained better or fired for lying!

Journey, Beware! she's a liar so many things went wrong with her. She needs to be trained better or fired for lying!

Avis - Right front tire

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Right front tire

Elite Dream Cars - carrental - Updated June 2026

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