Liljenquist & Beckstead has consistently delivered superior customer experience and a delightful…read moreengagement with clients time and time again. I have worked with Norman Raslan and can say that he exemplifies the highest levels of customer service and strives to delight in each interaction. He's truly exceptional at his craft and helped to make our experience so memorable. He was fantastic in helping me find something beautiful for my wife's 40th birthday. I couldn't recommend him or Liljenquist more highly

A five-star experience that turned a meaningful purchase into a moment we'll cherish forever…read more We had a fantastic experience at Liljenquist & Beckett buying a push present for our second child. Rebecca made my wife's first luxury watch purchase feel truly special, walking us through the Cartier Panthère options and making sure she was completely comfortable with her choice. Since my wife is pregnant, they even added an extra link to ensure the perfect fit--such a thoughtful touch. Seamless service from start to finish. We'll definitely be back.

Local small business that did a great job quickly fixing my uncle's watch. Thank you for your…read moreexpertise and kindess.

Took my Tag Heuer Watch in for repair. Tag did not make it easy to get parts so I had to climb the…read moreladder. After I was successful in getting the parts these guys fixed my watch in a jiffy and for a fair price. I love my Tag watch but they are trying to make you do all servicing in New Jersey. Not cool. My $200 repair would have been almost $600 if I sent to NJ.

The owner of this establishment is not friendly nor professional. They only survive because there…read moreare so few watch repair establishments. Their repairs are expensive and you must negotiate on the watches. Do not pay the sticker or listen to the 25% off sales pitch.

Outstanding customer service. Took him my 35-year old cuckoo clock from Germany that stopped…read moreworking. He cleaned, lubricated, and adjusted it -- fortunately it needed no parts -- and it's working perfectly now. He showed me some things I didn't know and gave me an estimate of the current value (I had no idea it appreciated that much!) I accidentally knocked it over a week later before rehanging it. Something was wrong. He fixed it again the next day with no charge!

Had a great experience here!…read more Very professional and pleasant to work with. I shopped around quite a bit and the pawn / loan rates here are much better than the other places in the area and Tyson's. Highly recommend.

Wow, we had a great experience at Vienna Jewelry on Maple Ave, Vienna. We had some silver and gold…read morerings to sell and they gave us a great price in no time at all!

I spent all morning going to various watch stores to try and either find a link/extension to my…read morewatch or change out the bracelet. Everywhere I went, they seemed like they didn't want to help me or said it can't be done. I came here as a last resort and Jake gave me an amazing experience. He tried his best to lengthen my bracelet but we couldn't find the appropriate size. I was already prepared to swap the bracelet for a leather strap and he recommended and installed one at a very good price. The service and experience were amazing and I will always come here from now one for services. Thank you so much Jake for helping me get my first watch up and running when everywhere else said it couldn't be done! Would give 10/10 recommend.

Great customer service! The owner/attendant was extremely helpful, knowledgeable and patient as we…read moredecided on our purchase. He remained engaged and answered all of our questions. Would not hesitate to shop here again when I'm need of another watch. He even sized it in store! Very thankful we stopped by!!

The service I received was outstanding. I went in to have a pearl necklace re-strung. Not only…read moredid they do that (and at a very reasonable price) but they also "resurfaced" my white gold engagement ring with rhodium so that it shines like new now. i really appreciated the attention I received at Velasquez Jewelers and would definitely recommend them to others.

This place is great. Took an old watch in to be repaired and they did great service with a quick…read moreturnaround and very fair price. I originally took the watch to a place in Arlington and they held it for 3 weeks and then said it would be $850 to fix it!!! Velasquez was far far less expensive and it's still working over a year later!

Outstanding service. Have been twice and I will keep coming back. Fair, consistent price for gold…read more Friendly staff.

I wanted to sell sterling flatware that had been sitting in my closet for years. Never having been…read morein a pawn shop, I didn't know quite what to expect. Tim was very courteous and very helpful. He answered all my questions calmly and easy for me to understand. I would most definitely recommend Loudoun Exchange and Jewelry to buy or sell.

Excellent customer service I am from out of town. My nephew that's a major league. Baseball player…read morebroke a very expensive chain and Danny fixed it basically on the spot and did an excellent job. It's extremely expensive. It was really nice to get this old time. Customer service. Thank you

Fast, friendly and excellent workmanship, needed a gold box chain repaired and it came out…read morebeautiful! He cleaned the cross pendant for free as well! Very professional