I absolutely love my stackable Sylvie ring!!! It is a beautiful mix of marquis and round diamonds. I've gotten so many compliments! Bobby was amazing. From helping me choose the perfect "index finger" ring and being patient because I tried on SO MANY different pieces! I had the best time in his store and even made a wish list. I can't wait to go back!!! read more

Midtown Jewelers - Sylvie Stackable Diamond Ring - Jewelry Near Me - Herndon, Virginia

I had old earrings that were too long to be worn regularly. Morva helped me find new earring backs that were more modern and flattering, but smaller. They returned my original gold clasps and gold stems of the earrings that were not used. Very honest. The earrings turned out wonderfully and now I have a jeweler I will use again. Thank you! read more

Customer service was so poor especially with the male worker so disappointing!! The reviews seemed to make it seem like it's a nice place but the way i was treated I was in disbelief! For any further customer don't let the male worker interfere in your conversation because he doesn't "think" you're a serious customer! read more

Pretty good visit with Lynn. I needed to get a ring resized (bigger) and an appraisal. Lynn took care of my paperwork and determining what size my ring should be and also setup the date that my ring would be appraised. Not knowing how much a ring appraisal should be or how much to resize the ring, I felt like they were okay. After returning home, I called back and decided to wait on the appraisal and just have the ring sized up. I received a call just two days later that the ring was ready to be picked up. I was shocked they were able to upsize the ring so quickly as when Lynn explained the process, it seemed like it would take some time. I took a quick glance around the store and should I need any jewelry for myself or others, I highly recommend giving this store a shot to win you over. I got here from my fellow Yelp reviewers and I will be back in the future. Highly recommend!! read more

My boyfriend and I have gone to nearly every jewelry store in the area and were beyond happy with the service at Midtown. Anyone you speak to in the area will tell you to go to Mervis, they obviously have not been to Midtown. We did not have an appointment and stopped in on a Saturday (jewelers busiest day) and Midtown took their time with us, gave great advice, cleaned my jewelry even though it was not from there nor did I ask them to, and were beyond friendly. The customer service I received at Midtown is the kind I expected at other local jewelry stores, but sadly did not receive. Shop small, shop local, and shop friendly! read more

The entire team at Midtown Jewelers is incredibly kind, professional, and knowledgeable! I brought them my wedding band and engagement ring to be soldered together and the results exceeded my expectation! The service was done quickly and at a fair price. I will continue to use them for all of my jewelry needs in the future! read more

We absolutely loved our experience at Midtown Jewelers and working with Vijay! We came from another store where we weren't happy with the customer service, but Vijay walked us through the whole process so patiently and kindly. The diamond he helped us choose is gorgeous. We couldn't be happier. Thank you! read more

What can I say?! This was the greatest experience finding the perfect engagement ring for my fiancée! Midtown Jewelers, and particularly Vijay, were simply amazing! Being that this was my first time dealing with rings and diamonds, Vijay walked me through every step of the process with enthusiasm and patience. He was simply amazing! Please run and use Midtown as your jeweler; you will not regret it!! Thank you so much Vijay and the rest of the team! read more

Midtown Jewelers is one of the most exquisite jewelry stores in Virginia and Washington DC metropolitan area. Their owner Bobby and sales representatives Lynn and Vijay are friendly, courteous, top experts in all areas of jewelry and have impeccable taste. I have been extremely happy every time I have visited them for my jewelry needs and will always go back. Be sure to check them online or visit their beautiful store in person if you can. read more

Beware of the shadiest business in Reston! They will do anything to sell outrageously expensive jewelry by describing it as "handmade" or having a similar epithet. You mean to tell me that a tiny 0.2 ct "handmade" ring can cost $2700? I don't think so. Plus, whatever designer they carry you can actually find online for 1/3 of their price. Not to mention extremely rude and greedy owner. Extremely disappointing. Will not be returning. You are better off purchasing at K. At least they aren't incentivized to sell you crap and rip you off! read more

Horrible customer service, rude manager or employee. No matter what do not go here. They refused to change a watch battery for me.

Pleasant ladies working behind the counters and we'll be back for the bridal event. For the newly engaged-- shop around for quotes for your ring resizing! We were able find a reputable jeweler a bit out of the way for $30 cheaper that was able to return my ring in just 2 days vs 6 days here with another ring. read more

My fiancé and I had a wonderful experience here. Our friends recommended this local jeweler, and we stopped in after meeting with a few other jewelers. Midtown employees were extremely friendly, kind and welcoming. They helped us find the perfect ring, and had it made within 3-4 weeks. Because I was so happy with the experience, I took a family diamond and had them set it into a necklace for me. Once again, they did a fantastic job. read more

Midtown Jewelers - My engagement ring - Jewelry Near Me - Herndon, Virginia

I am a jaded consumer (pun intended). I have bought and sold jewelry for the last 10 years. I looked over their collections: they have very lovely jewelry in a variety of price points. Their diamond jewelry was scintillating and brilliantly displayed. You can tell by how the jewelry was displayed that they take care in showcasing their beauty as well as allowing the customer to gaze upon an array of exquisite pieces. Customer service, well, in a word, superb! I had the pleasure of meeting the engaging Vijay, the very professional but caring Lynn and of course, Bobby who is the proprietor of the boutique shop. Their clients seemed very comfortable - is doesn't appear to be not a one purchase store, but a family jeweler for generations to come! Sincerely, Thule.... read more

EXCELLENT Experience! I had a great experience working with Vijay and Lynn (who stood-in for Vijay in his absence when I came in to order the ring). Vijay took time to explain how to select a diamond and he worked with me to find exactly the ring and setting style to match my tastes. He even worked with me to size my little finger so I could judge it against my girlfriend's rings. The sizing was perfect. Because there were several options for the style I selected, he ordered one of each so Lynn could show them to me. Lynn didn't miss a beat once I chose; she had the diamond and ring set over the weekend so it could be ready for our trip to Paris. When I asked my fiancé to marry me, it was a total surprise. Now my fiancé won't take the ring off - she loves it so much. Thanks Vijay and Lynn! Great job helping to make this a happy, romantic engagement! read more

I first met Bobby three years ago when my brother decided he wanted to propose to his now wife. A coworker of mine had recently purchased an engagement ring from Bobby. He was so excited about this big step and showed me pictures of the beautiful ring. I was truly in awe. Just a few weeks later, when my brother decided he wanted to propose, I knew I had to tell him about Bobby and the great experience my coworker had. After visiting various jewelry stores in the area with no luck, my brother finally decided to take the advice of his little sister (me) and meet with Bobby. I was there for the first consultation with Bobby. He spent so much time with my brother and didn't make the experience feel like just another transaction. My brother ended up finding the perfect ring and later on he and my sister in law found the perfect matching wedding band. Fast forward to last year when my then boyfriend decided to propose to me. Bobby was the obvious choice. My fiancé had such an amazing experience and now sees Bobby as a friend. When I asked my fiancé how he knew what size ring I wore, he said that he didn't. Bobby actually remembered how the display rings fit me when I went that first time with my brother. My engagement ring is exactly what I wanted and I am so thankful that my fiancé had such a great experience with Bobby. We picked up my wedding band just recently from Bobby and it, coupled with my engagement ring, are the most beautiful possessions I have. Bobby custom designed my band and even though I agreed to it sight unseen, I was not concerned at all about the quality or the design. One last thing to add - the ring cleaner solution they give with your purchase is the best! I really can't imagine anyone ever having a bad experience here. Thanks for everything, Bobby. read more

After a less than pleasant experience at another jeweler, I was left without an engagement ring to wear for three weeks after he proposed. We decided to stop by Midtown Jewelers. They were able to bring in a few diamonds for us to look at. We chose a diamond and they were able to have their onsite jeweler mount it the next day! The ring looks gorgeous. Talk about fast and efficient service. Bobby also hooked us up with a few services that otherwise would have been an added charge. We've had the pleasure of meeting 3 midtown employees and they've all been very down to earth, friendly, normal people. They genuinely listen to what you're looking for and never once pushed a sale on us. They let us make our decisions without any pressure whatsoever. Bobby and his team have turned our engagement ring experience into a great one. We should have gone here in the first place! If you're looking for bridal jewelry in the NOVA area this is the place to go. My Fiancé and I couldn't be happier. read more

Last year on my Vacation in Heidelberg Germany. I came across a little watch shop and saw this Tutima watch brand. When I was ready to buy it the shop closed for the whole week because of the Christmas holiday. I had this watch on my mind ever since. One day decided to just Google search this watch to see if there was any local dealers in Northern Virginia. I came across Midtown jewelers and found my treasure. But instead of buying it right then and there I was torn between a yellow dial or the black and yellow style. It took a while but I finally ended up buying the watch. I ended up with a black and yellow dial. The thing I like about this jeweler that he was never pushy and also was willing to work on the price for the watch. And I was a happy customer out the door. Thanks Midtown Jewelers. Willie read more

I purchased my future wife's engagement ring from Midtown Jewelers. I had very specific requirements for a engagement ring and Bobby and his staff were extremely helpful in meeting my requirements. The owner and staff were very personable. My fiancee and I have been back into shop for wedding bands and to have her engagement ring adjusted and cleaned(free of charge). I look forward to making the bulk of my jewelery purchases at Midtown jewelers. I am confident you will be more than satisfied with Midtowns service. As far as selection, if there is anything they don't have, they can make it or order it for you. You will be in good hands at Midtown. read more

I had a ring resized, a watch battery replaced and two other watches resized here and I worked with Miriam and she was fantastic. The service is always top quality and the staff always makes sure you're satIsfied with the final product. Would definitely recommend this place! read more

Do not purchase jewelry at this store. Every item found in the store can be found online for roughly 1/3 the price. Midtown has several items that are out of season from long ago by various "designers" yet marks up prices 300 to 500%. Additionally, the owner is disingenuous and has that slickster, BS kind of talk. He doesn't value repeat customers. I bought (as a 2nd time customer) a combo piece of a pendant/necklace and matching ring for my wife, but later found out that these items were way out of season and that they are available for 1/3 the price listed at Midtown. There's really no point in buying something there. Sure, go have a look. See if you like something there, then just find it online for far lower cost and without the hassle of dealing with an arrogant owner. read more

Got an engagement ring here and worked with Nancy. She was extremely helpful in determining the size/shape of the stone and finding the great setting with my fiance. I came back a week later with fiance's friend and Nancy had ordered a number of stones that fit the profile we were looking for. She followed up with the people making the setting to make sure the ring was received in time for the proposal. Highly recommended!!! read more

Lynn goes above & beyond to help find the most beautiful and perfect jewelry for you. She is thorough and tries her very best to cater to your needs. Love a jeweler who doesn't only sell to make money, but actually cares about your investment and happiness. My then fiancée, who is now my husband, was originally referred by my brother-in-law. He had no idea what to look for but Lynn's a lifesaver! We're so in love with our purchases! We proudly referred Midtown Jeweler to my brother who's about to pop the question, who as well found the perfect ring in a breeze and would keep referring them to everyone! :) read more

Midtown did a fantastic job on a repair to my engagement ring that was made out of the state. The price seemed fair and they had it all fixed within a few short days. Highly recommend! read more

I have done business with them for a long time. Be it replacing watch batteries, selling some old jewelry to them, or buying some new stuff, I have found them to be honest, reasonable, and very knowledgeable Good place. And I trust them...most important!!! read more

I found the perfect engagement ring for my girlfriend (now fiancee) at Midtown Jewelers. They have a beautiful selection of settings and diamonds at the store. They also brought in several diamonds into the store for me to see which fit my profile and budget. The entire staff was a pleasure to work with! Vijay and Lynn were highly knowledgeable about their selection of settings and diamonds, and took time to explain to me how to choose the right stone. They were also very friendly and honest about their pricing and services. After I purchased my ring, they ensured that I received my ring on time and continued to provide excellent service whenever I stopped by. read more

You just don't hear of people having a jeweler anymore. But we do! Midtown goes out of their way to help us with all our needs both off the shelf or amazing custom pieces. Why would I ever go anywhere else? Great staff and great selection, and if they don't have it they can create it. read more

Bobby at Midtown provided great customer service and the man knows jewelry. Helped me pick out a great piece for my wife and his prices are very reasonable. read more

Lynn was incredibly helpful in designing the perfect ring for my fiancé. She walked me through the styles, metals, stone options, etc. very kindly and politely through the entire process. I was able to email about different concepts and price options, until we ultimately determined the right custom-style ring. I found the pricing was very agreeable, and Midtown Jewelers was even able to get the ring shipped out (we chose the stones in store), created based on 3-d blueprints, and delivered on pretty short notice before the holidays. I am incredibly grateful for their guidance, and will happily recommend the store and Lynn to my friends. read more

Most corrupt and worst jewelery store EVER! Nancy Malesic is a professional scam artist. We agreed on a price in WRITING and she emails me the calculator miscalculated and wouldn't honor the agreed on price in writing. I believe the calculator is only as smart as the user, which in this case, apparently isn't very, or at all. She said instead she'll throw in an appraisal which I don't want but tells me to go ahead and take the ring and her appraiser can mail the appraisal (I have the email saved). I called AGS and they said her proposal was unethical. Will be filing a complaint with GIA, AGS and BBB. I feel bad for anyone else who's been robbed by her or this store, most these ratings have no review so probably are fake. Email me at kevinva123@gmail.com for the full dialogue I had with her. read more

Worked with Bobby, Vijay and their team for years. Recently purchased multiple pieces for family members (and a watch for myself) and just lamented the wonderful service of the staff. Prompt service, excellent communication and stunning after purchase support. Midtown Jeweler's and Bobby is and will always be my go to store for jewelry purchases for years to come!!! read more

I truly enjoyed the service I received at Midtown Jewelers. I stopped by one day after grabbing some lunch and Lynn was at the store. She was very kind and helpful, and did not push me into anything. I told her my soon-to-be fiancé and I were going to start looking for rings and that I had a certain style in mind. She researched and found the perfect ring for me! I ended up choosing it and my friends raved about how it fits my personality perfectly. read more

I got a ring here, and when I received it, not only was it the wrong size, but it wasn't even the ring that I ordered. We went back and complained, and they fixed it...but if you want to have that perfect moment, it's kind of spoiled when you try to put the ring on and it doesn't fit. Getting it resized doesn't get that back. Generally careless staff and disappointing service. They're also overpriced as hell. read more

I recently got engaged, and I wanted to get my ring appraised for insurance purposes. After having lunch at Clyde's in the Reston Town Center (wonderful service), my fiance and I decided to check out Midtown Jewelers, as it said on their website that they do appraisals. When we walked in, the man working there (I think he is the manager) was disinterested at best. He said that the appraiser is only in the shop on Wednesdays until 4pm. Because I am a teacher, it is hard for me to take time off during the week, but I made an appointment anyway and submitted my leave time. Unfortunately, on the day of my appointment, the store closed because of snow. I received a phone call at 11 that morning to reschedule my appointment; the woman said that the appraiser would be in on Friday. I asked her if I could have a later time, and she gave me 4pm - reassuring me that she would call if that time proved problematic. Fast forward to Friday - I have received no call that 4pm has proven inconvenient, so I leave work early and drive 30 minutes to Reston. Upon arrival, I tell the sweet woman behind the desk that I have a 4pm appointment for an appraisal. She looks confused and checks her appointment system - yes, she says, I am on the list. Unfortunately, the appraiser has already left for the day (!!??), but suggests that she might be able to call him and see if he can come back for my appointment. At this point, I am completely confused - why would the schedule me (and not call to change the appointment) if the time did not work? And additionally - why would the appraiser leave without looking at his appointment calendar?!? The man who I assume is the manager comes over to the counter and automatically shuts down the offer to call the appraiser - "he won't want to set up all of his tools again." Then he says to me, "The best thing I can do is offer you a free appraisal on another date." He doesn't seem to see a problem with the fact that I HAD AN APPOINTMENT that I was attending - that his staff messed up! I tell him no, that "I have tried to schedule this appraisal twice - there is no way that I am requesting more time off for an appointment that may or may not happen." He didn't seem to care or feel bad. As a future bride, my fiance and I have a number of jewelery-related purchases to make - and I can assure you, they will not be made at Midtown Jewelers. read more

Highly recommend. A family business with excellent customer service by Vijay. I wanted to get my rings soldered, but was told by other jewelers it would take 2 weeks to get done. Midtown jewelers said they could do it on site that day and have it done by 5pm. It looks awesome! Very pleased with the entire process. read more

Everyone at midtown jewelers is so nice and accommodating. I brought a watchthe face in that I inherited from my grandmother that she got in the 1920s I wanted to get it fixed to give to my mom for mothers day. Not only did they do an amazing job restoring the watch; they explained the intracacies of the watch and the monetary value of it. The also did a great job looking to find a band that would match the face. I have been back a few times since, and they still recognize me and ask about the watch :) read more

My fiancé and I tried to work with this store to find the perfect ring. Unfortunately they didn't try to negotiate with us or try to help us find a ring that we liked in our budget. We didn't feel valued at all. They don't even replace your side diamonds if they fall out like most stores. There's no warranty. Once you buy you are on on your own. Beware!! read more

I recently utilized Midtown Jewelers for an insurance replacement of a lost diamond earring and I can't say enough positive things about my interactions with Bobby. He is very professional and was fantastic to work with! I highly recommend Midtown Jewelers. read more

I first came to Midtown looking to have an engagement ring reset into a setting that I planned to purchase from an online store. Knowing this, Midtown Jewelers still treated me like a valuable customer and offered to size my finger and confirm the exact size of the stone to ensure a good fit when I ordered from the other site. I was very impressed with how well they treated me, even though I'm sure they knew I would be a small-time client. When the setting came in, I had them reset the stone and conduct an appraisal. The process was very smooth and I was quite pleased. When it was time to buy a coordinating wedding band, I skipped the online store and opted instead for the excellent service at Midtown. They were once again very helpful. Our salesperson was very patient, going from ring to ring to ring helping us find the best ring that fit our budget. Not once did we feel rushed or pressured to buy anything that we didn't want or couldn't afford. He seemed genuinely interested in ensuring we found just the right ring. I have since gone back and purchased more jewelery from them and highly recommend them. Most notable is the kind, quality service that seems to be missing from most higher-end establishments these days. I am not a rich woman and, while they have made some money off of me, I'm sure it pales in comparison to what some others have spent in their establishment. Nonetheless, they have *never* made me feel anything less than welcome. read more

The team here is exceptional. I brought in a broken necklace, which they helped to update and make something even better than the original. I will definitely use them for more jewelry repairs. read more